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Howard Johnson Hotel - Norwich

2.0 of 5
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75 North Broad Street, Route 12, Norwich, NY 13815-1736
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Howard Johnson Hotel - Norwich
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264 reviews from our community

Traveler rating
    25
    48
    78
    59
    54
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Roswell, Georgia
1 review
3 of 5 stars Reviewed 6 days ago NEW

The hair dryer did not work but other than that the room was fine. The staff are the greatest asset, real friendly and helpful.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Dana00287, General Manager at Howard Johnson Hotel - Norwich, responded to this review

Dear Valued Guest: Thank you for taking the time to review our property. We have since replaced the faulty blow dryer in the room you had stayed in. Thank you for bringing it to our attention. If we can be of any further assistance to you, please do not hessitate to contact me directly at the hotel. Thank you Kind... More 

Travelers are raving about these Norwich hotels

Wyoming, New York
1 review
4 of 5 stars Reviewed 6 days ago NEW

The hotel was old but beautiful. Located in the heart of downtown within walking distance to shops, eateries, and bars. The tub was a disappointment . It was a normal size bath tub with jets. It was hardly big enough for one person let alone two. The TV in our room did not work, maintenance came up but could not... More 

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Dana00287, General Manager at Howard Johnson Hotel - Norwich, responded to this review

Dear Valued Guest: Thank you for taking the time to review our property. We take your words to heart, and will let the appropriate departments aware of what we can do to better serve our guests. If we can be of any assistance to you please feel free to contact the hotel at any time. Thank you Kind Regards, Dana... More 

Cicero, New York
1 review
4 of 5 stars Reviewed 1 week ago

I understand this facility is in process of upgrading but: the first room had a very noisy AC/heating unit. The bathroom sink had faucets that just keep turning, no stop point. A call to the front desk and we were provided another room just by asking. The facility is clean and convient but an upgrade is due. The staff are... More 

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Dana00287, General Manager at Howard Johnson Hotel - Norwich, responded to this review

Dear Valued Guest: Thank you for taking the time to review our property. You will be pleased to know we will be doing a complete renovation to the property to give it a fresher, newer feel. We hope that you will try us again in the future to see what changes have been made. Thank you Kind Regards Dana Meyer... More 

Hamilton, New York
1 review
3 of 5 stars Reviewed 3 weeks ago

The building was under renovation so I completely understand the condition of the rooms/building. The pool was wonderful, the kids and I enjoyed it, it was very comfortable in there. I booked my reservation online and had booked a room that had a jet tub and 2 queen beds, when I got to the hotel however I was told that... More 

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Dana00287, General Manager at Howard Johnson Hotel - Norwich, responded to this review

Dear Valued Guest: We do apologize that the accomidations that you had requested, were unavailable to you. Please see your personal email account as I have sent you an email. We do hope that you will give us another chance in the future. Thank You Kind Regards, Dana Meyer General Manager More 

Norwich, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

My house burn down on March 25/15 and my family and i have been staying here sense then and will stay here until house is built. They treat us with so much respect and kindness,also very professional. From the room service to the front desk every one has done more I ever expected. The head maneuver has come to us... More 

Was this review helpful? Yes
Dana00287, General Manager at Howard Johnson Hotel - Norwich, responded to this review

Dear Mr L and family: We are very sorry for what your family has been through. It is truly our honor to help you and your family. We hope that your new home will be built soon, but until then we will continue to do our best to make you feel at home with us. The staff and myself are... More 

A TripAdvisor Member
4 of 5 stars Reviewed 4 weeks ago

For a midrange hotel in a small town ...we really like HJ in Norwich. The manager & staff could not be nicer and more attentive to details and requests.Cannot beat the price. Will be back this summer. GZ

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Dana00287, General Manager at Howard Johnson Hotel - Norwich, responded to this review

Dear Valued Guest: We thank you for taking the time to review our property. We are pleased that you enjoyed your stay with us and will be returning. Please don't hessitate to contact us to arrange you accomidations for you at any time. We look forward to seeing you again. Thank you Kind Regards Dana Meyer GM and Staff More 

Southbury, Connecticut
1 review
2 of 5 stars Reviewed 4 weeks ago

I arrived at precisely 10:00 pm and within five minutes was assigned room # 312. Walked to elevator and pressed button for 3rd floor and nothing ! Read sign next to control panel which instructed that the 3rd floor butto had to be pushed extra hard, so I did so twice. Walked back to the receptionist but she had left... More 

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Dana00287, General Manager at Howard Johnson Hotel - Norwich, responded to this review

Dear Valued Guest: We apologize for the service that you received upon your stay with us.Please know that we have taken steps to ensure this does not happen to anyone again in the future. Again I apologize. If I can be of further assistance to you, please feel free to contact me directly at the property. Thank you Kind Regards... More 

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