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All 9 Newburgh hotels

Hampton Inn Newburgh West Point

1292 Rte 300, Newburgh, NY 12550-2902
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Hampton Inn Newburgh West Point
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Ranked #3 of 9 hotels in Newburgh
A recent review
4 of 5 stars Reviewed February 26, 2014
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144 people have reviewed this hotel

Traveler rating
    41
    60
    18
    10
    15
See reviews for
43
47
10
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Pennsylvania
Top Contributor
64 reviews 64 reviews
33 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Not very nice. Needs some updating. The staff was friendly but I really didn't like the look of the hotel. The best feature was the shopping center with restaurants in walking distance. There is a Ruby Tuesdays and Panera, along with some stores. There are many options in a short drive. However, I would stay elsewhere next time.

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1 review
1 of 5 stars Reviewed March 17, 2014

We had no telephone service at all during our stay; furthermore, staff was unable to provide a phone in the room that worked. Most important, at check out, there was no manager at all in the hotel leaving the front desk person no authority to correct the error or even to provide a discount/compensation for a "dead" telephone.

Review collected in partnership with Hampton

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Top Contributor
65 reviews 65 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 26, 2014 via mobile

Except for the fact that the maid let herself in without knocking, finding me in my Jammies, the stay was fine. Nice location nearby the airport. Lots of restaurants nearby. Coffee, microwave, refrigerator in the room. King sized bed. Usual comfy hampton inn beds and comforters.

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Cornwall, United States
1 review
5 of 5 stars Reviewed February 18, 2014

My husband and I stayed at the Newburgh Hampton Inn during a major snow storm. The front desk staff were wonderful and met all of our needs. One problem we had: the pool was cold and when I asked why it was not heated I was told that it should be heated. The attendant said she would look into it... More

Review collected in partnership with Hampton

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Lorton, United States
1 review
4 of 5 stars Reviewed February 18, 2014

Staff helped me shovel out my car and clear it of snow.Breakfast bar was hot and delicious.Staff also made extra cookies when others were gone. When I experience problems with occupants smoking in the room adjoining ours the staff was quick to correct the situation. All staff members we encountered during our stay were courteous and friendly.

Review collected in partnership with Hampton

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washington dc, United States
1 review
4 of 5 stars Reviewed February 17, 2014

Staff was superb, especially during a major snowstorm. Nothing else was available and they pointed us to the only open restaurant in town. Staff helped shovel out cars in the morning. Only downside was that the room was very musty in smell, but I suspect that was the exception not the rule. Would stay again, but make sure the room... More

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antioch, United States
1 review
4 of 5 stars Reviewed February 13, 2014

No complaints, and very happy with room in terms of layout, amenities, and sound proofing(at least on the second floor. Free breakfast way better that what I have experienced at other similar competing hotels. Free WiFI seemed to be a decent speed. Lobby/ eating area very cozy. Hotel is convenient to shipping, dining and airport

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Newburgh
1 review
1 of 5 stars Reviewed February 10, 2014 via mobile

It snowed today. I get that. But the hotel windows provide no sound insulation from the plows at the mall parking lot directly across the street. It's midnight and they've been plowing for an hour already with no end in sight. As the plows repeatedly back up and pull forward, they beep loudly as a safety precaution. A call to... More

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Heather P, General Manager at Hampton Inn Newburgh West Point, responded to this review

Your satisfaction is very important to us and we appreciate your feedback about the noise from city works nearby. Your comments will help us to better address these issues moving forward and we hope you will consider staying with us the next time you are in the area. Thank you, Heather Parkinson General Manager More

Richmond, Virginia
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 9, 2014 via mobile

I have stayed here a number of time while it's been a couple of years I would only rate this as average. Parking lot was a mess with snow doorways needed to be cleaned out better and have salt and sand down. Room heater was very noise it had a rattle in it that was annoying, coffee wasn't fresh and... More

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Stony Brook, New York
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 7, 2014

The smell of mildew was prevasive the moment I walked in the room. I called the desk and explained, they were accommodating in getting me another room right away. Surprise, that smelled too. I stayed figuring all the rooms smell musty. Getting past that, the hotel is very nice, they hadf a nice spread to eat at five and the... More

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Heather P, General Manager at Hampton Inn Newburgh West Point, responded to this review

Larry, I appreciate your feedback on your recent stay with us. I understand the freshness of the room was of concern during your stay. Guest satisfaction is our hotel's priority; therefore, I have brought your comments to our hotel team to resolve this situation. Thank you for bringing this to my attention and I hope you will consider staying with... More

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Additional Information about Hampton Inn Newburgh West Point

Also Known As:
Hampton Inn Newburgh West Point Hotel
Hampton Inn Newburgh West Point Hotel Newburgh
Newburgh Hampton Inn
Hampton Inn Newburgh
Address: 1292 Rte 300, Newburgh, NY 12550-2902
Location: United States > New York > Newburgh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 hotels in Newburgh
Price Range (Based on Average Rates): $
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