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Econo Lodge Near Stewart International Airport

2.0 of 5
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310 Windsor Highway, SR 32, New Windsor, NY 12550
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Econo Lodge Near Stewart International Airport
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Ranked #3 of 4 Hotels in New Windsor
A recent review
4 of 5 stars reviewed 5 days ago
hemant1340 Watertown, New York, United States
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56 Reviews from our TripAdvisor Community

Traveler rating
    11
    16
    4
    8
    17
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16
11
3
10
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Watertown, New York, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

We enjoyed our stay for the week end at this hotel. We received excellent service by the hotel staff and we will definitely go back and stay at this hotel. We will also recommend this hotel to our family members and friends.

Was this review helpful? Yes
Gmny132, Manager at Econo Lodge Near Stewart International Airport, responded to this review

Dear Guest, We would like to thank you for taking the time to complete our online survey. Your kind words "We received excellent service by the hotel staff" is very much appreciated. Im very happy to hear that we met your expectations. Feedback from our guests is very important to us and your input helps with our continuing efforts to... More 

1 review
3 of 5 stars Reviewed 1 week ago

I travel very often for work, so I try to stay with cheaper smaller brand hotels! I was nervous to stay at another Econo Lodge (the one in Albany was disgusting) but was quickly relieved to find a clean room and very friendly and helpful staff! I had asked for extra towels and minutes later they were brought to me,... More 

Was this review helpful? Yes
Gmny132, Manager at Econo Lodge Near Stewart International Airport, responded to this review

Dear Mimi, We would like to thank you for taking the time to complete our online survey. I am pleased to hear that "clean room and very friendly and helpful staff", and "you were very pleased with our location and will definitely return to Econo Lodge" these kind words were very helpful to us. We strive to go above and... More 

Virginia Beach, Virginia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We booked a room in this hotel through Choice Hotels because it was rated as a good location, or three stars. This property is located in a depressing part of town, near Newburgh, NY. Choice Hotels takes 8000 points from your account for a stay there. When driving up to the property, it was apparent that maintenance had been put... More 

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Gmny132, General Manager at Econo Lodge Near Stewart International Airport, responded to this review

Dear Steve, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Near Stewart International Airport. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will... More 

Travelers are raving about these New Windsor hotels

New york
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 6, 2015

The price is right staying here. But don't expect 5 star accommodations. The hotel does need an upgrade,but it looks like a family run business, I'm sure money is tight. As for room, the carpet was dirty and the only thing that annoyed was, no hot water to take a shower. I got hot water from the sink which is... More 

Was this review helpful? Yes 1
Gmny132, Manager at Econo Lodge Near Stewart International Airport, responded to this review

Dear Mollymike, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Near Stewart International Airport. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the hot water in the shower on your recent visit. I have shared your feedback with my staff to ensure... More 

Austin, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 2, 2014

To be fair, this was a low-cost motel and I knew that going in. At the same time, I ended up here because of a mix-up with Hotels.com. NOTE: Hotels.com completely made this right, refunding my room charge and providing a credit on top of that. Kudos to Hotels.com. This particular EconoLodge is absolutely sub-standard: the room was dirty (I... More 

Was this review helpful? Yes 1
Gmny132, Manager at Econo Lodge Near Stewart International Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Near Stewart International Airport. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding cleanliness of the room on your recent visit. I have shared your feedback with our housekeeping staff to ensure we... More 

Hopkinton, Massachusetts
Top Contributor
85 reviews 85 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed October 14, 2014

We invited friends for an Army football game, and this was the only hotel with sufficient availability to handle our requirements. The reason they had the availability was readily apparent upon our arrival. We had to walk over/around staff sitting on front step smoking. After some difficulty with the reservations, we finally checked in to rooms that were absolutely appalling.... More 

Was this review helpful? Yes 1
Gmny132, Manager at Econo Lodge Near Stewart International Airport, responded to this review

Dear Rick, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Temperanceville, Virginia
Contributor
20 reviews 20 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 10, 2014

Travelling from Virginia to Vermont for parents weekend at sons college we just needed somewhere to sleep. At a NY rest stop we called at 9 p.m. ahead to the hotel, the room was cheaper than price listed online. We were given room with 1 king 1full. The bathroom is really small but very clean ( I cleaned motels in... More 

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Gmny132, Manager at Econo Lodge Near Stewart International Airport, responded to this review

Dear Lisa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Im glad you found our beds comfortable and... More 

Vergennes, Vermont
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 26, 2014

I would search the area for some other accommodations. There was an oder in the halls, the pool is no longer used and covered up with boards (looks like a condemned backyard), the couch in our room had a slip cover with holes (I can only imagine the condition of the couch w/o the cover), stains on the carpet, small... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed August 27, 2014

We had a good experience at the Econo Lodge and would stay there again. This hotel rates are very reasonable. Outside appearance of the property is attractive as well as inside is nice and clean. Express check in hotel staff is friendly and welcoming. Highly recommended!!

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Gmny132, Front Office Manager at Econo Lodge Near Stewart International Airport, responded to this review

Dear Jay, Thank you for taking the time to write and share feedback from your most recent stay on Trip Advisor. It's always a pleasure to receive positive feedback from our guests! We appreciate your kind words, "Great stay and service." We are very pleased to hear you found our outside appearance of the property is attractive, as well as... More 

Atlantic City, New Jersey
Contributor
12 reviews 12 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 20, 2014

Stayed one night on our way to Lake Placid. Used our Choice points for a free stay. Hallway carpets somewhat old with some staining but room was very clean. Sheets were clean and fresh and bed was comfortable. Frig in the room was a plus. Free breakfast of bagels, muffins and cereal with coffee and juice. Only negative was that... More 

Was this review helpful? Yes
Gmny132, Front Office Manager at Econo Lodge Near Stewart International Airport, responded to this review

Dear Guest, Thank you for taking the time to write a feedback from your most recent stay on Trip Advisor. We are very pleased to hear you found our rooms to be "clean and comfortable." Your feedback will definitely serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Please let... More 

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