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Four Points by Sheraton Niagara Falls

3.0 of 5 7001 Buffalo Avenue, Niagara Falls, NY 14304
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Certificate of Excellence 2014
Four Points by Sheraton Niagara Falls
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Four Points by Sheraton Niagara Falls
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381 reviews from our community

Traveler rating
    121
    168
    60
    20
    12
See reviews for
158
137
3
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
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Nashik, India
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Such a stupendous hotel and a lovely location it has .very near the falls and the park.Danny at the tourist desk is very helpful.directly opposite the casino.Many Indian restaurants around the hotel. Its as if being in India.

Was this review helpful? Yes
Beringen, Belgium
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is a few miles away from the falls, but offers free shuttle service. The hotel is pretty nice, nice and clean rooms, with view on the river. Solid breakfast, friendly and helpful staff, it was a good experience.

Was this review helpful? Yes
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear reiziger545, Thank you very much for your recent stay with us, and for taking the time to leave such a considerate review. We are happy to hear that your experience here was enjoyable, and that you took advantage of everything the area has to offer! We hope to see you again soon, should your travels return you to the... More 

ontario
Top Contributor
62 reviews 62 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you are looking for a good hotel to shop...this is a good choice. Nice hotel, clean, comfy bed, close to shopping outlets. Many restaurants within a short drive. No where really within walking distance though.

Was this review helpful? Yes 1
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear bjgdb8, Thank you for your recent stay with us, and for taking the time to leave such a kind review. We are happy to hear that your experience here was enjoyable, and that you took advantage of everything the area has to offer! We hope to see you again soon, should your travels return you to the area. Sophie... More 

Waterloo, ON
Top Contributor
54 reviews 54 reviews
34 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The front desk people were always friendly and helpful. The servers in the restaurant were also friendly. The room was nice and clean but really hot. We had to call the front desk to get some help. The temperature said 70 degrees - but it felt like a sauna! The windows couldn't be opened. We had to lower the temperature... More 

Was this review helpful? Yes 1
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear Butterfly123, We'd like to thank you for your recent stay with us, and for taking the time to leave such a considerate review. We are happy to hear that your experience here was enjoyable, and that you took advantage of everything the area has to offer! We hope to see you again soon, should your travels return you to... More 

Westfield, New Jersey
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We arrived late at night. David at the front desk was very nice. The room was small but nice. There was no formal closet it was a wardrobe very small. I travel a lot so I am critical of the rooms I stay in. The sink faucet was a little strange and that's a pet peeve I have. You had... More 

Was this review helpful? Yes
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear Maureen, We'd like to thank you for your recent stay with us, and for taking the time to leave your review. We are always happy to host seasoned travelers, they give us the most honest feedback! We are happy to hear that your overall experience here was enjoyable. We hope to see you again soon, should your travels return... More 

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

went with family of 4 for cross border shopping at nearby outlets mall, conveniantly located overlooking river , reception was courteous and prompt .lots of restaurants nearby. 5 minutes to outlet malls , where there are a lot of great deals to be had.

Was this review helpful? Yes
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear JGSP2014, We'd like to thank you for your recent stay with us, and for taking the time to leave such a considerate review. We are happy to hear that your experience here was enjoyable, and that you took advantage of everything the area has to offer! We hope to see you again soon, should your travels return you to... More 

Brampton, Canada
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 11, 2014

I just happened to find this hotel as most hotels were booked so I took a chance on this one. I must say I was pleasantly surprised. It is an awesome location and I happen to get a great escapes deal. So for that deal it was a good place to stay. The hotel sports a waterfront location and I... More 

Was this review helpful? Yes
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear Jackeo231, We'd like to thank you for your recent stay with us, and for taking the time to leave such a considerate review. We are happy to hear that your experience here was enjoyable. We hope to see you again soon, should your travels return you to the area. Sophie H Guest Relations Four Points by Sheraton Niagara Falls More 

Tempe, Arizona
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 11, 2014

this place is always clean an the staff is always pleasant an will help with any problems the food is also great. There are plenty of restaurants and shopping. You will not be disappointed for your stay at this hotel.

Was this review helpful? Yes
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear Genknorr, Thank you for your recent stay with us, and for taking the time to leave such a considerate review. We are happy to hear that our staff made your stay comfortable and enjoyable! We hope to see you again soon, we love to see familiar faces. Sophie H Guest Relations Four Points by Sheraton Niagara Falls More 

Toronto
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 11, 2014

This hotel is very nice. Our Youth Team was here for a tournament and we were pleasantly surprised. All the top decors. The pool area is large, and open. The price for the hotel is high, compared to others in the area, but you get what you pay for.

Was this review helpful? Yes
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear S D, We'd like to thank you for your recent stay with us, we are always glad to host our hockey guests! We are happy to hear that you took advantage of the amenities our hotel offers. We hope to see you again soon. Sophie H Guest Relations Four Points by Sheraton Niagara Falls More 

Mississauga, Ontario
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed November 3, 2014

We had a great time at this hotel! We went to the bar in the evening and we were greeted by Dan, the Food and Beverage Director. We were made to feel welcome and thoroughly enjoyed our evening. There was entertainment by Mike and a few of us got up and danced. We have stayed at many hotels and this... More 

Was this review helpful? Yes
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear Flash2, We'd like to thank you for your recent stay with us, and for taking the time to leave such a considerate review. We are happy to hear that our staff made your stay comfortable and enjoyable! We hope to see you again soon, and look forward to meeting your four-legged family member. Sophie H Guest Relations Four Points... More 

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Additional Information about Four Points by Sheraton Niagara Falls

Address: 7001 Buffalo Avenue, Niagara Falls, NY 14304
Phone Number:
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Niagara Falls 3*
Number of rooms: 141
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Also Known As:
4 Points By Sheraton Niagara Falls
Four Points By Sheraton Niagara Falls Hotel Niagara Falls
Hotel Style:
#5 Family Hotel in Niagara Falls
#9 Romantic Hotel in Niagara Falls

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