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Radisson Hotel New Rochelle

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1 Radisson Plaza, New Rochelle, NY 10801
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Radisson Hotel New Rochelle
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Radisson Hotel New Rochelle
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263 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadelphia, Pennsylvania
12 reviews 12 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I hate giving negative reviews...let me start with that. But this hotel was sub-par to say the least. Check in went fine...but my "new and improved room" they promised me was below average. First, there was hair on my bed. GROSS! Second, the bathroom was so small, I had to shut the door in order to sit down (TMI...sorry) because... More 

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The room was clean.I was not impressed with the sleep number bed. The television is not in HD. All light sleepers you may want to skip the outside traffic and hallway noisy. Do not book near an elevator. Early check in was available. The pool seems to be in the parking lot. Staff very polite. Room service delicious. Shuttle service... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Where do I start? I'm having my wedding May 30th. A friend recommended this hotel to me and i'm so glad she did. From the moment I put down my deposit, the catering and banquet department (Christine Zipparo) and the sales department (Glenia & Morgan) and even NoMa Social Lounge (Nic) have helped me and held my hand every step... More 

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New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The room was fine, however after checking out, the hotel accused us of messing up the room to the point where they charged us a $150 clean up fee. This was untrue. After repeated calls to the general manager they refused to even speak to me to address the issue. Be careful when booking a room here.

Was this review helpful? Yes 2
Radisson_AGM, Manager at Radisson Hotel New Rochelle, responded to this review

I can assure you that cleaning / damage fees are not something we take lightly, or charge without proof. My name is Louis, AGM of this property, and handle most issues in this area. Please feel free to contact me directly at any time so I can provide you with the evidence we observed before assesing that fee. I can... More 

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