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BEST WESTERN Summit Inn

2.0 of 5 9500 Niagara Falls Boulevard, Niagara Falls, NY 14304-4909
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Certificate of Excellence 2014
BEST WESTERN Summit Inn
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BEST WESTERN Summit Inn
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622 reviews from our community

Traveler rating
    233
    254
    87
    26
    22
See reviews for
284
204
17
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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    (622)
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    (118)
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    (204)
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    (119)
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fitchburg, United States
1 review
5 of 5 stars NEW

Very clean all around nice room and dining hall staff was great professional and friendly .lots of amenities close by and bowling next door.a few miles from the falls but easy commute and your not stuck in tons of traffic

Review collected in partnership with Best Western

Was this review helpful? Yes
Lancaster, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

We felt the rooms were nice, the pool was very clean, breakfast was plentiful and a wide variety of options. I felt the staff was friendly & efficient at front desk, breakfast and housekeeping. We plan on a summer trip and would consider staying here again.

Review collected in partnership with Best Western

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niagara falls, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

room was a bit small and heating unit was noisy, but overall I would stay here again. Staff were friendly and gave good directions to places we wanted to go. Breakfast was ready and convenient. I prefer to stay at hotels that have the breakfast so I can hit the road with a good start.

Review collected in partnership with Best Western

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Hamilton
Contributor
19 reviews 19 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Whenever we visit the Niagara Falls, NY area, we stay here as it is close to the Outlet Mall and provides good accommodation. This time we needed two rooms as we had our daughter and granddaughter with us. The last couple times we stayed here, the hotel was being renovated - a different area each time - and this visit... More 

Was this review helpful? Yes
Waterloo, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staying the night, a quite snowy, stormy night with plenty of snow all around, seemed a bit of a problem for the desk clerks. Cars were parked every which way, including in front of the entrance. When I inquired about this I was informed that a previous clerk had approved, that the present clerk did not, and neither would his... More 

Was this review helpful? Yes 1
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you very much for your review! We have actually remodeled everything in the building except the lobby and the furniture in the rooms. Wallpaper, carpeting, bathrooms and new televisions as well as new counters in the breakfast room and business center have been installed. The pool room was completely redone with flooring, a new pool texture and paint. Right... More 

Andover, New York
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We used this hotel for park and fly. We were treated extremely well during a difficult weather time. One employee took us to the airport when we could not get a cab. Upon our flight cancellation, we were able to get a last-minute room at the reduced rate of our subsequently cancelled return room.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you very much for your review! We hope to see you again. Sincerely, Kristina Baird Front Office Manager More 

Naples, New York
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped here on our way to Canada and got a clean, newly remodeled room with a comfortable King sized bed for under $80 (AAA rate). Free Breakfast with Good coffee was included. While we did not use the pool, it looked much larger than the average hotel/motel pool and nearby was a nice equipped arcade game area. It looks... More 

Was this review helpful? Yes
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you very much for your review! We hope to see you again. Sincerely, Kristina Baird Front Office Manager More 

kesrock
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is great value. It is clean and beds are comfortable. The staff is friendly and accomodating. We were there with a group of ladies for our 2nd annual shopping and fun girls weekend. They made our stay great and we will definitely be back next year. Every area of this hotel is clean, the pool area is exeptionally... More 

Was this review helpful? Yes 1
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you very much for your review! We hope to see you again. Sincerely, Kristina Baird Front Office Manager More 

Mississauga, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

But my fear that if the ratings get too high that might change as in price, service, I hope this does not happen.. This is my honest opinion as other motels in the area are closed down and are for sale which means no competition for this motel... I hope that they are smart enough to not go that route... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you very much for your review! We hope to see you again. Sincerely, Kristina Baird Front Office Manager More 

Waterloo, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My two teenagers and I stayed for a few days while shopping at the Niagara Falls Outlet mall. The hotel was inviting, clean and served our purposes well. Our room was on the second floor and was clean and spacious enough for us. The staff was pleasant and very helpful for directions and hints on where to go. The complimentary... More 

Was this review helpful? Yes 1
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you very much for your review! We hope to see you again. Sincerely, Kristina Baird Front Office Manager More 

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Additional Information about BEST WESTERN Summit Inn

Address: 9500 Niagara Falls Boulevard, Niagara Falls, NY 14304-4909
Phone Number:
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Summit Inn 2*
Number of rooms: 88
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Best Western, Expedia, Priceline, EasyToBook, Hotwire, Hotels.com, Odigeo and Tingo so you can book your BEST WESTERN Summit Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Summit Hotel Niagara Falls
Best Western Summit Inn Niagara Falls
Best Western Niagara Falls
Hotel Style:
#2 Romantic Hotel in Niagara Falls
#3 Family Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls

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