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Four Points by Sheraton Niagara Falls

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7001 Buffalo Avenue, Niagara Falls, NY 14304
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Four Points by Sheraton Niagara Falls
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513 Reviews from our TripAdvisor Community

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Rochester, New York
Level Contributor
130 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked this hotel by mistake and I am glad I did. The hotel is a great facility- rooms are real clean- plenty of room in the foyer, meeting room on each floor and in our room. the staff was real nice. I would not hesitate to go back again!

Helpful?
Thank James R
Toronto
Level Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed there with my family after the hockey game in Buffalo. It is our third time staying at this property, so this at least tells you that we are somewhat attached to it. Everything good is still there (clean rooms, free parking, free Wi-Fi, etc). Tried the pool for the first time, and it is warm and of sufficient size... More 

Helpful?
Thank Kozm
Steve W, Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thanks for visiting us! Our hotel can be a very busy place, especially for our local hockey tournaments. But we love the energy in the hotel! So we hope that you did well in the tournament, and we look forward to welcoming you back again next year! More 

Boston, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I travel frequently for business and have stayed at the Four Points Niagara Falls (NY) several times. It's right on the river, although a few miles from the Falls and the touristy stuff. I think the Riverview rooms and restaurant are pretty cool (even in January - no pun intended) and the staff is always super helpful. This trip Elena... More 

Helpful?
1 Thank LoeFlyer
Steve W, Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thanks for the great feedback. We are always especially happy to welcome back our loyal guests, and we are glad that Elena could help turn your day around. We look forward to welcoming you back again soon! More 

Washington DC
Level Contributor
541 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Came here late and didn't want to pay for proximity or views, so this fit the bill. And it's close enough, with easy traffic to get to either side of the falls quickly. It's the perfect place to stage your visit to the falls.

Helpful?
1 Thank Kauai-Biz-Traveler
Steve W, Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thanks for visiting us! We are glad that you found our location, just minutes from all of the area's major attractions, to be convenient for your trip. More 

Dundee, Michigan
1 review
5 of 5 stars Reviewed January 3, 2016

My husband and I stayed at the Four Points by Sheraton in Niagara Falls from 01-01-16 to 01-03-16. We were pleased with our ENTIRE stay. The staff was wonderful. We were greeted by Elena, the front desk receptionist that informed us that our room had been upgraded, (I called the day prior to tell them that we were celebrating a... More 

Helpful?
Thank kaitlynn021
Steve W, Manager at Four Points by Sheraton Niagara Falls, responded to this review

Congratulations again from all of us here at the Four Points Niagara Falls! And thanks for the great review. We are so happy that we were able to help make your honeymoon a great trip. We hope to welcome you back again soon! More 

Matawan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 30, 2015

My Family and I had a very enjoyable stay at the Four Points in Niagara Falls. It was close to everything and had a beautiful riverfront view. The hotel room was clean and very spacious. We are a family of 5 and the suite was perfect. I would definitely recommend staying here.

Helpful?
1 Thank Lori P
Steve W, Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thanks so much for visiting us Lori. We are glad that you enjoyed your stay, and hope to welcome you and your family back again soon! More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 17, 2015 via mobile

Clean hotel with friendly staff ... Other than being on the river and a 20 minute ride from the falls, not much else to do in the area. Small room saved by nice bar, decent breakfast and nice River view. Pool area in hotel also very nice and well maintained.

Helpful?
Thank Millertime J
Steve W, Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thanks for the feedback. We look forward to welcoming you back again, and please feel free to ask any of our team members about the many attractions and activities just minutes from our property! More 

Atlanta, Georgia
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 12, 2015

I was told by someone that south park did an episode on guys like me who like to review properties; as though someone really gives a crap about what we review. Well in this case I must admit I really don't think they care.... but having said that I'm going to do it anyway. 1. I felt so lucky getting... More 

Helpful?
1 Thank Frankie D
Steve W, Manager at Four Points by Sheraton Niagara Falls, responded to this review

Than you for sharing your very thorough feedback. It sounds as though our team tried hard to exceed your expectations, as is always our goal. We are sorry to hear that you were still able to find concerns to bring to our attention despite those efforts. We will certainly share your suggestions and insights with our team in an effort... More 

London, Canada
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 6, 2015

We stay at many Starwood properties. This is a hotel with the best staff/team members we have encountered. We were just there to celebrate our 35th wedding anniversary. We stayed for two nights. Check in was quick and very friendly. A great start to the weekend. First morning was started off great by the staff in the restaurant. Lisa was... More 

Helpful?
1 Thank deanjunethompson
Steve W, Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thank you for the great review! We are so honored that you chose to special your special day with us. We hope to see you again next year, if not sooner! More 

Strongsville, Ohio
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 2, 2015

This hotel is off the common path and not in walking distance to any of the area attractions. The common areas are well maintained and the rooms are clean with comfortable beds. The small bathroom gives away the age of the place. River views are an advantage and the large parking lot is well lit. The indoor pool was nice... More 

Helpful?
1 Thank JOHN G
Steve W, Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thanks for visiting us John! We are glad that you enjoyed your stay and hope to welcome you back again soon. More 

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