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The Red Coach Inn Historic Bed and Breakfast Hotel

2 Buffalo Avenue, Niagara Falls, NY 14303
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The Red Coach Inn Historic Bed and Breakfast Hotel
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387 reviews from our community

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    263
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Date Rating
Long Lake, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 12, 2013 NEW

Having travelled from the UK and spent the last 2 weeks sight seeing and driving from NY to Philly and then 'up to' Niagara it was nice to receive such a very warm welcome when we arrived at the Red Coach Inn. The bonus of its location meant we were able take advantage of the views without using the car... More

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Youngstown, Ohio
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 7, 2013

The room and the view were amazing. The staff was helpful and friendly. The food was wonderful. The hotel is very close to the Falls area and a short walk from the casino. This was my third trip to the Red Coach and I will be back. The restaurant is the best in Niagara Fall and very reasonable priced for... More

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JoAnn O, Public Relations Manager at The Red Coach Inn Historic Bed and Breakfast Hotel, responded to this review
May 8, 2013

Thank you for your kind words from your recent post on Trip Advisor. We appreciate you taking the time to share your satisfaction. Never hesitate to contact us should you ever need assistance in the future More

Lancaster
1 review
3 of 5 stars Reviewed May 5, 2013

Our stay was not as nice as it was during the winter. The staff at the front desk were nice but not as helpful as the young men that were working on our last visit. Our room was nice but the suites are much better. We used a Living Social voucher this time The Groupons get you the suites so... More

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JoAnn O, Public Relations Manager at The Red Coach Inn Historic Bed and Breakfast Hotel, responded to this review
May 6, 2013

Thank you for choosing us again and for taking the time to complete a review on your stay. I am pleased you enjoyed your Suite accommodations, and I certainly apologize for the inconveniences you experienced over the unsatisfactory service you received from our staff and the problems with the difference between the Living Social and Groupon offers. Rest assured that... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 29, 2013

My husband and I just returned from our trip to Niagara Falls this past weekend and had a wonderful stay at the Red Coach Inn. We were able to use a great Groupon deal which gave us 2 nights (Fri-Sun) for the price of 1, as well as free breakfast each morning and $30 casino voucher per day. First and... More

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JoAnn O, Public Relations Manager at The Red Coach Inn Historic Bed and Breakfast Hotel, responded to this review
May 6, 2013

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We will make sure and share your wonderful feedback with our staff! More

Bloomington, Indiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2013

We used a groupon for this and it was really a very pleasant experience. We stayed in the Nottingham Suite which has apparently been upgraded since that ugly earlier review. It was a delightful place, gracious service and wonderful food. The only drawback is that this suite is on the third floor, and there are no elevators, so if you... More

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kitchener, on
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed April 22, 2013

Location was great and front desk staff very hospitable. Unfortunately, our night sleep was interupted by kids up early in the room above us. Building is old so you could hear the people above you walking around, and in our case the kids above jumping or running. Front desk staff seemed sympathetic of our concerns and did give us approx.... More

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Virginia, USA
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 28, 2013

When we visited Niagara Falls, we stayed in the Red Coach Inn, which is a quaint historic inn and were pleased with the nice rooms and convenient location to the Falls on the American side. The room was quite pleasant and quiet, with good queen beds, a wonderful jacuzzi tub and robes. Small issues as far as negatives: no glasses... More

Was this review helpful? Yes 2
JoAnn O, Public Relations Manager at The Red Coach Inn Historic Bed and Breakfast Hotel, responded to this review
May 6, 2013

Thank you for your recent stay with us. We appreciate your feedback regarding your experience. It is our goal to provide the highest level of customer service. We rely on our guests to let us know when we have fallen short. Comments such as yours permit us to target areas of concern and take the necessary steps to remedy the... More

Woodbridge, Virginia
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 27, 2013

Let me preface my review by saying if you read the plethora of reviews on the Red Coach Inn, you will see some common themes discussed by previous reviewers: ease of location to the falls and rapids, cozy fireplace, apathetic staff, mediocre food from the Red Coach Inn Restaurant, and oftentimes incompetent waitstaff. My boyfriend and I visited Niagara Falls... More

Was this review helpful? Yes 3
JoAnn O, Guest Relations Manager at The Red Coach Inn Historic Bed and Breakfast Hotel, responded to this review
May 6, 2013

Please accept our sincere apologies for the inconveniences you encountered during your stay with us. Along with our General Manager, we have reviewed your comments and we have taken the appropriate actions to ensure a situation of this nature will not be repeated in the future. More

Buffalo, New York
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 22, 2013

Beautiful decor with Comfortable Wing back chairs and a heavenly pillow top bed for a good nights sleep. I felt pampered in their large jacuzzi tub so soothing to my sore back after a long day and they provided nice warm robes to relax in, a delight as well. We had a refrigerator with complimentary 1/2 split of champagne and... More

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Milton, Ontario, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 21, 2013

My husband & I visited Niagara Falls NY/Buffalo Area for 2 nights last month for our wedding anniversary. After reading positive reviews on Trip Advisor & on the recommendation of the innkeeper of the B&B we were staying at down the road (Hillcrest Inn B&B-which is absolutely fabulous by the way!) we decided to have dinner our first night (Friday)... More

Was this review helpful? Yes 2
JoAnn O, Public Relations Manager at The Red Coach Inn Historic Bed and Breakfast Hotel, responded to this review
March 26, 2013

I am sorry that you have not been contacted, We were unable to find the email that was sent. Please feel free to contact myself directly at jmulnix@hvs.com. J. Mulnix More

 
 
 
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Additional Information about The Red Coach Inn Historic Bed and Breakfast Hotel

Also Known As:
The Red Coach Inn Historic Hotel Niagara Falls
The Red Coach Inn Historic Hotel
The Red Coach Inn Historic b&b Hotel
Address: 2 Buffalo Avenue, Niagara Falls, NY 14303
Phone Number:
Region: United States > New York > Niagara Falls
Amenities:
Bar/Lounge Business Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 13 B&Bs / Inns in Niagara Falls
Price Range: $$$
Official Description (provided by the hotel):
Built by the Schoellkopf family to resemble the Bell Inn in Finedon, England, and named after the red carriage that brought General Marquis de Lafayette to Niagara Falls, the Red Coach Inn has been welcoming guests to Niagara Falls since 1923. Overlooking the spectacular Upper Rapids just 500 yards from the American Falls, the inn is Niagara’s most distinctive historic structure, with its English Tudor exterior and warm English country ambiance. ... more   less 
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The Red Coach Inn Historic Bed and Breakfast Hotel
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