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All 9 Newburgh hotels

Ramada Newburgh/West Point

2.0 of 5 Hotel   |   1289 Route 300, Newburgh, NY 12550
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Ranked #7 of 9 hotels in Newburgh
  • Reviews (249)
  • Photos (23)
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  • Room tips (21)
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249 people have reviewed this hotel

Traveler rating
    26
    46
    61
    60
    56
See reviews for
112
37
16
43
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Albany, New York
1 review
1 of 5 stars Reviewed 4 weeks ago

Plane diverted to this airport. Everyone scrambling for a hotel. Called for price for 2 qns. Once we got there, price was JACKED!! Long line of people so I couldn't argue. No elevator!!! No qns on 1st floor so 89 yr old had to climb stairs (she made it!). Roaches in the hallway with ceilings leaking water and plaster falling... More

Was this review helpful? Yes
jimmy g, General Manager at Ramada Newburgh/West Point, responded to this review

Hello Dee E, Thank you for taking your time to write a review about our hotel. We really apologize for any inconvenience you had during your stay. Due to the geographic location of the hotel, and being structured on a hill in the Hudson Valley, we are unable to change the stair situation in the hotel, and the place for... More

Bristol
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 21, 2014

Very friendly staff on the desk and in the restaurant. We had a nice chat with all the staff, everyone was nice and helpful. The evening meal in the restaurant was better than we expected and reasonably priced. However, the hotel chain really needs to invest in some upgrades. The beds are old, the restaurant is dated, carpets worn, mold... More

Was this review helpful? Yes
jimmy g, General Manager at Ramada Newburgh/West Point, responded to this review

Hello AnnaliciousBristol, Thank you for taking the time to provide us with feedback regarding your stay with us. It’s a pleasure to hear you had such a positive experience during your stay. In addition, your feedback is very important to us and helps with our continuing efforts to provide excellent service and a great stay to all our guests. As... More

Fort Montgomery, New York
1 review
1 of 5 stars Reviewed February 20, 2014 via mobile

A snow storm happened during my stay. Went to check out and my car was plowed in. Front desk said I could pay $10 per day or stay an additional night and pay for room again. I tried to have this rectified and was told I could have sat in lobby until my car was cleaned out. My car was... More

Was this review helpful? Yes
jimmy g, General Manager at Ramada Newburgh/West Point, responded to this review

Hello Heather329, Thank you for taking the time to write a review. We apologize for any inconvenience that you had during your stay. As a manager and from our entire staffs we really apologize from the bottom of our heart for the unpleasant experience you experience at our hotel during your stay. We hope to see you again at the... More

Ilion
1 review
3 of 5 stars Reviewed January 21, 2014

Chose your hotel because of the extras in the room - especially the fridge (for my sons bottles). Everything was fine except that we booked the room through Wyndam Rewards and was given a certain price. We were supposed to get 4 nights for the price of 3. We did NOT get that deal. We were charged for all 4... More

Review collected in partnership with Ramada

Was this review helpful? Yes
jimmy g, General Manager at Ramada Newburgh/West Point, responded to this review

Hello Jason B, Thank you for taking your time to write a review about our hotel. We apologize for any inconvenience that you had during your stay. We are really apologizing for the deal that you won’t able to get it for your stay. Also, we work diligently to ensure our facilities are well maintained and try our hardest to... More

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Additional Information about Ramada Newburgh/West Point

Also Known As:
Ramada Newburgh/West Point Hotel Newburgh
Ramada Newburgh/West Point Hotel
Ramada Newburgh West Point
Ramada West Point
Newburgh Ramada
Ramada Newburgh
Address: 1289 Route 300, Newburgh, NY 12550
Phone Number:
Location: United States > New York > Newburgh
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 9 hotels in Newburgh
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ramada Newburgh/West Point 2*
Official Description (provided by the hotel):
12 Miles from New York City, Manhattan. 15 Miles from MetLife Stadium, SuperBowl 2014. ... more   less 
Reservation Options:
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23 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
12 Miles from New York City, Manhattan. 15 Miles from MetLife Stadium, SuperBowl 2014. ... more   less 
Number of rooms
160

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