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All 48 Niagara Falls hotels

BEST WESTERN Summit Inn

2.0 of 5 Hotel   |   9500 Niagara Falls Boulevard, Niagara Falls, NY 14304-4909
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78%
Ranked #4 of 48 hotels in Niagara Falls
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Sandra G Shelburne, United States
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  • Reviews (478)
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478 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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English first
Shelburne, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

This Best Western had comfy beds and very helpful staff. There was a large variety of breakfast items to choose from. Internet service was a little tricky, depending on how far you were from the server. The front desk staff were very helpful in fixing my issues.

Review collected in partnership with Best Western

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Wise, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

This trip was a great getaway for my wife and I. Starting from the ease of getting to the hotel, smooth check-in, the wonderful two night stay and check out everything was great. My wife and I both loved the style of the room and comfort of the bed. Front desk clerk was awesome in suggestions for dinner. Highly recommend... More

Review collected in partnership with Best Western

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Gainesville, United States
1 review
1 of 5 stars Reviewed 2 days ago NEW

I had high hopes for this hotel after reading other reviews online. However we had a terrible experience there. The room smelled like a locker room and did not get any better the entire week we were there. Our room was way in the back of the hotel. A long walk. The only elevator was in the front of the... More

Review collected in partnership with Best Western

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Toronto
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I, along with our 2 year old son, stayed two nights from July 21 – July 23, 2014. Since 2011, we have been back every single year and we have watched how the hotel has grown. It is important to note how Kristina and the management team have listened to feedback and have tried to create change... More

Was this review helpful? Yes
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! It was great to see you again! We are so pleased you like the changes we have made to the property. Sincerely, Kristina Baird Front Office Manager More

Brantford, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

we have stayed at this location many times and have enjoyed it every time. The location is very convenient to shopping and restaurants at both the Military Rd and Boulevard Mall locations. the rooms are clean and the staff friendly. it is very convenient to have breakfast on site before you start your day. Then Rapids bowling alley next door... More

Review collected in partnership with Best Western

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BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again! Sincerely, Kristina Baird Front Office Manager More

Long Island, NY
Top Contributor
70 reviews 70 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It is a very nice hotel. The room was clean and the staff was very friendly. The breakfast was the usual hotel breakfast. It's a short drive to the falls. The price was fair. I would stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again soon. Sincerely, Kristina Baird Front Office Manager More

Vancouver, Canada
Contributor
14 reviews 14 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

No matter it is not that close from Niagara Falls adventure, the hotel provide free bus tickets daily and it makes very easy to go to the attraction. The bus stop is just at main door of hotel. Breakfast is suculent and very well organized. There are very messy guests, all girls team at the kitchen keep all tidy and... More

Was this review helpful? Yes 1
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! See you soon! Sincerely, Kristina Baird Front Office Manager More

Massillon, United States
1 review
2 of 5 stars Reviewed 1 week ago

I feel for the cost of the stay, the hotel didn't offer the basics that you would receive at other hotel chains. While the rooms were very clean, the mattress was extremely uncomfortable. We will be traveling back to Niagara Falls next week for a tournament and won't stay at this hotel.

Review collected in partnership with Best Western

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BWSummitInn33088, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review. Sincerely, Kristina Baird Front Office Manager More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Location of the hotel is 5 mins from the Niagara Falls State Park and the I-190 freeway - making it a very convenient location. Very nice staff and one of the better Best Westerns Ive stayed in. Two complaints would be the indoor pool reminds me of swimming in the ocean. Salinity appeared abnormally high. And the free WiFi, while... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWSummitInn33088, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We do have a salt water pool so the salinity is normal. It also takes about 15 minutes to get to Niagara Falls as we are about 7 miles away. We hope to see you again soon! Sincerely, Kristina Baird Front Office Manager More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My team stayed here for a softball tournament, nice place, good breakfast, good location. Room is a little smaller than usual, beds are too high. Definitely need to hook up an elevator for the luggages.

Was this review helpful? Yes
BWSummitInn33088, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We actually have an elevator now! We hope to see you again soon! Sincerely, Kristina Baird Front Office Manager More

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Additional Information about BEST WESTERN Summit Inn

Address: 9500 Niagara Falls Boulevard, Niagara Falls, NY 14304-4909
Phone Number:
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Summit Inn 2*
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Also Known As:
Best Western Summit Hotel Niagara Falls
Best Western Summit Inn Niagara Falls
Best Western Niagara Falls

52 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style
#2 Romantic Hotel in Niagara Falls #3 Family Hotel in Niagara Falls #4 Business Hotel in Niagara Falls
Hotel Class
Official Description (provided by the hotel)
Modern - Heart of shopping district; US Route 62; 5 mi to Falls. ... more   less 
Number of rooms
88

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