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Comfort Inn The Pointe

2.0 of 5 1 Prospect Pointe, Niagara Falls, NY 14303
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Comfort Inn The Pointe
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Comfort Inn The Pointe
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503 reviews from our community

Traveler rating
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    9
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbus, Ohio
Contributor
19 reviews 19 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Sarah was wonderful! Only suggestion is that with a place where you spend most of your time wet, places to hang things to dry would have been nice! Was so nice to walk out of hotel and in just a minute or two be at the falls!

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Manchester, United Kingdom
Top Contributor
70 reviews 70 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed yesterday NEW

They say location is everything. This hotel is right at the falls - a short walk to Maid of the Mist, Rainbow Bridge and Goat Island. We had a room on the corner of the 6th floor with views of the river and the mist of the falls. The check in was fast with the reception staff efficient and friendly.... More

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Langford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

we had two nights here, the reception staff were very helpful and found us a room on the upper floors, the room was a bit tired looking but clean and comfortable, we had breakfast here which was ok,well situated for the falls.

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Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for taking the time to review or property. We are so glad you enjoyed your visit with us and hope that you will return soon. More

London, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A party of six of us stayed in this hotel while visiting Niagara Fall US side, the location is only 5 minute from the Bridle Fall and the entrance to the boat ride. To the Horse Shoes Fall take a 15 minute leisure stroll. The hotel provide free car park and breakfast , the choice of breakfast was one of... More

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Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

We are all so delighted that we've made you a Comfort Inn customer. Thank you so much for the compliments and recommendation, it is most appreciated. More

Elyria, Ohio
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is a few steps from the Niagara Falls State Park. The staff were very friendly and accomodating. The breakfast was decent enough and had a little bit of everything and was warm and fresh no matter what time you came down for breakfast. Coffee was decent and hot. USA Today was slid under our door in the morning... More

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Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you fopr the positive feedback. We are pleased that you enjoyed ythe location, breakfast and most of all the staff. We take pride in providing excepional customer service to all our guests. Your suggestion for a fridge is noted and will be considered in upcoming renovation plans. More

Mesa, Arizona, United States
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Very friendly and helpful staff, fantastic location for all the area sites. The rooms have been or are in the process of upgrade and they are doing a great job. They have new elevators and WIFI equipment. The wifi is a rock solid signal but on the slow side. New elevators are also a bit slow. Free breakfast is kept... More

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Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

We are so pleased you like what we are doing with the renovation. The compliments on the breakfast is appreciated - we take great care to provide a good start to our guests busy day. Your kind words and recommendation is most appreciated and we hope to see you again. More

Baltimore, Maryland
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed at the Comfort Inn for a number of years, and it just keeps getting better. The location is terrific - easy to walk to the Falls, Goat Island, Savor Restaurant at the Culinary Institute, and the Rainbow Bridge to Canada. The staff is friendly and helpful and I always see familiar faces at the front desk. I came... More

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Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the positive review and compliments on the staff. We strive to provide friendly and accomodating service - thanks for noticing. So happy you were able to enjoy some of the area gems, including the Savor, at ourt Culinary Institute. We look forward to having you visit with us again soon. More

Herkimer, New York, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I had my very first visit to Niagara Falls this past Thursday, October 9th. Upon the recommendation of a friend, I made reservations at the Comfort Inn…... I was given a very well appointed room on the 5th floor, although the entire property was beautiful. I had made my reservation by phone with Meaghan at the front desk that Thursday... More

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Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

We cant thank you enough for the wonderful recommendation and all the compliments on our hotel and staff. We strive to provide this type of experience for all our guests and are so pleased that you enjoyed your stay. We lookr forward to having you stay with us again soon. More

San Diego, California
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I came for a conference at the Niagara Conference Center and stayed at the Comfort Inn. You can feel the mist from the falls since its so close, a few steps away from the viewing area. The room was well-heated, clean, and the beds were very comfortable. I stayed on the 6th floor so it had a nice view. I... More

Was this review helpful? Yes 1
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for your positive remarks. We love to host guests attending conferences and events at the Conference Center since it is just a short walk down Old Falls Street. We are delighted that your visit to Niagara USA was so enjoyable and we hope that you will return soon. Thank you so much for the recommendation, we do so... More

Apalachin, NY
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed here for two nights. The hotel is in a very good location, the rooms are appointed nicely, and the complimentary hot breakfast is quite good. It doesn't have a restaurant or a pool, but does have a fitness center. Overall, we were very pleased with our stay.

Was this review helpful? Yes
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

We are so pleased that you enjoyed yor visit with us. Thank you for the compliments on our location, accommodations and breakfast. We do hope that you will visit us again soon. More

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Additional Information about Comfort Inn The Pointe

Address: 1 Prospect Pointe, Niagara Falls, NY 14303
Phone Number:
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn The Pointe 2*
Number of rooms: 116
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Also Known As:
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn Pointe
Comfort Inn Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Niagara Falls

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