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Super 8 Norwich

2.0 of 5
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6067 State Hwy 12, Norwich, NY 13815-4048
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Super 8 Norwich
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Ranked #1 of 2 Hotels in Norwich
A recent review
5 of 5 stars reviewed 1 week ago
charles945 Elliottsburg, Pennsylvania
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167 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stroudsburg, Pennsylvania
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

When I think of Super 8, for some reason, I think of a hotel with low standards. This Super 8 was above my expectations. The grounds and hotel are well kept. Our room was clean and comfortable. The front desk ladies were very nice. There are no frills (microwave, frig), but the beds were comfy and the A/C worked very... More 

Was this review helpful? Yes
J P, General Manager at Super 8 Norwich, responded to this review

Thank you for taking the time to post such a nice review of our hotel. I cannot thank you enough for appreciating our hard work we have done over the last few years. We are pleased we were able to make your stay an enjoyable stay. Sincerely J.Purdy GM Super 8 Norwich NY More 

Travelers are raving about these Norwich hotels

CT
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Not a lot of options if you have to stay in Norwich. Hotel is old but obviously cheap so there is value here. Room was clean but I could hear everything from every room around me. I will agree with previous reviews that the bed was brutal. If you have to stay in this town the Howard Johnson looks bigger... More 

Was this review helpful? Yes
J P, General Manager at Super 8 Norwich, responded to this review

Thank you for posting a review of our hotel. I appreciate your comments which can only help to show us what areas we need to improve on. Sincerely J.Purdy Super 8 Norwich NY More 

Newfield, New York
3 reviews
2 of 5 stars Reviewed 3 weeks ago

Beds, TV, furnishings and general cleanliness fine, but many criticisms. The toilet leaked water on the floor. The shower curtain was designed for a different shower setup and made the bathroom even smaller than it is, which was pretty tiny to begin with. The A/C unit was so loud and cycled on and off so frequently we turned it off.... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
J P, General Manager at Super 8 Norwich, responded to this review

Thank you for posting a review regarding your stay. I am so sorry you seemed to have so many issues. I only wish you had made your issues known to me during your stay so we could have tried to make you more comfortable. Our rates have been consistant so I am not sure what you were viewing. Sincerely J.Purdy... More 

Syracuse, New York
1 review
3 of 5 stars Reviewed 3 weeks ago

We got booked in a handicapped accessible room. It was accessible as on the first floor. It had double bed as listed in small room. The bathroom was very roomy. There was a long wait at check in as a customer had a problem with a multi room booking. This tied up both clerks a considerable time.

Review collected in partnership with Super 8

Was this review helpful? Yes
J P, General Manager at Super 8 Norwich, responded to this review

Thank you for posting a review of your stay with us. I am so sorry you had to wait any amount of time to get settled into your room unfortuniately to resolve the issue with a third party booking I needed my desk clerk assistance so I could handle the issue and get the problems with their reservation corrected as... More 

Laurel, Maryland
1 review
4 of 5 stars Reviewed 3 weeks ago

Facilities were clean and staff was friendly and helpful. I was pleasantly surprised with the quality at this price point.

Review collected in partnership with Super 8

Was this review helpful? Yes
J P, General Manager at Super 8 Norwich, responded to this review

Thank you for posting a pleasant review of our hotel. We appreciate your comments and we hope we can be of service to you again in the future. Sincerely J.Purdy Gm Super 8 Norwich NY More 

Snow Camp, North Carolina
1 review
3 of 5 stars Reviewed 3 weeks ago

The facility and rooms were lovely. The check in clerk was very rude and unfriendly by raising her voice to me, mean facial and hand gestures. I would have cancelled our rooms, but they were already billed to my credit card.

Review collected in partnership with Super 8

Was this review helpful? Yes
J P, General Manager at Super 8 Norwich, responded to this review

Thank you for posting a review of our hotel.We appreciate all comments pro or con each is a learning experience which will help use improve in the future. I am so sorry you felt my desk clerk was rude but after discussing the issue with you and my desk clerk directly I believed the misunderstanding had been resolved. As I... More 

Seven Springs, North Carolina
1 review
4 of 5 stars Reviewed 4 weeks ago

We were in a Non-smoking room, but on the second day after we got back to the room. We could smell cigarette smell like someone had walked into the room smoking a cigarette, lucky I had brought some fresh smelling spray to get rid of the smell. I do understand that there are both non smoking and smoking rooms available,... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
J P, General Manager at Super 8 Norwich, responded to this review

Thank you for posting a review of our hotel. I appreciate your comments and will look into this. Thank you Sincerely J.Purdy Gm Super 8 Norwich NY More 

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