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Country Inn & Suites Olean

#3 of 6 Hotels in Olean
Certificate of Excellence
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3270 NYS Route 417 West, Olean, NY 14760
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Country Inn & Suites Olean
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Country Inn & Suites Olean
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146 reviews from our community

Traveler rating
    84
    45
    11
    3
    3
See reviews for
60
28
2
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • All months
    (146)
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    (23)
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Malta, New York
Top Contributor
155 reviews 155 reviews
18 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a dependable good place to stay. The breakfast is usually great, they have a good selection. The rooms are pretty outdated but hopefully the renovations include the rooms as well. I prefer to use the stairs, so the only real inconvenience through the construction is that during the last phase while I was there the center stairway was... More 

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Parma, Ohio
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was honestly the cleanest hotel Ive stayed at. The accomaodations were excellent. The room was very clean to include the bathroom. The evening clerk as well as the day clerk was very polite and ensured that our stay was good. I would highly recommend this hotel. I do not have any negative comments to say.

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Christine S, Manager at Country Inn & Suites Olean, responded to this review

Thank you so much for your recent review. We appreciate hearing back from our guests! Glad to hear you enjoyed your stay with us. I am pleased to hear all your nice comments, especially the ones about the cleanliness. We look forward to having you stay with us again, when your travels bring you back to Olean area. Thank you. More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 22, 2015

Came to Olean for a family wedding. Every time my family comes into town we stay here. Continental breakfast has a variety of options. I would rate this 4/5, not quite 5/5 due to the construction. Front Desk Employee JP Evans was friendly and very accommodating.

Was this review helpful? Yes 1
Christine S, Manager at Country Inn & Suites Olean, responded to this review

Thank you being such a loyal guest when you come to Olean! We are honored to have you and your family stay with us. Thank you for mentioning JP in your review. He will be thrilled to hear you mentioned him. Thank you very much for your review, come back and visit us once we are fully renovated, we would... More 

North Olmsted, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 18, 2015

The hotel is currently under construction. Don't let that stop you. Even with the construction the hotel is still fine. We arrived at 1:30pm and was greeted by a nice young lady at the front desk. I told her I wanted to check in, that was no problem. About 10 minutes after we got into our room the front desk... More 

Was this review helpful? Yes 1
Christine S, Manager at Country Inn & Suites Olean, responded to this review

Thank you very much for your recent review! Thank you for your feedback about construction, I am glad to hear it did not bother you. We try very hard to not let the renovations work get in in the way of our guests stays. Thank you also for the comments about the pool and breakfast. We look forward to having... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed February 11, 2015

On a overnight stop in olean we checked into a king suite with jacuzzi. We didn't have a reservation and it was around 9pm when we arrived and were greeted by the most professional staff member. She was very accommodating and helped let us know what was available during our stay. Our room 213 was cleaned immaculately and every spot... More 

Was this review helpful? Yes
Christine S, Manager at Country Inn & Suites Olean, responded to this review

Wow! Thank you so much for all the great things your mentioned about our hotel. I am pleased to hear you enjoyed your stay and felt very comfortable. The staff really enjoy making guests stays a success! Next time your travels bring you back to the area,we would love to have you stay with us again. Thank you again for... More 

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