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The Giacomo

Certificate of Excellence
3.0 of 5
Hotel website
222 First Street, Niagara Falls, NY 14303
The Giacomo
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Ranked #3 of 51 Hotels in Niagara Falls
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Theresa C Raymond, Ohio
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513 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Raymond, Ohio
2 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed at this gem over Memorial Weekend and have to say that whenever I visit the NY side of Niagara Falls this is the only place I will be staying! Within walking distance from everything you would want to see with beautifully appointed rooms and an amazing staff this hotel has anything and everything you could want in a holiday... More 

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Hudsonville, Michigan
1 review
5 of 5 stars Reviewed yesterday NEW

My wife and I selected The Giacomo for location and we could not have been more satisfied with all aspects of The Giacomo. This was by far the most enjoyable stay we have experienced in any, and I mean any, hotel. The room was spacious, clean, quiet, and very well maintained, the breakfast was second to none, the entire staff... More 

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md
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The staff of this hotel really cares. That was very, very evident. Room was uniquely beautiful, loved the throwback decor. Bartender was friendly and helpful. Great location. Amazed at the number of Indians in Niagara Falls. I thought there was a convention for 7-11 or Dunkin Donuts!

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Doug U, General Manager at The Giacomo, responded to this review

Thank you for staying with us at the Giacomo and posting a review. I am pleased our staff was able to make your stay in Niagara Falls enjoyable. Our location is truly convenient and centrally located to all the major attractions. We hope you consider staying with us again when you return to Niagara Falls. More 

Chapel Hill, NC
Reviewer
5 reviews 5 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Can't beat the location and quality of this hotel. It is 5 minutes walk to the Falls. Distinct art greco decor. Rooms are spacious and beautiful. Has all the amenities, and free wifi, parking. Breakfast was hot and adequate. Don't forget to go up to the 19th floor viewing lobby to get a bird's eye view. And most importantly, the... More 

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Doug U, General Manager at The Giacomo, responded to this review

Thank you for posting a review of our hotel. I am glad we were able to help make your stay in Niagara Falls enjoyable. I will sharing your comments with the staff, they are appreciative when their efforts are noticed. Thanks for staying with us, we really appreciate your business. We hope to see you again on your next trip... More 

Barrie, Canada
Contributor
15 reviews 15 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at The Giacomo Hotel for 2 nights on May15 and 16th, read a lot of good revues about it and all were true. Compliments to the front desk staff Joy and Jen, friendly and great service, when asked for extra coffee it was brought up immediately, requests made before arrival were met. The location is great, all within... More 

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Doug U, General Manager at The Giacomo, responded to this review

Thank you for posting a review on Trip Advisor. I will be sure to share your comments with Joy and Jen. I am happy we exceeded your expectations and that you were able to enjoy some of the amenities and services we provide. Thank you for choosing the Giaciomo and If you are ever return to Niagara Falls we hope... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I have never written a review about any facility that I have been before. But this one really gained my appreciation. We just had an evening cookie service which was freshly cooked and super delicious. Staff was very helpful and they helped us to fid our way in Niagara Falls and suggested some attractions. They have a valet parking service... More 

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Doug U, General Manager at The Giacomo, responded to this review

Thank you for the kind review. We appreciate your feedback on your experience. I am happy you enjoyed some of the services we provide our guests. Thank you for staying with us and we hope you can visit Niagara Falls and the Giacomo again in the future. More 

scotland
Contributor
17 reviews 17 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights to view the Falls. Excellent location to explore the US park and the Falls generally. The hotel room was excellent, breakfast great and staff were very helpful on our arrival. Free parking was a bonus. Would stay here again on our next visit - preferred the more low key US side to be honest.

Was this review helpful? Yes
Doug U, General Manager at The Giacomo, responded to this review

Thank you for posting a review of the Giacomo. Our staff strives to provide all our guests an exceptional experience. I am glad you found our rooms to be very comfortable. Our hot breakfast buffet is a great start to a day of visiting Niagara Falls. Thank you for choosing to stay with us and we look forward to your... More 

Toronto
Contributor
16 reviews 16 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a very nice one night stay. The renovations are beautiful and they have kept the integrity of the art deco era. The service was fabulous. Pillow topped beds so comfortable. Great breakfast included and The Sky View Lounge was a really nice place to hang out. Awsome views. I would recommend this to anyone that wants a quieter... More 

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Doug U, General Manager at The Giacomo, responded to this review

Thank you for the kind review. I will be sharing it with the staff. They are always happy when their hard work is recognized. It is wonderful that the building was brought back to life for another generation. Thank you for staying with us and we hope to see you on your next trip to Niagara Falls. More 

Syracuse, New York
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

My family decided to do a weekend trip up to Niagara Falls. Originally we were supposed to go to the Canada side, but not everyone was up to date with their passports, so I settled on getting the best hotel possible to make our trip feel like an actual trip. OMG! I didn't know that this hotel would exceed my... More 

Was this review helpful? Yes
Doug U, General Manager at The Giacomo, responded to this review

Thank you for your kind review of our hotel. We are happy that your family enjoyed your stay at the Giacomo. I will be sharing your comments with our staff. It is nice to know we exceeded your expectations and that you found your room to be comfortable for your entire family. We hope you come stay with us again... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We had a best experiance ever Me and my family here for vacation for 4 days and then wanna out so we looking for taxi we call hotel reception they call for us we wanna go to mall in buffalo they old taxi guy he say if i run meter its gonna be $90 but i charge you flat rate... More 

Was this review helpful? Yes
Doug U, General Manager at The Giacomo, responded to this review

Thank you for taking the time to post a review about our hotel. We appreciate your feedback. We are sorry you had trouble with your taxi. Thank you for your patronage and we look forward to serving you in the future. More 

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