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Country Inn & Suites By Carlson

#3 of 6 Hotels in Olean
Certificate of Excellence
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3270 NYS Route 417 West, Olean, NY 14760
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Country Inn & Suites By Carlson
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At a glance

84%
Positive reviews?
KEY AMENITIES
Free Parking
Pool
Fitness Center with Gym / Workout Room
Free Internet
Free Breakfast
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HOTEL PHOTOS

Country Inn & Suites By Carlson
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    163 Reviews from our TripAdvisor Community

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    Traveler rating
      88
      49
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    69
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (16)
    Date | Rating
    • English first
    • French first
    • Any
    English first
    • All months
      (163)
    • Mar-May only
      (26)
    • Jun-Aug only
      (67)
    • Sep-Nov only
      (45)
    • Dec-Feb only
      (25)
    All months
    Buffalo, New York
    1 review
    1 of 5 stars Reviewed 3 days ago NEW

    Last year I stayed here in July for one night. The hotel wasn't being renovated yet. Loved the pool and the jacuzzi that were provided. Breakfast wasn't bad. Rooms were comfortable. This year I stayed here at the same time as last year and what a 180 degree difference I experienced!! -Construction that I was NOT informed of when I... More 

    Review collected in partnership with Country Inns & Suites By Carlson

    Was this review helpful? Yes 2
    Bonita Springs, Florida
    Level Contributor
    3 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    3 of 5 stars Reviewed 1 week ago

    I made a reservation online for July 22nd to July 25th on June 22, 2015. When my wife and I checked in, we noticed that the lobby and dining area looked different than our last stay 2 years earlier. The desk clerk said it looked different because they had been under construction to become a Marriott Fairfield Inn, and still... More 

    Was this review helpful? Yes
    Macedon, NY
    Level Contributor
    43 reviews
    21 hotel reviews
    common_n_hotel_reviews_1bd8 77 helpful votes
    2 of 5 stars Reviewed 2 weeks ago

    We stayed here last year to attend our son's basketball camp at St. Bonaventure and were looking forward to another great stay again....WRONG! Hotel is under construction converting to a Fairfield Inn. Instead of renovating one floor at a time...they are renovating the middle of the 3rd floor which made it difficult for guests to even get to their rooms... More 

    Was this review helpful? Yes
    Christine S, Manager at Country Inn & Suites By Carlson, responded to this review

    I sincerely apologize about your recent stay. I would like to make it right for you. Please contact me directly at the hotel or via e-mail. 716-372-7500, or csweitzer@visions-hotels.com. Thank you More 

    Cranberry Township, Pennsylvania
    1 review
    1 of 5 stars Reviewed 3 weeks ago

    Stayed over the weekend for a wedding in town. Extremely disappointed. Room was barely ok, I'd recommend requesting one from elevator. I understand they are remodeling however I thought it was inappropriate that the construction crew was working at 8am on a Sunday morning hammering away. I was awake so it didn't bother me, but some people like to sleep... More 

    Was this review helpful? Yes
    Christine S, Manager at Country Inn & Suites By Carlson, responded to this review

    I appreciate your feedback from your recent. I sincerely apologize about all the noise issues and also the breakfast. This is not something I take lightly. Please call me directly or e-mail me at 716-372-7500, csweitzer@visions-hotels.com. I would like to make this right for you. Thank you. More 

    Bloomsburg, Pennsylvania
    Level Contributor
    13 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 11 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    We stayed here while visiting family in the area. Ted had called my mom earlier in the week before we got there to let us know that there was construction going on, but it shouldn't affect our stay. He was very helpful when we arrived and told us about a good family place to eat, Sprague's Maple Farm. The room... More 

    Was this review helpful? Yes
    Christine S, Manager at Country Inn & Suites By Carlson, responded to this review

    Thank you so much for your recent review. I am pleased to hear your stay was a success. Thank you for your comments about Tom- he will be happy to hear you mentioned his name. Come back and visit us again soon- we would love to have you. More 

    Questions? Get answers from hotel staff and past guests. Ask a question

    21 photos of this hotel

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