We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 48 Niagara Falls hotels

Comfort Inn The Pointe

2.0 of 5 Hotel   |   1 Prospect Pointe, Niagara Falls, NY 14303
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Comfort Inn The Pointe to your Saves list
Comfort Inn The Pointe
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
76%
Ranked #7 of 48 Hotels in Niagara Falls
A recent review
4 of 5 stars reviewed 3 days ago
lieibr Port Orchard, Washington
Write a Review

475 reviews from our community

Traveler rating
    118
    218
    105
    25
    9
See reviews for
179
183
17
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Port Orchard, Washington
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

If you're going to stay on the NY side and want to walk to the sites this hotel really is closest to the State Park. While it seems a bit older as do all things on the NY side it is clean, and has been updated recently. The breakfast was the usual for Comfort Inn. One drawback is that there... More

Was this review helpful? Yes 1
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for the positive review and feedback. Your suggestion for refridgerators will be evaluated with the upcoming renovayion plans. We hope to see you again More

Poughkeepsie, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

We took a quick trip to Falls and decided to spend the night on the US side before going to Canada.This hotel is close to Falls and was okay looking. Upon entering lobby which need brighter lights and new everything, we were warned about the leak in the ceiling and to walk around it so not to get wet. Broken... More

Was this review helpful? Yes 1
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

I want to extend my apologies from all of us in Niagara USA for an unpleasant visit to our city. We are the Comfort Inn The Pointe. You mentioned Days Inn in your review - was the property youare referring to the Days Inn (we are Comfort Inn). If this did occurr at our hotel, please contact me at 800-284-6835... More

Kaiserslautern, Germany
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Couldn't have asked for a better view than then the one from room #620. The rooms are clean and updated. The staff is beyond friendly and the state park is directly across the street. The breakfast average but everything else is wonderful. We would definitely stay here again!

Was this review helpful? Yes
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

That room has an amazing view... so glad you enjoyed ! Thank you so much for all the compliments on our staf and hotel. They are most appreciated. We hope that you will be back soon. More

Top Contributor
75 reviews 75 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Because we where only one day at the American falls we asked the staff what we shouldn,t miss. They where very helpfull and they gave us great advise. We also wanted to go shopping before leaving America. They printed the directions for us. Good service. The hotel is a short walking distance to the falls. It has free parking for... More

Was this review helpful? Yes
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for the compliments and recommendation. It is most appreciated. We are glad that you enjoyed your visit to Nioagara USA and the Comfort Inn The Pointe and hope your will visit again. More

Southbridge, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Anyone going to N.F. should stay at the Pointe, the front desk staff are great, the breakfast staff fantastic, the housekeepers are wonderful, free parking (with security), walk to the park, feel the mist ,listen to the falls, you won't be sorry staying.

Was this review helpful? Yes
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

We cant thank you enough for the wonderful compliment and recommendation.This is the service we strive for.... Please come back and visit us soon More

North Wales, Pennsylvania
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here during our trip to the Niagara falls; made last minute plans so didn't have much to choose from. Was skeptical considering room was available at this location. Very good rooms at a reasonable price. Was easy to walk to the falls, restaurants, etc so didn't have to bother taking the car out. I'm happy to have taken our... More

Was this review helpful? Yes
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

So glad you stumbled upon us. We take pride in providing excellent service and quality accommodations at a reasonable price. We are glad you "took a chance on us" and were not disappointed! Please come back soon More

manchester ct
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

this is the best loacation on the american side----.park the car and just walk to every where less than 5 min.if that to the falls--i found it a nice place to stay with a breakfast included everything is just outside the front door

Was this review helpful? Yes 1
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Well thank you so much for the wonderful recommendation and compliments. We are all so pleased that we exceeded your expectations and hope that you are able to visit us again. More

india
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

spent just 2 days here - so wanted to be close to the falls. Its actually 2 mins walk from the main center from where you buy the passes, get the trolley. Post dinner - just stroll across to see the illuminated falls. Hotel is average - but clean. Beds were comfortable - breakfast was disappointing. For apx $200 per... More

Was this review helpful? Yes 1
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

We are pleased that you found the location to be just what you wanted and our rooms to be comfortable. I am sorry you were disappointed in the breakfast. I hope that overall you found your stay to be most enjoyable and will plan a return visit. More

Wilmington, Delaware
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is at the best location just crossing the street from the falls, we were able to see the falls from our room. The room was clean and everything we needed and attebtion at the fron desk was good as well. Only problem qas that the walls were too thin, we were able to hear the conversations from the... More

Was this review helpful? Yes 1
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for all the positive feedback and recommendation. We so appreciate this. We are so pleased you enjoyed the view from your room - whick I am guessing was one of our rapids view rooms -- it is quite spectacular. More

Bristol, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

This place is conveniently placed right outside of Niagara Falls state park, however, it's pretty run down and it's expensive for the quality they're providing. We were able to obtain the better hotel for a cheaper price just a block down. I'm honestly dissapointed by the service as well as there were no informations provided at check in for example... More

Was this review helpful? Yes 1
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

We are indeed disappointed that you were less than satisfied with your stay with us. We strive to provide quality accommodations and excellant customer service at a reasonable price. It seems tha we failed to meet your expectations. Please feel free to contact me directly at tmezhir@comfortinnthepointe.com or 800-284-6835 to discuss your stay. I would like to try to make... More

Owners: What's your side of the story?
If you own or manage Comfort Inn The Pointe, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Comfort Inn The Pointe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn The Pointe

Address: 1 Prospect Pointe, Niagara Falls, NY 14303
Phone Number:
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn The Pointe 2*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Choice Hotels, Booking.com, Tingo, Priceline, Expedia, getaroom.com, Hotels.com and Venere so you can book your Comfort Inn The Pointe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn Pointe
Comfort Inn Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Niagara Falls

78 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (63)
Viewed
Room/suite (15)
Viewed
View from room (8)
Viewed
Hotel & grounds (10)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Room/suite (4)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Niagara Falls with
any amenities