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Country Inn & Suites By Carlson, Olean, NY

#3 of 6 Hotels in Olean
Certificate of Excellence
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3270 NYS Route 417 West, Olean, NY 14760
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Country Inn & Suites By Carlson, Olean, NY
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Country Inn & Suites By Carlson, Olean, NY
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149 reviews from our community

Traveler rating
    85
    45
    12
    3
    4
See reviews for
60
30
2
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
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English first
  • All months
    (149)
  • Mar-May only
    (26)
  • Jun-Aug only
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angola, United States
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

i had been working out of town, away from my girl for well over a month. i made a lot of extra cash. so, i decided that i would make it worth her while and rented a whirlpool suite for a week? right? WELL I THOUGHT SO! I was fortunate enogh to call ahead to make some special arrangements. i... More 

Was this review helpful? Yes 3
Christine S, Manager at Country Inn & Suites By Carlson, Olean, NY, responded to this review

I sincerely apologize about the inconveniences we caused you. Please know that we did not mean to cause you this kind hassle. Please contact me directly at 716-372-7500 or by e-mail csweitzer@visions-hotels.com. I would like to take care of your issues. Thank you for taking your time to write your concerns and issues. I look forward to talking to you. More 

Malta, New York
Top Contributor
156 reviews 156 reviews
18 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed March 29, 2015

This is a dependable good place to stay. The breakfast is usually great, they have a good selection. The rooms are pretty outdated but hopefully the renovations include the rooms as well. I prefer to use the stairs, so the only real inconvenience through the construction is that during the last phase while I was there the center stairway was... More 

Was this review helpful? Yes 1
Christine S, Manager at Country Inn & Suites By Carlson, Olean, NY, responded to this review

Thank you for your recent review. I apologize about the construction going on in the hotel. I am pleased to hear that the renovations did not cause too much of an issue. All of our guestrooms will be fully renovated which will be a great addition to all our other upgrades in our public areas. Our new fitness center will... More 

Parma, Ohio
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 26, 2015

This was honestly the cleanest hotel Ive stayed at. The accomaodations were excellent. The room was very clean to include the bathroom. The evening clerk as well as the day clerk was very polite and ensured that our stay was good. I would highly recommend this hotel. I do not have any negative comments to say.

Was this review helpful? Yes 1
Christine S, Manager at Country Inn & Suites By Carlson, Olean, NY, responded to this review

Thank you so much for your recent review. We appreciate hearing back from our guests! Glad to hear you enjoyed your stay with us. I am pleased to hear all your nice comments, especially the ones about the cleanliness. We look forward to having you stay with us again, when your travels bring you back to Olean area. Thank you. More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 22, 2015

Came to Olean for a family wedding. Every time my family comes into town we stay here. Continental breakfast has a variety of options. I would rate this 4/5, not quite 5/5 due to the construction. Front Desk Employee JP Evans was friendly and very accommodating.

Was this review helpful? Yes 1
Christine S, Manager at Country Inn & Suites By Carlson, Olean, NY, responded to this review

Thank you being such a loyal guest when you come to Olean! We are honored to have you and your family stay with us. Thank you for mentioning JP in your review. He will be thrilled to hear you mentioned him. Thank you very much for your review, come back and visit us once we are fully renovated, we would... More 

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