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The Giacomo

3.0 of 5 222 First Street, Niagara Falls, NY 14303
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Certificate of Excellence 2014
The Giacomo
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476 reviews from our community

Traveler rating
    289
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96
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pittsburgh, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was just a total charm! From the free valet parking to the sky view lounge (with 360 degree views of the falls) to the bar/lounge in the lobby to the free gourmet breakfast... each discovery was better than the one before. As this was my 5th trip to the Falls, I had tried the likes of the Sheraton... More 

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Bowmanville, Canada
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

Upon arrival our room was clean but on second day room was: -Towels were not replaced -Coffee mugs and glasses were not cleaned -Papers from chocolates were left on side tables For a 5 star hotel powdered eggs should not be served for breakfast. Food was also luke warm. Styrofoam cups were given for juice. It was hard to regulate... More 

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Montreal
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights 28-30 nov. Everything is great about this place and included : valet parking, hot breakfast, bed, view, close to everything! Everybody is very nice. Just wow! The casino nearby is worth going, the falls are amazing, I Will be back!

Was this review helpful? Yes 1
Toronto, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Stay on the US side all the time and never found this location. Knew the building really well but did not realize it was a boutique hotel. Staff was so nice and very professional. Rooms were great and the beds unbelievably comfortable. Breakfast was complete offering most anything you would desire. Came around at 9pm to drop off freshly baked... More 

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Toronto, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed two nights 26-28 Nov 2014. We found out about The Giacomo through friends and are glad they told us about it. The Art Deco style building from 1929 has tons of character. The staff are friendly and location was perfect. A few of the highlights: Complimentary valet parking, Hot buffet breakfast included (excellent waffles), Fresh, warm chocolate chip cookies... More 

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Newmarket, New Hampshire
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Without going into too many details, our recent experience at The Giacomo (pronounced Jackcomo) could have been better. The General Manager responded to my e-mail concerning my stay promptly and seemed genuinely sorry (compensated us appropriately). If you visit their lounge for a cocktail, ask for Lieanna she's an absolute pleasure.

Was this review helpful? Yes 1
Hamden, Connecticut
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2014

This was the best hotel we ever got in our 26 years of marriage staff are friendly location excellent food your room excellent slept like a baby the next time we are bringing our son so he can see Niagara Falls and that is a place to visit to see one of the wonders in America we are coming back... More 

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Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 10, 2014

This is a very cute hotel,I would suggest a visit in the spring other summer... The staff is so helpful and friendly. The bartender Linnea was a peach, such a sweetheart. The room was clean and smelled like bleach which I love because it means things were disinfected. Unfortunately we weren't up early enough to enjoy breakfast but there's tons... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 9, 2014

Our first time there. Absolutely gorgeous hotel. The unexpected extras were amazing. .. fresh baked cookies and chocolates and the included breakfast was above incredible. We just wanted to sit in all the lounges and take in the beauty. The manager was incredibly accommodating. We are so excited to return. Recommended above all the rest.

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Elyria, Ohio
1 review
5 of 5 stars Reviewed November 3, 2014

My husband and I spent two nights at The Giacomo. It was a wonderful experience. The staff was awesome! The rooms were well decorated (very nice) and the breakfast was also very good. I highly recommend this hotel!

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Additional Information about The Giacomo

Address: 222 First Street, Niagara Falls, NY 14303
Phone Number:
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Giacomo 3*
Number of rooms: 38
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Also Known As:
The Giacomo Hotel Niagara Falls
Hotel Style:
#1 Business Hotel in Niagara Falls
#2 Family Hotel in Niagara Falls
#3 Romantic Hotel in Niagara Falls

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