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Hampton Inn Niagara Falls

2.5 of 5 501 Rainbow Boulevard, Niagara Falls, NY 14303
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Certificate of Excellence 2014
Hampton Inn Niagara Falls
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Hampton Inn Niagara Falls
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629 reviews from our community

Traveler rating
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    254
    75
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    24
See reviews for
267
187
13
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

December 2014. I booked this hotel thinking that we could walk to the falls and Canada, but it was too cold, so we drove and paid for parking closer to the rainbow bridge. It is possible to walk, but it's a good hike. Hotel was fine. No restaurant, but the front desk had some recommendations. wound up going to the... More 

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Buffalo, United States
1 review
4 of 5 stars Reviewed yesterday NEW

On entrance into our room we were pretty impressed. The room was clean and had a light fresh scent. The hotel is super close to casino, and a short drive to outlet mall and the falls. The breakfast was very good with many choices. healthy and not so healthy:)We did encounter a noise problem at night. But once we reported... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Austria
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Visited Niagara fall for a photographing projects , staying here for couple pf nights. It was really great room with 2 double beds which is comfy and clean. Hotel is not short walking distance walk or 5 minutes taxi to niagara fall, which has stunning view day or night. The reception were friendly but breakfast room quite small as hotel... More 

Was this review helpful? Yes
Hampton_Inn_NF, Front Office Manager at Hampton Inn Niagara Falls, responded to this review

Thank you for your review about your recent stay at our hotel. I am glad the rooms were comfortable and clean to make your stay everything it should be. Occasionally everyone likes to come down to breakfast at the same time so it does get a little crowded. I will talk with management to see what we could do to... More 

United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Went with friends to gamble and see the falls. the staff was very friendly and accommodating, the rooms clean and quiet. I love the complimentary breakfast and wifi. biggest complaint was the size of the parking lot; small and the overflow lot is located in the back of the hotel. very pleasant stay

Review collected in partnership with Hampton

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Hampton_Inn_NF, Front Office Manager at Hampton Inn Niagara Falls, responded to this review

Thank you for your review. It is nice to hear you had a pleasant stay with us and that the staff was accommodating to your needs. I'm sorry you thought our parking lot was small; we do have the lot on the other side of our hotel with a door right near the elevators for a quick entrance. We do... More 

Michigan
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First time EVER (for any hotel) that I made reservations for 4 and was given enough towels for 4! That sounds like a small thing, but I am tired of having to "just come on down" to the desk to get more or to have them delivered and feel compelled to leave a tip (for something that should have been... More 

Was this review helpful? Yes
Hampton_Inn_NF, Front Office Manager at Hampton Inn Niagara Falls, responded to this review

Thank you for taking time to leave comments about your recent stay. I am glad we were able to give you the Hamptonality that we are know for and our guests deserve. Thank you for taking advantage of our complimentary breakfast and that all of our staff was kind to you. I am sorry about the wifi next time just... More 

Yonkers, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was ok. It's very typical, beds are comfortable. The pillows however are flat as a pancake, and no extra pillows were avsilable. If you're gonna stay here bring a pillow. The price was good and the room was clean.

Was this review helpful? Yes
Hampton_Inn_NF, Front Office Manager at Hampton Inn Niagara Falls, responded to this review

Thank you for taking the time to leave a review on your recent stay. I am sorry we did not have any extra pillows to make your sleep more comfortable. Next time you are in the area we hope to see you again so we can provide the Hamptonality that you deserve. Have a splendid day! Kathleen More 

Toronto,Ontariio
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed November 21 to take advantage of the pre-Thanksgiving sales. The hotel was clean. Great breakfast with good choices. The hostesses were always checking to make sure that everything was full. Will stay again.

Was this review helpful? Yes
Hampton_Inn_NF, Front Office Manager at Hampton Inn Niagara Falls, responded to this review

Thank you for your review. It is always nice to hear when someone has a pleasant stay. Thank you for taking advantage of our breakfast that we offer and that everything was great. We hope to see you the next time you are in the area. Have a pleasant day! Kathleen More 

manahawkin, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

found bugs. told management, they offered to change our sheets only. found bugs again the next day and told same manager...they offered nothing. my child was pretty scuzzed out by this as they were in the bed. i didn't want to be a bother, but i really thought they should have offered a room change or a discount.

Review collected in partnership with Hampton

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Hampton_Inn_NF, General Manager at Hampton Inn Niagara Falls, responded to this review

Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues... More 

Ontario
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stay here anytime we go across the border for a few days. While the staff are very friendly and the free coffee/tea, wifi & parking are great, the hotel overall is getting shabby. I always bring slippers when I travel - the floor in the bathroom had my slippers sticking to it. It didn't look dirty - but I... More 

Was this review helpful? Yes 2
Hampton_Inn_NF, Front Office Manager at Hampton Inn Niagara Falls, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and apologize you were disappointed in the cleanliness of the bathroom floor. We are glad that the other amenities we do offer were up to the Hampton standards. Thank you again for your comments. We do wish that... More 

Fergus, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

On behalf of me and my family I once again thank all the staff members for our stay at this location. A very Happy New Year to u all and your families. I hope that this survey will b posted worlwide because these guys were very professional in their duties. I cannot recall this quality of hospitality and friendliness during... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hampton_Inn_NF, Front Office Manager at Hampton Inn Niagara Falls, responded to this review

Thank you so much for your glowing review! We are so glad that our staff was able to demonstrate professionalism and show you what hospitality is all about! We look forward to seeing you again if you ever return to the area. We wish you and your family a happy and healthy new year. Thank you again! Kathleen More 

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Additional Information about Hampton Inn Niagara Falls

Address: 501 Rainbow Boulevard, Niagara Falls, NY 14303
Phone Number:
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Niagara Falls 2.5*
Number of rooms: 100
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Also Known As:
Hampton Inn Niagara Falls Hotel Niagara Falls
Niagara Falls Hampton Inn
Hotel Style:
#1 Family Hotel in Niagara Falls
#2 Business Hotel in Niagara Falls
#4 Romantic Hotel in Niagara Falls

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