We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Summit Inn

Certificate of Excellence
Hotel website
Hotel deals
9500 Niagara Falls Boulevard, Niagara Falls, NY 14304-4909
Book on
TripAdvisor
Trusted partner. We work with Best Western to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for:1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN Summit Inn
View Map
Add Photo Write a Review

814 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This is the second time I stayed in this hotel. It's clean and provides a nice place for short stay. Their breakfast area is spacious, choices are abundant. There are two self-served waffle makers, (may need to line up to get your own because each takes 2 &1/2 minutes to make ) syrup available ( just no whipped cream nor... More 

Helpful?
Thank Joria T
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you very much for your review! We hope to see you again! Sincerely, Kristina Baird Front Office Manager More 

1 review
5 of 5 stars Reviewed 4 weeks ago

The employees at this hotel are the best and this location is very close to the Falls without paying the Falls prices. Lot's of good restaurants in the area also. If you want good selections just ask the front desk staff they are very informative of the area.

Review collected in partnership with Best Western

Helpful?
Thank 554donaldh
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again! Sincerely, Kristina Baird Front Office Manager More 

Mahopac, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel is nested between & extremely dilapidated motel & a bowling ally. It is a family owned and operated hotel & you would never know it by how unpleasant the front desk manager Kristina speaks to you. She is extremely condescending and rude. There was a problem with the reservation, she did not treat us as a paying guest,... More 

Helpful?
1 Thank patk275
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review. As you can see there are many good reviews about our property and myself and I do strive to make every guests stay fantastic. In reviewing your other reviews it seems you were here a few months ago and truly did not enjoy your trip to Niagara Falls. The rooms over the pool are actually... More 

T.o.
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed December 31, 2015

Stayed 1 night at the BW Summit Inn recently. The room was recently renovated and was clean. The property was clean and nice sized. Staff were generally nice. The only minor issues include the two front glass doors. They were too close together, where if you open one door the the other would bang into your or your luggage way... More 

Helpful?
Thank bk19
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review! The doors are a source of aggravation for us as well, we are hoping to renovate the lobby in the upcoming year and in doing so we can rip the doors out and replace them with automatic doors. I will ask the general manager to look into the lighting in case we have a bulb... More 

TORONTO
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 31, 2015

Stayed for one night to spend for a weekend break as well as for a Christmas shopping for a better deal. The pool is great but would be better if a hot tub, shower/dressing room, and a spa are available. The complimentary hot/cold breakfast was good. It's unfortunate to witness that a Female Room Attendant (FRA) was badmouthing loudly a... More 

Helpful?
Thank ALFREDO G
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review! Can you please email me at 33088@hotel.bestwestern.com and let me know which day the room attendant was doing this? I would like to address it with them. I apologize for the unprofessional manner in which they acted. I hope you will continue to stay with us in the future and hope you enjoyed your stay... More 

Toronto, Canada
1 review
4 of 5 stars Reviewed December 20, 2015

Clean, and comfortable. Close to the outlet malls and the Niagara Falls Airport. Breakfast was ok - nothing exciting but plentiful. Nicer than many of the other places in the area! Lots of restaurants nearby

Review collected in partnership with Best Western

Helpful?
Thank Y3579DBdeborahs
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again! Sincerely, Kristina Baird More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 15, 2015

very clean room and helpful staff on front desk. close to airport and only 5 dollars cab ride to airport and very prompt when called free Wi-Fi free breakfast buffet cold cereal, eggs, waffles, tea coffee and fresh fruit

Helpful?
Thank Dianne T
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again! Sincerely, Kristina Baird More 

Level Contributor
15 reviews
6 hotel reviews
4 of 5 stars Reviewed December 10, 2015

If you're flying out of Niagara Falls NY airport, this is a great park and fly destination. The airport is literally 5 min away by cab. Hotel is tidy with a nice pool and close to several restaurant options.

Helpful?
Thank Liza B
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again! Sincerely, Kristina Baird More 

Pickerington, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 9, 2015

I have stayed at this hotel many times in the past for work reasons. I reacantly returned to see that they have transformed it inside and out. fresh paint and newly update rooms with pleasant and charming colors. I most definatly will return.

Review collected in partnership with Best Western

Helpful?
Thank Charles M
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again! Sincerely, Kristina Baird More 

1 review
5 of 5 stars Reviewed December 8, 2015

My sisters and I were very pleased with this hotel. All staff were friendly, room was perfect,very clean and welcoming.The mattress very comfortable. Breakfast was fantastic, a great assortment to choose from and food was constantly refilled. Location was perfect as I needed to be in between Lockport and Niagara Falls.

Review collected in partnership with Best Western

Helpful?
Thank denisesO3990VU
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again! Sincerely, Kristina Baird More 

Questions? Get answers from hotel staff and past guests. Ask a question

340 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (52)
Viewed
Room/suite (19)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (7)
Viewed
Pool/beach area (2)
Viewed
View from room (2)
Viewed
Dining (3)
Viewed
Other (17)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (271)
Viewed
Amenities (28)
Viewed
Double Full Room (53)
Viewed
Double Queen Room (48)
Viewed
King Room with Couch (51)
Viewed
Pool (20)
Viewed
Standard King Room (39)
Viewed
The Hotel (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (3)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Niagara Falls hotels
1.9 mi away
Hampton Inn Niagara Falls / Blvd
Hampton Inn Niagara Falls / Blvd
#4 of 53 in Niagara Falls
4.5 of 5 stars 295 reviews
5.4 mi away
Sheraton At The Falls
Sheraton At The Falls
#3 of 53 in Niagara Falls
4.5 of 5 stars 1,043 reviews
5.6 mi away
Comfort Inn The Pointe
Comfort Inn The Pointe
#6 of 53 in Niagara Falls
4.0 of 5 stars 713 reviews
Show Prices
Show Prices
Show Prices
3.1 mi away
Days Inn & Suites - Niagara Falls / Buffalo
2.2 mi away
Four Points by Sheraton Niagara Falls
5.3 mi away
Hampton Inn Niagara Falls
Hampton Inn Niagara Falls
#5 of 53 in Niagara Falls
4.0 of 5 stars 791 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay