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All 50 Niagara Falls hotels

Holiday Inn Express & Suites Niagara Falls

2.5 of 5 Hotel   |   10111 Niagara Falls Boulevard, Niagara Falls, NY 14304
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Ranked #9 of 50 Hotels in Niagara Falls
A recent review
5 of 5 stars reviewed 5 days ago
Kea725
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304 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars NEW

I have stayed here many times in the past and always a wonderful stay. This stay was no different. The staff is friendly and welcoming. The rooms are very clean and beds are comfortable. The breakfast was great and the lady running the breakfast was friendly and helpful. The parking lot could have been better cleared of snow but minor... More 

Was this review helpful? Yes 2
HIENFMgmt, General Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Guest, We are so pleased you enjoyed your stay! Thank you for taking the time to complete a survey and to let us know. Customer Service is very important to us and it means the world to us to hear from a guest. Thank you so much! Safe Travels, Beth A., General Manager More 

Costa Rica
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent the a night at this hotel because our flight was cancelled due to bad weather. The stay was such a wonderful experience that we stayed one more night on our return flight. The staff were welcoming and very understanding. The hotel is well kept and our room was quite large, clean and very comfortable. It was nice to... More 

Was this review helpful? Yes 2
HIENFMgmt, General Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Guest, Thank you for taking the time to complete a survey about your recent stay with us. We are so pleased you enjoyed your stay and we were able to help you after your flight cancellation. Customer Service is very important to us and we value feedback like yours. Thank you for the high praise! I will be sharing... More 

HAMILTON
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We wanted to try a new hotel for our overnight in Niagara Falls, NY. We struck gold with the Holiday Inn Express & Suites. It is close, but not too close to all the shopping areas. It is well-maintained and not over-priced. We were graciously upgraded to a suite,which was spacious and had everything we needed for a comfortable stay.... More 

Was this review helpful? Yes 2
HIENFMgmt, General Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Guest, We are pleased to hear you enjoyed your stay, the amenities and location. Thank you for taking the time to complete a survey and to let us know! We look forward to hosting you in the future! Safe Travels, Beth Anthony, General Manager More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stay at this location weekly for business, lots of hotels in the area, but I choose this holiday inn express. entire staff treats me like family. and amber at the front desk is a pleasure to deal with. honestly, there is nothing bad that I can say about this place

Was this review helpful? Yes 3
HIENFMgmt, General Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Guest, Thank you for taking the time to complete a review about your recent stay with us. We are so pleased you enjoyed your stay! Thank you for taking the time to compliment our staff; especially Amber. Customer Service is very important to her. I will pass on your kind words. We look forward to your next visit! Sincerely,... More 

Virginia Beach, Virginia
Contributor
17 reviews 17 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Super-friendly people on staff. Everyone was kind, helpful and caring. Hotel was clean, breakfast good. Great knowledge of local attractions, restaurants and shopping. Makes me feel welcome and appreciated every time I visit.

Was this review helpful? Yes 2
HIENFMgmt, General Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Guest, Thank you for taking the time to complete a survey about your recent stay with us. Customer Service is very important to us and it means the world to the staff to hear from a guest. We are pleased to hear we help to make your stay away from home warm and welcoming. We look forward to your... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 2, 2015

As one reviewer recently commented “If you've ever stayed at a Holiday Inn Express, you have kind of seen them all.” However the Holiday Express on Niagara Fall Blvd. maybe more unique than guests realize and the trend may become more apparent at others venues well. Following our departure after a recent stay we noticed a second, additional Holiday Inn... More 

Was this review helpful? Yes 1
HIENFMgmt, Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Guest, Thank you for taking the time to complete a survey about your recent stay with us. On behalf of the entire team, I apologize your stay was less than exemplary. When checking in to any hotel with a Debit Card, a hold is placed by the bank and taken out of the available balance. Some banks and prepaid... More 

Ottawa, Canada
Top Contributor
52 reviews 52 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 30, 2014

My family (2 adults, a 3 and a 5 year old) stayed two nights over a weekend when we traveled to the Buffalo area to do some shopping. If you've ever stayed at a Holiday Inn Express, you have kind of seen them all. All the ones I've seen have similar layouts and amenities. That being said, if anything is... More 

Was this review helpful? Yes
HIENFMgmt, Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Guest, We are pleased you enjoyed your stay. Our staff takes pride in Customer Service and it is rewarding to hear from guests. Thank you for taking the time to complete a survey and to let us know about your stay. We hope you think of us the next time you are in the Niagara Falls, New York, area.... More 

Toronto, Ontario, Canada
Top Contributor
107 reviews 107 reviews
42 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed December 28, 2014

This hotel is a five minute drive from the outlet mall. Within a 5 minute drive, you can also access Target, Walmart, Topps and a number of fast food and sit down restaurants. There are also quite a few hotels and motels nearby. Rooms and public areas are kept fairly clean. Our king room was nicely furnished and included a... More 

Was this review helpful? Yes
HIENFMgmt, Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us. We are so pleased you enjoyed your stay, and convenient location to area shopping. Customer Service is very important to us and it means the world to the staff to hear from a guest. I will be posting your comments on our Brag Board for... More 

Senior Contributor
25 reviews 25 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 23, 2014

Recently we were flying out of the Niagara Falls NY airport and had our flight cancelled due to bad weather. The Holiday inn was right across the street and gave us a great rate of $79.99 which included the parking for the week we were going to be away. The room was clean and not too outdated. They had breakfast... More 

Was this review helpful? Yes
HIENFMgmt, Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Guest, Thank you for taking the time to submit a review about your recent stay with us. Although we are not able to offer such a discount all the time, we are pleased we could assist you. We hope you enjoyed your vacation and look forward to your return. Sincerely, Beth Anthony More 

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 21, 2014

Nice, clean and convenient location for shoppers of Military road outlets and people flying out of Niagara falls airport. The room with two queen beds is better than the king bedroom. Fridge, microwave and usual amenities are in good condition. Only disappointment was the shower which was painfully slow. Ample car parking spaces and ease of getting in and out... More 

Was this review helpful? Yes
HIENFMgmt, Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Guest, Thank you for taking the time to complete a survey about your recent stay with us. I apologize for any inconvenience on the shower and have asked our Maintenance Department to check all rooms that departed the same day in hopes to discover which room to address. We hope you consider staying with us again in the future.... More 

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Additional Information about Holiday Inn Express & Suites Niagara Falls

Address: 10111 Niagara Falls Boulevard, Niagara Falls, NY 14304
Phone Number:
Location: United States > New York > Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Niagara Falls 2.5*
Number of rooms: 87
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Also Known As:
Holiday Inn Express & Suites Niagara Falls Hotel Niagara Falls
Holiday Inn Express And Suites Niagara Falls
Holiday Inn Express Niagara Falls
Hotel Style:
#2 Business Hotel in Niagara Falls
#7 Romantic Hotel in Niagara Falls

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