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All 48 Niagara Falls hotels

BEST WESTERN Summit Inn

2.0 of 5 Hotel   |   9500 Niagara Falls Boulevard, Niagara Falls, NY 14304-4909
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78%
Ranked #3 of 48 hotels in Niagara Falls
A recent review
5 of 5 stars reviewed 6 days ago
Marc K Houston, United States
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405 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
Houston, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Excellent, friendly and customer focused staff! We enjoyed the breakfast, cleanliness and convenience. We have stayed at this hotel several times in the past and feel this hotel provides good value for the price.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWSummitInn33088, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you very much for the review! We hope to see you again soon! More

Ajax, Canada
Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everything at the hotel the same as before, well worth a visit BUT instead of the stuff which at least looked like scrambled eggs and didn't taste too bad, they now serve little polystyrene discs where the eggs used to be. Michelle advised me that at least these polystyrene discs were made from real eggs, but didn't say from which... More

Was this review helpful? Yes 2
BWSummitInn33088, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review- I understand that you were not fond of the eggs but I assure you they taste far better than the scrambled eggs we used to serve. We hope to see you again in the future. Sincerely Kristina Baird More

Rochester, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As I drove down niagara Falls Blvd I saw a lot of run-down looking hotels/motels and was relieved when I arrived at the Best Western! It was immaculate! There was quite a selection for breakfast and coffee and juices are available all day!

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BWSummitInn33088, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again soon! Sincerely, Kristina Baird More

Brantford On. Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel on at least five occasions and were treated as special customers. The breakfast is really nice with cereal, yogurt & waffles etc. Hotel is clean and staff friendly and helpful, even with some room upgrades & renovations and the addition of an Elevator to be ready some time this summer. Easy drive to the... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BWSummitInn33088, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thanks very much for your review Mr. H! We will see you soon! Sincerely, Kristina Baird Front Office Manager More

Waterford
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is our third visit to the Best Western Summit Inn this year and that in itself should say something. The Staff have been very friendly and the facility is wonderful. The pool is area is a perfect temperature and the water is warm yet still refreshing. We had a room with a poolside balcony and this is really nice... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWSummitInn33088, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your wonderful review! We hope to see you again soon! Sincerely, Kristina Baird Front Office Manager More

United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My husband and 3 children stayed here...The pool was clean, 3 ft to 5 feet so my oldest could swim on the deeper end my youngest in the 3 ft and mid in the 4th. PERFECT!! It was very comfortable in pool area not hot and sweaty and no smell like most indoor pool areas. Very Clean!! Breakfast was AMAZING..... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWSummitInn33088, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your wonderful review! We hope to see you again soon! Sincerely, Kristina Baird Front Office Manager More

richmond hill, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

this hotel is easy access to outlet mall otherwise we would not stay here. hotel is older supposedly doing renovations but i don't see it. we have been staying at this hotel for years and there is no difference. there are newed hotels/motels in area.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWSummitInn33088, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review, Over the past few years we have recarpeted the entire hotel including hallways and common areas, replaced all of the wallpaper in the entire hotel, remodeled the pool room and pool, installed new tile in the bathrooms, new vanities, new bath surrounds, purchased new mattresses, replaced the drapes, purchased and installed flat screen televisions, improved... More

Burlington, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

We had a weekend away to relax and do a little shopping. This hotel has and I think still is going through renovations. Our room was almost brand new and we would come back again. The staff was very friendly and the breakfast was plentiflul. The only down fall was no elelvator.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWSummitInn33088, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We are in the process of constructing an elevator near the lobby at the moment, it should be ready soon. We hope to see you again! More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel provides a great value for your money. Don't judge this hotel based on its exterior, the room was recently renovated and very clean, breakfast was good, pool area was well heated and water temperature just right.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWSummitInn33088, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again. Sincerely, Kristina Baird More

Toronto, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 18, 2014

I was a bit concerned when I suggested this hotel for our group stay, as it has a low "star rating" - however after our stay, I would highly recommend this hotel to all my family and friends...it is the best value and experience we've ever had when travelling with a large group. The kids loved the large pool, the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWSummitInn33088, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again! Sincerely, Kristina Baird Front Office Manager More

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Additional Information about BEST WESTERN Summit Inn

Also Known As:
Best Western Summit Hotel Niagara Falls
Best Western Summit Inn Niagara Falls
Best Western Niagara Falls
Best Western Summit Hotel
Address: 9500 Niagara Falls Boulevard, Niagara Falls, NY 14304-4909
Phone Number:
Location: United States > New York > Niagara Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#2 Romantic Hotel in Niagara Falls
#2 Business Hotel in Niagara Falls
#3 Family Hotel in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Summit Inn 2*
Official Description (provided by the hotel):
Modern - Heart of shopping district; US Route 62; 5 mi to Falls. ... more   less 
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