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Four Points by Sheraton Niagara Falls

3.0 of 5 7001 Buffalo Avenue, Niagara Falls, NY 14304
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Certificate of Excellence 2014
Four Points by Sheraton Niagara Falls
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Four Points by Sheraton Niagara Falls
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390 reviews from our community

Traveler rating
    125
    172
    62
    19
    12
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
11 reviews 11 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Four Points by Sheraton Niagara Fall is a Nice, very clean, family friendly hotel with nice views of the Niagara River. It is by my parents house, so we stay here with the kids when we visit from Boston area at least 2x a year. We have probably stayed here 10 times over last 3 years. Pros: This is... More 

Was this review helpful? Yes 3
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear Kenneth, Thank you very much for your recent stay with us, we are always glad to see familiar faces! We are happy to hear that your experience here was enjoyable. We hope to see you again soon, when your travels return you to the area. Sophie H Guest Relations Four Points by Sheraton Niagara Falls More 

Toronto
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed here at least 5 times already. Each time we go it gets better and better. The staff are friendly. We arrived early, and the room was ready in less than 1 hr. I told them we would be arriving early. Coupons were given right away at front desk. Ask for upgrades. For a minimal amount, this is... More 

Was this review helpful? Yes 1
STRATFORD
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 26, 2015

Our Minor Peewee hockey team stayed here for a hockey tournament in January 2015. The hotel is perfect for sports teams. There is a huge area beside the pool where our boys played mini-sticks and football. The staff was very accommodating in all ways.

Was this review helpful? Yes
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear Mo16830, Thank you very much for your recent stay with us, and for leaving us your feedback! We are happy to hear that your experience here was enjoyable, we love to hear feedback from our hockey guests. We hope to see you again soon, should your travels return you to the area. Sophie H Guest Relations Four Points by... More 

Livonia, Michigan
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 22, 2015

We stayed at the Four Points with our hockey team and were impressed with the level of service. The hotel staff was friendly and very tolerant with a few groups of teenagers. The hotel was clean and was a good value. Our room had a curry smell that the staff tried hard to get rid of but were never really... More 

Was this review helpful? Yes 1
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear scott, Thank you very much for your recent stay with us, and for leaving us your feedback! We are happy to hear that your experience here was enjoyable, we are always glad to hear feedback from our hockey guests! We hope to see you again soon, should your travels return you to the area. Sophie H Guest Relations Four... More 

Senior Contributor
24 reviews 24 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 22, 2015

Stayed at this hotel off season (january) and was very relaxing. The hotel itself is minutes away from the American falls and US/Canada border - perfect if your shopping as well, as Fashio outlets is only 20 mins away. The hotel itself is situated in a quiet, kind of sketchy neighborhood, but didn't bother me. The room was well equipped,... More 

Was this review helpful? Yes 2
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear drewiee, Thank you very much for your recent stay with us, and for leaving us your feedback! We are happy to hear that your experience here was enjoyable, and that you took advantage of our free local brew tastings. We hope to see you again soon, should your travels return you to the area. Sophie H Guest Relations Four... More 

Toronto
Top Contributor
51 reviews 51 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed January 21, 2015

Four of us stayed at this hotel for one night. We just needed a place to sleep since we had an iternerary to do things. The rooms are comfortable and clean. The front desk staff are friendly and quick. The location is awkward though. It is close to a highway and not much around to do for walking distance. It... More 

Was this review helpful? Yes 1
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear travels4soccer, Thank you very much for your recent stay with us, and for leaving us your feedback! We are happy to hear that your experience here was enjoyable, aside from some parking problems. We hope to see you again soon, should your travels return you to the area. Sophie H Guest Relations Four Points by Sheraton Niagara Falls More 

Toronto
Top Contributor
58 reviews 58 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 14, 2015

I gave the Four Points a rating based on other budget hotels I've been to and not on some of the better "luxury" hotels I've stayed at. The location is outside of the busy Niagara Falls center and that's good if you want to be in a quiet neighborhood. The view of the bridge and river is pretty and calming... More 

Was this review helpful? Yes
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear cass888, Thank you very much for your recent stay with us, we are always glad to see familiar faces! We are happy to hear that your experience here was enjoyable. We hope to see you again soon, should your travels return you to the area. Sophie H Guest Relations Four Points by Sheraton Niagara Falls More 

Cambridge, Ontario, Canada
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 10, 2015

What it's important to take away from my review is that this is a great hotel. The location is excellent, close to the outlet malls, and if it were light outside when we ate in the dining room I'm sure we would've had a beautiful view of the river. The place is very clean and modern and we experienced great... More 

Was this review helpful? Yes 1
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear Keith, Thank you very much for your recent stay with us, and for leaving us your feedback! We are happy to hear that your experience here was enjoyable, aside from some unpleasant neighbors. We hope to see you again soon, should your travels return you to the area. Sophie H Guest Relations Four Points by Sheraton Niagara Falls More 

Solvesborg, Sweden
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 6, 2015 via mobile

A little strange location, but nice view over River Niagara. Close to the highway without being so close that you hear every car passing. Close to the Fashion Outlets ;-). Nice rooms, clean, good bathroom. Food was a little pricey but good. The pizza was very good. Good breakfast, but no refill offered and the serving lady was eager to... More 

Was this review helpful? Yes 2
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear Arnaud, Thank you very much for your recent stay with us, and for leaving us your review! We are happy to hear that your experience here was enjoyable, and that our location was convenient for your trip to the Fashion Outlets! We hope to see you again soon, should your travels return you to the area. Sophie H Guest... More 

Kitchener, Canada
Top Contributor
81 reviews 81 reviews
47 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed January 3, 2015

I thought I was booking a completely different location so it took some time to find the property. It is close to the Outlet Mall on Military Road (approx. 3 km) but while it is on the water it is located in a neighbourhood that seems to be part industrial park and park residential. In short, it seems like a... More 

Was this review helpful? Yes
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear TravelGirl, Thank you very much for your recent stay with us, and for leaving us your feedback! We are happy to hear that your experience here was enjoyable, and that our staff made your stay that much more pleasant. We appreciate that you took notice of our "green" habits. We hope to see you again soon, should your travels... More 

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Additional Information about Four Points by Sheraton Niagara Falls

Address: 7001 Buffalo Avenue, Niagara Falls, NY 14304
Phone Number:
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Niagara Falls 3*
Number of rooms: 141
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Also Known As:
Four Points By Sheraton Niagara Falls Hotel Niagara Falls
4 Points By Sheraton Niagara Falls
Hotel Style:
#5 Family Hotel in Niagara Falls
#8 Romantic Hotel in Niagara Falls

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