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All 9 Newburgh hotels

Ramada Newburgh/West Point

2.0 of 5 Hotel   |   1289 Route 300, Newburgh, NY 12550
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26%
Ranked #7 of 9 Hotels in Newburgh
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317 reviews from our community

Traveler rating
    26
    55
    84
    74
    78
See reviews for
142
50
20
53
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
1 review
1 of 5 stars Reviewed 1 week ago

I just came back from a visit this past weekend. I'll start by saying the language barrier was very difficult. Even with a translator. They couldn't find my reservation. Then after getting my key I went to find my room. The stench hit me like a bat to the face. I was happy to say my room didn't smell as... More

Was this review helpful? Yes
jimmy g, General Manager at Ramada Newburgh/West Point, responded to this review

Thank you for taking the time to write a review. We apologize for any inconvenience that you had during your stay at our hotel. Many times it may be possible that our housekeepers have missed a few aspects but it is not in their routine to do so. Please, I apologize very much for such unkind quality since we are... More

Newburgh
1 review
1 of 5 stars Reviewed 2 weeks ago

I always considered Ramada to be a good name when choosing to travel, byt the last stay have changed that opinion entirely. The property was run down and dark. The ventilation in the hallways was poor and the the room unit barely worked and smelled foul. The bedding barely fit the mattress and was extremely uncomfortable. The staff was the... More

Review collected in partnership with Ramada

Was this review helpful? Yes
jimmy g, General Manager at Ramada Newburgh/West Point, responded to this review

Thank you for taking the time to write a review. We apologize for any inconvenience that you had during your stay at our hotel. We have ongoing preventative maintenance at the hotel. Unfortunately, due to rare circumstances, you encountered these issues. We have taken your comments very seriously, and have had our maintenance and house keeping staff pay closer attention... More

San Diego, California
1 review
4 of 5 stars Reviewed 2 weeks ago

I made a reservation a few months ago through booking.com. When they processed my reservation they did so using my first same as my last name and my last name as my first. My stay is rapidly approaching, so when I called to reconfirm my reservation, I was told they didn't have a reservation in my name. In a panic,... More

Was this review helpful? Yes
jimmy g, General Manager at Ramada Newburgh/West Point, responded to this review

I want to thank you very much for writing the positive review for us as we do our best to improve our service everyday for our guests. We hope to see you again at the hotel as we are improving our service and quality of room’s every day. Thank you again for your comments. -GM More

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Additional Information about Ramada Newburgh/West Point

Address: 1289 Route 300, Newburgh, NY 12550
Phone Number:
Location: United States > New York > Newburgh
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ramada Newburgh/West Point 2*
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Also Known As:
Ramada Newburgh/West Point Hotel Newburgh
Ramada West Point
Newburgh Ramada

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