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All 48 Niagara Falls hotels

The Holiday Inn Niagara Falls

3.0 of 5 Hotel   |   114 Buffalo Avenue, Niagara Falls, NY 14303
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Ranked #21 of 48 hotels in Niagara Falls
A recent review
4 of 5 stars reviewed 2 days ago
Caryn H Albany, New York
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486 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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English first
Falls Church, VA
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed yesterday NEW

And that's where it stops. The rooms were smelly, could not open window. The bathroom was musty smelling, no exhaust fan. We stayed on the second floor, double room. You could hear every word the family next door was saying, as well as the people on the hallway. The hallway carpet was dirty as well as the carpet in the... More

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Albany, New York
1 review
4 of 5 stars Reviewed 2 days ago NEW

There aren't many choices on the American side of the Falls and this is one of the best. Great location - you can walk right to the falls or over the rainbow bridge to Canada. The staff was very helpful and attentive and made great recommendations. We stayed in a king suite and it offered tons of room for our... More

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Dubai
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

The hotel is very old. We can see in everything. Room was specious. Best thing is hotels location. It's walking distance from the falls. There are two indian restaurants very close to the hotel. Over all a good experience. Rooms are very noisy. We can easily hear Neighbours voices. Can't sleep while night because of the noise.

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Toronto, Canada
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The location close to Goat Island was terrific. From our room ,we could even see the fireworks each night. The staff were nice enough. The room's WIFI worked fine and free newspapers were available. But this is where the good news ends. Getting a good night's sleep was not possible. The beds are noisy and uncomfortable. The door to the... More

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Stamford, Connecticut, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The hotel was expensive but very near to the falls. The staff was helpful and the rooms were clean. No Free breakfast here and at peak times you'd have to wait for the elevators. The Parking is free for the hotels guests but finding a spot is a challenge.

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Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

We stayed in July 2014 along with my family and a friend of mine with his little daughter. We booked a room with two double beds and the rooms are quite spacious. The receptionist (I don't remember her name) was extremely friendly and despite being busy, she took her time to help guests who were first timers with the locations... More

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Gayle N, Front Office Manager at The Holiday Inn Niagara Falls, responded to this review

Dear harigop, I would like to thank you for your considerate review on our hotel. I am so pleased to hear that our frond desk receptionist was friendly and accommodating to you and your family. I am also glad that you found our rooms to be spacious enough for your entire family. We hope to welcome you back to our... More

Weeley Heath, Essex, England
Senior Contributor
46 reviews 46 reviews
37 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Great location and great staff - but I cannot think of much else to recommend it. The hotel has definately seen better days - it's tired and tatty. The bathroom had an interesting lining around the top of the walls - it did look seriously like mildew - but ever the optimist I prefer to think it was a badly... More

Was this review helpful? Yes 1
Gayle N, Front Office Manager at The Holiday Inn Niagara Falls, responded to this review

Dear Essexfamilyontour, I would like to thank you for taking the time to leave us your honest feedback on our property. I would like to apologize for the inconveniences you experienced while staying at our hotel. I assure you that your comments are taken very seriously and the issues you have mentioned will be addressed so that we may better... More

Abbeville, Louisiana
Contributor
11 reviews 11 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

No free breakfast here! Rooms are nice but not the coffee pot. Brews one cup at a time. It is in a cabinet and difficult to see. Hotel is near to everything. Walking distance! Hotel needs updating and to rid itself of spider webs in the lobby. All prices are high here!

Was this review helpful? Yes 1
Gayle N, Front Office Manager at The Holiday Inn Niagara Falls, responded to this review

Dear tauntetootie, thank you for your considerate review. We are delighted to read that you liked our location and appreciated that it was within walking distance to Niagara Falls. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us... More

Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

1 Star because -15 isn't available. The worst experience we ever had in a hotel, but our family had just one night available to spend at Niagara Falls, so we didn't have time to contest every issue with the hotel's management. Check in at the hall of plastic plants went smoothly, but did not prepare us for the shack we... More

Was this review helpful? Yes 4
Gayle N, Front Office Manager at The Holiday Inn Niagara Falls, responded to this review

Dear hwmpg, I would like to thank you for staying with us and leaving your honest feedback on our hotel. I would like to apologize for all of the inconvenience you experienced while staying at our property. Our hotel is very proud of its level of service, cleanliness, and quality of its product and for this reason your comments are... More

New York City, New York
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is an old hotel that needs urgent remodeling! However is well located very close to the Niagara Falls, good restaurants and the casino. (Avoid gambling in this casino! Slot machines are fixed to pay very small prices. If lucky!) One day we decided to sleep more and we left our room like at 1 pm. Housekeeping just decided of... More

Was this review helpful? Yes
Gayle N, Front Office Manager at The Holiday Inn Niagara Falls, responded to this review

Dear Gerardo C, I would like to thank you for taking the time to post your comments on our hotel. We are truly sorry that you found the condition of our hotel was not up to your expectations. We take our guest comments very seriously and always strive to provide superior accommodations and guest service to all of our guests.... More

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Additional Information about The Holiday Inn Niagara Falls

Address: 114 Buffalo Avenue, Niagara Falls, NY 14303
Phone Number:
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Holiday Inn Niagara Falls 3*
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Also Known As:
The Holiday Inn Niagara Falls Hotel Niagara Falls
Holiday Inn Niagara Falls
Niagara Falls Holiday Inn
Four Points Niagara Falls

131 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Our Niagara Falls hotel offers the perfect location on the New York and Canada border Welcome to the Holiday Inn Niagara Falls hotel. Located at the Ontario, Canada and New York border, our hotel at Niagara Falls is close to not only the falls but many other area attractions as well. Leisure travelers can enjoy our location because of its close proximity to the Niagara Falls. Our hotel puts you right at one of the most beautiful wonders of the world. Other attractions within five miles of our property include downtown Niagara Falls, the Maid of the Mist Boat Tour, Goat Island, Cave of the Winds, the Niagara Scenic Trolley and the Aquarium of Niagara. In addition to its close proximity to area attractions, our hotel near Niagara Falls is also close to many corporations, including the New York Power Authority, Americom, Noco Energy and Olin. In addition, the Niagara Falls International Airport (NIA) and the Buffalo International Airport (BUF) are less than 15 miles from our hotel. If you're looking for a family hotel in Niagara Falls, you've come to the right place. Our accommodations have your comfort in mind with amenities that include a heated, indoor pool and a fitness center. Other amenities include an on-site restaurant, a 24-hour business center and complimentary high-speed Internet access. When looking for the best Niagara Falls hotel, end your search at the Holiday Inn Niagara Falls. ... more   less 
Number of rooms
189

Questions & Answers

Questions? Get answers from The Holiday Inn Niagara Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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