We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn The Pointe

2.0 of 5 1 Prospect Pointe, Niagara Falls, NY 14303
Hotel website
Hotel deals
Special Offer
Choice Privileges Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Comfort Inn The Pointe
Professional photos View all
Browse nearby
Comfort Inn The Pointe
Write a Review

529 reviews from our community

Traveler rating
    140
    243
    110
    27
    9
See reviews for
189
208
23
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (529)
  • Mar-May only
    (79)
  • Jun-Aug only
    (214)
  • Sep-Nov only
    (193)
  • Dec-Feb only
    (43)
All months
Canada
Top Contributor
54 reviews 54 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Be warned that there is not much on the American side of the falls in the way of food and activities. That being said there is great access to nature with trails to Goat Island directly across from the hotel. The hotel its self is nice and in the process of being renovated so there is some work ongoing. As... More 

Was this review helpful? Yes
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for the compliments on the hotel and staff. We are please that you enjoyed the location and the access to the State Park and Goat Island to be so convenient. I am sorry that you were not pleased with the restaurant offerings available in the area, and unfortunately some of the attractions are seasonal. We hope that you... More 

Lock Haven, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We wanted to go to the falls to see them frozen, so we called the hotel to see about booking a room. We ending up with a wonderful room that overlooked the park! Couldn't have asked for a better room! Breakfast was good with a lot to choose from. Hotel employees were all very nice and friendly we couldn't have... More 

Was this review helpful? Yes
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the compliments... we so appreciate them. We are all delighted that you enjoyed your winter visit to Niagara USA. The Falls are truly magnificient in their "frozen" looking state. We hope that you will come back and visit us again... they are quite beautiful in the summertime too! More 

Cork, Ireland
1 review
4 of 5 stars Reviewed 4 days ago NEW

We booked this hotel the night before we came to Niagara and didn't expect much but we were pleasantly surprised! The rooms were warm and comfortable, breakfast was basic but good. The location to the American falls is brilliant. We were delighted with our stay. Great value!

Was this review helpful? Yes
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for the positive feedback - we do so appreciate hearing from our guests. We are delighted that you enjoyed your visit and hope that you will come back and see us again. More 

Solvesborg, Sweden
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

You cannot be much closer to the American Falls, the park is just across the street. I got a room on the wrong side though, so I cannot say anything about the view. The room was standard 2 queen beds. Big tv, good lights, some switches reversed but both lights standing side by side, so ok. Plenty of electrical outlets... More 

Was this review helpful? Yes
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for your feedback. Your comments are appreciated. We are delighted that you enjoyed your stay with us and hope that you will visit with us again soon. More 

Liverpool, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed for one night here and the front desk people were very helpful. They even gave us a coupon for the Hard Rock Cafe which was very close. It was a very centralized location and everything was within walking distance.

Was this review helpful? Yes
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the compliments. Our staff strives to provide exceptional service. We are delighted you enjoyed your stay and hope you found Niagara Falls to be beautiful in its frozen spendor More 

MONTOURSVILLE
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 9, 2015

We will definately be choosing this hotel whenever we return to Niagara Falls. We stayed here on New Years Eve and the price was fantastic. The room over looked the Canadian side, and we saw the fire works from our window. We arrived in the dark, from a lake effect storm, and had trouble finding the entrance-since most of the... More 

Was this review helpful? Yes 7
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for spending New Year Years Eve with us ! We hope you enjoyed the celebration downtown. We look forward to your next visit More 

Exeter, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 6, 2015

We stayed here for two nights as part of our honeymoon, and were very surprised at just how close to the falls we were. Good modern room, only small niggle is we were given a twin and being it was our honeymoon we asked if it was possible to upgrade to a better suite and were politely shot down in... More 

Was this review helpful? Yes 3
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Congratulations and thank you for sharing such special occasion with us! Thank you for all the compliments and recommendation. It is most appreciated. We hope that you will come back for your anniversary More 

Derby
Top Contributor
76 reviews 76 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 29, 2014

Comfortable, no nonsense, fantastic location, nothing else but if you like breakfast perhaps you need to book room only and find a different establishment! The walks from the hotel are excellent, on the doorstep to the Falls.......

Was this review helpful? Yes 3
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the feedback on our hotel. We are delighted that you enjoyed the location and found us to be most comfortable. I am sorry you were disappointed in the breakfast. Please feel free to share with us your suggestions on how to improve the breakfast offerings - I can be reached directly at tmezhir@comfortinnthepointe.com More 

Little Rock, Arkansas
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 19, 2014

The Staff and Location make the Comfort Inn an ideal base from which to tour Niagara. The rooms are clean but pretty standard which is all you need. The breakfast in the morning is more than satisfactory. As has been said before, it truly is a great value.

Was this review helpful? Yes 3
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for the positive feedback, and for allowing us to be a part of your vacation. More 

London, Canada
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 21, 2014

Stays for 3 days with my family. Good ambiance, front desk was excellent, rooms, on 6 floor, recently renovated in very good shape, nice beds and views. Continental breakfast, close to the falls. For sure we'll back. I give 4 stars

Was this review helpful? Yes 3
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the recommendation and the positive feedback. Your compliments are most appreciated. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Comfort Inn The Pointe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn The Pointe

Address: 1 Prospect Pointe, Niagara Falls, NY 14303
Phone Number:
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn The Pointe 2*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Choice Hotels, Priceline, Agoda, Odigeo and Tingo so you can book your Comfort Inn The Pointe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn Pointe
Comfort Inn Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Niagara Falls
Hotel Style:
#6 Romantic Hotel in Niagara Falls
#8 Family Hotel in Niagara Falls

88 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (72)
Viewed
Hotel & grounds (14)
Viewed
Room/suite (16)
Viewed
View from room (8)
Viewed
Other (34)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (6)
Viewed
Business center/function rooms (1)
Viewed
Dining (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay