Quality Hotel & Suites At the Falls (Niagara Falls, NY) - Hotel Reviews

Also Known As:: Quality Hotel And Suites At The Falls; Quality Inn Niagara Falls; Quality Hotel Niagara Falls

Address: 240 First Street, Niagara Falls, NY 14303

Region: United States > New York > Niagara Falls

Amenities:

Bar/Lounge Business Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#1 Onsen Hotels in Niagara Falls

Price Range: $

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Quality Hotel & Suites is the center hotel in Downtown Niagara Falls! Everything is located within just a few minutes walk from the hotel. Located just 1 block from the entrance of Niagara Falls State Park, the Rainbow Bridge to Canada, Seneca Niagara Casino, and more! Featuring standard rooms through whirlpool suites, we're sure to have the room type you have in mind! We are also proud to feature pet friendly rooms!All of our rooms feature: HD-TV with HBO, in-room safe, hair dryer, iron and ironing board, free wifi and more! ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Choice Hotels, Hotels.com, Travelocity, Hotwire and Tingo so you can book your Quality Hotel & Suites At the Falls reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Lynn M

Columbus, Ohio

Senior Reviewer

10 reviews

“Quality Hotel & Suites at the Falls”

Reviewed May 17, 2013 NEW

I stayed in Quality Hotel & Suites at the Falls this past weekend (Friday May 10-Sunday May 12, 2013). I reserved my room through AARP and am very pleased with my experience. The room was fresh, clean, and reasonably priced. Check-in and check-out was easy and efficient. The concierge, Sue, was especially helpful and friendly. The location is perfect as... More

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WendyK0828

Rochester, New York

7 reviews

6 hotel reviews

Reviews in 6 cities

4 helpful votes

“Great Stay”

Reviewed May 15, 2013 NEW

We traveled to Niagara Falls to visit my daughter for Mother's Day. It was a spur of the moment trip and made our reservation at the last minute. When we arrived at the hotel we learned that the reservation was made for the wrong day, and the hotel was sold out! We were at a loss. Fortunately they have some... More

WendyK0828, Thank you for sharing your recent experience at our hotel! I'm glad we were able to accommodate your reservation and appreciate your sharing your experience with my staff. Congratulations to your daughter on her engagement, and I hope we'll see you back at our hotel again soon! More

Heather F

Westford, Massachusetts

1 review

“Great lodging”

Reviewed May 2, 2013

Our family of 5 visited Niagara for one night. We have never stayed at a Quality Inn (or been to Niagara) and were a little apprehensive. We were pleasantly surprised how nice our stay was. Our room was spacious, clean and very comfortable - so comfortable i want to buy the same pillows and down blanket. The layout of the... More

Heather F, Thanks for the review! I am glad to hear you and your family had such an enjoyable time at our Hotel! We work hard to provide great accommodations, and it's nice to hear our hard work is paying off! Since our on-site restaurant serves breakfast every morning, we unfortunately do not have a continental breakfast. I apologize if... More

mihhail i

Thailand

Senior Contributor

40 reviews

21 hotel reviews

Reviews in 24 cities

9 helpful votes

“hotel for 1 night”

Reviewed April 26, 2013

If you go to Niagara falls only for 1day and need to sleep somwhere - probably this hotel will match your interest. If you arrive in Niagara falls to have a rest and more than for one day, you can be disappointed.Hotel has convenient big rooms, but they already need renovation. There big crowds of tourist here, so somitimes is... More

mihhail i, Thank you for sharing your experience at our hotel. We value all feedback and look at all feedback as an opportunity to always improve the experience our guests have. I invite you to please email me at gm@qualityniagarafalls.com to tell me what room you occupied during your stay and some of your suggestions on how you feel we... More

Delchr

St. Catharines, Canada

2 reviews

“Would not recommend”

