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Comfort Inn The Pointe

2.0 of 5 1 Prospect Pointe, Niagara Falls, NY 14303
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Comfort Inn The Pointe
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Comfort Inn The Pointe
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518 reviews from our community

Traveler rating
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    234
    110
    27
    9
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188
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, Canada
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stays for 3 days with my family. Good ambiance, front desk was excellent, rooms, on 6 floor, recently renovated in very good shape, nice beds and views. Continental breakfast, close to the falls. For sure we'll back. I give 4 stars

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Milton, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for two nights November 14-16. The reception staff were very friendly and helpful and check in was very quick. The room was very clean and received my wife's seal of approval as soon as we walked in. Very clean bathroom, great view from the 6th floor and a simple but adequate breakfast made this stay good value for... More

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Sussex, New Jersey
Top Contributor
62 reviews 62 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is nearly perfect. The location is directly across from Niagara park. Walking distance to the trolley, observation tower, etc... Our room was clean and comfortable, the staff is wonderful, the breakfast was well stocked and acceptable (even had the hot waffle station). The staff taking care of the breakfast room were constantly stocking and cleaning. The only downside... More

Was this review helpful? Yes
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for the positive feedback and compliment on our hotel and staff. I'm glad it wasnt too inconvenient that we didnt have a restaurant on site. There are so many within walking distance. Glad you enjoyed the Hard Rock Cafe - next time you could try the Culinary Institute ! More

Nacogdoches, Texas
Top Contributor
61 reviews 61 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We needed a last minute hotel and for the price this was perfect. You can walk to the falls and anywhere else in Niagara Falls, so it's a perfect location. The beds were very comfortable and the free breakfast was very good. The staff was very friendly and helpful with directions and information. They let us park our vehicle there... More

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Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

We are so glad you found us ! And happy you like our comfy beds. We appreciate the compliments and recommendations and hope to have you visit with us again. More

Chennai, Tamil Nadu, India
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

The stay was comfortable. Very very near the falls.May be the nearest hotel to the falls on the US side. Did not taste the food as i am a pure vegetarian. Will stronly recoomend to my friends. A pure veg restaurant available just accross the street.

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Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for the recommendation and compliments. Now we just have to see what we could do about vegetarian options for our breakfast More

New Delhi, India
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Comfort Inn can be your choice for following reasons its Low budget and walking distance from the Fall State Park, Goat Island , Casino and Hardrock Cafe. Though it can improve on few things like better maintenance of rooms and lobby. It can be more hygienic in terms of carpet and linen. Hotel is quite and relaxing with ample of... More

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Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

We strive to provide quality accommodations and excellent customer service to all our guests. It seems we may have fallen a little short with your visit. For this, I extend my apologies. If you would like to discuss the issues, please feel free to contact me at tmezhir@comfortinnthepointe, I do want to thank you for the compliments on the hotel... More

Singapore
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is a little old, but don't let that stop you from staying here. I stayed 2 nights here and it was perfect. The price was cheap. The location is excellent, it's located just in front of the Niagara Falls State Park, heck the Rainbow bridge is just around the corner. I highly recommend walking across the bridge at... More

Was this review helpful? Yes 1
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for taking the time to provide this review. We are delighted that you enjoyed your visit with us. We strive to provide excellent service and quality accommodations at a reasonable price - so glad you agree. Your recommendation is appreciated More

Dhaka City, Bangladesh
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I found this hotel best due to the following reason 1. Low budget 2. Absolutely walking distance from the Fall, State Park, Goat Island and International food court. 3. Quite and relaxing environment both inside and outside the hotel. 4. Check-in is very easy and quick. 5. all the staffs are friendly and helpful 6.Stayed couple of days and house... More

Was this review helpful? Yes 1
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

We can't thank you enough for the wonderful recommendation. We are all delighted that you found your stay to be so enjoyable, and that we exceeded your expectations. Please come back and visit with us again. More

Tallahassee
Contributor
16 reviews 16 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Comfort Inn The Pointe is conveniently located walking distance to Niagara Falls State Park. The check-in was fast and easy. The Lobby Staff were very friendly and helpful - we are still talking about them - amazing folks. The staff provided us with maps that helped us avoid construction areas on the roads, recommended a very nice restaurant for lunch,... More

Was this review helpful? Yes
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much ! I will share this wonderful compliment with my team .... We are all delighted that we succeeded in making you stay such a memorable one, and cant wait for you to visit with us again. More

Rotterdam, The Netherlands
Top Contributor
92 reviews 92 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Of course you know that this is a low budget hotel, but do not hesitate to stay here. Staff is friendly, beds are good, room and bathroom are clean, breakfast is included. AAA-members and their Dutch ANWB relatives get 10% discount. Ask for it! We could hear the roaring river when we opened the window. That adds to the feeling.... More

Was this review helpful? Yes 2
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

We are delighted that you enjoyed the visit and so appreciated both your kind words and recommendation. Th sound of the rapids is indeed one of my favorite aspects of our locations. More

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Additional Information about Comfort Inn The Pointe

Address: 1 Prospect Pointe, Niagara Falls, NY 14303
Phone Number:
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn The Pointe 2*
Number of rooms: 116
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Also Known As:
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn Pointe
Comfort Inn Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Niagara Falls

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