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Ramada Newburgh/West Point

2.0 of 5
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1289 Route 300, Newburgh, NY 12550
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Ramada Newburgh/West Point
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416 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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  • Portuguese first
  • Any
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  • All months
    (416)
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Naples, Florida
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed yesterday NEW

Driving from Florida to Massachusetts and becoming tired I decided to get off the road the area was very busy so pulled into the Ramada. The outside of the hotel looked as good as any of the others in the area so pulled in. The check in was easy enough and they did accommodate me and gave me a first... More 

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Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Ive stayed here a few times good hospitality Jim Gamahi,Paresh Gandhi, Kal u gentlemen are wonderful i wanna thank you for making mynstay pleasant the suite is very nice clean Good channels the bed is comfortable i slept well the gym is spotless the gentlemen that works at the breakfast was very nice helps you wit waffle machine good conversation... More 

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jimmy g, General Manager at Ramada Newburgh/West Point, responded to this review

Hello Fanny G, Thank you for taking your time to write this review for us since it helps us understand the guests better. The staff is glad that the experience was pleasant for you. More 

Travelers are raving about these Newburgh hotels

Baltimore, Maryland
Level Contributor
4 reviews
2 of 5 stars Reviewed 1 week ago

My first indication that this was going to be a less than stellar stay was when I walked into the lobby. Several people were already at the desk with various complaints, and there was no air conditioning. This is mid-June. My traveling companions and I made our way up to the room, which was on the 2nd floor of a... More 

Review collected in partnership with Ramada

Was this review helpful? Yes
jimmy g, General Manager at Ramada Newburgh/West Point, responded to this review

Hello BBx3, Thank you for taking your time to write this review for us since it helps us understand the guests better. We apologize for the inconvenience you had to go through and we hope we see you again soon because we have made sure to improve the quality of the overall hotel and the service. More 

Dix Hills
2 reviews
1 of 5 stars Reviewed 2 weeks ago

There are not enough words to describe how terrible this hotel is. Do not stay here. The hotel is dirty and in need of a complete upgrade. The parking lot is full of pot holes. The hallways are very long without elevators. The rugs need to be vaccuumed. The room had peeling wallpaper, the rugs felt wet, the smoke detector... More 

Was this review helpful? Yes
jimmy g, General Manager at Ramada Newburgh/West Point, responded to this review

Hello Katherine B, Thank you for taking your time to write this review for us since it helps us understand the guests better. We apologize for the inconvenience you had to go through and we hope we see you again soon because we have made sure to improve the quality of the overall hotel. More 

Fort Lauderdale, Florida, USA
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

From the pot-holed driveway and entrance area to the less-than-friendly reception to the cigarette burns in the bedspread to the room window so dirty you could not see out to the cold egg breakfast and to the outrageous value for the dollar to the not working free wifi - the pits! Don't even think about it!

Was this review helpful? Yes
jimmy g, General Manager at Ramada Newburgh/West Point, responded to this review

Hello Thomas S, Thank you for taking your time to write this review for us since it helps us understand the guests better. We apologize for the inconvenience you had to go through and we hope we see you again soon and the hotel is under renovations. More 

Cabot
2 reviews
2 of 5 stars Reviewed 3 weeks ago

the property is really run down and not at all well kept,in everything looks in need of a good spring clean up. The rooms are not necessarily dirty, but definitely do not shine and make you think "wow is this clean". Under sink in bathroom where i found someone elses dirty washcloth.

Review collected in partnership with Ramada

Was this review helpful? Yes
jimmy g, General Manager at Ramada Newburgh/West Point, responded to this review

Hello Connie G, Thank you for taking your time to write this review for us since it helps us understand the guests better. We apologize for the inconvenience you had to go through and we hope we see you again soon. More 

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