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All 48 Niagara Falls hotels

Comfort Inn The Pointe

2.0 of 5 Hotel   |   1 Prospect Pointe, Niagara Falls, NY 14303
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75%
Ranked #9 of 48 hotels in Niagara Falls
Certificate of Excellence 2013
A recent review
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391 people have reviewed this hotel

Traveler rating
    89
    179
    93
    23
    7
See reviews for
141
158
13
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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English first
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

This place next to the falls in walking distance from Seneca casino.The room was very clean good people at the front desk.The breakfast was big they had waffles they had scrambled eggs sausage cereal for the kids yogurt. I would definitely go there again.

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Northford, Connecticut
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the comfort inn for two nights while visiting Niagara Falls. It's very clean, the rooms are nice. The bed and pillows are very comfort, but more importantly it is directly across from niagara state park and the New York falls.The only down fall is breakfast is not that great. It is included with the... More

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Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for your positive feedback. We are so pleased that you enjoyed our accommodations and location. I am sorry that you found the breakfast to be not so great - we will work on that. I appreciate your comments and hope that you will come back and visit us again. More

South Pasadena, California
Top Contributor
53 reviews 53 reviews
33 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked 02 rooms ground floor for our family for 02 nights Mid March 2014. The rooms were facing the Falls and we really felt that we are just next to falls due to its water rushing sound and mist. Very thin crowed in the hotel as well as Falls and exceptionally peaceful. Nice rooms, bit dated but average comfort.... More

Was this review helpful? Yes 2
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

The Falls are truly beautiful and peaceful this time of year... and much less crowded than in the summertime. Thank you for your feedback and your compliments on on our staff and location. We are in the process of a multi year renovation during which all of the guest rooms will be renovated. We look forward to your return visit... More

Boardman, Ohio
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 19, 2014

I was very pleased with my stay at the comfort inn. The hotel was very clean and the staff was friendly and helpful. The only thing that I didn't like was the breakfast. The eggs had no taste and the blueberry muffins and Danish were still slightly frozen? I plan to stay there again in the near future.

Was this review helpful? Yes 2
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for all your feedback. We are of course happy that you were pleased with your stay, but I am sorry that you were dissappointed with your breakfast. I am confident that you will not experience this problem on your next visit. More

Maine
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 13, 2014

Perfect location, could see the falls and rapids from our room and only a minute or two to walk to the park. The staff were very friendly and helpful. Great breakfast spread too, lots to choose from. They are renovating but we were understanding since we did go in the off season. Was an excellent value for the room and... More

Was this review helpful? Yes 3
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for your kind comments. We hope that you will come back and visit us again and see what we have accomplished. More

Port of Spain, Trinidad
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 17, 2014

this hotel has the best location in the park it is located closest to everything there is to do at the park however it is not big on the view of the park at least the room i stayed in. so if you came to truly get out and enjoy the park this is the best place to stay at.... More

Was this review helpful? Yes 2
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for your positive feedback. We do have some rooms with views of the state park and rapids, but they are very limited, so you do need to reserve early. By the way, the falls are beautiful in the winter time as well. We hope that you will come back and see us again. More

Glasgow
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 12, 2014

My finance and I stayed one night in this hotel in November 2013 in a King Bed room on the top floor. As we were only staying overnight and time in Niagara was limited (just 19 hours!), we wanted a hotel that was quick to check in and out of, close to the Falls and attractions, and at a reasonable... More

Was this review helpful? Yes 4
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for your positive feedback and wonderful recommendation. It is most appreciated. We are so pleased that you enjoyed your stay. We strive to provide quality facilites and exceptional service to all of our guests. More

Chester, United Kingdom
Senior Contributor
44 reviews 44 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed January 9, 2014

This hotel is the best location on the USA side for Niagara Falls. The rooms were clean and comfortable and the service efficient and they had their own car park. WiFi was also free. Pity it didn't have a restaurant though because we struggled to find somewhere nice to eat in Niagara Falls. Ended up going to TGIF's which was... More

Was this review helpful? Yes 1
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for your positive feedback on our service and facility. We are so happy that you found us to be the best location. More

Saratoga Springs, New York
Contributor
11 reviews 11 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 8, 2014

My fiancé and I decide to do a quick trip to Niagara Falls, so I booked this hotel online. When we checked in I used my smart phone to pull up the confirmation email. To my horror, the confirmation date was the previous week! The front desk clerk checked and of course, we had been 'no shows'. She was very... More

Was this review helpful? Yes 1
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

I am so pleased that we were able to make the date switch for you and that your weekend was such a success. We hope that you will come back and visit us again soon. More

Lockport, New York
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 7, 2014

Spent New Year's Eve here. The Hard Rock New Year's Eve bands and guitar drop were right outside the back door, which was wonderful for us, since it was absolutely freezing out! It was only about a 5-7 min. walk down to the casino where we went for the midnight buffet. The room was clean, tasteful, and beds (and pillows)... More

Was this review helpful? Yes
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for allowing us to be a part of your New Years celebration. I am so pleased that you enjoyed what Niagara Falls had to offer on this special eve ! Thank you for your posivive feedback on our hotel - it is most appreciated. More

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Additional Information about Comfort Inn The Pointe

Also Known As:
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn Pointe
Comfort Inn Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Niagara Falls
Address: 1 Prospect Pointe, Niagara Falls, NY 14303
Phone Number:
Location: United States > New York > Niagara Falls
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#8 Family Hotel in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn The Pointe 2*
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