We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Giacomo

Certificate of Excellence
3.0 of 5
Hotel website
222 First Street, Niagara Falls, NY 14303
The Giacomo
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Ranked #3 of 51 Hotels in Niagara Falls
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
jaxnuts md
Write a Review

511 reviews from our community

Traveler rating
    317
    121
    45
    12
    16
See reviews for
104
290
7
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (511)
  • Mar-May only
    (135)
  • Jun-Aug only
    (156)
  • Sep-Nov only
    (113)
  • Dec-Feb only
    (107)
All months
md
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The staff of this hotel really cares. That was very, very evident. Room was uniquely beautiful, loved the throwback decor. Bartender was friendly and helpful. Great location. Amazed at the number of Indians in Niagara Falls. I thought there was a convention for 7-11 or Dunkin Donuts!

Was this review helpful? Yes
Chapel Hill, NC
Reviewer
5 reviews 5 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Can't beat the location and quality of this hotel. It is 5 minutes walk to the Falls. Distinct art greco decor. Rooms are spacious and beautiful. Has all the amenities, and free wifi, parking. Breakfast was hot and adequate. Don't forget to go up to the 19th floor viewing lobby to get a bird's eye view. And most importantly, the... More 

Was this review helpful? Yes
Doug U, General Manager at The Giacomo, responded to this review

Thank you for posting a review of our hotel. I am glad we were able to help make your stay in Niagara Falls enjoyable. I will sharing your comments with the staff, they are appreciative when their efforts are noticed. Thanks for staying with us, we really appreciate your business. We hope to see you again on your next trip... More 

Barrie, Canada
Contributor
15 reviews 15 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at The Giacomo Hotel for 2 nights on May15 and 16th, read a lot of good revues about it and all were true. Compliments to the front desk staff Joy and Jen, friendly and great service, when asked for extra coffee it was brought up immediately, requests made before arrival were met. The location is great, all within... More 

Was this review helpful? Yes
Doug U, General Manager at The Giacomo, responded to this review

Thank you for posting a review on Trip Advisor. I will be sure to share your comments with Joy and Jen. I am happy we exceeded your expectations and that you were able to enjoy some of the amenities and services we provide. Thank you for choosing the Giaciomo and If you are ever return to Niagara Falls we hope... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I have never written a review about any facility that I have been before. But this one really gained my appreciation. We just had an evening cookie service which was freshly cooked and super delicious. Staff was very helpful and they helped us to fid our way in Niagara Falls and suggested some attractions. They have a valet parking service... More 

Was this review helpful? Yes
Doug U, General Manager at The Giacomo, responded to this review

Thank you for the kind review. We appreciate your feedback on your experience. I am happy you enjoyed some of the services we provide our guests. Thank you for staying with us and we hope you can visit Niagara Falls and the Giacomo again in the future. More 

scotland
Contributor
17 reviews 17 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights to view the Falls. Excellent location to explore the US park and the Falls generally. The hotel room was excellent, breakfast great and staff were very helpful on our arrival. Free parking was a bonus. Would stay here again on our next visit - preferred the more low key US side to be honest.

Was this review helpful? Yes
Doug U, General Manager at The Giacomo, responded to this review

Thank you for posting a review of the Giacomo. Our staff strives to provide all our guests an exceptional experience. I am glad you found our rooms to be very comfortable. Our hot breakfast buffet is a great start to a day of visiting Niagara Falls. Thank you for choosing to stay with us and we look forward to your... More 

Toronto
Contributor
16 reviews 16 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a very nice one night stay. The renovations are beautiful and they have kept the integrity of the art deco era. The service was fabulous. Pillow topped beds so comfortable. Great breakfast included and The Sky View Lounge was a really nice place to hang out. Awsome views. I would recommend this to anyone that wants a quieter... More 

Was this review helpful? Yes
Doug U, General Manager at The Giacomo, responded to this review

Thank you for the kind review. I will be sharing it with the staff. They are always happy when their hard work is recognized. It is wonderful that the building was brought back to life for another generation. Thank you for staying with us and we hope to see you on your next trip to Niagara Falls. More 

Syracuse, New York
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

My family decided to do a weekend trip up to Niagara Falls. Originally we were supposed to go to the Canada side, but not everyone was up to date with their passports, so I settled on getting the best hotel possible to make our trip feel like an actual trip. OMG! I didn't know that this hotel would exceed my... More 

Was this review helpful? Yes
Doug U, General Manager at The Giacomo, responded to this review

Thank you for your kind review of our hotel. We are happy that your family enjoyed your stay at the Giacomo. I will be sharing your comments with our staff. It is nice to know we exceeded your expectations and that you found your room to be comfortable for your entire family. We hope you come stay with us again... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We had a best experiance ever Me and my family here for vacation for 4 days and then wanna out so we looking for taxi we call hotel reception they call for us we wanna go to mall in buffalo they old taxi guy he say if i run meter its gonna be $90 but i charge you flat rate... More 

Was this review helpful? Yes
Doug U, General Manager at The Giacomo, responded to this review

Thank you for taking the time to post a review about our hotel. We appreciate your feedback. We are sorry you had trouble with your taxi. Thank you for your patronage and we look forward to serving you in the future. More 

Pittsburgh, Pennsylvania
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 19, 2015

We spent 4 nights here in March celebrating my husbands 50th Birthday. It was our third trip to Niagara Falls and first time staying at The Giacomo. Location is perfect for walking to the park, casino and restaurants. The hotel is even prettier in person than it is in pictures. The lobby and lounge are decorated in Art Deco style... More 

Was this review helpful? Yes 1
Doug U, General Manager at The Giacomo, responded to this review

Thank you for your kind review of our hotel I will be sure to share it with the entire staff. I am glad you enjoyed our nightly cookies and you were able to take in the view from our Sky View Lounge, it really is a breath taking view. We truly appreciate you staying with us and look forward to... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 16, 2015 via mobile

Stayed at The Giacomo last weekend, it was a surprise for my fiancé. Booked a room with jacuzzi, it was beautiful and cozy. Every night they delivered warm cookies to our room, which I thought was a really nice touch. The observation deck on the top floor has an awesome view.

Was this review helpful? Yes 2
Doug U, General Manager at The Giacomo, responded to this review

Thank you for taking the time to write a review of our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I am happy you enjoyed our nightly cookies and were able to take in the view from our Skyview Lounge. Thank you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

215 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (202)
Viewed
Bathroom (18)
Viewed
Hotel & grounds (43)
Viewed
View from room (15)
Viewed
Room/suite (51)
Viewed
Dining (8)
Viewed
Other (67)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Room/suite (2)
Viewed
Other (6)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities