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Four Points by Sheraton Niagara Falls

3.0 of 5 7001 Buffalo Avenue, Niagara Falls, NY 14304
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Certificate of Excellence 2014
Four Points by Sheraton Niagara Falls
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Four Points by Sheraton Niagara Falls
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388 reviews from our community

Traveler rating
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    62
    19
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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STRATFORD
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Our Minor Peewee hockey team stayed here for a hockey tournament in January 2015. The hotel is perfect for sports teams. There is a huge area beside the pool where our boys played mini-sticks and football. The staff was very accommodating in all ways.

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Livonia, Michigan
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Four Points with our hockey team and were impressed with the level of service. The hotel staff was friendly and very tolerant with a few groups of teenagers. The hotel was clean and was a good value. Our room had a curry smell that the staff tried hard to get rid of but were never really... More 

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Senior Contributor
24 reviews 24 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel off season (january) and was very relaxing. The hotel itself is minutes away from the American falls and US/Canada border - perfect if your shopping as well, as Fashio outlets is only 20 mins away. The hotel itself is situated in a quiet, kind of sketchy neighborhood, but didn't bother me. The room was well equipped,... More 

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Toronto
Top Contributor
50 reviews 50 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

Four of us stayed at this hotel for one night. We just needed a place to sleep since we had an iternerary to do things. The rooms are comfortable and clean. The front desk staff are friendly and quick. The location is awkward though. It is close to a highway and not much around to do for walking distance. It... More 

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Toronto
Top Contributor
58 reviews 58 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I gave the Four Points a rating based on other budget hotels I've been to and not on some of the better "luxury" hotels I've stayed at. The location is outside of the busy Niagara Falls center and that's good if you want to be in a quiet neighborhood. The view of the bridge and river is pretty and calming... More 

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Cambridge, Ontario, Canada
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

What it's important to take away from my review is that this is a great hotel. The location is excellent, close to the outlet malls, and if it were light outside when we ate in the dining room I'm sure we would've had a beautiful view of the river. The place is very clean and modern and we experienced great... More 

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Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear Keith, Thank you very much for your recent stay with us, and for leaving us your feedback! We are happy to hear that your experience here was enjoyable, aside from some unpleasant neighbors. We hope to see you again soon, should your travels return you to the area. Sophie H Guest Relations Four Points by Sheraton Niagara Falls More 

Solvesborg, Sweden
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

A little strange location, but nice view over River Niagara. Close to the highway without being so close that you hear every car passing. Close to the Fashion Outlets ;-). Nice rooms, clean, good bathroom. Food was a little pricey but good. The pizza was very good. Good breakfast, but no refill offered and the serving lady was eager to... More 

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Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear Arnaud, Thank you very much for your recent stay with us, and for leaving us your review! We are happy to hear that your experience here was enjoyable, and that our location was convenient for your trip to the Fashion Outlets! We hope to see you again soon, should your travels return you to the area. Sophie H Guest... More 

Kitchener, Canada
Top Contributor
78 reviews 78 reviews
44 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I thought I was booking a completely different location so it took some time to find the property. It is close to the Outlet Mall on Military Road (approx. 3 km) but while it is on the water it is located in a neighbourhood that seems to be part industrial park and park residential. In short, it seems like a... More 

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Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear TravelGirl, Thank you very much for your recent stay with us, and for leaving us your feedback! We are happy to hear that your experience here was enjoyable, and that our staff made your stay that much more pleasant. We appreciate that you took notice of our "green" habits. We hope to see you again soon, should your travels... More 

Toronto
Contributor
18 reviews 18 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 25, 2014

We stayed for son's hockey tournament and we requested early check in with connecting room. The staff made sure both request was met! The room is fair size, but the walls are thin so you can hear next door.

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Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear AlineGToronto, Thank you very much for your recent stay with us, we are always happy to host our hockey guests! We are happy to hear that your experience here was enjoyable, and that our staff made your stay that much more pleasant. We hope to see you again soon, should your travels return you to the area. Sophie H... More 

Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 19, 2014

I was not unimpressed. Booked a King room but it was either first floor accessible (which I believe should be left for people actually requiring accessible accommodations) or a double queen.. so I took the downgrade, and got a view of the parking lot. So I was already unimpressed there. Hotel is modern and very clean. Very close to the... More 

Was this review helpful? Yes
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear Toront01, Thank you very much for your recent stay with us, and for taking the time to leave your review. We are happy to hear that your experience here was enjoyable, and that you found our location convenient for your trip to the Fashion Outlets. We hope to see you again soon, should your travels return you to the... More 

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Additional Information about Four Points by Sheraton Niagara Falls

Address: 7001 Buffalo Avenue, Niagara Falls, NY 14304
Phone Number:
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Niagara Falls 3*
Number of rooms: 141
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Also Known As:
4 Points By Sheraton Niagara Falls
Four Points By Sheraton Niagara Falls Hotel Niagara Falls
Hotel Style:
#5 Family Hotel in Niagara Falls
#9 Romantic Hotel in Niagara Falls

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