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All 48 Niagara Falls hotels

The Holiday Inn Niagara Falls

3.0 of 5 Hotel   |   114 Buffalo Avenue, Niagara Falls, NY 14303
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Ranked #19 of 48 Hotels in Niagara Falls
A recent review
5 of 5 stars reviewed 1 week ago
Chuck M
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491 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Family friendly place. Very accommodating! Clean and nice place to stay. Great pool, game room and restaurant all within minutes of the falls. The view of the fireworks from our room was fantastic. Had a great stay

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Toronto
Contributor
16 reviews 16 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for one night on Labour Day weekend. We had a room on the top floor (5th) and it was just great. We did not hear any noise from other rooms - only a bit in the hallway when some parents let their kids run up and down. I actually liked the fact that there was no carpet in... More

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Cos Cob, Connecticut
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This a decent hotel situated only a five minute walk from the Falls. The room was clean and tidy and had great air-conditioning. We basically arrived in the afternoon and left in the mid morning after going on the boat. As there is such a dearth of breakfast places around the Falls we had breakfast in the hotel. It was... More

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Billerica, Massachusetts
1 review
3 of 5 stars Reviewed 2 weeks ago

Spent Labor Day weekend with a couple girl friends in Niagara. Stayed on the US side, walked to Canadian side. Overall hotel was fine. Staff were friendly, attentive, and informative. Location was great, Falls and Maid of the Mist were only a 5 min walk from hotel. The US side really needs to work on their presentation. Not really the... More

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Gayle N, Assistant General Manager at The Holiday Inn Niagara Falls, responded to this review

Dear Heather S, thank you very much for taking the time to leave your comments on our hotel. I am so happy to hear that our location was convenient for you and that our staff was friendly. I am very sorry that the shower head you had in your room was not in proper order. Our hotel is undergoing major... More

Falls Church, VA
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 2 weeks ago

And that's where it stops. The rooms were smelly, could not open window. The bathroom was musty smelling, no exhaust fan. We stayed on the second floor, double room. You could hear every word the family next door was saying, as well as the people on the hallway. The hallway carpet was dirty as well as the carpet in the... More

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Gayle N, Front Office Manager at The Holiday Inn Niagara Falls, responded to this review

Dear Budapest64, Thank you for your feedback regarding your recent visit at our hotel. I am sorry for the unacceptable service that you have received from our front desk staff. I assure you that this is not the norm that you should expect from our hotel. The feedback we receive from our valued guests, like you, enables us to target... More

Albany, New York
1 review
4 of 5 stars Reviewed 2 weeks ago

There aren't many choices on the American side of the Falls and this is one of the best. Great location - you can walk right to the falls or over the rainbow bridge to Canada. The staff was very helpful and attentive and made great recommendations. We stayed in a king suite and it offered tons of room for our... More

Review collected in partnership with this hotel

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Gayle N, Assistant General Manager at The Holiday Inn Niagara Falls, responded to this review

Dear Caryn H, thank you very much for taking the time to leave us your positive feedback on out hotel. I am so happy to hear that our staff was friendly and accommodating to you throughout your stay. We pride ourselves on creating a comfortable environment for all of our guests. We look forward to welcoming you back in the... More

Dubai
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel is very old. We can see in everything. Room was specious. Best thing is hotels location. It's walking distance from the falls. There are two indian restaurants very close to the hotel. Over all a good experience. Rooms are very noisy. We can easily hear Neighbours voices. Can't sleep while night because of the noise.

Review collected in partnership with Cleartrip

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Gayle N, Front Office Manager at The Holiday Inn Niagara Falls, responded to this review

Dear AyeshaNaveed, thank you very much for taking the time to post your comments on our hotel. We are truly sorry that you found the condition of your guest room to be uncomfortable because of the noise level. We take our guest comments very seriously and always strive to provide superior accommodations and guest service to all our guests. We... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The location close to Goat Island was terrific. From our room ,we could even see the fireworks each night. The staff were nice enough. The room's WIFI worked fine and free newspapers were available. But this is where the good news ends. Getting a good night's sleep was not possible. The beds are noisy and uncomfortable. The door to the... More

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Gayle N, Front Office Manager at The Holiday Inn Niagara Falls, responded to this review

I would like to thank you for taking the time to leave us your honest feedback on our hotel. I am pleased to hear that you liked our hotel location. We rely on you, our guest, to let us know how we are doing and how to better meet your needs. I am very sorry that you experienced any inconvenience... More

Stamford, Connecticut, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel was expensive but very near to the falls. The staff was helpful and the rooms were clean. No Free breakfast here and at peak times you'd have to wait for the elevators. The Parking is free for the hotels guests but finding a spot is a challenge.

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Gayle N, Front Office Manager at The Holiday Inn Niagara Falls, responded to this review

Dear Sumit S, thank you very much for taking your time to write a review on our hotel. I am very happy to hear that our staff was helpful to you throughout your stay at our property. I’m glad that you enjoyed our close location to Niagara Falls. We look forward to your next visit, and thank you again for... More

Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

We stayed in July 2014 along with my family and a friend of mine with his little daughter. We booked a room with two double beds and the rooms are quite spacious. The receptionist (I don't remember her name) was extremely friendly and despite being busy, she took her time to help guests who were first timers with the locations... More

Was this review helpful? Yes
Gayle N, Front Office Manager at The Holiday Inn Niagara Falls, responded to this review

Dear harigop, I would like to thank you for your considerate review on our hotel. I am so pleased to hear that our frond desk receptionist was friendly and accommodating to you and your family. I am also glad that you found our rooms to be spacious enough for your entire family. We hope to welcome you back to our... More

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Additional Information about The Holiday Inn Niagara Falls

Address: 114 Buffalo Avenue, Niagara Falls, NY 14303
Phone Number:
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Holiday Inn Niagara Falls 3*
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Also Known As:
The Holiday Inn Niagara Falls Hotel Niagara Falls
Holiday Inn Niagara Falls
Niagara Falls Holiday Inn
Four Points Niagara Falls

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