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Econo Lodge Near Stewart International Airport

2.0 of 5
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310 Windsor Highway, SR 32, New Windsor, NY 12550
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Econo Lodge Near Stewart International Airport
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61 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Staten Island, New York
Contributor
20 reviews 20 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We had reserved two rooms and asked for early check-in which we were granted. Unfortunately, when we arrived there was no room available for us and no concern was displayed. In the evening, when we did check-in there was still no concern. Upon going to our rooms, we found there was no elevator and no handicap facilities for our friends.... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Will stay again!!! Great size rooms. Nice staff. And within 10 miles of West Point! Asked for a late check out and the manager had no problem with that. There are many good features to this hotel compared to a few minor bad ones. The rooms are clean and big that fit 4 adults comfortably. The main lobby had a... More 

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Gmny132, Manager at Econo Lodge Near Stewart International Airport, responded to this review

Dear Guest, We would like to thank you for taking the time to complete our online survey. I am thrilled to hear the the "Price, staff, rooms, and distance exceeded expectations", and that you "Will stay again". I am also glad to hear that "The rooms are clean and big that fit 4 adults comfortably". Feedback from our guests is... More 

Moultrie, Georgia
Contributor
13 reviews 13 reviews
9 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

We loved our room, it was very large and the animals were very comfortable. It says 1st floor but it really is second floor because ground floor is first floor. The desk clerks were wonderful, both ladies were ideal and wonderful! The stairs were a bit difficult on arthritic bodies but the folks were friendly and there was plenty of... More 

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Gmny132, Manager at Econo Lodge Near Stewart International Airport, responded to this review

Dear Dianna, We would like to thank you for taking the time to complete our online survey. I am happy to hear that "Nice place, clean and big rooms" and you "loved our room" and that your "animals were very comfortable". Its also very encouraging to hear that "The desk clerks were wonderful" and "there was plenty of parking". I... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

My stay at the econo lodge was great. My room was very clean and nice and the price was very cheap. The employees were extremely polite and very knowledgeable about the local area. Also conveniently located by stewart airport. Definitely recommend.

Was this review helpful? Yes
Gmny132, Manager at Econo Lodge Near Stewart International Airport, responded to this review

Dear Guest, We would like to thank you for taking the time to complete our online survey. Comments like yours "My room was very clean and nice" and "The employees were extremely polite and very knowledgeable..." are great encouragement for us. We are glad to hear that you would "Definitely recommend" our hotel. This kind of feedback from our guests... More 

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I called to book a pet friendly room but when I got there it was not noted that I was bringing a dog. When I mentioned it and asked if it was possible to be put next to an empty room (as sudden noises scare her and I didn't want her to disturb anyone by barking), the guy at the... More 

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Gmny132, Manager at Econo Lodge Near Stewart International Airport, responded to this review

Dear Allie, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Watertown, New York, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

We enjoyed our stay for the week end at this hotel. We received excellent service by the hotel staff and we will definitely go back and stay at this hotel. We will also recommend this hotel to our family members and friends.

Was this review helpful? Yes 1
Gmny132, Manager at Econo Lodge Near Stewart International Airport, responded to this review

Dear Guest, We would like to thank you for taking the time to complete our online survey. Your kind words "We received excellent service by the hotel staff" is very much appreciated. Im very happy to hear that we met your expectations. Feedback from our guests is very important to us and your input helps with our continuing efforts to... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 23, 2015

I travel very often for work, so I try to stay with cheaper smaller brand hotels! I was nervous to stay at another Econo Lodge (the one in Albany was disgusting) but was quickly relieved to find a clean room and very friendly and helpful staff! I had asked for extra towels and minutes later they were brought to me,... More 

Was this review helpful? Yes 1
Gmny132, Manager at Econo Lodge Near Stewart International Airport, responded to this review

Dear Mimi, We would like to thank you for taking the time to complete our online survey. I am pleased to hear that "clean room and very friendly and helpful staff", and "you were very pleased with our location and will definitely return to Econo Lodge" these kind words were very helpful to us. We strive to go above and... More 

Virginia Beach, Virginia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 6, 2015

We booked a room in this hotel through Choice Hotels because it was rated as a good location, or three stars. This property is located in a depressing part of town, near Newburgh, NY. Choice Hotels takes 8000 points from your account for a stay there. When driving up to the property, it was apparent that maintenance had been put... More 

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Gmny132, General Manager at Econo Lodge Near Stewart International Airport, responded to this review

Dear Steve, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Near Stewart International Airport. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will... More 

Travelers are raving about these New Windsor hotels

New york
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 6, 2015

The price is right staying here. But don't expect 5 star accommodations. The hotel does need an upgrade,but it looks like a family run business, I'm sure money is tight. As for room, the carpet was dirty and the only thing that annoyed was, no hot water to take a shower. I got hot water from the sink which is... More 

Was this review helpful? Yes 1
Gmny132, Manager at Econo Lodge Near Stewart International Airport, responded to this review

Dear Mollymike, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Near Stewart International Airport. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the hot water in the shower on your recent visit. I have shared your feedback with my staff to ensure... More 

Austin, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 2, 2014

To be fair, this was a low-cost motel and I knew that going in. At the same time, I ended up here because of a mix-up with Hotels.com. NOTE: Hotels.com completely made this right, refunding my room charge and providing a credit on top of that. Kudos to Hotels.com. This particular EconoLodge is absolutely sub-standard: the room was dirty (I... More 

Was this review helpful? Yes 1
Gmny132, Manager at Econo Lodge Near Stewart International Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Near Stewart International Airport. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding cleanliness of the room on your recent visit. I have shared your feedback with our housekeeping staff to ensure we... More 

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