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All 6 Olean hotels

Country Inn & Suites Olean

2.0 of 5 Hotel   |   3270 NYS Route 417 West, Olean, NY 14760
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Ranked #1 of 6 hotels in Olean
A recent review
5 of 5 stars reviewed 3 days ago
brian_128 DuBois, Pennsylvania
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66 people have reviewed this hotel

Traveler rating
    35
    22
    7
    1
    1
See reviews for
20
16
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16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Any
English first
DuBois, Pennsylvania
1 review
5 of 5 stars Reviewed 3 days ago NEW

I recently stayed at this hotel for a wedding. I had my three children and a babysitter so I needed multiple rooms and of course I had a few issues, that were my fault. Casey was extremely helpful with my situation and being a frequent traveler I know this is difficult to find. Not only was Casey helpful but the... More

Was this review helpful? Yes
Sweitzer11, Manager at Country Inn & Suites Olean, responded to this review

Thank you very much for your recent review. We are thrilled to hear you enjoyed your stay and that Casey, Kendall and other staff did what they could to make your stay the best! If your travels bring you back to the area, we would love to have you and your family stay with us again! More

Clarence, New York
1 review
4 of 5 stars Reviewed 4 days ago NEW

I am a member of a group that stays in this hotel in the spring and again in the fall. We have been booking weekends here for 11 years. Christine, Casey, Kendall, Tom, Jim, and Darrian do everything they can to make our stay a great experience, anticipating everything we might need and being helpful in every way. We won't... More

Was this review helpful? Yes
Sweitzer11, Manager at Country Inn & Suites Olean, responded to this review

Thank you! All the staff here really enjoy when you ladies come stay with us. We look forward to your arrival. Thank you so much for your review, it means alot to us. Thank you for your kind comments about the staff. I will be sure to share your comments with them. Thank you for being such a loyal guest!... More

Cobleskill, New York
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 5 days ago NEW

This is a very nice hotel. When we got here a very nice lady checked us in and gave us a complementary bag of goodies. I am currently writing this review in my hotel room. The room its self is nice and homie but is a bit dated. The bathroom needs major TLC on the walls which remind you of... More

Was this review helpful? Yes
Sweitzer11, Manager at Country Inn & Suites Olean, responded to this review

Thank you for your recent review. I am glad you enjoyed our welcome bag filled with goodies. Every guests gets one when it is their first time staying with us. I apologize about the room conditions- we will be remodeling this year, which will give us a fresh new look. I am glad that the location of the hotel helped... More

Bradford, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

I stay at this facility twice a year and have done so since it opened. There are a group of us and we stay for 3 nights using the conference room for 2 days. The staff, Christine, Darrian, Tom, Jim, Kelly, and Kendal are wonderful. The cleaning staff are friendly and very polite. All are very accommodating and make sure... More

Was this review helpful? Yes
Sweitzer11, Manager at Country Inn & Suites Olean, responded to this review

Wow! Thank you so much for your comments about all of the staff. We truly enjoy your group when you all come. We always get excited when we see it on our calendars. Thank you for being such a loyal guest to our hotel. We can't wait to have you all back in the Fall! More

New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

What separates a chain hotel with a good reputation from a great hotel? The staff. The staff at this Country Inn & Suites is fantastic. From the desk clerk at check in (went to school in South Carolina but can't recall his name) who went out of his way when he realized there was a mistake in the room we... More

Was this review helpful? Yes
Sweitzer11, Manager at Country Inn & Suites Olean, responded to this review

Thank you very much for your recent review. It's great to hear your comments and feedback about the Staff. The two you mentioned were Kendall and Darrian. They both do a fantastic job. All Staff here really care about our guests and always try to go the extra mile. Thank you again, I do hope you come and stay with... More

Philadelphia, Pennsylvania, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My wife and I just spent two nights over the weekend and had a great stay. The room was clean, the bed comfortable, and the pillows small but just right. The young woman working the breakfast on Sunday was absolutely a stand out during this stay. She introduced herself, made sure everyone at their tables were happy and without being... More

Was this review helpful? Yes 1
Sweitzer11, Manager at Country Inn & Suites Olean, responded to this review

Thank you so much for your awesome review! I am so glad to hear Darrian in breakfast impressed you. She works very hard. I will be sure to pass your comments onto to her- she will be thrilled. Also thank you for also mentioning the other staff too- it is truly a team effort. Thank you again, and we do... More

Hammondsport, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As a frequent business traveler to the Olean area, this is my favorite place to stay. You feel as if you are a member of the family! Staff intuitively assure your hotel stay is pleasant - accommodating perceived needs. Walking distance to college, coffee shops, eateries in Allegany, short drive to restaurants in Olean. Just a comfortable, clean, welcoming place... More

Was this review helpful? Yes 2
Sweitzer11, Manager at Country Inn & Suites Olean, responded to this review

Thank you very much for your recent review. I am so glad to hear we are your favorite place in Olean! We enjoy having you stay with us just as much as you like staying here. Thank you for your loyalty to us- we look forward to having your stay with us again soon! More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The instalations are good and everbody that works in this hotel is amazing!!! Nice people that makes you feel at home, these guys became my second family. This is my choise evertime I came to Olean. I strongly recomend, enjoy your stay in Country Inn Olean!!!

Was this review helpful? Yes 2
Sweitzer11, Manager at Country Inn & Suites Olean, responded to this review

Thank you very much for your recent review. I am so glad to hear you enjoyed your stay with us. We always try to treat everyone the same- making sure they have the most comfortable stay possible. Thank you for being such a loyal customer and always choosing us when your travels bring you back to Olean. We look forward... More

Olean, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stay here for business regularly. Hotel is clean and well kept. Rates are very fair. Staff is excellent. Very friendly and accommodating. Would recommend to anyone traveling to Olean or surrounding area.

Was this review helpful? Yes 2
Sweitzer11, Manager at Country Inn & Suites Olean, responded to this review

Thank you very much for your review. I am glad you enjoy your stays with us. Thank you very much for recommending us to others, we greatly appreciate it. We look forward to having you stay with us again soon! More

Philadelphia, Pennsylvania
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 3, 2014 via mobile

I stayed there when a basketball team were there and there was a lot of noise throughout the hotel. I went to a st bonaventure game that day and was in walking distance very convienat. It was very homie.

Was this review helpful? Yes 2
Sweitzer11, Manager at Country Inn & Suites Olean, responded to this review

Thank you for taking the time to write your review. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed noise issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in... More

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Additional Information about Country Inn & Suites Olean

Also Known As:
Country Inn And Suites Olean
Country Inn & Suites Olean Hotel Olean
Country Inn & Suites Olean Hotel
Country Inn Olean
Olean Country Inn
Address: 3270 NYS Route 417 West, Olean, NY 14760
Phone Number:
Location: United States > New York > Olean
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Olean
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Country Inn & Suites Olean 2*
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