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Comfort Inn The Pointe

2.0 of 5 1 Prospect Pointe, Niagara Falls, NY 14303
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Comfort Inn The Pointe
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Comfort Inn The Pointe
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524 reviews from our community

Traveler rating
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    239
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    9
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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MONTOURSVILLE
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We will definately be choosing this hotel whenever we return to Niagara Falls. We stayed here on New Years Eve and the price was fantastic. The room over looked the Canadian side, and we saw the fire works from our window. We arrived in the dark, from a lake effect storm, and had trouble finding the entrance-since most of the... More 

Was this review helpful? Yes 2
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for spending New Year Years Eve with us ! We hope you enjoyed the celebration downtown. We look forward to your next visit More 

Exeter, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights as part of our honeymoon, and were very surprised at just how close to the falls we were. Good modern room, only small niggle is we were given a twin and being it was our honeymoon we asked if it was possible to upgrade to a better suite and were politely shot down in... More 

Was this review helpful? Yes 2
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Congratulations and thank you for sharing such special occasion with us! Thank you for all the compliments and recommendation. It is most appreciated. We hope that you will come back for your anniversary More 

Derby
Top Contributor
71 reviews 71 reviews
31 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Comfortable, no nonsense, fantastic location, nothing else but if you like breakfast perhaps you need to book room only and find a different establishment! The walks from the hotel are excellent, on the doorstep to the Falls.......

Was this review helpful? Yes 2
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the feedback on our hotel. We are delighted that you enjoyed the location and found us to be most comfortable. I am sorry you were disappointed in the breakfast. Please feel free to share with us your suggestions on how to improve the breakfast offerings - I can be reached directly at tmezhir@comfortinnthepointe.com More 

Little Rock, Arkansas
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 19, 2014

The Staff and Location make the Comfort Inn an ideal base from which to tour Niagara. The rooms are clean but pretty standard which is all you need. The breakfast in the morning is more than satisfactory. As has been said before, it truly is a great value.

Was this review helpful? Yes 1
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for the positive feedback, and for allowing us to be a part of your vacation. More 

London, Canada
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 21, 2014

Stays for 3 days with my family. Good ambiance, front desk was excellent, rooms, on 6 floor, recently renovated in very good shape, nice beds and views. Continental breakfast, close to the falls. For sure we'll back. I give 4 stars

Was this review helpful? Yes 1
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the recommendation and the positive feedback. Your compliments are most appreciated. More 

Milton, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 20, 2014

Stayed here for two nights November 14-16. The reception staff were very friendly and helpful and check in was very quick. The room was very clean and received my wife's seal of approval as soon as we walked in. Very clean bathroom, great view from the 6th floor and a simple but adequate breakfast made this stay good value for... More 

Was this review helpful? Yes
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you very much. We are delighted that we received your wife's recommendation as well ! We look forward to having you visit with us again soon. More 

Sussex, New Jersey
Top Contributor
64 reviews 64 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 17, 2014

This hotel is nearly perfect. The location is directly across from Niagara park. Walking distance to the trolley, observation tower, etc... Our room was clean and comfortable, the staff is wonderful, the breakfast was well stocked and acceptable (even had the hot waffle station). The staff taking care of the breakfast room were constantly stocking and cleaning. The only downside... More 

Was this review helpful? Yes 2
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for the positive feedback and compliment on our hotel and staff. I'm glad it wasnt too inconvenient that we didnt have a restaurant on site. There are so many within walking distance. Glad you enjoyed the Hard Rock Cafe - next time you could try the Culinary Institute ! More 

Nacogdoches, Texas
Top Contributor
61 reviews 61 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 17, 2014

We needed a last minute hotel and for the price this was perfect. You can walk to the falls and anywhere else in Niagara Falls, so it's a perfect location. The beds were very comfortable and the free breakfast was very good. The staff was very friendly and helpful with directions and information. They let us park our vehicle there... More 

Was this review helpful? Yes
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

We are so glad you found us ! And happy you like our comfy beds. We appreciate the compliments and recommendations and hope to have you visit with us again. More 

Chennai, Tamil Nadu, India
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed November 17, 2014

The stay was comfortable. Very very near the falls.May be the nearest hotel to the falls on the US side. Did not taste the food as i am a pure vegetarian. Will stronly recoomend to my friends. A pure veg restaurant available just accross the street.

Was this review helpful? Yes
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for the recommendation and compliments. Now we just have to see what we could do about vegetarian options for our breakfast More 

New Delhi, India
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 13, 2014

Comfort Inn can be your choice for following reasons its Low budget and walking distance from the Fall State Park, Goat Island , Casino and Hardrock Cafe. Though it can improve on few things like better maintenance of rooms and lobby. It can be more hygienic in terms of carpet and linen. Hotel is quite and relaxing with ample of... More 

Was this review helpful? Yes 1
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

We strive to provide quality accommodations and excellent customer service to all our guests. It seems we may have fallen a little short with your visit. For this, I extend my apologies. If you would like to discuss the issues, please feel free to contact me at tmezhir@comfortinnthepointe, I do want to thank you for the compliments on the hotel... More 

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Additional Information about Comfort Inn The Pointe

Address: 1 Prospect Pointe, Niagara Falls, NY 14303
Phone Number:
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn The Pointe 2*
Number of rooms: 116
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Also Known As:
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn Pointe
Comfort Inn Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Niagara Falls
Hotel Style:
#6 Romantic Hotel in Niagara Falls
#8 Family Hotel in Niagara Falls

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