Things started off quite well on this trip. we checked in with a lovely young woman and were made to feel at home. cookies and coffee were ready to go and we got a tour of the hotel and our room. we stayed in the roosevelt suite and i asked for a dozen red roses to be present at arrival... More

My husband & I and another couple had a delightful stay at this lovely inn. We showed up without a reservation (mid-week, mid-November), after a recommendation from a local winery owner. We were greeted immediately and given a tour of every room. Each couple chose a charming room - nicely decorated, very comfortable, roomy, a nice reading chair, good sized... More

After reading the review below mine, I felt I had to respond. discorporated77 i disagree. I stayed in the same room as you. As like most cabins, cottages, and inns, it is typically unlike a hotel where there is constant staff on hand. Yes, you have to call to let them know you are there to let you into their... More

My fiance and I stayed at the Brookins Inn to celebrate my birthday. We were both really looking forward to getting away for the weekend, and after all of the positive reviews we read, it seemed like an absolutely perfect place to stay. When we arrived, at the time we told them we would be there, no one was around... More

Would recommend in a heartbeat, never had service lake that before emails a week before our stay asking if we needed anything special greeted us with a smile owners were there in the morning to offer us breakfast they treated my wife and I like they've known us for years can't wait to stay there again More

I came across the Brookins Inn & Suites while booking a niagra falls tourism package & absoloutly fell in love with the pictures & the style of it all. The trip was planned as an anniversary gift so naturally the Roosevelt Suite seemed like the perfect choice & it really couldn't have turned out better. The Brookins Inn meet my... More

Stayed in the Captain Headley room for my wifes birthday get away. Room was beautiful as always. A special thank you for the birthday cake and breakfast in our room. You made my wifes birthday unforgettable. Thank you again. More

The Suite was very well furnished, withexcellent taste, leaning to quality Antique. The kitchen facilities were very appropriately furnished in all aspects. The continental breakfast was delicious. The gracious employee that was there for our needs, was very pleasant and helpful. We will definitely stay there again, when traveling anywhere near that part of Western , N.Y. The Donald Dymes... More

I can't wait to stay there again and meet more people! We only stayed 3 nights, but my husband, my 19 month son, and I were very comfortable staying in this one bedroom suite. They provided us with a pack and play for our son to sleep in, as well as a high chair! Melissa's kids gave our son 2... More