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All 48 Niagara Falls hotels

Four Points by Sheraton Niagara Falls

3.0 of 5 Hotel   |   7001 Buffalo Avenue, Niagara Falls, NY 14304
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74%
Ranked #9 of 48 hotels in Niagara Falls
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Careylw Oakville, Canada
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  • Reviews (328)
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  • Room tips (113)
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328 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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English first
Oakville, Canada
Contributor
15 reviews 15 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a weekend shopping trip. I was looking for a good quality, clean hotel at a fair price. I ended up booking on points as I could get 2 nights for the same points value as 1 at another property. With that in mind we weren't expecting much. It turned out to be a nice hotel. Everything... More

Was this review helpful? Yes 3
Erin H, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thank you for sharing your experience! We find that many of our guests prefer our short distance from the hustle and bustle of the state park and close proximity to the Fashion Outlets and other shopping. We hope to see you again on your next shopping trip! More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed in this hotel as a holiday stay. My reservation had some difficulty as the starwood StarHot employee rate was not available to book and no employee assisted me with my stay. More or less, I managed to stay in a room with a small bathroom and moderate conditions of cleanliness. On the contrary, Allie at the front desk was... More

Was this review helpful? Yes 1
Fort Lauderdale, Florida
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I was attending my spouses high school reunion which was held at the Niagara Falls Sheraton Four Points. My reservation mistakenly was for an ADA accessible room, but we did not require it, and asked to be moved to a regular room with a bathtub. Because is was 4th of July weekend the hotel was sold out and would not... More

Was this review helpful? Yes 2
Erin H, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thank you for sharing your experience. I apologize for the extra stress caused by your missed wake up call, I do understand that can be very frustrating. Many of our Preferred, Gold, and Platinum members anticipate upgrades upon their arrival due to their outstanding loyalty. However, because Niagara Falls is a busy place in the summer time our beautiful river... More

Indianapolis, Indiana
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel for a night with my family. The 260 sq foot room I stayed was very clean. For 5 members, the room was a little small. The bathroom was small too. The AC was good. The people in the front desk are very cordial and friendly. We did not dine in the hotel restaurant. The Niagara Falls... More

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I thought I was lost in Buffalo before I arrived at this Four Points. Although I would rather stay here than downtown Niagara. Kids enjoyed the pool while I enjoyed a beer and a view of the river. The hotel is very clean and I think I saved a couple hundred a night compared to other hotels near the falls.... More

Was this review helpful? Yes 2
Niagara Falls
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We stayed a night. Hotel looked decent. Room was clean enough. But in the restaurant, loud music was playing late into the night. When I called to inquire about the music, I was told it would end in a couple minutes. Well, thirty minutes later the loud music was still going strong. I went to the front desk to complain.... More

Was this review helpful? Yes 3
Erin H, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this review

The satisfaction of all of our guests is our utmost priority and I am very sorry that you did not feel valued during your stay. We find that many of our guests stay at our property specifically for our live music, as live entertainment is not always easy to come by in Niagara Falls. If you decide to stay with... More

Lake Charles LA
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 16, 2014

This was my first trip to Niagara Falls area and I couldn't have asked for a nicer place. It was a bit out of the way from the "consumer area" of the falls but I thought it was awesome. We had a suite that was huge. We had 4 adults and we could have had 2 more people in the... More

Was this review helpful? Yes
Erin H, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thank you for taking the time to review our hotel, we are glad to hear you had an excellent stay! We are 4 miles from Niagara Falls and the downtown area, but we (and many of our guests) find that to be very relaxing. It sounds like you stayed in our Bridal Suite, which is one of a kind, literaly!... More

Pittsburgh, Pennsylvania, United States
Top Contributor
89 reviews 89 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 15, 2014

This hotel is a little bit far from the Niagara Falls, but hotel room is very clean and the restaurant has very delicious foods. In the restaurant, we can see a great view of Niagara river and have great calm family time with great foods. I love this hotel.

Was this review helpful? Yes
Erin H, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this review

We are so happy you love are hotel and took the time to tell us! Our restaurant patio is a great place to relax, eat, and enjoy live music and a great view. We hope to see you again soon! More

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 29, 2014

The hotel is far from the Falls. It has a great view of the lake. Unfortunately, I did not have great service at the restaurant. The rooms were clean. The staff was ok, but not friendly. I was ignored several times. If you're looking for a budget/family hotel, I would recommend this place. Two taxis got lost going to this... More

Was this review helpful? Yes 1
Erin H, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this review

I am so sorry for the issues you encountered during your stay. Please contact me directly so I can address these issues with our Food and Beverage Director. More

Oshawa, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 28, 2014

Stayed here a few weeks ago for a graduation ceremony at Niagara University. The hotel was easy to get to. The staff were very friendly and helpful. Our rooms were very clean, and modernly furnished. Couldn't have asked for anything more.

Was this review helpful? Yes
Erin H, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thank you for taking the time to give your feedback, we hope to see you again! More

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Additional Information about Four Points by Sheraton Niagara Falls

Address: 7001 Buffalo Avenue, Niagara Falls, NY 14304
Phone Number:
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Niagara Falls 3*
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Also Known As:
Four Points By Sheraton Niagara Falls Hotel Niagara Falls
4 Points By Sheraton Niagara Falls

173 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Family Hotel in Niagara Falls #6 Romantic Hotel in Niagara Falls
Hotel Class
Official Description (provided by the hotel)
Four Points by Sheraton Niagara Falls, situated on the waterfront, is perfect for weddings, vacations, or business. Our hotel has 141 rooms, 5,220 sq ft of meeting space, an indoor pool, and free wifi ... more   less 
Number of rooms
141

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