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Brookins Inn and Suites

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2697 Maple Ave., Newfane, NY 14108
Brookins Inn and Suites
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66 reviews from our community

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Traveler rating
    61
    3
    2
    0
    0
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21
34
2
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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3 of 5 stars Reviewed 2 weeks ago

The rooms are nice, with decent amenities, and they are large and commodious enough. But, everything is done by the numbers, with all personal contact absent. Yes, you can have coffee, but it is by Keurig, and never special. Yes, the bed gets made up, by persons unknown and unseen, and you might as well be on the moon. Creepy,... More 

Was this review helpful? Yes
BrookinsInn, Owner at Brookins Inn and Suites, responded to this review

We apologize that you did not receive the personal touch that we pride ourselves on. I know that you were very busy while visiting us and tried to catch up with you on several occasions and was not successful. We hope that you will come visit us again in the future and please let us know what we can do... More 

New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2015 via mobile

We stayed for 2 nights while visiting family for a wedding. The Inn is in a small town in the heart of apple country and the orchards were in full bloom....amazingly beautiful. The Inn is well appointed with many nice touches, the building dates back to 1892 and is fully restored. The Innkeeper was very friendly and helpful. Very lovely... More 

Was this review helpful? Yes 1
BrookinsInn, Owner at Brookins Inn and Suites, responded to this review

So pleased that you enjoyed our area as much as we do. The apple blossoms have been just magnificent this year and so glad that you were able to experience them. Thank you for your kind words about the Inn and I will be sure to let Sue know that she helped to make your stay with us a memorable... More 

Hilton, New York
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 6, 2014

I was coming into the area to participate in a race and the host hotel they recommended was over 35 minutes from the race site. I googled the area to try to find something closer and found Brookins. Not sure if the pictures would be accurate (sometimes places look way better in photos than in reality), but we were very... More 

Was this review helpful? Yes 1
BrookinsInn, Owner at Brookins Inn and Suites, responded to this review

We are so pleased that you found us and enjoyed your stay with us at Inn. We hope that you can visit us when you have more time to relax and enjoy the Court Yard and the fireplace. More 

Belmont, Massachusetts
Level Contributor
70 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed September 21, 2014

I'm echoing other write-ups in saying that we were looking for a place fairly near Niagara Falls and Lockport but away from the crowds. Brookins Inn fit that bill. It's located in a small town that almost looks as if it's from a bygone era -- homes nicely cared for, yards in good condition, and quiet. Unfortunately, the suites were... More 

Was this review helpful? Yes
BrookinsInn, Owner at Brookins Inn and Suites, responded to this review

Thank you for choosing the Brookins Inn for your visit. You are correct, we do not serve breakfast during the week and our rates reflect that. We would love to have you come back on a week-end and stay in one of our suites, to experience our continental breakfast, and to meet Melissa who handles this for us. See you... More 

Ohio
1 review
5 of 5 stars Reviewed September 13, 2014

Wonderfully located near Niagara Falls, Fort Niagara and Lockport, but away from the crowds and traffic. Easy to find. The rooms and suite were beautifully decorated. They even had nightlights in the bathrooms! Loved the rockers on the frontporch and the tables in the courtyard. Really appreciated the complementary snacks and drinks and the binders with information of restaurants and... More 

Was this review helpful? Yes
BrookinsInn, Owner at Brookins Inn and Suites, responded to this review

Thank you for your comments. We are family-owned and operated, and strive to provide the atmosphere and amenities that most families would appreciate. Pleased to hear that you had the opportunity to enjoy our porch and court-yard! Hope to see you and your family again in the future! More 

Niagara Falls, New York
Level Contributor
99 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed September 4, 2014

Ok my last review for this was the Brookins Inn B & B in Newfane. This one is for the cottages located at Olcott harbor. We stayed for the long weekend and it was an amazing time. The cottage has everything you could need and was very 'convenient' as the name suggests! It is very close to the public boat... More 

Was this review helpful? Yes 1
BrookinsInn, Owner at Brookins Inn and Suites, responded to this review

Thank you for your kind words. We do think Olcott Beach area is a diamond in the rough, and are pleased when Niagara County residents recognize and appreciate it as you do. Thank you for staying with us!! See you next year! More 

Charlotte, North Carolina
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 1, 2014

We were looking for womewher to stay en route to Naigara Falls and came across the Brookins. We were pleasantly surprised at the overall qaulity of the facility. The room was spacious and well equipped; the staff very helpful; and the breakfast better than most. It is unlikely we will ever be in the area again, but if we were,... More 

Was this review helpful? Yes
BrookinsInn, Owner at Brookins Inn and Suites, responded to this review

So glad that you found us and that you enjoyed your stay. Our staff tries very hard to make our guests feel welcome and to answer any questions they might have. Thank you so much for your kind comments. More 

State College, Pennsylvania
2 reviews
5 of 5 stars Reviewed July 28, 2014

This was our first time to Newfane and the Niagara Falls area. Brookins Inn and Suites was the best play I have stayed in a long time. The rooms were exceptionally clean and the staff very friendly and helpful. I would highly recommend this to anyone who wants to get away from it all. We were truly pampered in luxury.

Was this review helpful? Yes
BrookinsInn, Owner at Brookins Inn and Suites, responded to this review

So pleased that you felt pampered in luxury! Thank you so much for choosing Brookins Inn & Suites. More 

Hueytown, Alabama
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 21, 2014

This was our first visit to the area and to the Inn. We had the opportunity to stay in both the Roosevelt and the Captain Hedley Rooms and both were amazing! Beautiful furninshings and very comfortable beds and linens. The complimentary drinks and cookies in the lobby were a treat! Peaceful and Perfect and close to so many attractions. We... More 

Was this review helpful? Yes 2
BrookinsInn, Owner at Brookins Inn and Suites, responded to this review

Thank you so much for your wonderful comments. So glad that you could enjoy Niagara Falls and return to the Inn and relax. Thank you for recommending us to your friends. More 

Edgewood, Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 20, 2014

It felt like we were staying at someones house in a guest room. It was comfortable and very welcoming. We stayed in the Capt. Hadley (?) room and it was beautiful. The fireplace is a beautiful touch. My daughter was very comfortable on the sofa bed and even with my back issues I slept wonderfully in the bed. The sheets... More 

Was this review helpful? Yes 2
BrookinsInn, Owner at Brookins Inn and Suites, responded to this review

Peace and quite in the middle of excitement is so very true when describing our beautiful area. So glad that you chose the Captain Hedley room. It is a favorite of lots of our guests.Enjoy those pillowcases. More 

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