We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Holiday Inn Niagara Falls

Hotel website
Hotel deals
114 Buffalo Avenue, Niagara Falls, NY 14303
Special Offer
Save 10-30%
2 people have started booking this hotel
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Holiday Inn Niagara Falls
View Map
Add Photo Write a Review

613 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
bangalore
Level Contributor
88 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Of all the hotels that we stayed in the US, this was the least liked, The hotel is old and has definitely seen a lot of guests. They were renovating, when we visited, so hopefully they have made some improvement. Since this is a tourist destination, the hotel has a fair share of them. The breakfast is ok. The staff... More 

Helpful?
Thank apukash
Nancy F, Guest Satisfaction Manager at The Holiday Inn Niagara Falls, responded to this review

Dear Apukash, Thank you very much for taking the time to write about your comments. We are very pleased to hear that you found our staff to be courteous that is always good to hear. We are sadden to hear that you felt our hotel was old. We would like to inform you that just a few months ago we... More 

Level Contributor
13 reviews
4 of 5 stars Reviewed December 30, 2015 via mobile

Very clean rooms, new age furniture. Nice comfortable bedding. Helpful & knowledgeable staff team, just 10 minutes walking distance to the falls and casinos. And next door is a Tony Roma's. We are here for NYE week and it's peaceful in the evening out here.

Helpful?
Thank Kelvin M
Nancy F, Guest Satisfaction Manager at The Holiday Inn Niagara Falls, responded to this review

Dear Kevin M, Thank you for your positive comments and for staying with us at the Holiday Inn. It is wonderful to hear that your guest room was to your expectations and that you found our staff to be knowledgeable thank you for your kind feedback. It pleases us to read that you found our hotel to be at a... More 

Doha, Qatar
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 24, 2015

We stayed in this hotel for a night during our visit to the Niagara falls in july.We reached really late at night and the manager on duty(unfortunately dont remember his name) made sure we were checked in right away.He even offered us late check out as we had checked in so late.The service was fantastic.it was a short but very... More 

Helpful?
Thank R K
Nancy F, Guest Satisfaction Manager at The Holiday Inn Niagara Falls, responded to this review

Dear RK, Thank you for your kind review! We truly appreciate your kind words about our staff member. It's definitely a boost for us everytime we hear positive reviews such as this. We will be sure to let Tony that he made an impact during your check-in. We hope to welcome you back to the hotel soon! Sincerely, Nancy F.... More 

Bengaluru (Bangalore), India
2 reviews
3 of 5 stars Reviewed December 14, 2015

I stayed in this hotel from 05Sep2015 to 07Sep2015 along with another couple during my trip to Niagara Falls. The location is excellent as main falls are at 5 min walking distance from the hotel. The room was average for the price. The bathroom was tiny and the door was almost touching the commode. On our first night, we needed... More 

Helpful?
Thank Ashwin_Arora
Nancy F, General Satisfaction Manager at The Holiday Inn Niagara Falls, responded to this review

Dear Ashwin-Arora, Thank you so much for taking the time to write your reviews and for letting us know how you feel about our property after your recent stay.While we glad to hear that you were pleasantly happy with our location.It saddens us to hear that you found the guest room bathroom to be too tiny and the hotel to... More 

Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed December 1, 2015 via mobile

Spent Thanksgiving weekend at this hotel as my son was playing in a nearby hockey tournament. Some issues getting a meal at the adjoining restaurant, likely because they were understaffed, but otherwise very pleasant stay. Staff was especially understanding and laid back about parents gathering after putting the kids to bed. Nice open spaces made for a nice quiet stay.... More 

Helpful?
Thank ReneeRejean
Nancy F, Guest Satisfaction Manager at The Holiday Inn Niagara Falls, responded to this review

Dear Renee Regine, i would like to thank you for your kind feedback and for choosing to stay at the Holiday Inn. I very glad to hear that you had a good experience with us. It makes us happy to know our staff provided exceptional customer service. however is sad to hear you had difficulties trying to get a meal... More 

Plovdiv, Bulgaria
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 26, 2015

On its regular price, it is simply not an option - we were very disappointed. We found a lot of dust on the air conditioner in one of the rooms, the bathroom was uncomfortable and would appreciate a renovation.

