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All 48 Niagara Falls hotels

Quality Hotel & Suites At the Falls

3.0 of 5 Hotel   |   240 First Street, Niagara Falls, NY 14303
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42%
Ranked #22 of 48 hotels in Niagara Falls
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 3 days ago
Shri R Spokane, Washington
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  • Reviews (250)
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250 people have reviewed this hotel

Traveler rating
    34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Spokane, Washington
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

7 mins walk to good hotels, Niagara Falls, Rainbow bridge. Sheets were clean. But didn't have any amenities. Good hotel for a short stay. You don't have to spend a lot for transport to the falls and the surrounding area is nice for walks. Nice customer Service. No free breakfast though.

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Wilmington, Delaware
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I stayed there for just 2 days for a business trip. The room was OK - not great - it is typical for an old hotel, I guess. Staffs were good, friendly, and helpful. Parking was a little problem. I was able to find the last spot for my first day. In my second day, I drove around for 15... More

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Ashland, Massachusetts
Senior Contributor
25 reviews 25 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We were traveling with 93 year old mother in law who uses a walker. The room was very disappointing. $ General layout of the room was OK. Handicapped door was broken: The open/close mechanism was partially disassembled. One arm of the desk style chair was all ripped. Battery on TV remote was dead making it impossible for wheel chair person... More

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Jamestown, New York
Top Contributor
122 reviews 122 reviews
27 hotel reviews
135 helpful votes 135 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

When we got there, there was no parking spots available in their parking lot so we drove around for 15 minutes to find nothing. We parked in the street and found they will valet your car for free. We were supposed to have a suite, but were informed that that they sold it to someone else before we got there..... More

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Boston, Massachusetts
Contributor
20 reviews 20 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed recently at this hotel for one night. It's nothing special, but clean and comfortable enough, though a bit worn, and the location is excellent. However, they don't hold luggage, which is a deal breaker for me, since you often need to arrive before check in or check out before you actually need to leave. Pros: The location. You... More

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Daytona Beach, FL
Top Contributor
86 reviews 86 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

We came here for our wedding and that experience was wonderful. The staff we death with went above and beyond to get things right for us. The location is great - easy access to the American side of the falls, and close enough to walk to Canada if so inclined. You can park the car and walk for most anything.... More

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Dubai, United Arab Emirates
Contributor
16 reviews 16 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and me stayed here June 1st week. Perfect location to see the falls from the American side. 5 Min walk to the falls and surrounding areas. Hotel is decent for a nights stay to see the falls. Friendly staff. We arrived early for check in and since our room was not ready we had no place to store... More

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Toledo, OH
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

While visiting the falls, we decided to extend our vacation and stay overnight. The Quality Hotel & Suites was the first hotel we came upon when exiting the state park. We requested a suite, as there were 4 of us. The staff was very friendly. The first room had a non-working jetted tub, so we called the front desk. When... More

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orwell
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I want to start by saying how helpful & polite the staff was at this hotel! Every person I met that worked there was very kind. Now the bad- the hotel needs some work done. Some rooms were musty smelling. Our room had no shower curtain, some doors needed fixing. Location is great for the American side of the falls.

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Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

The only great thing about this hotel was the location!! Well the staff was very friendly. The rooms are a bit small for the price. The wifi is horrible. We couldn't even get a connection at all!! On the other hand, the falls is a beautiful place to go see!!

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Additional Information about Quality Hotel & Suites At the Falls

Address: 240 First Street, Niagara Falls, NY 14303
Phone Number:
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Quality Hotel & Suites At the Falls 3*
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Also Known As:
Quality Hotel And Suites At The Falls
Quality Inn Niagara Falls
Quality Hotel Niagara Falls

63 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Niagara Falls
Hotel Class
Official Description (provided by the hotel)
Quality Hotel & Suites is the center hotel in Downtown Niagara Falls! Everything is located within just a few minutes walk from the hotel. Located just 1 block from the entrance of Niagara Falls State Park, the Rainbow Bridge to Canada, Seneca Niagara Casino, and more! Featuring standard rooms through whirlpool suites, we're sure to have the room type you have in mind! We are also proud to feature pet friendly rooms!All of our rooms feature: HD-TV with HBO, in-room safe, hair dryer, iron and ironing board, free wifi and more! ... more   less 
Number of rooms
211

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