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The Red Coach Inn Historic Bed and Breakfast Hotel

3.0 of 5 2 Buffalo Avenue, Niagara Falls, NY 14303
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The Red Coach Inn Historic Bed and Breakfast Hotel
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The Red Coach Inn Historic Bed and Breakfast Hotel
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536 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dowagiac, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

While traveling from Michigan through New England our first night was spent at the Red Coach Inn and I have to say it was well worth our time. The service staff were very friendly and accommodating. Our room had a "hot tub" size jacuzzi style bath tub. It took several minutes to fill it up. The wait was worth it.... More

Was this review helpful? Yes 1
scott s, General Manager at The Red Coach Inn Historic Bed and Breakfast Hotel, responded to this review

WOW I WONDER WHO CALLED ??? I spend many late nights at our FANTASTIC INN !!! I must admit at times it can get a little "spooky" but I love it !!! When the lights are off and the inn is locked up for the night it is so very, very, dark that you can't see anything and your mind... More

1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here for one night. the inn is in the perfect location to the falls as it is easily in walking distance. The room was very nice and clean and the overall look of the inn was charming. When we arrived there was nobody at the front desk to check us in. We waited several minutes and rang the... More

Was this review helpful? Yes
scott s, General Manager at The Red Coach Inn Historic Bed and Breakfast Hotel, responded to this review

I am so very sorry that you received this unforgivable service. I thank you for taking the time to explain your feelings and the treatment you received. I can promise you that this is not the type of service that we provide at the Red Coach Inn. I can also promise you that this will not be tolerated. I will... More

1 review
5 of 5 stars Reviewed 1 week ago

This historic hotel is well kept, clean, quirky! Best night sleep ever in a hotel, as the rooms seem to be sound-proof!. Beautiful décor, great location for seeing the Falls, and an excellent restaurant. But what really puts this Inn over the top is the service. The manager, Nick, ensured that our stay was hassle free. He was friendly, knowledgeable... More

Was this review helpful? Yes
scott s, General Manager at The Red Coach Inn Historic Bed and Breakfast Hotel, responded to this review

Thank You !!! I love to see that our staff is going above and beyond to please our guests. This is exactly what I want to achieve. I would like every guest that comes to visit us have a very memorable and enjoyable experience. Thank You for your time to comment. Thank You, Scott More

Upington, South Africa
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

It is interesting to see how different people have different expectations and experiences to this historic inn. Reception was efficient . Rooms are old and dated and the carpet, chair and bed throw had stains but room and bathroom are clean. Bathrooms are large , had a wonderful spa bath , just wondering how the bathroom will be heated when... More

Was this review helpful? Yes 1
scott s, General Manager at The Red Coach Inn Historic Bed and Breakfast Hotel, responded to this review

I am sorry that you received poor & slow service. This is not the image that we want to portray. I will investigate these issues, and make the proper corrections for our guests. I thank you very much for your comments, they help me to keep focused on the most important thing which is our total guest satisfaction . Thank... More

New Paltz, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for a long weekend in late September. The staff knew that we were on our honeymoon and really made us feel like royalty. The one bedroom suite was impeccably clean and absolutely gorgeously furnished. Front Desk service was incredibly friendly and helpful. They gave us great restaurant recommendations - both local favorites and their attached bar and... More

Was this review helpful? Yes 1
scott s, General Manager at The Red Coach Inn Historic Bed and Breakfast Hotel, responded to this review

I love the word AWESOME !!! Thank You so much for taking your valuable time to write these comments. I will share with our great staff, they love to hear from our guests. Thank You, Scott More

crete
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved this place. Arrived late and only stayed one night and yet they made a great impression on us. From the champagne, cheese and crackers waiting for us in the room to the restaurant staff happy to wait on us even though we arrived so late it was a great experience. The bed was so comfy!! Nice pillows!!! Great... More

Was this review helpful? Yes 1
scott s, General Manager at The Red Coach Inn Historic Bed and Breakfast Hotel, responded to this review

Thank You, I am very impressed that Christina made your stay so enjoyable. I can Promise that no staff shall ever make our guest feel unwanted no matter what time of day it is. I am very sorry you witnessed such behavior. This will be our topic for training this week. I thank you very much for letting me know... More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I decided to stay on the US side on the Canadian thanksgiving/ her birthday trip. We have always thought that the Red Coach Inn would be a nice spot.. It turned out better than we had imagined.. Meals, both dinner and the complimentary breakfast were excellent , as was the service. Room was great and what a... More

Was this review helpful? Yes 1
scott s, General Manager at The Red Coach Inn Historic Bed and Breakfast Hotel, responded to this review

Thank You !!! I remember you, it was so nice to speak with you. You are such a wonderful couple !!! I enjoyed you company. I can't wait until you come see us again !!! Thank You, Scott More

Greensboro, Maryland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Great service, excellent food, perfect location. If u read poor reviews about this place ignore them! I am super picky and I thought it was a wonderful place to spend a romantic time for my anniversary. Well worth the money.

Was this review helpful? Yes
scott s, General Manager at The Red Coach Inn Historic Bed and Breakfast Hotel, responded to this review

Thank You !!! This tells me that we are reaching our goal of " total guest satisfaction " Thank You, Scott More

Chico, California
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 2 nights here and felt quite spoiled. We met several staff members and all were courteous, friendly and professional; best of all, they all seemed content to be doing their jobs well. The fruit, cheese and sparkling wine in our room upon arrival were matched only by the warm cookies handed to us upon departure (I love cookies!)... More

Was this review helpful? Yes 1
scott s, General Manager at The Red Coach Inn Historic Bed and Breakfast Hotel, responded to this review

Shelia, I personally thank you for your wonderful comments !!! Your comments means so much to our staff, this is their report card and they take their job responsibilities very seriously. We post every comment for our staff to review, and use these helpful comments as a training tool. Our staff takes pride in there jobs and are committed to... More

West Palm Beach, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We went there for our 41st Wedding Anniversary where we held our wedding reception. Service and Dinner were excellent including the spectacular view. You made a "young couple" very happy for a joyous occasion.

Was this review helpful? Yes 1
scott s, General Manager at The Red Coach Inn Historic Bed and Breakfast Hotel, responded to this review

Thank You !!! William your night was truly our enjoyment. We had such a pleasure creating that special night for you !!! Please come back soon, there is always a reason to celebrate... Thank You, Scott More

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Additional Information about The Red Coach Inn Historic Bed and Breakfast Hotel

Address: 2 Buffalo Avenue, Niagara Falls, NY 14303
Phone Number:
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — The Red Coach Inn Historic Bed and Breakfast Hotel 3*
Number of rooms: 35
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Also Known As:
The Red Coach Inn Historic b&b Hotel
The Red Coach Inn Historic Hotel Niagara Falls

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