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Radisson Hotel New Rochelle

3.0 of 5 1 Radisson Plaza, New Rochelle, NY 10801
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Radisson Hotel New Rochelle
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Radisson Hotel New Rochelle
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184 reviews from our community

Traveler rating
    71
    67
    21
    19
    6
See reviews for
59
27
4
67
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Rochester, New York
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

Yes there is a restaurant. If you have dietary restrictions you're probably out of luck. Breakfast room service confused. No spoons to stir in room coffee, minor but annoying. Due to a change in plans I had to checkout two days early. Although the change was called in & room empty I was still charged for an additional day even... More

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Radisson_AGM, Manager at Radisson Hotel New Rochelle, responded to this review

I am very sorry to hear that you left our property with this impression. Unfortunately, the reservation that you booked (at a discount, through a 3rd party) had stipulations of full pre-payment and no cancellation/ date changes. You should have been made aware of those restrictions at the time of booking on that travel site. We worked with the travel... More

Middle Island, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

From the first time that we arrived at the hotel, back in 2011, for our company's first raining meetings, we have been thrilled with the level of service, the caring way the employees treat us and the feeling of us being welcomed as family. We've had the pleasure of dealing with Christine Zipparo, Glenia Rojas, Teegan, Natasha, Radcliff and Alda.... More

Review collected in partnership with Radisson Hotels

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New York City, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Not happy with the service at this particular Radisson hotel in New Rochelle. We had 50+ guests for our wedding staying here and the hospitality afforded to us was unspeakable. We had requested a late check-out of thirty minutes the day after our wedding and were denied (this is a first). Check-in wasn't possible until 4pm when we arrived at... More

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes 1
Radisson_AGM, Manager at Radisson Hotel New Rochelle, responded to this review

I would like to apologize that we were not able to meet your expectations during your stay. Late check-outs and early check-ins are difficult for us to grant (especially for one of our suites); not because we don't want to accommodate those requests, but rather because we need to be fair to all of our wedding groups regardless of which... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Wonderful experience for the short overnight stay. Kudos to Natasha for excellent service provided to me and my family. Waffles at breakfast was delicious. Location close to wedding venue. Comfortable bedding.

Review collected in partnership with Radisson Hotels

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New York
1 review
4 of 5 stars Reviewed 2 weeks ago

My stay at the Radisson Hotel was one to remember. The room was extremely clean ,spacious, soft bed and a decent size bathroom . The staff was extremely friendly with warm greetings all around. All in all it was a very pleasant peaceful stay.

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Hanahan, SC
Top Contributor
66 reviews 66 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for work. Room was extremely clean, beds had adjustable soft/hardness, shower water was hot, internet worked great, parking very convenient. Room was very quiet, and had very heavy duty blackout curtains. Did not try the club/restaurant downstairs. The lock on the door was a hellish problem for my entire stay; worked very sporadically. Staff was extremely helpful everytime... More

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Westford, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Warm greetings from all, convenient location. Great breakfast, good-sized room, comfortable bed, easy parking. And unpleasantly stained towels, dirty toilet seat, and a malfunctioning sink stopper. Never heard back from the manager on these issues.

Was this review helpful? Yes 1
Radisson_AGM, Manager at Radisson Hotel New Rochelle, responded to this review

Mr. G, I am very sorry to hear about the housekeeping issues you experienced during your recent stay. I attempted to call you in regards to those issues and attempt to make it right by offering a future discount and complimentary upgrade. I left a voicemail for you at the number we have have on file, did you not get... More

COLUMBIA
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stayed at hotel to attend a family event. Event staff was excellent. Older hotel, room furniture is scuffed and the outside entrance area did not reflect the price of the hotel, stained concrete and minimal attention given to appearance. Not a good first impression. The lobby looked much better. Beds were comfortable. However rugs made me regret forgetting my slippers.... More

Review collected in partnership with Radisson Hotels

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Greenville, South Carolina
1 review
2 of 5 stars Reviewed 3 weeks ago

I had a late arrival, scheduled, and actually arrived at 1am finally to find that my reservation of a room with a bed for one night for a business trip, would only be available as a roll away bed, a cot basically. It was late, and there was no choice, so I took it. I don't understand how there can... More

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Radisson_AGM, Manager at Radisson Hotel New Rochelle, responded to this review

I apologize that your experience during your last stay did not meet your expectations. We would love to have the chance to make this up to you with a complimentary room upgrade during your next stay as well as a voucher package for use at our restaurant/ bar, Noma Social. Please feel free to contact me directly when booking your... More

Yorktown Heights, New York
Top Contributor
87 reviews 87 reviews
33 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for one night, as we attended a local wedding. The Hotel was conveniently located to both the reception at Glen Island and interstate 95. Ample parking, easy and pleasant check in, courteous desk staff. The room was clean, comfortable, and spacious. Bathroom on the small size, and could use a ventilation fan for the shower. Nice view... More

Was this review helpful? Yes 1
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Additional Information about Radisson Hotel New Rochelle

Address: 1 Radisson Plaza, New Rochelle, NY 10801
Phone Number:
Location: United States > New York > Westchester County > New Rochelle
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Radisson Hotel New Rochelle 3*
Number of rooms: 129
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Also Known As:
Radisson New Rochelle

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