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Comfort Inn The Pointe

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1 Prospect Pointe, Niagara Falls, NY 14303
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1 room 1 guest
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Comfort Inn The Pointe
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632 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gurgaon, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

Am booked for a nite on 9th Sept. Arrive 9th morning and since i am travelling with my mom who is 70+, was trying to see if i could get an early check in or even book the room from 9th morning with extra half day charges. The staff doesn't seem either friendly or helpful. Still waiting to hear if... More 

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Perth, Australia
Level Contributor
2 reviews
4 of 5 stars Reviewed 1 week ago

My family only stayed for 1 night to see the falls, the hotel is definitely the closest to the falls on the US side and you can walk everywhere. The beds were comfortable and the room was clean. Not many options for dinner so we went to Pizza place next door. We stayed in a high floor room with views... More 

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Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for all the compliments and the recommendation. Isnt the view of the rapis amazing! More 

BRENTWOOD, TN
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Our room was clean and had a refrigerator. Good location for pedestrians. The Breakfast area was cramped and coffee was running low/out both mornings. It is tired looking on the outside, but was clean.

Was this review helpful? Yes
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for your feedback. The exterior is scheduled for upgrade this spring so we hope you will come back and see our progress More 

canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at The Comfort Inn for 1 night which was not long enough! The Service on the front desk reception "very accommodating and friendly". This place was phenomenal ! Great staff, great location and the hotel was spotless with awesome pillows and the beds were very comfortable with nice fresh bedding. The Falls less than 5... More 

Was this review helpful? Yes
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

You are most welcome ! Thank you so much for the recommendation. We are delighted that we surpassed your expectations and hope to see you again soon. More 

Sydney, Australia
Level Contributor
55 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

This was an ideal place to stay on the US side of the Falls. Across the road from the national park and all the views of the Falls from US side, Maid of the Mist, Goat Island and also the Rainbow Bridge to Canadian side. For all this you can't get a better location. The hotel had a quick check-in,... More 

Was this review helpful? Yes 2
St. Clair Michigan
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We took a BADLY needed get away to Niagara Falls and to also visit some dear friends for the weekend. The location of the property can not be beat. You are literally steps from the park and the falls. Our room was updated, clean and very comfortable. Tricia, the General Manager was wonderful and very accommodating. Staff was very friendly.... More 

Was this review helpful? Yes 1
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so very much for all the kind words. I am delighted that you chose Niagara USA and the Comfort Inn The Pointe for your getaway. More 

Champaign, Illinois
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wanted to give 4 stars, but location was so awesome that I couldn't resist giving it 5. It is a decent hotel steps away from Niagara state park. we just stayed there overnight and found everything perfectly fine. there was a complementary breakfast too, which was decent, I specially liked pork sausages, we were a group of four people and... More 

Was this review helpful? Yes
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

We ared delighted that you so enjoyed your visit to Niagara USA and the Comfort Inn The Pointe. Thank you so much for the recommendation More 

US, Phila
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 3 days. The hotel if great, pool would be nice but who needs pool when you have The Falls 2 min away. All restaurants and the casino are 5 min away. all times are walking times. Great service as well. The place is clean and the breakfast is delicious.

Was this review helpful? Yes 2
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the recommendation. We strive to provide quality accommodations and excellent service to all our guests - so glad you enjoyed your visit More 

Yardley, Pennsylvania
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed one night. Selected this hotel for location -- walking distance to maid of the mist and cave of the winds. Staff was very helpful and friendly. Facility is run down and tired. We paid a lot for that location and I don't think it was a great value.

Was this review helpful? Yes
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for taking the time to share your experience. We appreciate the compliments of the staff. The hotel is undergoing renovation an the exterior and public spaces will begin in the spring More 

McLean, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there one night- exactly what we were looking for: clean rooms, walking distance to the falls, nice variety for breakfast, friendly personnel, free wifi, pretty quite location, free parking... Will recommend and stay there again.

Was this review helpful? Yes 2
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Your recommendation is most appreciated. We look forward to seeing you again More 

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