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Mystique Luxury Collection Hotel

Oia, Oia 84702, Greece
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1 room 1 adult
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Mystique Luxury Collection Hotel
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420 Reviews from our TripAdvisor Community

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San Francisco, California
Level Contributor
94 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Loved this hotel. The rooms are great and it's really cool being in a cave. The staff is first-class and the infinity pool is worth two dips! The food is great, as well. Do the wine tasting in the cave.

Helpful?
1 Thank Samir J
Dallas, Texas
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Our stay at Mystique was one of, if not the most memorial experiences of our lives. I will try to keep this short, but honestly I am having a hard time thinking of one negative from our stay. To start, the staff is outstanding they worked incredibly hard and went above and beyond to make our trip wonderful. We were... More 

Helpful?
2 Thank Sydney H
Kuala Lumpur
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed November 14, 2015

Visited in April when the island just resume its season. As is the island signature everything is white, almost! Wow it resonates with the feeling of purity for us. Lovely view of the deep blue sea against the white buildings the sky makes Mystique a real gem. Our room had a little gym, deck chairs on the landing to our... More 

Helpful?
2 Thank glenhills
New York City, New York
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 31, 2015

We stayed at the Mystique for 8 nights in late October which is the end of the season for this hotel and many others in Oia. The location of the hotel is exceptional...as long as you can handle stairs...and steeps stairs and a lot of them! I read this in the reviews before booking but didn't concern myself given we... More 

Helpful?
2 Thank Erika F
usa
Level Contributor
51 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed October 21, 2015 via mobile

One of the most unique and romantic hotels we have ever visited anywhere in the world. If you are looking for a special place to rekindle romance and enjoy unparalleled vistas,chill out ,enjoy fabulous food with the most hospitable staff,this special hotel of the Starwood luxury group is for you.Mystique is very well situated with cave like rooms built into... More 

Helpful?
1 Thank jmreiff
MystiqueOia, Manager at Mystique Luxury Collection Hotel, responded to this review

What a lovely review! Thank you deeply for sharing it with us and the Trip Advisor. It is the most beautiful thing to hear that we accomplished the highest level of satosfaction, as this is our primary goal! We really feel so glad to hear your whole stay was a delight and Mystique is "One of the most unique and... More 

New Jersey
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 15, 2015

We stayed 3 nights at Mystique on our recent trip to the Greek Islands. We had high expectations for this property as it was the most expensive we were staying in. We were met at the port and transported to the hotel by complimentary shuttle which was very nice. The check in staff was very friendly and informative. We were... More 

Helpful?
Thank Janice M
MystiqueOia, Manager at Mystique Luxury Collection Hotel, responded to this review

We would like to thank you for your feedback share with us in Tripadvisor. It is very encouraging for us to understand that you enjoyed a lot of the aspects during your stay with us and that you found our staff very friendly and very accommodating, as one of our most important goals is to make our guests feel relaxed... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed October 7, 2015 via mobile

We can only give this a 2 rating because they fail to advertise the impossible number of steep, irregular old stone steps to traverse everywhere. It is a lovely hotel for very young and in shape people.Anyone over 50 should not consider this hotel. Rooms are adequate, food I. RestUrants was delicious and the view of C Caldeira was magnificent.... More 

Helpful?
2 Thank Drrbd1942
MystiqueOia, Manager at Mystique Luxury Collection Hotel, responded to this review

Dear Valued Guest, First of all we would like to thank you for your recent stay at Mystique, aLuxury Collection Hotel as well as for dedicating time to write a review. The village of Oia, where Mystique is located, is built on a volcanic cliff and all buildings have a unique architectural formation. This results in many steps in order... More 

Hong Kong, China
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 5, 2015

Mystique is a beautiful property with amazing views that can't be beat. That said, the service is terrible! I don't know how it is part of SPG's Luxury Collection with the level of service they provide. From the time we checked in, where we were interrupted multiple times (bellboy fighting over car keys, phone calls, etc.) we were finally shown... More 

Helpful?
1 Thank pakstar19
MystiqueOia, Manager at Mystique Luxury Collection Hotel, responded to this review

Dear Valued Guest, First of all let us thank you for staying with us as well as for sharing your overall experience. All of us here at Mystique are dedicated to provide only the best service to our valuable guests and we regret to learn your stay was not as per your expectations. We realise that your main issue was... More 

Montreal, Canada
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed September 29, 2015 via mobile

The view from the room was spectacular... What an amazing place. Hotel was built on the mountain. Though it can be difficult to find using your gps. Call and they'll have someone waiting outside. Be ready to walk up or down a few steps each time you want to go downtown. Great staff. Would definitely go again.

Helpful?
2 Thank Montreal_Canada2011
MystiqueOia, Manager at Mystique Luxury Collection Hotel, responded to this review

It is a real pleasure to know that you enjoyed your stay at Mystique. We would like to thank you for your feedback and we are very pleased to read that “Mystique is an amazing place”. It is always great to know that our associates provided outstanding and personalized service and made your stay special and memorable. Looking forward to... More 

Pune
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed September 20, 2015

Worst possible FHR property ever stayed in. Staff at check in down right rude! We were booked through FHR where if available should get an upgrade. Gorget upgrade got a lousy suite at Euro 900/ per night! Would not even give us our suite till 3pm even though it was ready. Our bathroom was leaking in the shower and all... More 

Helpful?
4 Thank Kamalesh S
MystiqueOia, Manager at Mystique Luxury Collection Hotel, responded to this review

Dear Guest We are extremely sorry to hear that we did not rise up to your expectations, however we are really disappointed hearing comments about our teams Each member of our staff is well trained and seasoned, to provide the best service in the most sophisticated manners. We are really sad you found them impolite. Allure suite you had booked... More 

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