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All 47 Niagara Falls hotels

The Holiday Inn Niagara Falls

3.0 of 5
114 Buffalo Avenue, Niagara Falls, NY 14303
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The Holiday Inn Niagara Falls
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Ranked #15 of 47 hotels in Niagara Falls
Most recent review
4 of 5 stars Reviewed June 11, 2013
NayaSantaFe Santa Fe
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369 reviews from our community

Traveler rating
    53
    127
    102
    43
    44
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Families
145
 
Couples
107
 
Solo
13
 
Business
20
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Santa Fe
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 11, 2013 via mobile

We stayed here for 2 days and loved the location because it is within walkunf distance to the falls, canada border, restaurants and shops (10 min walk maybe.) We didn't even have to use our car during those 2 days because everything was so close. We ate breakfast at the hotel restaurant. It is $11 for the buffet and kids... More

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North Wales
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed June 10, 2013

This hotel was the residential part of a lifetime's ambition to see the Falls, so it is slightly disingenuous of me to overly criticise it...however...Apart from Ian on the front desk who was extremely helpful and courteous I can find little to compliment this Holiday Inn. It looks uncared for; the lobby is dull and shabby; the rooms are large,... More

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Gayle N, Front Office Manager at The Holiday Inn Niagara Falls, responded to this review
June 17, 2013

I want to thank you for choosing our hotel for your accommodations. I am happy to hear that Ian was helpful to you and that you enjoyed our guest rooms. I apologize that you experienced any inconvenience while you were at our property. We strive to provide the best accommodations possible for our guests. We appreciate your feedback and taking... More

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Bowmanville, Canada
1 review
1 of 5 stars Reviewed June 9, 2013

Rooms small and very plain Front desk friendly Room doors noisy like a jail cell House keeping started 0830 hrs with the radio in adjoining room cranked up Given no answer and a bad look when asked to turn down the volume On business government rate $77 but charged $144 for second night and only advised @ check out of... More

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Gayle N, Front Office Manager at The Holiday Inn Niagara Falls, responded to this review
June 14, 2013

I want to thank you for choosing our hotel for your accommodations. We appreciate honest feedback and you taking the time to leave comments on our hotel. I apologize that you experienced any inconvenience while you were at our property. Our guest’s comfort is our number one priority. Our government rates do fluctuate depending upon a weekday or weekend stay.... More

Toronto, Canada
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed June 5, 2013

On business, and thought to make it a combo getaway/business weekend. Check in, was uneventful Elevators, wow....2 of them, and they were slow... Lobby smelled a bit musty, but not overbearing. Room: The recently laid hardwood floor of the laminate type, was curling at the edges..through out the suite Looking up, there was a rather large "patch" of drywall where... More

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See 5 more reviews by BarbadianRum for Niagara Falls
Gayle N, Front Office Manager at The Holiday Inn Niagara Falls, responded to this review
June 12, 2013

I would like to thank you for taking the time to leave us honest feedback on our hotel. I apologize for any inconvenience you experienced while staying at our hotel. We continually work on maintaining the building and guest rooms to provide comfortable accommodations for our guests. We hope that if you do come back to Niagara Falls, you will... More

Manila, Philippines
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 30, 2013

We stayed here with the family for 3 days. Location was great as it was within walking distance from the falls. Front desk was ok not rude as others have reviewed. The staff at the restaurant were very nice and friendly. Good meal options as well as they have a "kids eat free" promo. The rooms were nice and clean.... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 29, 2013

Location of the hotel is great. Walkable distance from Niagara Falls. Check in was fast. No hassles in finding car parking. Corridors need a new coat of paint. Room is of adequate size. Linen in ok condition. Towels need replacement. Shower curtain rod if flimsy and appeared as though it may snap and fall. Shower system is peculiar and did... More

Was this review helpful? Yes 1
Gayle N, Front Office Manager at The Holiday Inn Niagara Falls, responded to this review
June 6, 2013

