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All 50 Niagara Falls hotels

Four Points by Sheraton Niagara Falls

3.0 of 5 Hotel   |   7001 Buffalo Avenue, Niagara Falls, NY 14304
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Ranked #9 of 50 Hotels in Niagara Falls
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
JGSP2014 Toronto, Canada
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376 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

went with family of 4 for cross border shopping at nearby outlets mall, conveniantly located overlooking river , reception was courteous and prompt .lots of restaurants nearby. 5 minutes to outlet malls , where there are a lot of great deals to be had.

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Brampton, Canada
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

I just happened to find this hotel as most hotels were booked so I took a chance on this one. I must say I was pleasantly surprised. It is an awesome location and I happen to get a great escapes deal. So for that deal it was a good place to stay. The hotel sports a waterfront location and I... More

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Tempe, Arizona
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

this place is always clean an the staff is always pleasant an will help with any problems the food is also great. There are plenty of restaurants and shopping. You will not be disappointed for your stay at this hotel.

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Toronto
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is very nice. Our Youth Team was here for a tournament and we were pleasantly surprised. All the top decors. The pool area is large, and open. The price for the hotel is high, compared to others in the area, but you get what you pay for.

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Mississauga, Ontario
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a great time at this hotel! We went to the bar in the evening and we were greeted by Dan, the Food and Beverage Director. We were made to feel welcome and thoroughly enjoyed our evening. There was entertainment by Mike and a few of us got up and danced. We have stayed at many hotels and this... More

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Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear Flash2, We'd like to thank you for your recent stay with us, and for taking the time to leave such a considerate review. We are happy to hear that our staff made your stay comfortable and enjoyable! We hope to see you again soon, and look forward to meeting your four-legged family member. Sophie H Guest Relations Four Points... More

Newark, New Jersey
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for a (reward) night while on a trip to Niagara Falls. It's pretty close to the falls, about a 5 min drive perhaps. While the neighborhood looks a little weird, it changes the moment you step into the hotel. The lounge area is clean and bright, the river view restaurant and bar right across. The... More

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Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear abhizone, Thank you for choosing us during your recent trip to Niagara Falls. We pride ourselves on having a great group of people who truly know the value of customer service. We are pleased to hear that you were satisfied with so many aspects of your visit, and we will certainly relay your encouraging comments to our team members... More

Dover, New Hampshire
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

My boyfriend and I wanted to have a romantic evening on our way back from Indiana and decided to stop in Niagara Falls. I booked the reservation using a Groupon deal ($95 for a king size river view room, with a free bottle of wine and appetizer at their in house Italian restaurant). Check-in was a breeze and the front... More

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Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear ekasser11, Thank you very much for staying with us, and for leaving us your review! We are thrilled to hear that our staff (and location) made it easy for you and your boyfriend to enjoy an impromptu trip to Niagara Falls. We hope to have you back soon, and until then we wish you safe travels! Sophie H Guest... More

Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed for two nights and the experience was wow. Steve at front desk offered us king-bed room facing the river at the same price and also helped us with the sightseeing details.Though its not close to falls, but being on a riverfront makes up for it. The neighborhood is quite but the hotel itself is quite lively. Rooms were... More

Was this review helpful? Yes 1
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear Prasun, Thank you for choosing us during your recent visit to Niagara Falls. We are happy to hear you had a positive experience, and that you appreciate the natural beauty of the surrounding area as much as we do! We hope to have you back to stay again, should your travels return you to the area. Sophie H Guest... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 19, 2014 via mobile

I had to take a trip to Niagara NY for a funeral and this tripped being unplanned, I didn't know much about the area. I had the pleasure of speaking to Jeff who made my uncertainty a much more comfortable experience. I would highly recommend this hotel as all of the staff was was friendly and extremely helpful. It was... More

Was this review helpful? Yes 2
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear Layna910, We are sorry to hear that the circumstances of your recent trip to Niagara Falls were unpleasant. We pride ourselves on our customer service, and are glad to hear that our staff was able to make your stay comfortable during this time. We look forward to seeing you again, should you return to the area under happier travel... More

Bangalore, India
Top Contributor
51 reviews 51 reviews
31 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed October 17, 2014

Stayed there during the labor day weekend.. This hotel is SPG cat 2, so got it for pretty decent points.. The hotel is right next to the Niagara river but we didn't even realize it till we went for the breakfast! The hotel offers a good breakfast spread and the riverside setting of the restaurant adds to the pleasure. Rooms... More

Was this review helpful? Yes
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear cashish11, Thank you so much for your recent stay with us, and for leaving us your feedback! We are always happy to serve our Starwood Preferred Guests. We are happy to hear that our location was a pleasant surprise, and that you weren't terribly inconvenienced by holiday weekend restrictions on room upgrades. We look forward to having you again,... More

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Additional Information about Four Points by Sheraton Niagara Falls

Address: 7001 Buffalo Avenue, Niagara Falls, NY 14304
Phone Number:
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Niagara Falls 3*
Number of rooms: 141
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Also Known As:
Four Points By Sheraton Niagara Falls Hotel Niagara Falls
4 Points By Sheraton Niagara Falls

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