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Sheraton At The Falls

3.5 of 5 300 Third Street, Niagara Falls, NY 14303
Best prices for: 1 room 1 guest
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Sheraton At The Falls
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Sheraton At The Falls
Sheraton At The Falls
Sheraton At The Falls
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522 reviews from our community

Traveler rating
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    56
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hamilton, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

The rooms at the Sheraton at the Falls are quite large and nicely furnished. The hotel is conveniently located to the casino in Niagara Falls, NY. We have stayed at this hotel many times and always request that we have a room on a upper floor facing towards the casino. The reservation and front desk staff have always looked after... More 

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Brampton, Canada
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

My fiancé and I stayed at the Sheraton at the Falls this past weekend. We went for a nice romantic weekend away, and we were looking forward to a nice night in a hotel we have never been to before. When we arrived, there was a huge line-up for check-in, and it took a long time to get checked in.... More 

Was this review helpful? Yes 4
Ron D, General Manager at Sheraton At The Falls, responded to this review

Thank you for taking the time to write a review. It is always our goal to meet and exceed everyone's expectations. By reading your review we did not succeed. Please accept my apologies on behalf of the Hotel. Please note that our staff works very diligently to maintain our hotel to the utmost of standards. They strive to provide exceptional... More 

Niagara Falls, NY
Top Contributor
114 reviews 114 reviews
51 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed as part of a romance package. Check in was quick and straightforward. There is a pay parking lot, but they will validate tickets so that your parking is free. The lobby is large and very clean. Our room featured a king bed and overlooked the Casino. The bed and pillows were extremely comfortable. The furnishings were quite modern and... More 

Was this review helpful? Yes 1
Ron D, General Manager at Sheraton At The Falls, responded to this review

Thank you for the wonderful review! We are thrilled to hear that your stay with us was a success. We are happy that you enjoyed the many amenities that our hotel has to offer. We look forward to having you stay with us again soon. Thank you, More 

Buffalo, New York
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

I have stayed at some of the nicest Hotels in America. I won't lie and say this competes with them but having this hotel right next to the casino and at a very good price for the atmosphere, the value is right up there with teh best. mY Wife and I really enjoyed our stay!

Was this review helpful? Yes
Ron D, General Manager at Sheraton At The Falls, responded to this review

Thank you for the nice review. We are pleased that your stay with us was comfortable and enjoyable. We look forward to having you stay with us again soon. Thank you. More 

Senior Contributor
37 reviews 37 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Booked a room w/king size bed with the winter casino package. Room was great. Package included $20 voucher for Friday's $30 voucher for casino and $10 for arcade. Discount card for outlet mall and a Niagara wine trail package. Cashed in our gaming voucher at casino across the street and won a handsome amount of money. Which definitely made our... More 

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London, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We stayed two nights to celebrate my daughters birthday. We were blown away by the amazing service we had from check in to checkout. Everyone was extremely friendly and genuinely concerned that they had done everything possible to make our stay enjoyable. I have to mention Courtney at the front desk and thank him so much for the extra attention... More 

Was this review helpful? Yes 1
Ron D, General Manager at Sheraton At The Falls, responded to this review

Thank you for taking the time to write a review of your recent stay. We are thrilled to hear that your daughters birthday celebration was a success. Our staff strives to provide each guest with exceptional customer service. We look forward to having you stay with us again soon. Thank you. More 

Toronto
Top Contributor
189 reviews 189 reviews
44 hotel reviews
176 helpful votes 176 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked two rooms, one for my husband and me and one for my mother, so that my mother could have a cross-border gambling holiday. The Sheraton is a minute walk from the casino, a boon in winter. Otherwise, the neighbourhood seems mainly to consist of vacant stores. When my husband and I first enter our hotel room, we immediately... More 

Was this review helpful? Yes
Ron D, General Manager at Sheraton At The Falls, responded to this review

Thank you for taking the time to write a review. It is always our goal to meet and exceed everyone's expectations. By reading your review we did not succeed. Please accept my apologies on behalf of the hotel. We apologise for any inconveniences you may have experienced while here with us. Please note that our hotel has just completed a... More 

Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is our go to hotel when we go to Niagara Falls, NY. Staff are helpful and pleasant, Rooms are large, modern and clean. Priced reasonably. TGIF and Starbucks are in hotel. Located directly across from Seneca Casino and a few minute stroll to the Falls. Not much to do in the surrounding area as most stores and restaurants have... More 

Was this review helpful? Yes
Ron D, General Manager at Sheraton At The Falls, responded to this review

Thank you for taking the time to write a review. We are pleased to hear that you enjoyed your stay with us. We look forward to having you stay with us again soon. Thank you. More 

Akron, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stay was great. The hotel is across from the casino and close to the falls. Staff was friendly. Starbucks and Fridays in the hotel made everything convienent. Would definitly stay there again and recommend.

Was this review helpful? Yes 1
Ron D, General Manager at Sheraton At The Falls, responded to this review

Thank you for taking the time to write a reveiw. We are thrilled to hear that your stay with us was a sucess. We look forward tohaving you stay with us again soon. Thank you, More 

Rochester, New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is my preferred place to stay when visiting the American side of Niagara Falls. Upon arrival, you are greeted by their "signature smell" which reminds me of San Diego and the ocean every time! They explained that they have the same scent in every Sheraton Hotel. You are also immediately welcomed by any staff member that sees you... More 

Was this review helpful? Yes
Ron D, General Manager at Sheraton At The Falls, responded to this review

Thank you very much for the wonderful review! We are so honored to be your hotel of choice! We are pleased to hear that you enjoy the many amenities that our hotel has to offer. We are also thrilled to hear that you always receive exceptional customer service from each of our staff members. We look forward to having you... More 

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Additional Information about Sheraton At The Falls

Address: 300 Third Street, Niagara Falls, NY 14303
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton At The Falls 3.5*
Number of rooms: 392
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Also Known As:
Sheraton At The Falls Hotel Niagara Falls
Crowne Plaza Niagara Falls
Niagara Falls Crowne Plaza
Hotel Style:
#1 Romantic Hotel in Niagara Falls
#2 Green Hotel in Niagara Falls
#4 Business Hotel in Niagara Falls
#6 Family Hotel in Niagara Falls

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