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Ramada Newburgh/West Point

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1289 Route 300, Newburgh, NY 12550
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Ramada Newburgh/West Point
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383 reviews from our community

Traveler rating
    27
    64
    100
    89
    103
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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  • Any
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  • All months
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    (88)
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    (56)
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Fishkill, New York
1 review
4 of 5 stars Reviewed 5 days ago NEW

The customer service isn't good and the rooms have food/trash under the beds! The hotel is a nice clean place usually!

Review collected in partnership with Ramada

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Kingston, Pennsylvania
Top Contributor
63 reviews 63 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was clean and spacious. The fitness center is small, a treadmill, an eliptical maching and a recumbent bike. Breakfast the next morning was more than most bargain hotels, they had eggs and sausage as an option. An ok stay for a night. The only issue...the water temperature was almost impossible to regulate properly.

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jimmy g, General Manager at Ramada Newburgh/West Point, responded to this review

Hello deshanko, Thank you for taking your time to write this review for us since it helps us understand the guests better. Your satisfying comments were very nice to hear and we hope we see you at our hotel again soon. More 

Manalapan, New Jersey
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Hotel was clean. The rooms were clean and easily accessible. The staff was kind and helpful. I would stay there again.

Review collected in partnership with Ramada

Was this review helpful? Yes
jimmy g, General Manager at Ramada Newburgh/West Point, responded to this review

Hello guest, Thank you for taking your time to write this review for us since it helps us understand the guests better. Your satisfying comments were very nice to hear and we hope we see you at our hotel again soon. More 

Bayport
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Good except my wife was in a wheel chair and we could not get her to the breakfast and you were nit allow to bring food to the room out of the breakfast area

Review collected in partnership with Ramada

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jimmy g, General Manager at Ramada Newburgh/West Point, responded to this review

Hello Douglas c, Thank you for taking your time to write this review for us since it helps us understand the guests better. On the other hand I want to apologize for the inconvenience you had during the stay because our policy states not to take the food inside and out the rooms. More 

1 review
1 of 5 stars Reviewed 3 weeks ago

Upon arrival we were greeted by 8 state troopers in the middle of a drug bust. When we got our rooms they were in a hallway where cops said that a room with a towel under the door, was possibly a meth lab. Inside the rooms it smelled clean, like REALLY clean, like a murder just happened. I would go... More 

Was this review helpful? Yes
jimmy g, General Manager at Ramada Newburgh/West Point, responded to this review

Hello Guest, Thank you for taking your time to write this review for us since it helps us understand the guests better. On the other hand I want to apologize for the inconvenience you had during the stay and we will be sure it will not repeat again. More 

Grand Rapids, Michigan
1 review
4 of 5 stars Reviewed 4 weeks ago

Stayed there several years ago, was just average, much better, staff was very good, place was very nice, pleasant suprize.

Review collected in partnership with Ramada

Was this review helpful? Yes
jimmy g, General Manager at Ramada Newburgh/West Point, responded to this review

Hello Mary c, Thank you for taking your time to write this review for us since it helps us understand the guests better. Your comments were very pleasing to hear and we hope to see you again soon at our hotel. More 

2 reviews
1 of 5 stars Reviewed 4 weeks ago

Original information did not have any information about having pets [small dog] allowed. Upon registering to stay, we were not allowed to stay because of their policy of no dogs allowed!!! We had to go to another motel. They would not cancel the registration. We would like a refund!!!

Review collected in partnership with Ramada

Was this review helpful? Yes
jimmy g, General Manager at Ramada Newburgh/West Point, responded to this review

Hello 865francisk, Thank you for taking your time to write this review for us since it helps us understand the guests better. The hotel has a strict no pet policy and clearly states it throughout the hotel and the website. On the other hand I want to apologize for the inconvenience you had during the stay. More 

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