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All 48 Niagara Falls hotels

Four Points by Sheraton Niagara Falls

3.0 of 5 Hotel   |   7001 Buffalo Avenue, Niagara Falls, NY 14304
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75%
Ranked #9 of 48 hotels in Niagara Falls
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
shan_Indy Indianapolis, Indiana
  • Reviews (326)
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326 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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English first
Indianapolis, Indiana
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed in this hotel for a night with my family. The 260 sq foot room I stayed was very clean. For 5 members, the room was a little small. The bathroom was small too. The AC was good. The people in the front desk are very cordial and friendly. We did not dine in the hotel restaurant. The Niagara Falls... More

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A TripAdvisor Member
1 of 5 stars Reviewed 3 days ago NEW

Would not recommend....clogged drain in bathroom (gross), big fight for all to see in the restaurant at breakfast, between 2 waitresses (so uncomfortable)!!! And the worst of all? We had an item of value, STOLEN from our room....so bummed! The hotel has a gorgeous setting...too bad all the other "stuff" ruined our stay for us!

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I thought I was lost in Buffalo before I arrived at this Four Points. Although I would rather stay here than downtown Niagara. Kids enjoyed the pool while I enjoyed a beer and a view of the river. The hotel is very clean and I think I saved a couple hundred a night compared to other hotels near the falls.... More

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Niagara Falls
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We stayed a night. Hotel looked decent. Room was clean enough. But in the restaurant, loud music was playing late into the night. When I called to inquire about the music, I was told it would end in a couple minutes. Well, thirty minutes later the loud music was still going strong. I went to the front desk to complain.... More

Was this review helpful? Yes 3
Lake Charles LA
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my first trip to Niagara Falls area and I couldn't have asked for a nicer place. It was a bit out of the way from the "consumer area" of the falls but I thought it was awesome. We had a suite that was huge. We had 4 adults and we could have had 2 more people in the... More

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Erin H, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thank you for taking the time to review our hotel, we are glad to hear you had an excellent stay! We are 4 miles from Niagara Falls and the downtown area, but we (and many of our guests) find that to be very relaxing. It sounds like you stayed in our Bridal Suite, which is one of a kind, literaly!... More

Pittsburgh, Pennsylvania, United States
Top Contributor
78 reviews 78 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is a little bit far from the Niagara Falls, but hotel room is very clean and the restaurant has very delicious foods. In the restaurant, we can see a great view of Niagara river and have great calm family time with great foods. I love this hotel.

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Erin H, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this review

We are so happy you love are hotel and took the time to tell us! Our restaurant patio is a great place to relax, eat, and enjoy live music and a great view. We hope to see you again soon! More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 29, 2014

The hotel is far from the Falls. It has a great view of the lake. Unfortunately, I did not have great service at the restaurant. The rooms were clean. The staff was ok, but not friendly. I was ignored several times. If you're looking for a budget/family hotel, I would recommend this place. Two taxis got lost going to this... More

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Erin H, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this review

I am so sorry for the issues you encountered during your stay. Please contact me directly so I can address these issues with our Food and Beverage Director. More

Oshawa, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 28, 2014

Stayed here a few weeks ago for a graduation ceremony at Niagara University. The hotel was easy to get to. The staff were very friendly and helpful. Our rooms were very clean, and modernly furnished. Couldn't have asked for anything more.

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Erin H, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thank you for taking the time to give your feedback, we hope to see you again! More

Senior Contributor
22 reviews 22 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 28, 2014

Hello, my husband and I stayed here on our anniversary. The staff was very nice from check in to check out. Our room was very nice. We could view the Niagara river from my room shower was beautiful in the hot tub was fabulous. The neighborhood was not so very nice. And dinner on the back outside patio was nice.

Was this review helpful? Yes 2
Erin H, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thank you for spending your anniversary with us! We are so happy you enjoyed your stay! More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 27, 2014 via mobile

Stayed there for a few weeks for business and wasn't too impressed. Not a great hotel- fitness center is limited, restaurant not too bad. Never seemed busy but always failed to upgrade platinum members. Cheap rate- not terrible if you aren't planning to spend much time in your room

Was this review helpful? Yes 1
Erin H, Front Office Manager at Four Points by Sheraton Niagara Falls, responded to this review

Thank you for your feedback. Our preferred members are very important to us and we try our best to accommodate them. In the future, please feel free to contact the hotel directly for any special requests you may have prior to your arrival. More

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Additional Information about Four Points by Sheraton Niagara Falls

Address: 7001 Buffalo Avenue, Niagara Falls, NY 14304
Phone Number:
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Niagara Falls 3*
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Also Known As:
Four Points By Sheraton Niagara Falls Hotel Niagara Falls
4 Points By Sheraton Niagara Falls

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Niagara Falls #6 Romantic Hotel in Niagara Falls
Hotel Class
Official Description (provided by the hotel)
Four Points by Sheraton Niagara Falls, situated on the waterfront, is perfect for weddings, vacations, or business. Our hotel has 141 rooms, 5,220 sq ft of meeting space, an indoor pool, and free wifi ... more   less 
Number of rooms
141

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