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All 77 Fira hotels

Volcano View Hotel & Villas

4.0 of 5 Hotel   |   1.8 km Fira-Pyrgos Road, Fira 847 00, Greece
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Volcano View Hotel & Villas
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Ranked #28 of 77 Hotels in Fira
A recent review
4 of 5 stars reviewed 3 weeks ago
lyndsaysch Cairns, Australia
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566 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cairns, Australia
Top Contributor
99 reviews 99 reviews
35 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I love this hotel as I have stayed here 3 times now each time for 3 or 4 nights in 2005, 2007 and again September 2014. The latter in 2014 really disappointed me though. I arrived by ferry late at night around 1230pm and I booked this room 5- 6 months before my arrival. So can anyone tell me how... More 

Was this review helpful? Yes 2
763PANOS, Γενικός Διευθυντής at Volcano View Hotel & Villas, responded to this review

Dear guest, We would like to thank for taking the time to share your experience at the Volcano View Hotel. I read your comments with great concern and disappointment as they do not reflect our philosophy neither our usual standards of performance in the hospitality services we provide. Please accept our sincere apologies for the inconvenience that we caused you... More 

Western Australia, Australia
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Booked a room here thinking it would look just like the pictures! was too good to be true- they put us across the road in the garden view room- yes you have access to the pool but we were at a completely different property- across the road! There was no security- people could have walked into the building we were... More 

Was this review helpful? Yes
763PANOS, Γενικός Διευθυντής at Volcano View Hotel & Villas, responded to this review

Dear guest, Thank you for posting this review from your recent stay at the Volcano View hotel. On behalf of the entire management team of the Caldera Collection Group i wish to extend our sincere apologies for the disappointment that you experienced from your stay. In this point please let me inform you that we gave you a garden view... More 

SC
Contributor
17 reviews 17 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My friend Rainee and I got the spend three nights at the Volcano View in Sept/Oct 2014. The Staff were so very nice, and the breakfast each morning was wonderful...still thinking about that wonderful yogurt and quince. The view is absolutely beautiful. We had a perfect spot to watch the sundown each night! We were a short cab ride to... More 

Was this review helpful? Yes 1
763PANOS, Γενικός Διευθυντής at Volcano View Hotel & Villas, responded to this review

Dear Guest, Thank you for taking the time to write your review and for sharing your experiences at our hotel. We value our guest's comments dearly, especially when they pertain to our customer service which our staff aims wholeheartedly at maintaining to top levels. Everyday we make it our personal concern to providing you the best and we commit ourselves... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel and upon arrival we were informed they had over booked and so we didn't get to stay in our sunset view villa. Instead we were placed across the road in their sister hotel with a view of the road and the hotel we were supposed to be staying in. With a clear price difference they... More 

Was this review helpful? Yes 1
763PANOS, Γενικός Διευθυντής at Volcano View Hotel & Villas, responded to this review

Dear guest, We would like to thank for taking the time to write about your experience at the Volcano View Hotel. I read your comments with great concern and disappointment as they do not reflect our philosophy neither our usual standards of performance in the hospitality services we provide. Please let me mention that we had an issue with our... More 

Manchester, United Kingdom
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 23, 2015

We chose this hotel for our 25th wedding anniversary as Santorini was our first holiday together 27 years ago and I'm so glad we did. Although we remembered the island very well, the view over the caldera from our villa, the restaurant, the pools still took our breath away. The hotel staff are friendly in a sincere way, not false.... More 

Was this review helpful? Yes 4
763PANOS, Γενικός Διευθυντής at Volcano View Hotel & Villas, responded to this review

Dear Guest, Thank you for taking the time to write your review and for sharing your experiences at our hotel. We value our guest's comments dearly, especially when they pertain to our customer service which our staff aims wholeheartedly at maintaining to top levels. Everyday we make it our personal concern to providing you the best and we commit ourselves... More 

Jenkintown, PA, USA
Top Contributor
133 reviews 133 reviews
62 hotel reviews
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed December 29, 2014

The view is iconic – everyone's seen it. The hotel hugs the side of the cliff offering dramatic views of the vast caldera and the sea from every angle. My room was literally carved out of the cliff. Two large natural boulders graced the room one holding the TV and the other simply decorative. The privacy afforded by the hotel's... More 

Was this review helpful? Yes 4
763PANOS, Γενικός Διευθυντής at Volcano View Hotel & Villas, responded to this review

Dear Guest, Thank you for taking the time to write your review and for sharing your experiences at our hotel. We value our guest's comments dearly, especially when they pertain to our customer service which our staff aims wholeheartedly at maintaining to top levels. Everyday we make it our personal concern to providing you the best and we commit ourselves... More 

Greater Melbourne, Australia
1 review
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed December 19, 2014

Having slipped and fully ruptured my quadricep on the wet stairs at the hotel we found that after we were dumped at the hospital there was absolutely not assistance from the hotel management. After a 2 hour operation and eventually got back home we requested only a letter to note an accident occured with clear recognition that it was an... More 

Was this review helpful? Yes 14
RIO DE JANEIRO
Contributor
11 reviews 11 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 10, 2014

The Volcano View Hotel deserves its name. The landscape is breathtaking, chiefly from the apartments on the cliff above the volcano caldera. The rooms are small but comfortable. Watch your head in the shower, the roof is so low. The restaurant is good, in May 2012 we were very well served by Kostas.

Was this review helpful? Yes 4
763PANOS, Γενικός Διευθυντής at Volcano View Hotel & Villas, responded to this review

Dear Guest, Thank you for taking the time to write your review and for sharing your experiences at our hotel. We value our guest's comments dearly, especially when they pertain to our customer service which our staff aims wholeheartedly at maintaining to top levels. Everyday we make it our personal concern to providing you the best and we commit ourselves... More 

Chicago, Illinois
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 7, 2014

I travel at least three times a year (international), and without a doubt this hotel/villas is one of the best. The minute we walked into the hotel we felt the friendly atmosphere. The ladies on the reception/front desk were very helpful and friendly. The staff (the waiters and waitresses) were amazing. The lady who was in charge of the pool... More 

Was this review helpful? Yes 5
763PANOS, Γενικός Διευθυντής at Volcano View Hotel & Villas, responded to this review

Dear Guest, Thank you for taking the time to write your review and for sharing your experiences at our hotel. We value our guest's comments dearly, especially when they pertain to our customer service which our staff aims wholeheartedly at maintaining to top levels. Everyday we make it our personal concern to providing you the best and we commit ourselves... More 

Copenhagen, Denmark
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 25, 2014 via mobile

This is without a doubt one of the best hotels I've stayed in. The room was perfect. I have stayed in bigger rooms, but this one had character and homely feeling. The views from the hotel can't be explained - you have to experience it! Service is great, they'll help you with anything. Big buffet breakfast was great. Overall I... More 

Was this review helpful? Yes 3
763PANOS, Γενικός Διευθυντής at Volcano View Hotel & Villas, responded to this review

Dear Guest, Thank you for taking the time to write your review and for sharing your experiences at our hotel. We value our guest's comments dearly, especially when they pertain to our customer service which our staff aims wholeheartedly at maintaining to top levels. Everyday we make it our personal concern to providing you the best and we commit ourselves... More 

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Additional Information about Volcano View Hotel & Villas

Address: 1.8 km Fira-Pyrgos Road, Fira 847 00, Greece
Location: Greece > Cyclades > Santorini > Fira
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Volcano View Hotel & Villas 4*
Number of rooms: 95
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Also Known As:
Volcano View Hotel & Villas Santorini/Fira
Hotel Style:
#15 Luxury Hotel in Fira

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