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Four Points by Sheraton Niagara Falls

7001 Buffalo Avenue, Niagara Falls, NY 14304
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Four Points by Sheraton Niagara Falls
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Four Points by Sheraton Niagara Falls
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443 Reviews from our TripAdvisor Community

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Traveler rating
    144
    198
    67
    20
    14
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183
158
5
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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La Habra, California, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very modern hotel and everywhere including the room looks very clean. Since we had a rental car, therefore we decided to stay at this hotel due to the proximity to the Falls which is not too far. Parking was very convenient and there are always parking spots available. Definitely recommend this hotel and will book myself if I ever revisit... More 

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Dublin, Ohio
3 of 5 stars Reviewed 6 days ago NEW

I made a reservation online for one night and noted that we were traveling with a small dog. The front desk did not have the information when we arrived but that was not a problem. They do charge a $40 pet fee which I find somewhat objectionable when they don't do anything to really make my dog welcome. The property... More 

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Travel_Traval
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed there for just one night. It is about 5 miles from the falls itself and I think it has been renovated within the past several years. Has a bar, restaurant, view of a calm river. The reason I gave it an average rating was that the housekeeping could be better. Our fridge had a sandwich in there from... More 

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Toronto, Ontario, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is right on the Niagara river which is nice and is only a 5 minute drive to the falls area. The staff and especially the manager of the hotel are fantastic, and the service is (and has always been) perfect at this hotel. Friendly, professional, and go out of their way to accommodate.

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Bhilai, India
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Really a good hotel, which is located on the banks of River Niagara. The restaurant & the rooms on the rear side get a nice view of river. The rooms are really very clean , comfortable with an excellent room service. The American falls are just 10 minutes drive from hotel.

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Steve W, General Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thank you for the great feedback. It is our goal to ensure that we exceed the expectations of each and everyone of our guests. We hope that you visit us again on your next trip to Niagara Falls! More 

Herndon, Virginia
5 of 5 stars Reviewed 1 week ago

Overall a good hotel, nice location, nice riverfront view. Fridge in room, shopping nearby, microwave in lobby area. Restaurant seemed nice but did not have a chance to try it out. Complementary sweet tea in lobby during evening was good. We stayed there for 2 nights. Chose this hotel since points redemption (4000 points a night) seemed very reasonable. Main... More 

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Steve W, General Manager at Four Points by Sheraton Niagara Falls, responded to this review

We are so glad that you had the chance to explore both sides of the border here in Niagara Falls. It is definitely worth the walk across the Rainbow Bridge. We hope that on your next visit you will also have a chance to enjoy dinner in Bella Vista, perhaps enjoying the sunset on our outdoor patio! More 

Rockdale, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Our stay here was amazing. All of the hotel staff were very friendly and very helpful. Our room was amazing, the beds were so comfortable. There is so much to do within walking distance to the hotel and they are very kid friendly.

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Steve W, General Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thank you Misty! We are so glad that you and your family enjoyed Niagara Falls. We hope to see you again on your next family vacation! More 

common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed 4 nights at the Four Points Sheraton Niagara Falls and we're pleased with our stay. The room was nice, clean and well appointed. Staff were friendly and helpful. Hotel was in a good location and only a 10 minute walk from the Horseshoe Falls. The concierge desk was a nice feature and allowed us to book excursions at... More 

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Steve W, General Manager at Four Points by Sheraton Niagara Falls, responded to this review

We are very glad to hear that you enjoyed your visit to Niagara Falls, Daniel. Thanks for the great feedback. Our location is conveniently just outside of the downtown hustle and bustle, and just a short ten minute drive to the state park and attractions. And since we do have a lot of travelers inquire, we do have refrigerators built... More 

Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

When we checked in we decided to make a reservation at the restaurant. When we arrived at 19:00 we saw a big group sitting in one corner of the restaurant, after ordering our drinks the friendly waiter did mention this group and that it might take a little longer, we did like that a lot! While enjoying our dinner we... More 

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Steve W, General Manager at Four Points by Sheraton Niagara Falls, responded to this review

We are excited that you enjoyed your dining experience! The Bella Vista Ristorante is definitely a popular spot for dinner, especially in the summertime with our outdoor patio and live music on the weekends. We hope that you will join us again on your next visit, as Chef is always trying out new recipes. And we will certainly share your... More 

Delray Beach, Florida
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Near to the Niagara Falls state park and the location is very beautiful with the Niagara river @ the back yard. The only concern we had is that they forgot to do room service and we had to wait outside for half an hour till they completed. We spent some time on the Niagara river and loved that evening. still,... More 

Was this review helpful? Yes
Steve W, General Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thank you for the feedback. We do love being the only waterfront property here in Niagara Falls! We're sorry about the confusion with getting your room serviced while you were out enjoying the sights, but we are glad that you used the time to further enjoy the beautiful grounds! More 

Hotel Review Summarization

What travelers say

  • River view(4)
  • Very nice(4)
  • Pool area(3)
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182 photos of this hotel

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Hotel & grounds (1)
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