I want to thank you for being a guest at our property and taking the time to leave honest feedback on our hotel. I’m glad to hear that our location met you traveling needs. I apologize that you experienced any inconvenience while you were here. We continually work to maintain the building. We are a very seasonal location; our busy... More

Bangalore, Karnataka, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 29, 2013

Stayed at this hotel with wife, son and his wife, for two days in May 2013. (20-23). Great location, just across the bridge going to goat island, where most of the best viewing of the falls is located on the American side is located. In fact it is walking distance. One draw back there is no view of the falls... More

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new haven connecticut
Top Contributor
69 reviews 69 reviews
7 hotel reviews
Reviews in 31 cities Reviews in 31 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 28, 2013

I have gotten used to the Holiday Inn express where they seem to run a totally differant type of hotel clearly more customer friendly and better accomadations. Bad for me was that the Holiday Inn express although further from the Falls was booked solid and i was lucky to get this on such short notice. The hotel staff on arrival... More

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See 3 more reviews by fredturtle for Niagara Falls
Pittsburgh, Pennsylvania
Top Contributor
70 reviews 70 reviews
9 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 20, 2013

This is the Holiday Inn on Buffalo Ave in Niagara Falls NY, not to be confused with other Holiday Inns in the surrounding location. Some reviews are not so good for this hotel, and I wonder if it's because the reviewer selected the incorrect Holiday Inn in the same area from the drop down list. Anyway, this hotel was such... More

Was this review helpful? Yes 1
See 8 more reviews by MissLoisLayne for Niagara Falls
Singapore
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed May 20, 2013

First hotel which I encountered rude front office staff. Despite me being a foreigner visiting the US and polite as we are in speaking good English, the staff seem not wanting to look into our eyes when we are communicating. I was tempted to ask if this is the kind of treatment I should be getting? Is this being racist?... More

Was this review helpful? Yes 1
 
 
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Hotel Summarization (Beta)

What travelers say

  • Great location(11)
  • Friendly and helpful(9)
  • Very clean(6)
  • Ice machine(4)
  • Game room(3)
  • Laminate flooring(3)

Additional Information about The Holiday Inn Niagara Falls

Address: 114 Buffalo Avenue, Niagara Falls, NY 14303
Phone Number:
Region: United States > New York > Niagara Falls
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 47 hotels in Niagara Falls
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Our Niagara Falls hotel offers the perfect location on the New York and Canada border Welcome to the Holiday Inn Niagara Falls hotel. Located at the Ontario, Canada and New York border, our hotel at Niagara Falls is close to not only the falls but many other area attractions as well. Leisure travelers can enjoy our location because of its close proximity to the Niagara Falls. Our hotel puts you right at one of the most beautiful wonders of the world. Other attractions within five miles of our property include downtown Niagara Falls, the Maid of the Mist Boat Tour, Goat Island, Cave of the Winds, the Niagara Scenic Trolley and the Aquarium of Niagara. In addition to its close proximity to area attractions, our hotel near Niagara Falls is also close to many corporations, including the New York Power Authority, Americom, Noco Energy and Olin. In addition, the Niagara Falls International Airport (NIA) and the Buffalo International Airport (BUF) are less than 15 miles from our hotel. If you're looking for a family hotel in Niagara Falls, you've come to the right place. Our accommodations have your comfort in mind with amenities that include a heated, indoor pool and a fitness center. Other amenities include an on-site restaurant, a 24-hour business center and complimentary high-speed Internet access. When looking for the best Niagara Falls hotel, end your search at the Holiday Inn Niagara Falls. ... more   less 
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Also Known As:
The Holiday Inn Niagara Falls Hotel
The Holiday Inn Niagara Falls Hotel Niagara Falls
Holiday Inn Niagara Falls
Niagara Falls Holiday Inn
Four Points Niagara Falls

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The Holiday Inn Niagara Falls
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