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Windsor Motel

2976 US Rt 9W, New Windsor, NY 12553
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Windsor Motel
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Windsor Motel
Windsor Motel
Windsor Motel
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24 reviews from our community

Traveler rating
    4
    6
    3
    3
    8
See reviews for
4
6
2
1
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Great Neck, New York
Top Contributor
187 reviews 187 reviews
166 hotel reviews
322 helpful votes 322 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I am an extremely low budget traveler and often stay in pretty awful cheap motels. But never have I encountered a level of filth equal to that of the Windsor Motel. While the Indian man who seems to be the only staff member here was perfectly polite and friendly, he is clearly overwhelmed by the "business" he's trying to run.... More 

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Rochester, New York
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 4, 2014

Marion: Rochester NY. On my recent overnight stay in Newburgh, I chose New Windsor from the pictures on it's website, it looked very nice. In this case, a picture is worth a thousand words. I found no working TV, remote was missing, telephone didn't work (after many requests), no towels, bulbs were missing in lights, the room smoke detector was... More 

Was this review helpful? Yes 3

Travelers are raving about these New Windsor hotels

Wingham, Australia
Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 18, 2014 via mobile

Rooms clean & freshly painted. The owner very rud, you feel it is a privilege for him to serve you. No coffee machine in the room, does have fridge & microwave that's a plus. Breakfast is ment to be included but that seems a problem, so glad it is only one night. Wifi is good

Was this review helpful? Yes 1
Newark, Delaware
1 review
1 of 5 stars Reviewed June 17, 2014

The owner is extremely rude and ruined the reservations. The rooms are horrible with tacky decor and the location is horrid. There were rumors of his staff stealing things from your room. I wouldn't stay here EVER again.

Was this review helpful? Yes
WinMot, Owner at Windsor Motel, responded to this review

Hi, Sorry to hear about your reservation dilemma. Unfortunately, there was no record of this reservation through any of our reservation channels. We followed up with all of our reservation channels to locate this reservation, and no record of this existed. In the future, please bring your confirmation information with you so we can cross-reference. Our desk manager also assisted... More 

Weatogue, Connecticut
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 29, 2014

I needed a place to stay for my brother's graduation at West Point. My family got four rooms, and stayed for a few days. The room was clean, the doors locked, it was conveniently located, and I slept well. The place could be updated a bit, but hey, so could my house! It was quiet, and everyone who worked there... More 

Was this review helpful? Yes 1
WinMot, Owner at Windsor Motel, responded to this review

Thank you for your kind words. We are constantly updating rooms through out the property and look forward to seeing you again soon! More 

New Windsor, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 2, 2014

I needed to stay for a week. The motel staff was friendly and helpful. It was clean and quite. I had no safety concerns being a woman alone. The rooms were clean and did not smell. The water was hot and the shower was not cramped. This is a great place for the price

Was this review helpful? Yes 1
WinMot, Owner at Windsor Motel, responded to this review

Thank you Rebecca W for your note. We're continuing our property upgrade and hope that you'll continue to think of us for your next stay. More 

Pasadena, California
1 review
4 of 5 stars Reviewed January 14, 2014

Had a very great stay. Had a room with nice tile floor and a very good size shower. Was a good location for us , Office clerk that was working there was excellent in being very helpful for directions and site seeing. One of the first times we ever came across a Motel that had someone as Valuable as he... More 

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Newburgh, New York
1 review
5 of 5 stars Reviewed December 10, 2013

Stayed here about 3 days with my kids and wife rates were good roon was very clean service was excellent... Read all tbe bad revisit must of not stayed at a bad motel b4.. U get what u paid for and thays what i like the best...Will come back anytime i recommend it to anybody..

Was this review helpful? Yes
WinMot, Owner at Windsor Motel, responded to this review

Thank you for your feedback. We look forward to seeing you again. More 

Washington DC, District of Columbia
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed September 8, 2013 via mobile

The front desk guy was pleasant and prided himself in giving us the large sure with the hardwood floors. It was clean, but the beds had plastic covers on them so I felt like I was sleeping on a diaper. Great rate, but I probably would have splurged on a hotel closer to the highway if I had been thinking....

Was this review helpful? Yes 1
WinMot, Owner at Windsor Motel, responded to this review

Dear Hidntreshr, We are sorry that you ran into this issue during your stay. As you can see, we are actively remodeling and refreshing the rooms at the Windsor Motel. In your specific room, we forgot to remove the wrappers from the mattress. We have corrected this issue and have trained our staff to ensure they are removed in other... More 

New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 5, 2013

This place is a public health hazard and should be closed. It seemed OK at first, but around midnight bed bugs started coming out from everywhere! They were on the walls, on the floor, even in the bathroom. This place is filled with them, I have never seen such an infestation. The person in the reception had the nerve to... More 

Was this review helpful? Yes 2
WinMot, Owner at Windsor Motel, responded to this review

Dear i234f2, Thank you for bringing the bed bug situation to our attention. We have regular Pest Control maintenance at our property, and as a result of this situation, we have taken the impacted rooms out of service so that they can be thoroughly cleaned and disinfected. Additionally, we have taken the neighboring rooms out of service so they can... More 

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