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All 48 Niagara Falls hotels

Sheraton At The Falls

3.5 of 5 Hotel   |   300 Third Street, Niagara Falls, NY 14303
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Ranked #11 of 48 Hotels in Niagara Falls
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A recent review
4 of 5 stars reviewed 2 days ago
dramitpande New Delhi, India
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913 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
New Delhi, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel with my family. Hotel has a nice cozy feel to it. The hotel staff is very couteous and tries to make you fell comfortable. However the check in process was all ruined by the late availability of 2nd room as it was occupied. Rooms especially suits are pretty large with almost mo views. There is... More

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1 review
3 of 5 stars Reviewed 3 days ago NEW

Service was great, location was great, but this property is showing it's age, as is the downtown, where this hotel is located. Lots of potential for economic revitalization because it's a great landmark. Loved the falls, people were helpful and friendly. This area could use a capital shot in the arm.

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evansville, in
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Fine modern well appointed room with great staff.Unfortunately the falls has become a neon, casino filled tourist trap. A good night's sleep makes it bearable. Free parking and casino markers for those care about those things .

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Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

We were greeted quickly, helped with directions, given coupons and suggestions. Everyone was very nice. On the down side, it seemed that the goal was to get you to spend as much of your money at as many places possible as fast as possible. Then there's the trashy casino. Avoid it, even though they gave me $30 U.S., it was... More

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Vancouver, Canada
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed here recently on a short 1 night visit to Niagara falls. Good location, right across from the Casino. It's a short walk to the State Park and the Falls. There's free outdoor parking in the lot next to the hotel. You have to get the parking validated. WiFi in the rooms was horrible and basically unusable. It was better... More

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Rochester, New York
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I bought what sounded like a great living social deal for this hotel. I called to make my reservation and had the most difficult time. The first day I called, they told me to speak with in-house reservation. So I had to call back and get transferred to that line. It went to straight to voice mail. Being a Sunday... More

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Senior Contributor
30 reviews 30 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Ideal location. Casino across the street. Walking distance from the Falls. TGI Fridays on the premises. If you have trouble walking long distances make sure you ask for a room near the elevator. The hallways are very long and you could easily get winded. The food we had was catered by the hotel and was very good. The rooms are... More

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Chesterfield, Michigan
1 review
3 of 5 stars Reviewed 1 week ago

The hotel was fine other than overcrowded elevators due to one elevator being down. Our biggest complaint concerns the TGIF restraint that is part of the hotel. We went there for dinner and the service and food were both great. However, we went for breakfast and that is a totally different story. We sat for 10 minutes watching the staff... More

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New York City, New York
Senior Contributor
22 reviews 22 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

Walking distance to falls, maid of mist. Ideal location. Rooms are OK but not luxurious. The hotel has difficulty with amenities. No designated printer for boarding passes and computers don't work well so took 40 mins to print simple boarding pass. Pool was closed. Meeting facilities were adequate but clear they don't do many as catering was inedible. No choices... More

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I was impressed with Suh at the front desk. Was very professional in handling my check in. I noticed her dealing with other guests in her abilities to speak different languages. She is an asset to the Sheraton.

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Hotel Summarization (Beta)

What travelers say

  • Very nice(15)
  • Seneca casino(15)
  • US side(13)
  • Very friendly(7)
  • Front desk staff(6)
  • Breakfast buffet(5)
  • Would not stay(3)

Additional Information about Sheraton At The Falls

Address: 300 Third Street, Niagara Falls, NY 14303
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton At The Falls 3.5*
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Also Known As:
Sheraton At The Falls Hotel Niagara Falls
Crowne Plaza Niagara Falls
Niagara Falls Crowne Plaza

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