Helpful?
Thank magneticspace
Nancy F, Guest Satisfaction Manager at The Holiday Inn Niagara Falls, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review about our hotel and for choosing to stay at the Holiday Inn. We are very sorry that you found the condition of your room to be uncomfortable and and not to your expectations. We take our guest comments very seriously and always strive to provide superior accommodations... More 

Grand Forks, North Dakota
Level Contributor
97 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 12, 2015

First of all, A HUGE SHOUT-OUT to Tony at the front desk. His customer service skills are SPECTACULAR and he is truly an asset to this hotel! Give him a raise! My stay at this IHG/Holiday Inn property was truly awesome! From check in to check out, I felt welcomed and appreciated by the entire staff here at the Holiday... More 

Helpful?
Thank frequentflyer715
Nancy F, Guest Satisfaction Manager at The Holiday Inn Niagara Falls, responded to this review

Dear Valued Guest, Let us take the time to thank you for choosing to stay with us at the Holiday Inn Hotel. It means so much to us that you enjoyed your visit to our property and that we exceeded your expectations. We are delighted to read that you felt the amenities and comforts we offer are excellent. We would... More 

Farmington, MI
Level Contributor
68 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed November 9, 2015

Got there late, Tony Roma had already closed. Was at that hotel because everywhere else was booked. Can you believe that Gordon Lightfoot, at the Casino fills the town to the brim? It was the 40th anniversary of the sinking of the Edmund Fitzgerald, so I guess it makes sense. Just seems like they are trying to avoid spending money.... More 

Helpful?
Thank Drpad
Nancy F, Guest Satisfaction Manager at The Holiday Inn Niagara Falls, responded to this review

Dear Drpad, I would like to thank you for taking the time to write a review about our hotel and choosing to stay with us. I am very glad to hear that you found your guest room to be clean, Our hotel is very proud of its level of service and cleanliness, However, I would like to apologize that the... More 

New York
1 review
4 of 5 stars Reviewed November 4, 2015

My room was satisfactory. I enjoy everything close bye. I was so appreciative to receive kindness from staff. A staff person I believe her name is nanci she was so patient with me trying to book my flight. I would like to apologize for taking up so much of her time. I also was impress when she spoke my native... More 

Helpful?
Thank Hamzeh S
Nancy F, Guest Service Manager at The Holiday Inn Niagara Falls, responded to this review

Dear Hamzeh S, Thank you so much for choosing to satay with us and for writing such a complimentary comment about me, I appreciate the positive feedback, I was pleased to be able to assist you with your flight plans. I am also very glad to hear that you had a good experience. We hope that you will come visit... More 

Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed October 28, 2015 via mobile

Chose this hotel because of its close location to the Falls and the price combined with a Gray Line tour. We booked through a Falls Information desk at a service area. We were told the price included breakfast which was not true. There is no food available at the hotel. The staff are very friendly and the hotel lobby looks... More 

Helpful?
Thank Ron W
Nancy F, Guest Satisfaction Manager at The Holiday Inn Niagara Falls, responded to this review

Dear Ron W, Thank you for your review and for taking the time to express both your good and not so good impressions from our property. We do appreciate that you found our location to be convenient for you. Thank you for the complimentary comment regarding our staff. We would like to apologize for the misunderstanding regarding breakfast included in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

164 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (136)
Viewed
Hotel & grounds (32)
Viewed
Room/suite (29)
Viewed
Pool/beach area (5)
Viewed
Bathroom (20)
Viewed
View from room (11)
Viewed
Dining (4)
Viewed
Family/play areas (1)
Viewed
Other (34)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Pool/beach area (2)
Viewed
Room/suite (8)
Viewed
Dining (4)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (1)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Niagara Falls hotels
0.2 mi away
Sheraton At The Falls
Sheraton At The Falls
#3 of 53 in Niagara Falls
4.5 of 5 stars 1,050 reviews
0.3 mi away
Comfort Inn The Pointe
Comfort Inn The Pointe
#6 of 53 in Niagara Falls
4.0 of 5 stars 713 reviews
0.3 mi away
Hampton Inn Niagara Falls
Hampton Inn Niagara Falls
#5 of 53 in Niagara Falls
4.0 of 5 stars 791 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Seneca Niagara Resort & Casino
Seneca Niagara Resort & Casino
#9 of 53 in Niagara Falls
4.0 of 5 stars 1,029 reviews
0.1 mi away
The Red Coach Inn Historic Bed and Breakfast Hotel
3.6 mi away
Hampton Inn Niagara Falls / Blvd
Hampton Inn Niagara Falls / Blvd
#4 of 53 in Niagara Falls
4.5 of 5 stars 296 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay