We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 48 Niagara Falls hotels

The Giacomo

3.0 of 5 Boutique Hotel   |   222 First Street, Niagara Falls, NY 14303
Hotel website
Hotel amenities
The Giacomo
Best prices from these 5 sites
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Save Saved
You added The Giacomo to your Saves list
Ranked #1 of 48 Hotels in Niagara Falls
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
Loftyviews Bonnybridge bridge
Write a Review

457 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Bonnybridge bridge
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is expensive .the check in was terrible we arrived at 1400 to be told the room was not ready and check in was not until 1600 .we were offered a smaller room that was ready but it was small and very dark .We decided to wait and went to have a look at Niagara wow what a dump... More

Was this review helpful? Yes 2
Toronto ON
17 reviews 17 reviews
17 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 1 week ago

Fab hotel with attractive decor! Front desk staff all really helpful as with past stays – special thanks to Joy for being particularly attentive to package arrival...and to other front desk associates for patience with booking and re-booking (in other areas of NY state and not sure when able to get there...all worked out thanks to front desk pros) Really,... More

Was this review helpful? Yes 2
Marietta, Ohio
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Giacomo for the first two nights of our honeymoon and could not have been happier. The hotel is beautifully done, the rooms were modern and well-designed. Upon arrival, we were afraid we might miss the fireworks -- but was pleasantly surprised to find that we could see them from our room on the... More

Was this review helpful? Yes 1
Vancouver, Washington
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We recently stayed here for several days and really enjoyed it. The hotel interior is gorgeous and it is easy to spot when out in town. Front desk staff was friendly and helpful. Room was comfortable. Be sure to go to 19th floor viewing lounge! Excellent breakfast included.

Was this review helpful? Yes 1
Marshall, Michigan
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed in the Giacomo for our wedding trip. The king suite with a fireplace and jacuzzi tub big enough for two was everything we could have asked for. The staff were friendly and attentive and made sure our stay was perfect!

Was this review helpful? Yes 2
Claines, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here 2 nights to visit the Falls. Really different hotel with an interesting history. Everything is furnished in Art Deco style to reflect that the building was built in 1929. (I would have appreciated a leaflet about the history and the renovation project) It has all been very well done and of a high quality. We had a large... More

Was this review helpful? Yes 4
New York City, New York
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were looking for a hotel on the US side because we didn't have both passports. We chose it because I think it's the nicest one by the border. We booked a room with a fireplace that had a vague view of the falls. The room was romantic in a sense that it was dark with long blackout drapes all... More

Was this review helpful? Yes 2
Shell Knob
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The first thing you notice is that there is no parking when you pull up in front of the hotel. Then you find out that as soon as you unload your car it is immediately parked by a valet in a gated parking area across the street for free. The next thing is the lobby which is very nice but... More

Was this review helpful? Yes 2
Riverton, Utah
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for one night on our visit to Niagara Falls. The hotel exceeded our expectations. The room was beautiful and very comfortable for our family of 4. We were able to walk to the Falls and the hotel allowed us to leave our car in their parking lot. The staff was very accommodating and friendly. The free breakfast... More

Was this review helpful? Yes 5
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Wow, we usually go with Trip advisors ratings but this one was bad one. Not friendly at all. We had trouble with internet and tv and front desk gentleman told me to " come downstairs and use it in the lobby" For $260 a night you would think the internet was working and tv as well. Definitely will not come... More

Was this review helpful? Yes 3
Do you own or manage The Giacomo?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Giacomo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Giacomo

Address: 222 First Street, Niagara Falls, NY 14303
Phone Number:
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Giacomo 3*
Number of rooms: 38
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TravelClick, Priceline, Odigeo and Tingo so you can book your The Giacomo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Giacomo Hotel Niagara Falls

189 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (177)
Bathroom (13)
Dining (7)
View from room (13)
Room/suite (42)
Hotel & grounds (34)
Other (68)

Management photos: Courtesy of the property manager

All management photos (13)
Hotel & grounds (4)
Dining (1)
Room/suite (2)
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near The Giacomo