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All 48 Niagara Falls hotels

Four Points by Sheraton Niagara Falls

3.0 of 5 Hotel   |   7001 Buffalo Avenue, Niagara Falls, NY 14304
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Ranked #8 of 48 Hotels in Niagara Falls
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
MrsJPWinter Washington DC, District of Columbia
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360 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Check in staff was friendly and I liked the free parking. Rooms are beginning to show their age and the pillows are musty and deflated. Very thin walls - I can hear every play of Monday night football and the conversation from next door. Was happy to see the bedside outlets but was then afraid to touch them - filthy... More

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Lindsay D, Public Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

MrsJPWinter, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short when it came to your comfort in one of... More

San Marcos, California
Top Contributor
64 reviews 64 reviews
32 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed only one night at this hotel on a trip to the falls and then on to the Finger Lakes. Sure wish our other hotel was as nice as this one. The room was clean, the beds are great at Four Points, and the breakfast is definitely full of choices. The location here in Niagara is so serene, especially... More

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Lindsay D, Public Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear ntflady, Thank you for the great review! We are glad that you enjoyed your stay and hope to see you again very soon, should your travels bring you back to the area. Four Points by Sheraton Niagara Falls More

Harrisburg, PA
Contributor
17 reviews 17 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

The hotel is away from "downtown" Niagara Falls, however it is very convenient and easy to get to. The free parking is a bonus. We stayed Ina hotel suite on the first floor which was clean and fresh. Our grandparents stayed down the hall in an accessible room which was very helpful for them. We found the staff to be... More

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Lindsay D, Public Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear JMiller19, Thank you for the great review! Our team is always happy to hear they've succeeded in meeting the needs of our guests. We are glad that you enjoyed your stay and hope to see you again very soon, should your travels bring you back to the area. Four Points by Sheraton Niagara Falls More

Powhatan, Virginia
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
281 helpful votes 281 helpful votes
1 of 5 stars Reviewed 1 week ago

The pictures are from the second one we were shown and this is where we spent one night. The first room had a stained mattress. This one had only stained mattress pads that we had them change. Walking on the carpet raised dust. Evidently they are saving electricity by not running an electric vacuum. Sheraton has really declined. They are... More

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Lindsay D, Public Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear Chuck, Thank you very much for your recent stay with us. We are deeply sorry that we fell below your expectations. Our hotel is very proud of its level of service and quality of its product, and for this reason your comments are concerning -- and will certainly be looked into. We’d like to have the opportunity to serve... More

Stamford, Connecticut
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

This is a great 3 stars hotel. We stayed for two nights and enjoy the calm,quit and beautiful river view. my family and my brothers family have the same experience even we were in different level of hotel and every morning we enjoy the water view breakfast and at night we enjoy the cocktail and dinner by the river. This... More

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Lindsay D, Public Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear Bob, Thank you for the great review! We're always happy to hear our that our guests appreciate the view as much as we do. We are glad that you enjoyed your stay and hope to see you again very soon, should your travels bring you back to the area. Four Points by Sheraton Niagara Falls More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

After reading many negative reviews I was concerned about staying here but found it to be a friendly hotel with a great staff. It is not glitzy but still very nice. First night a loud group was running down hall / I called front desk and within 15 minutes it was quite. Our a/c went out while there and they... More

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orlando
Top Contributor
131 reviews 131 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent a long weekend at this hotel. Our stay was very enjoyable. The staff was very friendly and helpful. The best feature of this hotel was the patio restaurant overlooking the Niagara River. We enjoyed using the patio with relatives from the area.

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Bangkok
Contributor
12 reviews 12 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 2 nights, rooms are clean, bathroom is big. Location is a little out of the attractions but if you have a rental car not an issue. Restaurant staff could be more friendly but food was correct. Four points standard hotel

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Newcastle upon tyne
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really beautiful hotel right by the river in a very quiet area of Niagara falls. Check in staff were great, gave lots of information about hotel and amenity's. Hotel rooms were lovely size with great free Wi-Fi too. Bar and dining area right next to river so you could sit and watch speed boats go by. Pool was on lower... More

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San Diego, California
Top Contributor
77 reviews 77 reviews
37 hotel reviews
84 helpful votes 84 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My wife and I are both SPG customers and on a recent trip to Niagara Falls and Toronto I let her book the hotel for Niagara and I did so for Toronto. We checked into the hotel for two nights and were given rooms on the “Preferred Floor”. The room was nice and the bed comfortable, the staff is great,... More

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Additional Information about Four Points by Sheraton Niagara Falls

Address: 7001 Buffalo Avenue, Niagara Falls, NY 14304
Phone Number:
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Niagara Falls 3*
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Also Known As:
Four Points By Sheraton Niagara Falls Hotel Niagara Falls
4 Points By Sheraton Niagara Falls

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Niagara Falls #7 Romantic Hotel in Niagara Falls
Hotel Class
Official Description (provided by the hotel)
Four Points by Sheraton Niagara Falls, situated on the waterfront, is perfect for weddings, vacations, or business. Our hotel has 141 rooms, 5,220 sq ft of meeting space, an indoor pool, and free wifi ... more   less 
Number of rooms
141

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Toronto, Canada
1 month ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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