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Quality Hotel & Suites At the Falls

GreenLeadersSilver level
3.0 of 5
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240 First Street, Niagara Falls, NY 14303
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Quality Hotel & Suites At the Falls
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Ranked #18 of 51 Hotels in Niagara Falls
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 1 week ago
deadlynites Greensburg, Pennsylvania
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323 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Greensburg, Pennsylvania
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Soo glad we got this hotel at a hugely discounted rate. The parking is non existent.. ice didnt work on our floor or the floor they suggest going to.. our view was spectacular of the room beside ours... There is no use of the wifi. It would constantly drop and not reconnect. No mention of any kind of breakfast or... More 

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Parma Heights, Ohio
Top Contributor
51 reviews 51 reviews
10 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Decent beds and spacious but lacking grace. The room had a sewer odor on arrival that seems to have dissipated. Missing the usual book of amenities and TV guide. Noisy neighbors. Not enough parking so guests often need to go to a nearby parking garage. The checkin was rocky but they eventually found us. Functional but unattractive lobby. Ditto the... More 

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Sarasota, Florida
1 review
2 of 5 stars Reviewed 4 weeks ago

I stayed there 2 years ago, and probably six years before that --hotel is ok, should you be there and it rains, you will find there are windows that leak and it has been happening as you can see water stains in the beau windows--stand in the parking lot, after a storm and see all the windows with towels and... More 

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1 review
3 of 5 stars Reviewed 4 weeks ago

The people were very nice, friendly, and helpful. The bathrooms were clean and nice and the towels and sheets were clean and fresh. The carpets were stained and I assumed not vacuummed since there was a beer cap on the floor. The carpets did not bother me as much as the coffee problem. We had king size room. It was... More 

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Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

For starters parking was non existent! The employee that checked us in checked us into a room that was already in use and wreaked of pot! The hotel hallways are dark and dirty, the rooms were so/so, not bad but nothing special. I would advise this property as a last resort ONLY!

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Garfield Heights, Ohio
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 20, 2015

The hotel is well kept in regards to exterior and lobby. The staff was very helpful in terms of guiding me to the closest parking garage and short cut to the falls. They have a relatively small parking lot and I had waited about 30-minutes for a space to park. Much to the avail I had to park in a... More 

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Bahrain
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 15, 2015

The hotel was in a very good locations very close to the falls... Just a few minutes walk to the garden, Rainbow bridge and the the information centre at Niagra.. It is a good hotel with a decent restaurant. The staff at the Hotel was also extremely friendly. If you are plnning to buy some pantry items for the closest... More 

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Peru, Indiana
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 12, 2015 via mobile

Drove 9 hours to see the falls and arrived at 8 am. Most of the other hotels wanted to charge for early check in. But the friendly staff here let us check in early for free. There is a bar & grill located in the hotel which is perfect for those who like to hang out in the hotel. The... More 

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Rock Hill, South Carolina
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 22, 2015

We stayed here for a couple of nights to see the falls. The hotel is decent, the rooms are spacious, clean and the beds were comfortable. The gift shop was reasonably priced. The hotel is located right across the street from the falls maybe a 5 minute walk. Would stay here again.

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West New York, New Jersey
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed March 19, 2015

I normally try to give 3 or 4s when rating, but this place was not a value, other hotels in the direct area were only a few dollars more. I have rated Super 8's higher. The staff is not to blame, but there seems to be a lack of care/ oversight by the owner/company. Staff was amiable enough but the... More 

Was this review helpful? Yes 6
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