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Sheraton At The Falls

3.5 of 5 300 Third Street, Niagara Falls, NY 14303
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Sheraton At The Falls
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Sheraton At The Falls
Sheraton At The Falls
Sheraton At The Falls
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1,111 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed today NEW

This was a great hotel to stay. Clean, staff very professional. Don't forget to show your CAA/AAA card to get extra freebies, and sign up for the APG club if you want to drink water and coffee for free. No tub in the room, which for me, was great!!! I also got at free $30 gift voucher for the casino,... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

This was the start of a 4-day drive to Florida. Accommodation was excellent, staff were friendly & supportive when needed. The vouchers provided helped kick-start our stay. Also, a nice touch was provided with a Starbucks card for my birthday - going the extra mile. Rick J

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Toronto, Ontario, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Highly recommend this place based on our stay at Sheraton At the Falls (NY) last Sunday. My parents and I found lovely customer representatives at the front desks, consistently. The lobby was bright and spacious. The room was well-prepared and well-cleaned, and the bed was comfortable. Bonus for validated parking in a big lot that is right next to the... More 

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Kitchener,ON
Top Contributor
83 reviews 83 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good experience on this last stay. Quick check-in/out. Room was fine no issues really. I guess if I had to nit-pick the fan on the heater/ac would only work on med and high. The low setting wasn't working. Otherwise, problem free!

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Toronto, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

We just stayed at Sheraton at the Falls and I highly recommend it to anyone who wants: a break from the madness of the Holidays, an opportunity for pre OR post-holiday shopping, and/or a change of pace at a casino! We enjoyed ALL of the above and were delighted with the service and bonuses offered at this hotel. The staff... More 

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Vittoria, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

Very friendly staff. Right across the Rd from the casino. Nice rooms . Beds are too die for! Best beds I have ever slept in . Received vouchers for tgif and Starbucks and Seneca casino which kept the cost down. One of the desk actually remembered my name , which was very nice.

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Caledon
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

We have stayed several times here, always enjoy the TGFI and the Seneca Casino vouchers There beds are fantastic, actually we have googled them to see if you can buy the same one for home. So we have always had a great sleep.The staff there are very friendly and helpful. Those that like shopping will enjoy the Niagara Outlet Shopping... More 

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Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Words can not do justice in describing the courteous service, prompt response to issues I experienced during my 5 weeks stay and the willingness of the front desk staff in making sure that my stay was comfortable, stress free and refreshing after a hard day's work. The rooms were clean and spacious however it could need some upgrades in some... More 

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Toronto
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here because I got a great deal from a third party voucher. It included the Green Card, $10 voucher to Starbucks, $20 voucher to TGIF and $30 credit to the Seneca Casino (which we didn't use) and complimentary . The front desk staff were very friendly. The only thing that inconvenienced us was when we used the TGIF... More 

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Hamilton, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

We recently stay at this Sheraton and can't say enough about it. Everyone from the front desk to wait staff in the restaurant to maid staff were amazing! Everyone had a smile and did their very best to help if you had a question. The room was spotless and the bed soooo comfortable we hated to get out of it.... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(14)
  • Seneca casino(14)
  • US side(12)
  • Very friendly(7)
  • Front desk staff(6)
  • Breakfast buffet(5)

Additional Information about Sheraton At The Falls

Address: 300 Third Street, Niagara Falls, NY 14303
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton At The Falls 3.5*
Number of rooms: 392
Reservation Options:
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Also Known As:
Sheraton At The Falls Hotel Niagara Falls
Crowne Plaza Niagara Falls
Niagara Falls Crowne Plaza
Hotel Style:
#2 Green Hotel in Niagara Falls
#4 Business Hotel in Niagara Falls
#5 Romantic Hotel in Niagara Falls

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