We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton At The Falls

Certificate of Excellence
GreenLeadersBronze level
Hotel website
Hotel packages
300 Third Street, Niagara Falls, NY 14303
7 people have started booking this hotel
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Sheraton At The Falls
View Map
Add Photo Write a Review

812 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    440
    213
    90
    35
    34
See reviews for
213
335
18
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (233)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (812)
  • Mar-May only
    (204)
  • Jun-Aug only
    (234)
  • Sep-Nov only
    (169)
  • Dec-Feb only
    (205)
All months
Pennsville, New Jersey
1 review
5 of 5 stars Reviewed yesterday NEW

My wife and I were treated to a wonderful stay at The Sheraton At The Falls. It began as soon as I checked in, I let the Hostess know it was our 1st anniversary and she had a wine, cheese and fruit tray sent to our room. Excellent Idea total surprise !!! The room was clean and they offer green... More 

Was this review helpful? Yes
Ron D, General Manager at Sheraton At The Falls, responded to this review

Thank you for taking the time to write a review. Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to having you stay with us again soon. Thank you. More 

Schenectady, New York
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here from August 30 to September 1 on a Travelzoo deal. I was a bit apprehensive due to some of the reviews, indicating the property was dated, etc. We found this to be only partially true. Sure, there were some minor dings in the room's furniture from the vacuum, but everything else was in good shape. The beds... More 

Was this review helpful? Yes
Ron D, General Manager at Sheraton At The Falls, responded to this review

Thank you for taking the time to write a review. I was very pleased to hear how much you enjoyed your stay with us. I would like to thank you for letting us know how impressed you were with the service you received. We look forward to having you stay with us again. Thank you. More 

Portland, Maine
1 review
4 of 5 stars Reviewed yesterday NEW

Overall I really enjoyed this hotel. The room was very clean and the bed had the best comforter and plushy pillows. I was not a fan of how much traffic the hotel got from everyday patrons walking through the hotel. However, we never had a problem with those just passing through it just made for a lot of crowding. They... More 

Was this review helpful? Yes
Ron D, General Manager at Sheraton At The Falls, responded to this review

Thank you for taking the time to write a review. We your comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. Thank you. More 

Manchester, United Kingdom
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is in a decent location, it has friendly staff, good rooms and plenty of parking. It really could do with a decent bar and restaurant as opposed to relying on a TGI Fridays and a Rain Forest Cafe franchise. Overall, it was OK but probably expensive compared to other similar hotels.

Was this review helpful? Yes
Ron D, General Manager at Sheraton At The Falls, responded to this review

Thank you for taking the time to write a review. We are pleased to hear how much you enjoyed your stay with us. We look forward to having you stay with us again soon. Thank you. More 

London
Level Contributor
49 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed yesterday NEW

The whole of Niagara is a strange place. I must say - Americans and Canadians- you have messed up this natural wonder. The town (USA) is a nowheresville of car parks and souvenir shops and the Canada side is so ugly it spoils the USA's view. The hotel is ok. Charmless but functional. It has no restaurant - you eat... More 

Was this review helpful? Yes 1
Ron D, General Manager at Sheraton At The Falls, responded to this review

Thank you for taking the time to write a review. Please accept my sincere apology for the inconveniences you experienced. Your experience is contrary to the high level of service we strive to maintain. Again our apologies. More 

Chennai (Madras), India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is very close to the falls, has a variety of restaurants around, comfortable rooms and amenities. Housekeeping and room service are good. However there is no great view of any of the falls or parks. The hotel on the Canadian side has good view.

Was this review helpful? Yes
Ron D, General Manager at Sheraton At The Falls, responded to this review

Thank you for taking the time to write a review. We are pleased to hear that you stay with us was a success. We hope you will stay with us again soon. Thank you. More 

Trenton, New Jersey
1 review
5 of 5 stars Reviewed 2 days ago NEW

FABULOUS!!!! This is the second summer our family stayed at this Sheraton at the Falls in NY. There is so much to see and do on the NY and Canada sides that we will be coming back here next year! The location is definitely convenient, who needs to drive over the border and wait in lines when parking is included... More 

Was this review helpful? Yes
Ron D, General Manager at Sheraton At The Falls, responded to this review

Thank you for taking the time to write a review. We are very pleased to hear that your stay was a success. We look forward to having you stay with us again. Thank you. More 

Toronto
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

You can't go wrong with this hotel. It is of the quality and service you would come to expect with the Sheraton Stay. The location is convenient, just past the US-Canada border and across from the Seneca Niagara casino. It is our usual stop for a night to stay when we head into Niagara Falls, NYC for our regular cross-border... More 

Was this review helpful? Yes
Ron D, General Manager at Sheraton At The Falls, responded to this review

We are very pleased to hear how much you enjoyed your stay with us. I would like to thank you for letting u know how impressed you were with the service you received. We look forward to having you stay with us again soon. Thank you. More 

Boston, Massachusetts
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My son and I visited Niagara Falls on our way to Ohio. What a great place to visit. The falls are absolutely beautiful and then our stay at the Sheraton At The Falls was equally great! Upon arrival we were upgraded to the concierge floor where we were able to relax, enjoy a cold drink and some delicious appetizers. Such... More 

Was this review helpful? Yes
Ron D, General Manager at Sheraton At The Falls, responded to this review

Thank you for taking the time to write a review. We are pleased to hear that your stay with us was a success. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to having you stay with us again soon. Thank you More 

Elk Grove, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

Our stay was fantastic. Rooms were nice and clean with east access to parking lot. Everything we needed was within walking distance. Starbucks, TGI Fridays, and the Rainforest Cafe was inside the hotel. Would definitely stay here again!!!

Was this review helpful? Yes
Ron D, General Manager at Sheraton At The Falls, responded to this review

Thank you for taking the time to write a review. We are pleased to hear that your stay with us was a success. We look forward to having you stay with us again soon. Thank you. More 

Questions? Get answers from hotel staff and past guests. Ask a question

130 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (81)
Viewed
View from room (5)
Viewed
Bathroom (2)
Viewed
Room/suite (31)
Viewed
Hotel & grounds (8)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (2)
Viewed
Dining (2)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All management photos (49)
Viewed
Pool/beach area (5)
Viewed
Dining (9)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (6)
Viewed
Family/play areas (3)
Viewed
Business center/function rooms (3)
Viewed
Bathroom (1)
Viewed
Other (14)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Niagara Falls
0.1 mi away
Seneca Niagara Resort & Casino
Seneca Niagara Resort & Casino
#9 of 53 in Niagara Falls
4.0 of 5 stars 935 reviews
3.6 mi away
Hampton Inn Niagara Falls / Blvd
Hampton Inn Niagara Falls / Blvd
#3 of 53 in Niagara Falls
4.5 of 5 stars 245 reviews
0.2 mi away
The Red Coach Inn Historic Bed and Breakfast Hotel
Show Prices
Show Prices
Show Prices
4.0 mi away
Four Points by Sheraton Niagara Falls
0.2 mi away
Comfort Inn The Pointe
Comfort Inn The Pointe
#7 of 53 in Niagara Falls
4.0 of 5 stars 631 reviews
0.3 mi away
Hampton Inn Niagara Falls
Hampton Inn Niagara Falls
#5 of 53 in Niagara Falls
4.0 of 5 stars 729 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay