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Country Inn & Suites Olean

2.0 of 5 3270 NYS Route 417 West, Olean, NY 14760
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Certificate of Excellence 2014
Country Inn & Suites Olean
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Country Inn & Suites Olean
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140 reviews from our community

Traveler rating
    81
    44
    9
    3
    3
See reviews for
58
28
2
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (140)
  • Mar-May only
    (19)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (23)
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Came to Olean for a family wedding. Every time my family comes into town we stay here. Continental breakfast has a variety of options. I would rate this 4/5, not quite 5/5 due to the construction. Front Desk Employee JP Evans was friendly and very accommodating.

Was this review helpful? Yes 1
Christine S, Manager at Country Inn & Suites Olean, responded to this review

Thank you being such a loyal guest when you come to Olean! We are honored to have you and your family stay with us. Thank you for mentioning JP in your review. He will be thrilled to hear you mentioned him. Thank you very much for your review, come back and visit us once we are fully renovated, we would... More 

North Olmsted, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is currently under construction. Don't let that stop you. Even with the construction the hotel is still fine. We arrived at 1:30pm and was greeted by a nice young lady at the front desk. I told her I wanted to check in, that was no problem. About 10 minutes after we got into our room the front desk... More 

Was this review helpful? Yes 1
Christine S, Manager at Country Inn & Suites Olean, responded to this review

Thank you very much for your recent review! Thank you for your feedback about construction, I am glad to hear it did not bother you. We try very hard to not let the renovations work get in in the way of our guests stays. Thank you also for the comments about the pool and breakfast. We look forward to having... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

On a overnight stop in olean we checked into a king suite with jacuzzi. We didn't have a reservation and it was around 9pm when we arrived and were greeted by the most professional staff member. She was very accommodating and helped let us know what was available during our stay. Our room 213 was cleaned immaculately and every spot... More 

Was this review helpful? Yes
Christine S, Manager at Country Inn & Suites Olean, responded to this review

Wow! Thank you so much for all the great things your mentioned about our hotel. I am pleased to hear you enjoyed your stay and felt very comfortable. The staff really enjoy making guests stays a success! Next time your travels bring you back to the area,we would love to have you stay with us again. Thank you again for... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed December 6, 2014

nice room, roomy, clean, safe breakfast well prepared, enough options fitness room with treadmill and exercise bike whirpool and swimming pool, warm water, very relaxing the wi-fi doesn't work perfectly inside the room, but one can use it from the reception room, tasting some coffee. they also have a printer in the case you need, self-service.

Was this review helpful? Yes
Christine S, Manager at Country Inn & Suites Olean, responded to this review

Thank you very much for your great review! I am pleased to hear you enjoyed several of our amenities here at the hotel. Come back and stay again, if your travels bring your back to the area. Thank you! More 

Stow, United States
1 review
4 of 5 stars Reviewed December 2, 2014

The hotel is being renovated which makes it difficult. Staff was nice. Pool was a little cold. Beter communication about the renovation should occur. Hot Tub was drained when we were there. Cherry picker was right outside our window at about 9 AM. They should have notified guests of the plan if there room was a potential "peeking" room

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Christine S, Manager at Country Inn & Suites Olean, responded to this review

Thank you very much for your feedback and details about your recent stay. I sincerely apologize about the renovations, the pool temperature and the cherry picker. That should never be happening. Please know that we take the safety and security of our guests very seriously. Again, I apologize for the inconveniences you experienced during your stay. Please know that we... More 

Santos, Brazil
1 review
4 of 5 stars Reviewed November 22, 2014

All people who works in this hotel are very friendly, this point is very good when traveling for business. But the hotel needs to re-instal the fitness equipments, probably it will done after the reconstruction.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Christine S, Manager at Country Inn & Suites Olean, responded to this review

Thank you for your recent review, and feedback about the Fitness Center. Due to renovations we have made a small temporary fitness center with the Cardio equipment until our new fitness center will be completed. We also offer complimentary YMCA passes to all guests. Thank you for your comments about the staff and hotel. We would love to have you... More 

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Additional Information about Country Inn & Suites Olean

Address: 3270 NYS Route 417 West, Olean, NY 14760
Phone Number:
Location: United States > New York > Olean
Price Range (Based on Average Rates): $
Hotel Class:2 star — Country Inn & Suites Olean 2*
Number of rooms: 77
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Also Known As:
Country Inn And Suites Olean
Country Inn & Suites Olean Hotel Olean
Country Inn Olean
Olean Country Inn

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