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Sheraton At The Falls

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300 Third Street, Niagara Falls, NY 14303
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Sheraton At The Falls
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Sheraton At The Falls
Sheraton At The Falls
Sheraton At The Falls
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619 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sheraton At The Falls
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Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 29, 2014

It was a nice and clean hotel. Long walk from elevators to room .Beds were comfortable. Very convenient to have a Starbucks and TGIFs attached to the hotel. Close walk to Falls, shopping and Hard Rock Cafe. Tons of outdoor parking behind hotel.

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Phoenix, Arizona
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 29, 2014

We got a falls view room and it was great . Although we can only see mist from falls it was nice. Stayed for one night and it was excellent. The travel desk was really helpful but if you are willing to walk I would say walking is the best way to explore the falls from different view points rather... More 

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Toronto, Canada
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 28, 2014

I like the warm pool water and fitness center. Seneca niagara casino is just across the street. Our room though is located far from the elevator, I noticed that the elevator is not on central location, if you happen to get the room closer to the end of the hall you have to walk far to the elevator.

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Cuyahoga Falls, Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2014

As sometimes it happens, the trip did not go perfectly smooth. We walked in, and the hotel had lost our reservation. But that was really the only down side to the weekend. Latrice, the guest service agent, was more than helpful at getting our reservation set up again, was kind and professional the entire time. All of the employees had... More 

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Hornell, New York
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 28, 2014

It may not be "on the falls," but this was a great stay for a weekend spontaneous trip to Niagara Falls, NY. The hotel service was great, booked our stay at the desk for a 2 double-bed room without any hassle or lack of vacancy. (We weren't very picky anyway) Right across from Seneca Niagara Casino, so convenient to just... More 

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Woodbridge, Canada
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 27, 2014

That's exactly it...Nice....not fantastic but worth what we paid for. We went April 26-27 weekend staying on the 5th floor facing Smoking Joes' Indian Trading Post. We don't care what view we have as you are hardly in the room anyways. The Hotel and the room very very clean, looked clean smelled clean, was clean! the bed you just want... More 

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South Carolina
Top Contributor
139 reviews 139 reviews
25 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed April 24, 2014

This is an aging hotel that can't quite live up to above-average status, though the staff certainly does their best to make your stay comfortable. The rooms, and particularly the carpet, are a bit old (at least on the 4th floor). There was a pretty strong stench in the room as a result. But the staff did clean it daily... More 

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Buffalo, New York
Contributor
19 reviews 19 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 22, 2014 via mobile

First let me share that my 5 star may be a little bias :-). My fiancé and I hosted our Labor Day weekend destination wedding in Niagara Falls and I secured a room block for all my OOT guests. I reserved a king size parlor suite for myself and it met all my needs. Prior my arrival, I contacted the... More 

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Shippensburg, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2014

Arrived at 8pm and was greeted by a smiling and very helpful staff. check in was fast and friendly. Went to room which was a King was clean and nice. Hotel has a little age to it but decorated nicely and heat and air conditioning worked very well. Took a shower which was roomy and actually had hot water. Bed... More 

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Columbia, South Carolina
Top Contributor
66 reviews 66 reviews
33 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed April 18, 2014

Let me begin by noting that we attended a conference at the hotel and the negotiated rate was excellent. If, however, we were paying rack rate (or even some less discounted rate), it would not have been a particularly good value. Several reviewers have noted rude front desk staff. I didn't get rude; I just got generally vague most of... More 

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Ron D, General Manager at Sheraton At The Falls, responded to this review

Thank you for taking the time to write a review. It is always our goal to meet and exceed everyone’s expectations. By reading your review we did not succeed. Please accept my apologies on behalf of the Hotel. As you might have noticed we are in the middle of a massive renovation. This does include the lobby, guestrooms and bathrooms.... More 

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