We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn The Pointe

Certificate of Excellence
Hotel website
Hotel deals
1 Prospect Pointe, Niagara Falls, NY 14303
Special Offer
Choice Privileges Points
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Comfort Inn The Pointe
Professional photos View all
Browse nearby
Comfort Inn The Pointe
Write a Review

551 reviews from our community

Traveler rating
    151
    254
    110
    27
    9
See reviews for
197
215
24
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (551)
  • Mar-May only
    (101)
  • Jun-Aug only
    (214)
  • Sep-Nov only
    (193)
  • Dec-Feb only
    (43)
All months
UK
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here 1 night during our visit to Niagara falls. This hotel is located just opposite to the Niagara State park and close to all the attractions.The hotel staff members were very friendly and helpful. I was given the room as soon as we reached the hotel at 2:00 PM though the check-in time was 3:00 PM. The room... More 

Was this review helpful? Yes
Evanston, Illinois
Contributor
13 reviews 13 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Summary: Pros: Fantastic location, Superb staff, Clean spacious rooms, Free WiFi, Free breakfast, Free parking Cons: None to me Wow, we were amazed to find this gem of a hotel in Niagara, NY at such a reasonable price. We paid $140 for 4 people (2 queen beds in 1 room) in May 2015. The check-in was speedy and the front-desk... More 

Was this review helpful? Yes 1
Chandler, AZ
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for two nights to visit Niagara Falls. The hotel is right at the edge of the park with back door few steps away from the Niagara Falls. Excellent location with no price premium. The room was clean. The breakfast was well stocked. The breakfast staff was extremely efficient and constantly on their toes. Front desk was extremely... More 

Was this review helpful? Yes 3
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for all the compliments and the recommendation. We truly appreciate this. We are so happy that you enjoyed your visit with us, and hope that you will be able to return again soon More 

Rochester, New York
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 5 days ago NEW

The past few year's we have come to and ended up spending the night in U.S. side of Niagara Falls for my birthday and two of those times that we have ended up coming to U.S. side of Niagara Falls overnight, we have ended up staying at Comfort Inn the Pointe which I definitely do believe is a really awesome... More 

Was this review helpful? Yes 1
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Happy belated birthday.... Thank you for all thos wonderful comments - to rate us as a perfect 10 means so much to all of our staff. We strive to provide exceptional service to all our guest... We look forward to seeing you again. More 

Wales
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here three nights 2 nights,away for a night then back for one night. Best loccation NY side of the falls but no falls view. Three or four minutes walk to american falls and maid of the mist, same distance hard rock cafe or tgi Friday's. Note there is a rain forest cafe opening soon!. Hotel clean and tidy, fairly... More 

Was this review helpful? Yes 1
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for the recommendation and postive feedback. It is so appreciated. We are delighted you spent your vacation with us...and hope yor travels will bring you back this way again More 

1 review
5 of 5 stars Reviewed 1 week ago

Stayed one night and was extremely happy. Location is great, close to everything. Room was clean, and staff was the best. 24 hour security, fitness room, complete breakfast choices, 24 hour coffee available, Wi-Fi, it was a great place to come back to after walking and sight seeing all day! The price (for being so close to everything) was a... More 

Was this review helpful? Yes
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

We strive to provide quality accommodations, exceptional customer service, at a reasonable price.... so glad you agree. Thank you for the compliments and recommendation. It is appreciated. We hope to see you again soon. More 

Iselin, New Jersey
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed for a night there. Friendly crews, clean rooms and toilets. Under 5 minutes walk to falls and the park. Also, the food and shopping centers are near by too. Overall clean facilities and nice free breakfast in the morning.

Was this review helpful? Yes
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the compliments and reccommendation. It is appreciated. We are delighted that you enjoyed your visit. More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

Oh, I liked there.. Roomgave you a enough place... Front desk friendly... Its 100 yards far away from Falls.. Whenever you want , you can go to falls... Breakfast was hot, good.. When you compare yo other place close to comfort inn, it was fair.. Parking lot is a problem in Niagara falls area.. But hotel serves a free parking...... More 

Was this review helpful? Yes
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

We are delighted that you enjoyed your visit with us and found every thing to be so convenient. Your compliments of the staff and facilities are most appreciated. I apologize for the housekeeping issue you experienced and have discussed with the housekeeping staff. We do hope that you will be able to visit with us again soon. More 

Senior Contributor
47 reviews 47 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

This is an older comfort inn but you can't get any closer to Niagara Falls than this. Literally you can cross the street and you are in the park. This is important if you dont want to wait in the long lines for Niagara Falls attractions on the American side. Megan is the best Host/help she answered all my questions... More 

Was this review helpful? Yes
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for the positive feedback. We are delighted you enjoyed your stay and hope you will come back and visit with us again More 

Crystal River, Florida
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

At first I was surprised at how dated our room and furnishings were. But double bed was comfy pillows good and plentiful. Bathroom was redone with modern lighting and spotless shower /tub with great shower head and water pressure. The included breakfast was great; offering eggs , sausage Danishes, waffles and many other options. The dining staff were attentive and... More 

Was this review helpful? Yes 1
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the compliments, especially on our staff. We strive to provide quality accommodations and exceptional service. We are delighted that we exceeded your expectations. Please come back and visit with us again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

108 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (73)
Viewed
View from room (9)
Viewed
Hotel & grounds (14)
Viewed
Room/suite (16)
Viewed
Other (34)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Dining (3)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (7)
Viewed
Business center/function rooms (1)
Viewed
Other (13)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay