Where do I start? Well, the front desk people are VERY friendly and helpful. They will go the extra mile to make sure your stay is better than most. The rooms are very nicely appointed with newer TV, phone and even WIRELESS INTERNET!!!! The beds? They are NEW and comfortable as all get out!! Make sure you set the alarm... more

My son had a travel hockey game at West Point, NY. Spent the night at the Comfort Inn. The beds felt brand new and the room was clean. Front desk person was extremely cordial and helpful with directions to restaurant and West Point. Great restaurant recommendation (Cosimos). I highly recommend this hotel for anyone traveling to the area. more

This hotel has no idea what they are doing at all. I just got home on Sunday from our stay, had reservations, which I confirmed two times, always want to make sure all is right. I made sure it was a non smoking room and confirmed the rate. When we arrived, I was told my request for a non smoking... more

This hotel does not honor room preferences! I booked a three night "non-smoking room" at this hotel in an area that was booked solid for a weekend event. I was given a "smoking room" and told I had booked smoking room. Even after presenting the receptionist with my reservation, I was told they had nothing else available. My husband and... more

I recently stayed at this location for 3 days on business. The front desk agents really made me feel at home. They were sure to greet me daily by name, and offered extensive dining options and even made reservations for me. I was lucky enough to get a room with a refrigerator and microwave, this was really helpful with all... more

We stayed about 5 days, in a combination of rooms. One needed some remodeling, the other two were fine. The front desk was helpful. The room rate is high, but average for the area. I would stay there again. more

We stayed here 4 nights on a business trip. The first night, we noticed a large booger smeared on the wall. Also, just to the left of the TV, there was a peep hole into the next room. We went to the front desk to complain, and since the hotel was full they were unable to move our room. However,... more

Stayed here at The Comfort Inn in Newburgh for two nights on business. The front desk was friendly, the rooms were nice and clean. Would recommend to others! more