We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express & Suites Niagara Falls

2.5 of 5
Hotel website
Hotel deals
10111 Niagara Falls Boulevard, Niagara Falls, NY 14304
Special Offer
Save 10-30%
Holiday Inn Express & Suites Niagara Falls
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Write a Review

313 reviews from our community

Traveler rating
    111
    124
    41
    13
    24
See reviews for
130
89
11
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (313)
  • Mar-May only
    (56)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (91)
  • Dec-Feb only
    (58)
All months
Amherst, New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Flight cancelled given a room at holiday inn room was nice until my granddaughter entered the bathroom , we heard a loud scream saw a large roach crawling on bathroom wall behind door reported it to front deck and of course they said WE DONT HAVE ROACHES we have people who come in and take care of that, so the... More 

Was this review helpful? Yes 4
HIENFMgmt, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

First off, I would like to say that this anonymous review is patently FALSE. As a hotelier, Trip Advisor is a necessary evil, but there review vetting process is terrible due to the volume of reviews they receive. A few points to consider when reading this review. 1. The reviewer state that a flight was cancelled in March and that... More 

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just consistently great service, breakfast, hotel conditions and rooms with Holiday Inn Express. The location is a little further away from Niagara Falls State Park and downtown, but it's only 10-20 minutes away, which was fine with us. Offered a variety of rooms (unfortunately no suite with 2 bedrooms that would accommodate the 7 of us, but they did have... More 

Was this review helpful? Yes
HIENFMgmt, General Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Guest, Thank you for taking the time to complete a review about your recent stay with us. We are so pleased you enjoyed your stay with us. It is something our staff takes great pride in; so we value your feedback. We are pleased you enjoy the Brand and its consistency. We hope you consider staying with us again... More 

Fort Lauderdale
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Friendly & accommodating staff. Upgraded our room to a suite because of our anniversary and early check in. Breakfast was well rounded. Location perfect distance from Falls, malls, and vineyards without extraordinary cost of being closer.

Was this review helpful? Yes 1
HIENFMgmt, General Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Guest, We are so pleased you enjoyed your recent stay with us and that we could help make your anniversary special! We hope you think of us the next time you are in the Niagara Falls, New York, area. Safe Travels, Beth A., General Manager More 

Waterloo, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My two teenage daughters and I stayed for a three day shopping trip, and we had a very nice stay. We were located in a two queen room on the 4th floor. I really wanted to have a suite, but unfortunately, I did find them a little pricey. Our hotel room was spotless, nicely furnished and provided more than enough... More 

Was this review helpful? Yes 1
HIENFMgmt, General Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Guest, We are so pleased you enjoyed your stay! We are pleased the WiFi, location, and breakfast worked well for you. We do hope you consider staying with us again in the future and have a chance to try the pool! Thank you for taking the time to let us know about your stay. We take pride in our... More 

Toronto, Canada
Top Contributor
163 reviews 163 reviews
36 hotel reviews
271 helpful votes 271 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Spent 1 night here while on a weekend shopping trip with my wife, and it was fine, it met our needs. It's a good value and a good location if you're shopping at the nearby Fashion Outlets. If you're spending 1 or 2 nights here, then you really can't go wrong. The free Wi-Fi signal was strong, and the room... More 

Was this review helpful? Yes
HIENFMgmt, General Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Guest, We are pleased you enjoyed your recent stay with us. Customer Service is very important to us and it means the world to the staff to hear from a guest. Thank you for taking the time to compliment our Breakfast Attendant! I will share you comments on our Brag Board for all staff to see. Thank you, Beth... More 

Upstate New York
Top Contributor
104 reviews 104 reviews
61 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed one night while visiting the Niagara Falls area. It is a short drive from the falls area before you arrive at this hotel but the drive was very manageable. We could hear guests in the pool area as we checked in and we decided then that we didn't want to try the pool out since it was already... More 

Was this review helpful? Yes
HIENFMgmt, General Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Guest, Thank you for letting us know about your recent stay with us. Customer Service is very important to us and we value all feedback as it helps us improve for future guests. I have recommended to our Housekeeping Department to make sure that all fridges are on when cleaning the room. We hope you stay with us again... More 

NYC
Top Contributor
54 reviews 54 reviews
16 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed March 15, 2015

I am a Holiday Inn Express devotee -- to the point where my kids tease me about it (like some people will only stay at the Four Seasons, I guess). We were just taking a sort of spur of the moment road trip and decided to visit Niagara Falls. HIE had a great price, so we stayed there. Things were... More 

Was this review helpful? Yes
HIENFMgmt, General Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Guest, Thank you for taking the time to complete a review about your recent stay with us. On behalf of the entire team, I apologize your experience was less than exemplary. Our quoted rates are before taxes. The hotel taxes in our area amount to 13%. If this does not account for the difference, please contact me at the... More 

Barrie, Canada
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 12, 2015

What a steal this was. Great price for 1 week parking, hotel for 1 night, plus breakfast. The bed was comfier than mine at home! I know a hotel is a good one, when it has white sheets and nothing to hide! Breakfast was great, so much selection. $5.00 cab ride to the airport across the street. Definitely recommend!

Was this review helpful? Yes
HIENFMgmt, General Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Guest, Thank you for taking the time to complete a survey about your recent stay with us. We are so pleased you enjoyed your stay and the closeness to the airport was convenient. I will share your comments with our staff as cleanliness is very important to us and it means the world to hear from a guest. We... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 27, 2015

I have stayed here many times in the past and always a wonderful stay. This stay was no different. The staff is friendly and welcoming. The rooms are very clean and beds are comfortable. The breakfast was great and the lady running the breakfast was friendly and helpful. The parking lot could have been better cleared of snow but minor... More 

Was this review helpful? Yes 2
HIENFMgmt, General Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Guest, We are so pleased you enjoyed your stay! Thank you for taking the time to complete a survey and to let us know. Customer Service is very important to us and it means the world to us to hear from a guest. Thank you so much! Safe Travels, Beth A., General Manager More 

Costa Rica
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2015

We spent the a night at this hotel because our flight was cancelled due to bad weather. The stay was such a wonderful experience that we stayed one more night on our return flight. The staff were welcoming and very understanding. The hotel is well kept and our room was quite large, clean and very comfortable. It was nice to... More 

Was this review helpful? Yes 2
HIENFMgmt, General Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Guest, Thank you for taking the time to complete a survey about your recent stay with us. We are so pleased you enjoyed your stay and we were able to help you after your flight cancellation. Customer Service is very important to us and we value feedback like yours. Thank you for the high praise! I will be sharing... More 

Questions? Get answers from hotel staff and past guests. Ask a question

53 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (25)
Viewed
View from room (3)
Viewed
Hotel & grounds (4)
Viewed
Dining (2)
Viewed
Room/suite (5)
Viewed
Bathroom (2)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Room/suite (17)
Viewed
Dining (2)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question