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Country Inn & Suites Olean

2.0 of 5 3270 NYS Route 417 West, Olean, NY 14760
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Certificate of Excellence 2014
Country Inn & Suites Olean
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Country Inn & Suites Olean
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133 reviews from our community

Traveler rating
    78
    41
    9
    3
    2
See reviews for
54
25
2
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • All months
    (133)
  • Mar-May only
    (19)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (45)
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    (16)
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Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

nice room, roomy, clean, safe breakfast well prepared, enough options fitness room with treadmill and exercise bike whirpool and swimming pool, warm water, very relaxing the wi-fi doesn't work perfectly inside the room, but one can use it from the reception room, tasting some coffee. they also have a printer in the case you need, self-service.

Was this review helpful? Yes
Christine S, Manager at Country Inn & Suites Olean, responded to this review

Thank you very much for your great review! I am pleased to hear you enjoyed several of our amenities here at the hotel. Come back and stay again, if your travels bring your back to the area. Thank you! More 

Stow, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel is being renovated which makes it difficult. Staff was nice. Pool was a little cold. Beter communication about the renovation should occur. Hot Tub was drained when we were there. Cherry picker was right outside our window at about 9 AM. They should have notified guests of the plan if there room was a potential "peeking" room

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Christine S, Manager at Country Inn & Suites Olean, responded to this review

Thank you very much for your feedback and details about your recent stay. I sincerely apologize about the renovations, the pool temperature and the cherry picker. That should never be happening. Please know that we take the safety and security of our guests very seriously. Again, I apologize for the inconveniences you experienced during your stay. Please know that we... More 

Santos, Brazil
1 review
4 of 5 stars Reviewed 4 weeks ago

All people who works in this hotel are very friendly, this point is very good when traveling for business. But the hotel needs to re-instal the fitness equipments, probably it will done after the reconstruction.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Christine S, Manager at Country Inn & Suites Olean, responded to this review

Thank you for your recent review, and feedback about the Fitness Center. Due to renovations we have made a small temporary fitness center with the Cardio equipment until our new fitness center will be completed. We also offer complimentary YMCA passes to all guests. Thank you for your comments about the staff and hotel. We would love to have you... More 

Pittsburgh Pa
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 11, 2014

CI&S presents the best value in the Olean-Allegany area for business, leasure, or visits to St. Bonaventure U. (it is practically on-campus it is so close). The staff has always been friendly on each of the several times I've stayed there - and the pool/whirlpool and free breakfast are nice touches.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Christine S, Manager at Country Inn & Suites Olean, responded to this review

Thank you for your recent review, I am pleased to hear you enjoyed your stay. We would love to have you back again. More 

Tully, United States
1 review
5 of 5 stars Reviewed November 10, 2014

While this hotel is under some major construction, the rooms and services were great. My husband raided the free mints, and I the free peanut butter cookies, while enjoying the complimentary 24 hour coffee and tea service. Our rooms were clean, roomy, and comfortable. I would definitely stay again if in the area.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Christine S, Manager at Country Inn & Suites Olean, responded to this review

Thank you so much for your great review! I am pleased to hear you were able to enjoy our complimentary goodies. Thank you for understanding the construction going on at the hotel. Next time you come to Olean we would love to have you stay with us again. Thank you. More 

1 review
5 of 5 stars Reviewed November 4, 2014

My husband and I stay at this hotel quite often, its always quiet and very comfortable, We have met many nice people from other areas here and they always say how nice it is also. The staff is always friendly and very helpful with what ever is needed, The breakfast is very good with a lot to choose from the... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Christine S, Manager at Country Inn & Suites Olean, responded to this review

Thank your for much for your recent review. I am so glad to hear you enjoyed your stay with us. Next time your travels bring you back to the area- we would love to have you stay again! More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 3, 2014 via mobile

In this day and age honesty and integrity, much less value, are very rare, but are very apparent here, in Olean , at the cleanest Country Inn you're likely to see. Convenient location to Buffalo or Niagara Falls. Neat local Oktoberfest and foliage fairs too. Cute quaint town. Nice churches all over. Caring honest staff. (Called n tracked us down... More 

Was this review helpful? Yes
Christine S, Manager at Country Inn & Suites Olean, responded to this review

Thank you for your recent review. I am glad to hear you enjoyed your stay with us along with enjoying the area around Olean. Thank you all your great comments about the staff and hotel. They all work very hard to continue to be the best. We are looking forward to our upgrades on the property. If your travels bring... More 

1 review
5 of 5 stars Reviewed November 3, 2014

Employees were friendly and helpful, room was clean and fresh, and the breakfast was adequate and varied. I have stayed at this particular hotel before and will stay again. When traveling my family and I will always look for a Country Inn & Suites.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Christine S, Manager at Country Inn & Suites Olean, responded to this review

Wow! Thank you so much for your great review! Thank you also for being such a loyal guest to us. We look forward to having you stay with us again! More 

Painted Post
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 3, 2014

Very comfortable, accommodating hotel. The staff was excellent in making sure our stay was everything we wanted.We requested a handicap room for my husband who is handicapped and Hotels.com (where I booked the hotel) did not forward the request . When I called the hotel to find out an earlier check-in time, I asked about the handicap room and the... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Christine S, Manager at Country Inn & Suites Olean, responded to this review

Thank you very much for your review. I am pleased to hear you and your husband enjoyed your stay with. I apologize about the mix up with the handicap room, but I am glad that the staff were able to get you a first floor room. Next time call us directly and we can get you the correct room. Thank... More 

South Williamsport, Pennsylvania
Contributor
15 reviews 15 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 2, 2014

Made the reservations before we knew this property was undergoing renovations but kept our fingers crossed that our stay wouldn't be too disrupted. The outside of the property was obviously being worked on, siding was torn off half of the building, there were large tarps on the roof and the front entrance was closed off. Inside, we didn't really see... More 

Was this review helpful? Yes
Christine S, Manager at Country Inn & Suites Olean, responded to this review

Thank you very much for your great feedback and review about your stay with us. I am pleased to hear that you were not bothered by our renovations. We are trying to not interrupt guests. Thank you very much for your feedback about your bathroom issues- all these issues will be fixed during our upgrades- but I appreciate you letting... More 

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Additional Information about Country Inn & Suites Olean

Address: 3270 NYS Route 417 West, Olean, NY 14760
Phone Number:
Location: United States > New York > Olean
Price Range (Based on Average Rates): $
Hotel Class:2 star — Country Inn & Suites Olean 2*
Number of rooms: 77
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Also Known As:
Country Inn & Suites Olean Hotel Olean
Country Inn And Suites Olean
Country Inn Olean
Olean Country Inn

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