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Newburgh Stewart Airport Hotel

5 Lakeside Rd., Newburgh, NY 12550 (Formerly Comfort Inn)
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Newburgh Stewart Airport Hotel
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Ranked #4 of 7 Hotels in Newburgh
A recent review
4 of 5 stars Reviewed June 23, 2010
Superbud42 Berwick, Victoria, Australia
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105 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Newburgh Stewart Airport Hotel
See the most recent reviews
Clearwater, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 26, 2010

Growing up in this area (now living in FL) I knew which Newburgh hotels to avoid straight off the bat. I had never heard much about this Comfort Inn, & the brand is generally consistent in its quality, so I thought to give it a try when returning to the area for a friend's wedding the weekend of Aug 20,... More 

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star1962, General Manager at Newburgh Stewart Airport Hotel, responded to this review

As the General Manager of the Comfort Inn Newburgh I was dissapointed to read you were not satisfied with your recent stay of August 20, 2010. Guest Satisfaction is the key to our sucess and I take this very seriously as does my staff. I am hopeful that you will call me to discuss all of your concerns and we... More 

Pittsburgh, PA
Contributor
12 reviews 12 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 18, 2010

On check in, the front desk personnel were friendly, but that was about it. I got up to my room and did my usual sweep for bedbugs. I looked under one bed and saw an old pair of flip flops. Under the other, an old sub sandwich wrapper and empty bag of chips. The room was drab and old. This... More 

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star1962, General Manager at Newburgh Stewart Airport Hotel, responded to this review

As the General Manager of the Comfort Inn I would first like to personally apoligize for any unhappiness you might have had during your stay with us. Please be assured that I have addressed any and all issues. We take pride in our hotel and do our best to prevent any problems. I would like to discuss this with you... More 

newark, de
1 review
2 of 5 stars Reviewed July 25, 2010

This hotel was a big disappointment. It is obvious they are trying to run it on the cheap. Too bad the rates don't match. On check-in, there were no washcloths in the bathroom. An oversight, we figured, so we called the front desk. We were told washcloths "walk", but "Oh, wait, I do have two here if you want to... More 

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new york, ny
1 review
1 of 5 stars Reviewed June 28, 2010

this hotel was horrible - the rooms smelled. Although it was the beginning of summer the pool was closed. Desk staff was too busy making personal cell phone calls to deal with customers checking in and out; The air conditioning in my 1st room did not work, the fridge and microwave were disconnected, the iron is literally bolted to the... More 

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Berwick, Victoria, Australia
Top Contributor
69 reviews 69 reviews
48 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 23, 2010

We found this hotel good value for what we paid, although breakfast ended at 9am even though the brochure in our room said 10am. The female staff was not very friendly but the male was. The rooms were quiet even though it was not far from a busy highway.

Was this review helpful? Yes 1
Allentown, Pennsylvania
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 17, 2010

We reserved this hotel for $89.99 a night. Upon arrival to the hotel we were being charged $109.99 a night. I argued and the fee was changed. We arrived late so basically checked in and went to sleep. The morning breakfast left a lot to be desired. No attendant was present to clean the tables when people were done or... More 

Was this review helpful? Yes 2
newburgh NY
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 10, 2010

On Thursday Feb. 25th Newburgh NY was hit with a very serious and dangerous snow storm resulting in a state of emergency being declared throughout Orange co.. Power lines and trees were downed throughout our region leaving most of us without any power or services. On Friday morning Feb 26th we called this comfort inn to see if they had... More 

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nyc
1 review
4 of 5 stars Reviewed October 16, 2009

I have stayed here many of times and always greeted with a smile from a professional and courteous staff. The rooms are clean with a warm atmosphere to them. I will be staying here in the future and would recommend it to everyone else

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allentown
1 review
5 of 5 stars Reviewed October 4, 2009

Very friendly staff, easy on-off access from interstate hi-way. Great eateries close by.

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Maine
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed September 21, 2009

We stayed here twice within 4 days while driving to NC and back. The first time we had to change rooms the room smelled so bad (body order, cat urine or something). The new room had a better smell, but still it wasn't that nice of a smell. On the return home, we had another room and it had a... More 

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