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The Giacomo

Certificate of Excellence
3.0 of 5
Hotel website
222 First Street, Niagara Falls, NY 14303
The Giacomo
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Ranked #3 of 50 Hotels in Niagara Falls
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
mbfa Waterloo, Canada
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497 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Waterloo, Canada
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a great hotel! The decor was lovely, the staff was friendly and helpful, the view was great and the breakfast was very nice. There was complimentary valet parking. Your car is kept nice and safe at a close distance in a gated parking lot across the street. If you have a chance go up to the observation floor... More 

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New York City
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

A friend and I snuck away from NYC for the weekend and were so very pleasantly surprised by what we had in store for us here. While the entire city was covered in snow, The Giacamo offered a welcome, warm and cozy environment. The staff were extremely attentive and helpful. Olga at the front desk and Leanne behind the bar,... More 

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We just stayed here in mid-March 2015 and had a great time. We got the Celebration package with our room to celebrate a special occasion, and couldn't be happier! The hotel is located one block from the casino and short distance to the Falls. The room was more spacious than most we had in Europe and the bathroom was very... More 

Was this review helpful? Yes 1
Cleveland
Senior Contributor
45 reviews 45 reviews
36 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Check in went flawlessly, the room was adequate, small for the price, check out was........... ok I guess, the worst thing is that breakfast isn't until 7:30, too late for my tastes. There is valet parking across the street. Overall, good to ok. Walking distance to the falls.

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Charming hotel with an awesome bar! I was visiting my family in Buffalo, but didn't want to stay at their house, so I decided to find a hotel. I've never been to Niagara Falls before, so thought it'd be nice to stay at The Giacomo. I reserved a room with fireplace and jacuzzi - it was beautifully decorated, very cozy... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

What a dream! Our room was lovely, super clean, modern decor, cozy robes, comfy king bed. American side of the falls does not have much to offer during winter months, nut we were lucky to see the frozen falls and explore nearby area. One of the front desk agents suggested us to spend a day in historic Lewiston - and... More 

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London, ON
Top Contributor
50 reviews 50 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We decided to stay at this hotel after reading the reviews on TripAdvisor and seeing the photos. It really is a lovely hotel. The bar in the lobby is beautifully decorated and a great place for an evening beverage. The room was generally comfortable, clean and well-appointed. My only complaints are: 1) It was winter and the room was too... More 

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Albany, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel is close to everything Niagara Falls has to offer - the Falls, Casino, restaurants. Our room was lovely, we didn't want to leave! Breakfast in the morning was exceptional - big variety, everything tasted fresh and yummy. They also make chocolate chip cookies in the evenings and you can ask for a glass of milk. Staff was upbeat,... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel is so beautiful! It used be an office building built in 1920s, and was converted into a hotel a few years ago. Every single staff member we met was very polite and friendly. We stayed in room 604 and it had a comfortable King bed, a fireplace and a Jacuzzi. I wish they had hotel rooms that would... More 

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San Francisco, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I simply love the Giacomo. Staff there are super friendly and warm. Most tourists would choose to stay on the Canadian side with a better view of the falls. For some reason, we eventually decided to stay on the American side. It turned out to be a wonderful decision. The Giacomo was probably the tallest building in that area so... More 

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