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All 6 Olean hotels

Country Inn & Suites Olean

2.0 of 5 Hotel   |   3270 NYS Route 417 West, Olean, NY 14760
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88%
Ranked #1 of 6 Hotels in Olean
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
NOLASIA New Orleans, Louisiana
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122 reviews from our community

Traveler rating
    72
    36
    9
    3
    2
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50
23
2
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Orleans, Louisiana
Top Contributor
61 reviews 61 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

On outskirts of city and across from university grounds makes this place very pleasant. Rooms were clean, comfortable and spacious. Included in the reasonable rate was a complimentary breakfast. Nothing special but adequate amount of cereals, breads, fruit, etc. Staff at front desk and in breakfast room were helpful and courteous. Property is currently under renovation and work begins at... More

Was this review helpful? Yes
Oberlin, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Country Inn and Suites is always top notch, but this one had exceptionally courteous staff and ridiculously low prices for this quality of hotel. We stayed in Olean because we were passing through the Southern Tier of NY and wanted to stop for the night due to having a young child who can only travel in relatively short segments. When... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Christine S, Manager at Country Inn & Suites Olean, responded to this review

Thank you very much for taking the time to write this review. I am pleased to hear you and your family enjoyed your stay with us. Thank you for all your nice comments about the staff and hotel. If your travels bring you back to the area again, we would love to have you stay again! Thank you! More

Michigan
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I don't like to complain or give a negative review. After all, people who work in places travelers frequent need to keep their jobs. But travelers also need to know what is good and what is bad about an experience. So….contrary to other reviews of this property, my impression was negative. My husband and I had made a reservation here... More

Was this review helpful? Yes
Christine S, Manager at Country Inn & Suites Olean, responded to this review

i sincerely apologize about your experience during your stay. I want to express we take all our guests comments and feedback very seriously. I would like to talk to you more about your experience. If you'd like please contact me at the hotel directly- 716-372-7500. Thank you for taking the time to express your issues. Please note that we want... More

Elizabethtown, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

Not knowing the hotel was under renovation the staff corrected any issues we had. Because of them we will come back next year when it's a newly renovated Fairfield/Marriott. The breakfast bar was tasty, clean and always a good supply of hot gourmet coffee.

Was this review helpful? Yes
Christine S, Manager at Country Inn & Suites Olean, responded to this review

Thank you very much for your review. I apologize you were unaware about the upgrades- but I am very pleased to hear that the staff corrected any issues. I appreciate your understanding during these changes. Please come back and visit us again while we are newly renovated hotel. Thank you. More

Troy, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had a very nice stay at this hotel. We had a suite and it fit our family of 5 perfectly. Each tv even had a DVD player. The staff was all very nice and efficient. The breakfast included was very good. We loved the pool and the whirlpool. I would definitely recommend the Country Inn & Suites.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Christine S, Manager at Country Inn & Suites Olean, responded to this review

Thank you so much for your recent review! It's great to hear you and your family enjoyed your accommodations with us. We love hearing back from our guests. Thank you for mentioning about the DVD players in all rooms- this is an extra perk we do in our guests rooms. We also have free DVD rentals at front desk with... More

Southampton, United States
1 review
4 of 5 stars Reviewed 1 week ago

Clean and friendly. Room spacious, right across the street from Beautiful St. Bonaventure University campus. Nice free breakfast. Good for kids with indoor pool but nice for business since it was quiet, free internet and work desk.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Christine S, Manager at Country Inn & Suites Olean, responded to this review

Thank you very much for your recent review. We appreciate hearing back from our guests. I am glad to hear you enjoyed your stay with. We look forward to having your stay with us again sometime soon. More

Dunnellon
1 review
5 of 5 stars Reviewed 1 week ago

As usual everything was very nice including staff. However, after staying here since it was built I was very disappointed to learn that soon it no longer be a country Inn and Suites. I had inquired about reservation for next June for my high school reunion. I am sure my points will not count at a Fairfield Hotel.

Was this review helpful? Yes
Christine S, Manager at Country Inn & Suites Olean, responded to this review

Thank you very much for your review. We appreciate your feedback about switching from a Country Inn. It is very bittersweet for us. Thank you for being such a loyal guests to Country Inn & Suites, we really appreciate it. Your points unfortunately won't be able to be used at our location but you can also use at any other... More

Rochester, NY
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our weekend . The room was just perfect. Breakfast was very good and there was a good variety of food. We were visiting our nephews at St. Bonaventure University and this Hotel was directly across the street. So for our purposes, location was great!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Christine S, Manager at Country Inn & Suites Olean, responded to this review

Thank you very much for your recent review. I am glad to hear you enjoyed your stay with us. We look forward to having you come and stay with us again, while visiting St. Bonaventure. Thank you. More

1 review
5 of 5 stars Reviewed 2 weeks ago

I've stayed here multiple times on business and the customer service is consistently outstanding. The lobby is homey and welcoming and the front desk staff are genuine. On my recent stay I saw they were getting a facelift. Startled at first that I might be the only guest for the night, I quickly noted the signs directing me to the... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Christine S, Manager at Country Inn & Suites Olean, responded to this review

Thank you very much for your understanding during our upgrades. We thank you for being such a loyal guest to Country Inn, Olean. I am glad that the signs we put up were helpful. Once we open back the front of the hotel it will be the same as always but with a fresh new look. Thank you very much... More

Rush, New York, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was clean enough for a baby to eat off the bathroom floor, Never have I stayed anywhere cleaner. Wish I could get there cleaning staff to come to my house ! Staff was helpful in directions and info about the area. Check in was quick and everything from the online reservation was complete and correct.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Christine S, Manager at Country Inn & Suites Olean, responded to this review

Wow! Thank you so very much for this amazing review. Our staff was delighted to hear you comments and feedback. It is an honor to have someone say how clean our hotel is. This staff works very hard to maintain a clean and comfortable hotel. Thank you very much again, we look forward to having you stay with us again... More

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Additional Information about Country Inn & Suites Olean

Address: 3270 NYS Route 417 West, Olean, NY 14760
Phone Number:
Location: United States > New York > Olean
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Country Inn & Suites Olean 2*
Number of rooms: 77
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Also Known As:
Country Inn & Suites Olean Hotel Olean
Country Inn And Suites Olean
Country Inn Olean
Olean Country Inn

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