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All 48 Niagara Falls hotels

Comfort Inn The Pointe

2.0 of 5 Hotel   |   1 Prospect Pointe, Niagara Falls, NY 14303
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Ranked #6 of 48 hotels in Niagara Falls
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464 people have reviewed this hotel

Traveler rating
    115
    213
    103
    25
    8
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175
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5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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English first
Bristol, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

This place is conveniently placed right outside of Niagara Falls state park, however, it's pretty run down and it's expensive for the quality they're providing. We were able to obtain the better hotel for a cheaper price just a block down. I'm honestly dissapointed by the service as well as there were no informations provided at check in for example... More

Was this review helpful? Yes 1
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

We are indeed disappointed that you were less than satisfied with your stay with us. We strive to provide quality accommodations and excellant customer service at a reasonable price. It seems tha we failed to meet your expectations. Please feel free to contact me directly at tmezhir@comfortinnthepointe.com or 800-284-6835 to discuss your stay. I would like to try to make... More

Texas, Usa
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed for 4 nights.. One of our family member is using wheel chair. When we mentioned about the wheelchair, the front desk recommended room 501 for about 10% more. We got additional bed for no charge as the other two beds were too high for this person. Niagra state park is just across the street and we could slowly... More

Was this review helpful? Yes 1
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for taking the time to write a review for us. So glad you enjoyed the location (and fireworks). You are correct - the windows only open this far for safety reasons. We do hope that you will stay with us again. More

Frankfort, Kentucky, United States
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

First let me say to anyone looking to stay in the area - there are NO rooms in this hotel where you see the falls. In fact, the hotel staff told me that no hotel on the American side has a falls view. That being said, this location is the closest to the falls. We were able to walk to... More

Was this review helpful? Yes 3
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for your review. I hope you weren't too disappointed that we don't have a view of the falls. We do try to explain this to our guest to avoid any confusions. We hope that our location at the State Park entrance, walking distance to the brink of the falls makes up for it. Rates due tend to be... More

New York City, New York
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Just came back from there. I stumbled upon it as hoping off the Am Trailways bus. Came here in search of peace and quiet- and I found it, both in the scenery and the comfortable room they provided for me. The bed sheets and pillows were a pleasure to brush against the skin while turning around in bed; probably one... More

Was this review helpful? Yes 2
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

We are so glad you found us as well ! Thank you so much for the kind words on our hotel and staff. We strive to provide all our guests will exceptional service. We do hope you will find your way back to us again. More

Lucknow, India
Top Contributor
108 reviews 108 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed as a part of two days bus trip from New York. The stay was very pleasant as the room was spacious with very good sleep quality as the bed provided was very comfortable and air conditioner functioned precisely to the indicated temperature levels. The rooms were well insulated for sounds as it rained heavily during night but no... More

Was this review helpful? Yes 2
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

We are so glad that you enjoyed your stay with us. Thank you for the positive feedback on our location , room accommodations - (a good night sleep is so important) and the staff. They are much appreciated. We hope your travels will bring you back to visit us again. More

Chicago, Illinois
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Niagara Falls State Park is literally steps away from this hotel. I'm pretty sure this is the hotel that puts you the closet to the falls on the US side. It was so nice just being able to park the car for free at the hotel, and walk to the park. After looking through the reviews on this website,... More

Was this review helpful? Yes 4
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for your review and wonderful comments. Your recommednation is most appreciated. We are so pleased we were able to make you stay most enjoyable. Thie upper floor view rooms are amazing, and the sound of the rapids so soothing. They are limited so it was wise of you to request in advance. We all hope that... More

Kernersville, North Carolina
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As others have said - this hotel's location is perfect. We parked the car and walked to the Park. Parking at the hotel was very available, only hotel guests were allowed to park in the parking lot. Our room had been upgraded - it was nice and very clean. The lobby could use updating, but we didn't spend much time... More

Was this review helpful? Yes 2
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for your compliments and recommendation. We are glad you enjoyed your stay. We are working on a plan for a updated lobby - stay tuned More

Chicago, Illinois
Top Contributor
210 reviews 210 reviews
54 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed 2 weeks ago

if you want to be close to the falls, stay here. As others have stated, the falls are across the street. If you want spectacular views, cross through the park across the street to Goat Island, either via feet or trolley (you can also drive, but parking is limited). Right now a new path is being constructed and you can... More

Was this review helpful? Yes 2
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

We are all so pleased that you enjoyed your visit to Niagara USA and to the Comfort Inn The Pointe. Thank you so much for the wonderful feedback on our renovations - we are so pleased that you liked them (and yes, the vanity tops are granite).I will share your comments with the staff - they all strive to provide... More

Camberley Surrey
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is in the perfect place to visit Niagara Falls. Right opposite the park entrance so you can return to change clothes after getting soaked on Maid of the Mist! There is nothing wrong with the hotel - but it is all so brown! The walls, flooring, curtains, lift interior ....... With a little more imagination this hotel could... More

Was this review helpful? Yes 3
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for the positive feedback. We are so glad you found that our location was perfect for your visit, accommodations clean and comfortable and the staff friendly and helpfu. I am disappointed that you didnt enjoy the color scheme. We will have to look at this as we continue with the renovations. Your input is appreciated. Please come back... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location, location, location!!!' Niagara Falls is right across the street - fantastic! Staff is friendly and helpful; especially Bart. Rooms are older, but clean and comfortable. Breakfast was nice, and the breakfast area was spacious.

Was this review helpful? Yes 3
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for the compliments on my staff. I will share with them -- We strive to provide exceptionial service to all of our guests. Glad that you enjoyed the breakfast and found the accommodations to be clean and comfortable. We look forward to having you stay with us again. More

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Additional Information about Comfort Inn The Pointe

Address: 1 Prospect Pointe, Niagara Falls, NY 14303
Phone Number:
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn The Pointe 2*
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Also Known As:
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn Pointe
Comfort Inn Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Niagara Falls

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style
#5 Family Hotel in Niagara Falls #7 Romantic Hotel in Niagara Falls
Hotel Class
Official Description (provided by the hotel)
The Comfort Inn "The Pointe" is ideally located at the entrance to the Niagara Falls State Park; it is the closest hotel to the Falls itself, a mere 400 yards from the brink of the majestic American Falls. The hotel is within walking distance to the Conference & Event Center Niagara Falls, the Niagara Falls Culinary Institute and the Seneca Niagara Casino. All of Niagara Falls attractions are within walking distance from our hotel, including the Maid of the Mist boat tour, Cave of the Winds, Goat Island and the Rainbow Bridge to Canada. We are only a short drive from the New York Power Authority's Power Vista, Historic Lewiston, Artpark, Old Fort Niagara, the Niagara Wine Trail and most of Niagara County's other attractions. All rooms feature complimentary wireless internet, 37 inch flat screen televisions with premium TV and movie stations. Many rooms offer splendid views of the thundering rapids, the State Park or the Canadian skyline. We offer all of our guests a complimentary hot breakfast buffet each morning available from 7am to 10am. We look forward to welcoming you to Niagara USA and the Comfort Inn "The Pointe" very soon. ... more   less 
Number of rooms
116

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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