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All 48 Niagara Falls hotels

The Giacomo

3.0 of 5 Boutique Hotel   |   222 First Street, Niagara Falls, NY 14303
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87%
Ranked #1 of 48 hotels in Niagara Falls
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
euanhusarmi London, United Kingdom
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446 people have reviewed this hotel

Traveler rating
    275
    109
    36
    12
    14
See reviews for
91
251
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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English first
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed yesterday NEW

Nice historic building with nice rooms. Unfortunately, my fiance's wedding band was missing from my handbag upon returning to the room after a hair appointment. The room condition clearly indicated someone left in a hurry and did not finish maid service. 45 minutes before the ceremony and I had to deal with this. The management responded promptly by calling the... More

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London, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Booked the Giacomo after reading the reviews on Tripadvisor. We took two adjoining rooms, as we were a family of two adults and two teenage boys. The rooms were a reasonable, if not huge size, well equipped, and nice and quiet (although the exposed pipes in the ceiling were not quite my cup of tea!). The staff at the front... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 days ago NEW

Called looking for a room mid-evening after a 400 mile ride, luckily only a couple left! Very friendly, helpful and polite front desk gentleman. Great party room on top with view all around. Extra cool old architecture! Whirlpool Jacuzzi tub and the best-est pillows ever! Wonderful breakfast, including waffles made to order. Will make reservations ahead of time on next... More

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Fairbanks, Alaska
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I would really give this place close to a perfect review. The ambience was great, cozy and sexy. The room was decorated very cool. Bathroom was spacious enough with bath robes ready for use. I enjoyed the roomy shower....enough room for two. The shower head did not provide enough water power and limited setting choices. (Missed opportunity). I enjoyed the... More

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Boston
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very nice people who work at desk that are very responsive to every call or request. Great free valet service. Their bathroom is incredible with a large walk in shower with a seat. Our room has gorgeous decorations as most of your reviews will tell you about and was very spacious . Even being on the 3rd floor it was... More

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London
Top Contributor
62 reviews 62 reviews
43 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The rooms are ok enough, a little dark but have everything you need. The wifi is rubbish and drops out a lot . Joy on reception was lovely, however her male colleague was very rude and actually not what you expect and quite shocking. Breakfast although complimentary is basic.

Was this review helpful? Yes 1
Weeley Heath, Essex, England
Senior Contributor
46 reviews 46 reviews
37 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 1 week ago

A truly wonderful hotel - Doug Ujeski and his staff went out of their way to ensure we had an enjoyable time. The hotel is in a great location - less than 10 minutes walk to Prospect Park and the falls. The viewing deck on the 19th floor allows you a brilliant view of the fireworks on Friday nights. Breakfast... More

Was this review helpful? Yes 2
Lonesome Dove
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you are planning a trip to Niagara Falls NY. Stay Here. The Giacomo is a great hotel and the staff is a JOY to work with! I spent nearly a week in The Giacomo and enjoyed the hospitality, the lounge and especially the view. Truly a fantastic experience.

Was this review helpful? Yes 1
Buffalo
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and kids wanted to do a quick, nearby getaway where the grownups could feel like adults staying somewhere "in style" -- and the kids could enjoy it do. Giacamo is a beautiful hotel - the decor the rooms, bar lounge and the sky lounge on the 19th floor which has a great 360 (?) view of the city.... More

Was this review helpful? Yes 2
Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location is grat, can walk to enything you need. Bedroom and bathroon in suite are roomy and confortable, Vew fron 19th floor lounge is very good ( if you stand next to weendow, but not from the couches). Just be aware - pool out couch is not possible to sleep on ( before that I though I can sleep anywhere)... More

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Additional Information about The Giacomo

Address: 222 First Street, Niagara Falls, NY 14303
Phone Number:
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — The Giacomo 3*
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Also Known As:
The Giacomo Hotel Niagara Falls

187 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style
#1 Family Hotel in Niagara Falls #1 Business Hotel in Niagara Falls #1 Romantic Hotel in Niagara Falls
Hotel Class
Official Description (provided by the hotel)
The Giacomo The premiere luxury boutique hotel in Niagara Falls. Experience the majestic wonder of Niagara Falls in the world-class setting of the Giacomo Hotel - Niagara's only upscale boutique hotel. The epitome of Art Deco Architecture, the Giacomo has been completely renovated to feature ultra-modern innovations and the highest standards of personal service to satisfy the needs of the most discriminating traveler. ... more   less 
Number of rooms
38

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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