Reviewed April 23, 2013

My girlfriends and I visit Niagara Falls New York every spring or fall to shop and we stay at the Quality Inn. However this was by far the worst stay ever! We stayed April 19 2013, we usually stay at the quality as we enjoy Legends bar! However the room was dirty, the window ledge was a pool of water... More

Delchr, I am very sorry to hear you did not enjoy your stay with us. I value your feedback and would like to hear additional information from you so I can track your stay back to the room you occupied and the housekeeper that cleaned your room. Please email me at GM@QualityNiagaraFalls.com or call me at 716-282-1212 so I can... More

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Fred D

Pittsford, New York

35 reviews

Reviews in 16 cities

“Not a bad place to stay”

Reviewed April 8, 2013

I was there for just one night and after reviewing the comments here on Trip Advisor, I was a bit concerned. They must have new management and it appears they have done some remodeling so much of the negative things I read wasn't what I experienced. I like and need a pretty firm bed and this one was just ok.... More

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Fred D, Thank you for taking the time to share your recent experience at our hotel! I'm glad to hear you had an enjoyable time while staying with us! I do apologize you did not have a coffee maker in your room, as each of our guest rooms is normally equipped with their own coffee pot. I again thank you... More

Lakerdude96

Michigan

21 reviews

7 hotel reviews

Reviews in 11 cities

16 helpful votes

“Great location, walk to the Falls”

Reviewed April 7, 2013

This Hotel is in a great location, within walking distance to everything. Only one block to the falls! On site gift shop and restaurant. Pool area is small and in open view to the restaurant and bar. We had 2 kids and reserved the 2 queen Jacuzzi suite. It was perfect for our needs and we never went to the... More

See 5 more reviews by Lakerdude96 for Niagara Falls

Lakerdude96, Thank you for sharing your recent experience at our hotel. While I am glad to hear you and your family enjoyed your stay with us, I would like the opportunity to obtain additional information from you about your stay. This will allow me to track your room back to the housekeeper your room was assigned to. When convenient please... More

akeller_88

Williamsport, Pennsylvania, United States

Reviews in 2 cities

“Wonderful Stay”

Reviewed March 25, 2013

We came to the falls for our anniversary trip, but brought our 4 yr old daughter along as well. As soon as we checked into the hotel we heard the loud bang of fireworks, walked out into the street and watched them light off the night what a great welcoming. So glad we could see them from the hotel because... More

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akeller_88, Thank you for sharing your experience at our hotel! We are delighted that you had such a great time while staying with us and visiting Niagara Falls USA; we truly appreciate you taking the time to share your experience. I hope we have the opportunity to provide you with future accommodations on your next trip to Niagara Falls USA! More

Kimmys639

Tillsonburg, Canada

Contributor

14 reviews

Reviews in 8 cities

5 helpful votes

“Comfortable Sleep for the Price”

Reviewed March 15, 2013

We spent two nights at this hotel and the room price is great. They offer free coffee in the lobby all day long. The pool is nice. We did not use the dining room. The front desk staff was friendly. Nicely located.

Kimmys639, Thanks for the review! We appreciate you sharing your experience at our hotel and hope we'll see you again on your next trip to Niagara Falls USA! More

newzl

Singapore

Reviewer

5 reviews

3 hotel reviews

Reviews in 5 cities

3 helpful votes

“Almost got robbed”

Reviewed March 8, 2013

I arrived at about 7pm for check-in in December 2012. It was dark and cold outside so all I wanted is to take a rest in the rooms. The check-in staff was courteous, however they somehow took a long while to process my check-in. While waiting for my keys, I noticed 2 suspicious men loitering around the lift lobby, and... More

newzl, Please accept my sincerest apology for the experience you have described from your stay at our hotel. This is the first I, or my staff, have heard of this! We do make ever effort to monitor the people that enter our elevators using our front desk staff and security camera system. I do wish you had alerted the front... More

1-10 of 143 reviews

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Quality Hotel & Suites At the Falls, Niagara Falls

Quality Hotel & Suites At the Falls

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