We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Holiday Inn Niagara Falls

3.0 of 5 114 Buffalo Avenue, Niagara Falls, NY 14303
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Holiday Inn Niagara Falls
Professional photos View all
Browse nearby
The Holiday Inn Niagara Falls
Write a Review

525 reviews from our community

Traveler rating
    80
    173
    142
    66
    64
See reviews for
230
151
16
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (525)
  • Mar-May only
    (97)
  • Jun-Aug only
    (203)
  • Sep-Nov only
    (163)
  • Dec-Feb only
    (62)
All months
Windsor, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We have good experience being stayed in this hotel during our last three families gathering. We all enjoyed our stay and just missed the morning breakfast otherwise everything was perfect. Front desk operators were very friendly and helpful. They were well familiar with whole area and gave us proper guidelines too. Our other two families were New jersey.

Was this review helpful? Yes 1
Sophie H, Guest Relations Manager at The Holiday Inn Niagara Falls, responded to this review

Dear Mac, Thank you and your whole family for your recent stay with us, and for leaving your feedback. We are glad to hear that you found our location convenient for your visit! We hope to have all of you back again soon. Best, Sophie H Holiday Inn Niagara Falls More 

Corinth, Maine
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you're looking for somewhere to stay in the midst of it all this is your place. The rooms were comfortable and clean, and the food was pretty good. Breakfast was included, and we ate dinner during our stay, both yummy.

Was this review helpful? Yes
Sophie H, Guest Relations Manager at The Holiday Inn Niagara Falls, responded to this review

Dear Jessica, Thank you for your recent stay with us, and for leaving your feedback. We are glad to hear that you found our location convenient for your trip to the Falls! We hope to have you back again soon. Best, Sophie H Holiday Inn Niagara Falls More 

Petaling Jaya, Malaysia
1 review
4 of 5 stars Reviewed 4 weeks ago

My family arrived at holiday inn Niagara falls at 2 am new years day. We were tired after driving from NYC. Tony(can't remember his last name) was on duty at the front desk. He made us feel welcomed, facilitated a speedy check-in, and without our asking extended our check-out time to 2pm. That's what I call hospitality. Breakfast was good... More 

Was this review helpful? Yes
Sophie H, Guest Relations Manager at The Holiday Inn Niagara Falls, responded to this review

Dear L_F_Tang, Thank you for your recent stay with us, and for leaving your feedback. We are glad to hear that our staff did their best to accommodate your travel plans and make your stay comfortable. We hope to have you back again soon, should your travels return you to Niagara Falls! Best, Sophie H Holiday Inn Niagara Falls More 

Phnom Penh, Cambodia
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 22, 2015

Rooms were clean and room service was above par. The location couldn't be beat, walking distance to Goat Island and the falls. Decent breakfast. We got a room away from the elevators to cut down on the noise.

Was this review helpful? Yes
Sophie H, Guest Relations Manager at The Holiday Inn Niagara Falls, responded to this review

Dear MelissaPP2, Thank you for your recent stay with us, and for leaving your feedback. We are glad to hear that you found our location convenient for your trip to the Falls and Goat Island! We hope to have you back again soon. Best, Sophie H Holiday Inn Niagara Falls More 

Buenos Aires, Argentina
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 6, 2015

We stayed here in our visit to Niagara, just wanted to see the falls. From the hotel you can hear the water murmur from the falls, that's how close it is. We went to the falls at night and then back next day for the whole trail around them. Very nice location.

Was this review helpful? Yes
Sophie H, Guest Relations Manager at The Holiday Inn Niagara Falls, responded to this review

Dear SolsitoU, Thank you for your recent stay with us, and for leaving your feedback. We are glad to hear that you found our location convenient for your trip to the Falls! We hope to have you back again soon. Best, Sophie H Holiday Inn Niagara Falls More 

Bullsbrook
Top Contributor
52 reviews 52 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 4, 2015

Hotel was comfortable although looking a bit tired. Even though it was off season we couldn't check in early, but staff were friendly and stored our luggage. I was surprised that each evening front desk called our room to see if we needed anything, most unusual! We had a river room with a decent view, 2 queen beds and enough... More 

Was this review helpful? Yes
Sophie H, Guest Relations Manager at The Holiday Inn Niagara Falls, responded to this review

