The hotel location was very convenient to stay. Close to all attactions. The biggest problem was bed bugs!! Can you imagine paying so much for a nice hotel and having bedbugs? Otherwise the hotel was good. more

The hotel was really beautiful and comfortable - and very important to us, within walking distance (6 blocks) to Niagara Falls. The room was really great, very comfortable bed, free wireless internet, refridgerator in room, and a great laundry facility. more

I was staying in Crown Plaza hotel on the beginning of September 2009 and loved it. The location is perfect (close to the falls and to main attractions). Everything is within walking distance. The staff is very helpful and attentive and hotel very clean. This is an older building but refurbished and very well build. We had our room right... more

We spent the Labor Day long weekend in Niagara Falls. We booked another hotel online and when we turned up late on the Saturday it was an absolute flea-pit - complete with bedbugs. We moved rooms (to one with no visible bugs!) and had no choice but to stay there as every other room in Niagara was booked that Saturday... more

We went to the Crowne Plaza over the Labor day weekend, the overall impression of the hotel we had was not very positive despite the nice location and rooms at the hotel. We walked into the hotel to checkin at 4pm and were welcomed with a relatively long line that took about 20 mins to get through with getting our... more

The room was nice enough, basically clean, with very comfortable beds and quality bedding. We were on the top floor, overlooking the roof of the pool, etc. Not good. The pool was nice, warm for the kids, and was open late in the evening. The staff was adequate, nothing to comment on one way or the other. Negatives: Parking is... more

My partner and I spent a couple of nights at the Crowne Plaza in August. We were looking for a quiet getaway so opted for the New York side of the falls as opposed to the glitz and glam of the Canadian side, and were definitely pleased with our decision to do so. All in all this is a nice... more

If you are travelling with your family and have seniors, this hotel is not an ideal place. It is almost 4 blocks away from the fall and your parents will not enjoy this walk. Regualar rooms don't have referigerators or microwave. Pool opens at 9 AM, but is not cleaned until 11 AM, what is the fun of having it... more

My family and i just got back today from Niagra Falls today and we had a great time. I used Trip Advisor and went on the reviews of others about the Crown Plaza and was not disapointed. The hotel staff was frienly and always ready to help.The rooms were very clean and the beds were comfortable. more