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All 48 Niagara Falls hotels

The Holiday Inn Niagara Falls

3.0 of 5 Hotel   |   114 Buffalo Avenue, Niagara Falls, NY 14303
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54%
Ranked #18 of 48 hotels in Niagara Falls
A recent review
3 of 5 stars reviewed 3 days ago
Simone G
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470 people have reviewed this hotel

Traveler rating
    70
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    129
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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Scotland
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We were booked into here for 3 days for our wedding anniversary so requested a quiet room we were placed in a room with the extractor fans/air conditiong from the kitchen outside the window we were then moved to another room next to the vending area, ice machines and elevator. On the third attempt we were upgraded to a suite... More

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Senior Reviewer
9 reviews 9 reviews
3 of 5 stars Reviewed 3 days ago NEW

The staff at the hotel are all very nice and helpful. The room was nice we enjoyed that they put us on the top floor river view and we saw the fireworks from our room. Room was ok mini fridge froze everything we put in it and we had to toss some stuff. The elevators were in bad shape and... More

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Boston, Massachusetts
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

We booked two rooms at this hotel for two nights. The best feature of this hotel is its proximity to the falls as well as to niagara falls, canada via the rainbow bridge. Rooms are spacious and clean but we had a problem with the bed as it was clunky. Staff were very nice and helpful. We had free breakfast... More

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Melbourne, Australia
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel is minutes from the American falls and all of the attractions nearby. The prices are reasonable. The rooms are well maintain. The only disappointment was that the American side is very seasonal. I would definatly stay at this hotel again when visiting NF,NY.

Was this review helpful? Yes 1
New York City, New York
Contributor
16 reviews 16 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 1 week ago

My family and I stayed at this hotel during our trip to Niagara Falls. We checked into a double room and it seemed fine but closer look revealed spider webs and dust on the floor. It has clearly not been cleaned properly. We planned to spend most of the day outside anyway so it didn't bother us, however, after my... More

Was this review helpful? Yes 3
Newport News, Virginia
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived at the hotel early evening. Taylor at the front desk was very nice and got us checked in very efficiently. He was able to recommend several options for dinner as well as recommendations on things to do while in the area. The room we had was very clean. The beds were comfortable and there were plenty of pillows.... More

Was this review helpful? Yes 6
DeLand, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Close to the falls and used the group travel located in the lobby. The only way to see it all. The tour bus takes you where the tourist can not find. Awesome trip. IHG always the best place to stop for the night Staff and meals were great.

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Antioch, Illinois, United States
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The front desk staff at this hotel were really friendly and helpful! The hotel had a nice pool and restaurant with generous portion sizes and good deals on kids meals. The rooms need a little updating, but were clean and just fine if you're not too picky. It appeared that they were planning some remodeling in the near future. The... More

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Philadelphia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

We have a family of eight so we needed two rooms, the rooms were pretty modern and clean nice decor. The rest of the hotel is in dire need of maintenance and repair. The staff was absolutely wonderful, very helpful with everything we needed( two kids forgot their tooth brushes of course.)the concierge was great they delivered them to the... More

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Gayle N, Front Office Manager at The Holiday Inn Niagara Falls, responded to this review

Thank you very much for your feedback on our hotel. I am so happy to hear that our staff was friendly to you throughout your stay at our hotel. We pride ourselves on delivering superior customer service and creating a wonderful atmosphere for our guests. We appreciate you taking the time to leave us your positive comments and sharing the... More

Bangalore, India
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our stay of a couple of nights was average at best. Check-in was quick but then our room on the 4th floor was in pretty bad shape. There were cob-webs in the room itself and the bathroom. The minibar was empty and un-stocked. Bedding was comfortable and neat though. Even the hotel property was in bad shape. The run-down lift... More

Was this review helpful? Yes
Gayle N, Front Office Manager at The Holiday Inn Niagara Falls, responded to this review

Thank you very much for your feedback on our hotel. I am so happy to hear that our location was convenient for you to access Niagara Falls and nearby restaurants. I apologize that the condition of the room you received was not up to your expectations. We pride ourselves on delivering superior customer service and creating a wonderful atmosphere for... More

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Additional Information about The Holiday Inn Niagara Falls

Address: 114 Buffalo Avenue, Niagara Falls, NY 14303
Phone Number:
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Holiday Inn Niagara Falls 3*
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Also Known As:
The Holiday Inn Niagara Falls Hotel Niagara Falls
Holiday Inn Niagara Falls
Niagara Falls Holiday Inn
Four Points Niagara Falls

133 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Our Niagara Falls hotel offers the perfect location on the New York and Canada border Welcome to the Holiday Inn Niagara Falls hotel. Located at the Ontario, Canada and New York border, our hotel at Niagara Falls is close to not only the falls but many other area attractions as well. Leisure travelers can enjoy our location because of its close proximity to the Niagara Falls. Our hotel puts you right at one of the most beautiful wonders of the world. Other attractions within five miles of our property include downtown Niagara Falls, the Maid of the Mist Boat Tour, Goat Island, Cave of the Winds, the Niagara Scenic Trolley and the Aquarium of Niagara. In addition to its close proximity to area attractions, our hotel near Niagara Falls is also close to many corporations, including the New York Power Authority, Americom, Noco Energy and Olin. In addition, the Niagara Falls International Airport (NIA) and the Buffalo International Airport (BUF) are less than 15 miles from our hotel. If you're looking for a family hotel in Niagara Falls, you've come to the right place. Our accommodations have your comfort in mind with amenities that include a heated, indoor pool and a fitness center. Other amenities include an on-site restaurant, a 24-hour business center and complimentary high-speed Internet access. When looking for the best Niagara Falls hotel, end your search at the Holiday Inn Niagara Falls. ... more   less 
Number of rooms
189

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