Dear LaaLaa2705, Thank you for your recent stay with us, and for leaving your feedback. We are glad to hear that our staff did their best to accommodate your travel plans and make your stay comfortable. We hope to have you back again soon to show you the renovations we are currently undergoing, should your travels return you to Niagara... More 

Mississauga, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 16, 2014

We were part of a hockey team in Buffalo for a tournament. I have never seen such poor customer service. We were assigned a handicap accessible room and did not request for one. On asking to change we were told, nothing available. They did offer us a complimentary breakfast for one night, however would not extend it for two nights,... More 

Was this review helpful? Yes
Sophie H, Guest Relations Manager at The Holiday Inn Niagara Falls, responded to this review

Dear Castelin0, First, thank you for your stay with us, and for taking the time to leave us your feedback. We are sincerely sorry for the discomfort you experienced during your stay. As you may have noticed, our hotel is currently undergoing several massive renovations. While we understand that this doesn't make up for falling below your expectations on room... More 

Kitchener, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 14, 2014

I stayed at the Holiday Inn on the Thanksgiving/Black Friday weekend. The hotel is a few blocks from the Rainbow bridge and across the street from the Casino. Plenty of restaurants within walking distance. Rooms were clean, however the floors seem like they've seen a lot of mileage and worn. Overall a good experience. Didn't try the restaurant, pool, or... More 

Was this review helpful? Yes
Sophie H, Guest Relations Manager at The Holiday Inn Niagara Falls, responded to this review

Dear Crashtastic, Thank you for your recent stay with us at the Holiday Inn Niagara Falls, and for taking the time to give us you feedback. We are happy to hear that your stay was enjoyable, but are concerned with your comment regarding your points. If you could contact us directly at info@hiniagarafalls.com, we can try and resolve the issue!... More 

1 review
5 of 5 stars Reviewed December 1, 2014

We are from India and had stayed in this hotel for a night and would mention some very good things about it: 1. They allowed us to check in early at 10 a.m. 2. The front desk was very helpful - we had a Niagara tour during the day and slept after that only to wake up at 11 p.m.... More 

Was this review helpful? Yes
Sophie H, Guest Relations Manager at The Holiday Inn Niagara Falls, responded to this review

Dear Sunita, Thank you for your recent stay with us, and for leaving your feedback. We are glad to hear that our staff did their best to accommodate your travel plans and make your stay comfortable. We hope to have you back again soon, should your travels return you to Niagara Falls! Best, Sophie H Holiday Inn Niagara Falls More 

Toronto
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 30, 2014

Our hockey team from Canada stayed for 3 nights. This hotel was very accommodating unlike most hotels where they grouped our team on the same floor not to disturb other floors. Typically our team is separated all over the hotel making it difficult to stay together and manage all the kids---very smart to keep us together!! Most hotels are very... More 

Was this review helpful? Yes 1
Sophie H, Guest Relations Manager at The Holiday Inn Niagara Falls, responded to this review

Dear Catanzarit, Thank you for your recent stay with us, we are always happy to host our hockey guests! We are so glad to hear that our staff made your stay as comfortable and enjoyable as possible. We hope to see you again soon, should your travels return you to the area. Best, Sophie H Holiday Inn Niagara Falls More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Holiday Inn Niagara Falls? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Holiday Inn Niagara Falls

Address: 114 Buffalo Avenue, Niagara Falls, NY 14303
Phone Number:
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Holiday Inn Niagara Falls 3*
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Priceline, EasyToBook, Hotels.com, Agoda, BookIt.com, TripOnline SA, Odigeo and Tingo so you can book your The Holiday Inn Niagara Falls reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Holiday Inn Niagara Falls Hotel Niagara Falls
Holiday Inn Niagara Falls
Niagara Falls Holiday Inn
Four Points Niagara Falls

140 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (119)
Viewed
Hotel & grounds (29)
Viewed
Dining (4)
Viewed
View from room (10)
Viewed
Room/suite (27)
Viewed
Bathroom (19)
Viewed
Pool/beach area (3)
Viewed
Family/play areas (1)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Room/suite (6)
Viewed
Pool/beach area (3)
Viewed
Dining (4)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay