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BEST WESTERN Summit Inn

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9500 Niagara Falls Boulevard, Niagara Falls, NY 14304-4909
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BEST WESTERN Summit Inn
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721 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Norwalk, United States
5 of 5 stars Reviewed yesterday NEW

Excellent service, our room was clean, breakfast and indoor pool were great! Aprox. 5-6 minutes drive to the falls and finding a parking was no problem. No smoking and pets are not allowed; which helps the place to stay clean and free from odors. Overall it was great. We stayed there two nights.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Nijmegen, The Netherlands
Level Contributor
42 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed in this hotel for two nights and our overall experience was a pleasant one. The room was nice and clean, as well as the bathroom. The king bed was very comfortable. Wifi worked great. Breakfast was good; with waffles, eggs, sausages and several types of muffins and yoghurts. There were enough places to sit in the breakfast area... More 

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East Norriton, Pennsylvania, United States
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here recently for one night on our visit to Niagara Falls. The hotel is very nice and clean, with comfortable beds. There were 3 adults and we had a room with two queen beds. There was enough room for all of us. However, we each only had one small overnight bag. With too much luggage, you might have an... More 

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BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again soon! Sincerely, Kristina Baird Front Office Manager More 

Genesee, United States
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

The hotel was nice and clean. Breakfast was really nice. The rooms were extremely small and not able to accommodate luggage, baseball equipment d/t tournament (we booked several rooms), etc. the tub did not work, and unable to bath the baby.

Review collected in partnership with Best Western

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BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We have tub stoppers available at the front desk should you need one, I apologize for your inconvenience you experienced. We have rooms with both double beds or queen beds, as well as rooms with 1 king bed, or family suites with 1 King bed, 2 Queen beds and a pull-out sofa. We... More 

1 review
4 of 5 stars Reviewed 4 days ago NEW

Very clean hotel and close to Niagara Falls, I have stayed at a Best Western before and have always liked this chain. This was barely 15-20 mins from the Falls and very convenient to stay rather than any of the pricier hotels closer to Niagara Falls. They also offer breakfast which is a plus, and sets you up nicely for... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again! Sincerely, Kristina Baird Front Office Manager More 

Milwaukee, Wisconsin
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 days ago NEW

This was a very acceptable hotel. Easy to get to and did all we wanted for a one night stay. Even this far out and with a AAA discount the per night charges certainly reflect that Niagara Falls is expensive. This is an older hotel but is in good repair.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again! Sincerely, Kristina Baird Front Office Manager More 

1 review
4 of 5 stars Reviewed 4 days ago NEW

The hotel was neat and clean at very good location approx 15 min drive to falls with great facilities like pool,games and good breakfast at reasonable price. Definatley gonna stay here if visit the falls again.

Was this review helpful? Yes
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again! Sincerely, Kristina Baird Front Office Manager More 

Fremont, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

Stay was worth the money we paid. Very clean, calm and suitable place 10 minutes of drive to Niagara falls. Very good breakfast. We had peaceful time during the stay and very freindly and helpful reception welcome.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again! Sincerely, Kristina Baird Front Office Manager More 

oakenk
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Compared to other hotels we stayed at on this trip this hotel was very busy. The staff was very helpful and pleasant. We only stayed one night so we didn't get a chance to try most of the amenities. The wifi was great! The breakfast was good, but again very busy at times.

Was this review helpful? Yes
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again! Sincerely, Kristina Baird Front Office Manager More 

Virginia Beach, Virginia
5 of 5 stars Reviewed 5 days ago NEW

We had a very pleasant experience at this hotel. It was clean throughout, including our room and bathroom, the pool area, and the dining area. I am an early riser so I appreciated that even though the posted time for breakfast was 7:00 am, coffee was available much earlier. I enjoyed the hot breakfast as well. I have nothing negative... More 

Was this review helpful? Yes
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again! Sincerely, Kristina Baird Front Office Manager More 

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