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Residence Inn New Rochelle

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35 LeCount Place, New Rochelle, NY 10801
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Residence Inn New Rochelle
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Residence Inn New Rochelle
Residence Inn New Rochelle
Residence Inn New Rochelle
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142 reviews from our community

Traveler rating
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    50
    16
    12
    12
See reviews for
47
17
11
45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Yonkers
Contributor
20 reviews 20 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The Residence Inn by Marriott in New Rochelle, New York is unbelievable in comfort, Style, Hospitality, and Amenities. When you enter the room, the first thing you see is the beautifully decorated kitchen with granite counter tops. The room is decorated with such comfort, it makes you feel like your in the comfort of your own home.

Was this review helpful? Yes
Debbie D, Manager at Residence Inn New Rochelle, responded to this review

Dear BillyS876, Thank you for sharing your experience with us! I am delighted to see that you enjoyed your suite. At the Residence Inn our mission is to make you feel like you were at home. All of our rooms include a fully equipped kitchen which include stainless steel appliances, cooking necessities and more. Our housekeeping team does an excellent... More 

Grantham, New Hampshire, United States
Contributor
17 reviews 17 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 17, 2015

Staying here while on assignment in NYC. Rooms are clean, multiple cable channels, and location is great with Metro North only a five minute walk. Some decent restaurants close by and a supermarket a 10 minute walk away. The only thing that is a MAJOR FLAW is that the internet is unsecured which is really surprising considering the number of... More 

Was this review helpful? Yes
DanielleStumpf, Manager at Residence Inn New Rochelle, responded to this review

Dear Henry, Thank you for taking the time to share your experience with us! I am very happy to hear that you enjoyed your stay. In regards to the internet thank you for making is aware. Rest assured that we have brought this to the attention of our IT department. We do believe that this was a one time incident.... More 

Cookeville, Tennessee
Top Contributor
114 reviews 114 reviews
48 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed March 4, 2015

Stayed for two nights. The property is in a great location in the heart of New Rochelle. The surrounding area is not the best, but it was really too cold to walk around much. The room was clean and typical of a Residence Inn. Parking was very inexpensive at 10.00 per day and very convenient. It is only a 20... More 

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Debbie D, Manager at Residence Inn New Rochelle, responded to this review

Dear trintav, Thank you for taking the time to share your experience with us! I am excited to see that you enjoyed our breakfast staff. They do an amazing job coming up with creative ideas to add to our complimentary breakfast buffet. In regards to check in, please do not hesitate to call us to request an early check in.... More 

Tampa, FL
Top Contributor
74 reviews 74 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 6, 2015

We stayed here one night while visiting colleges in the area. The woman who checked us in was Kelly and she was excellent. So helpful, courteous and friendly. The breakfast is very nice and the staff serving breakfast was very nice as well. The area around the hotel had lots of restaurants and stores. "New Roc City" was a nice... More 

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Debbie D, Manager at Residence Inn New Rochelle, responded to this review

Dear Family, Thank you for taking the time to share your experience with us! I have shared your feedback with our team and am delighted to see that Kelly and the Hearthroom team made a lasting impression on your family. Kelly is truly an asset to our front desk team. I am also delighted to see you enjoyed our complimentary... More 

Achim, Germany
1 review
1 of 5 stars Reviewed January 21, 2015

I've been in this Hotel for 2.5 Weeks in January 2015. During this time the cleaning staff forgot to lock my door for 3 (three!!!!!!) times!!! I told the reception each time to lock that door when they left the room, they apologized and promised it would not happen again - but it happened again! I can't understand why they're... More 

Was this review helpful? Yes
Debbie D, Manager at Residence Inn New Rochelle, responded to this review

Dear Neil, Thank you for sharing your experience with us. We take all feedback seriously, and I sincerely regret that we did not meet your nor our expectations. I wanted to apologize for the lack of security and service you experienced. This is absolutely not in the norm for our hotel. I have shared this feedback with our team and... More 

1 review
5 of 5 stars Reviewed January 5, 2015

My friends and I went this past weekend and we loved it! The rooms, 1 bedroom suites, were so nice, we loved being able to cook ourselves dinner and everything was clean and presented beautifully. As for the staff, very prompt and attentive and Kelly at the front desk was wonderful! We loved her and plan to come back in... More 

Was this review helpful? Yes
Debbie D, Manager at Residence Inn New Rochelle, responded to this review

Dear Annie H, Thank you for taking the time to share your experience with us on Trip advisor. I am delighted to see you enjoyed your stay with us. Our fully equipped kitchens in each suite are designed to make you feel as if you were at home. We seem to have achieved that here for you! Also Kelly has... More 

Washington DC, District of Columbia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 1, 2015

My family and I recently stayed here and we enjoyed our visit. The staff was very friendly and accommodating. The room was a nice size and clean. The breakfast was decent. The hotel was within close proximity to transportation( Metro North/Amtrak), restaurants, entertainment, and convenience stores. Beats the high cost of staying in Manhattan. We would definitely stay here again.

Was this review helpful? Yes
Debbie D, Manager at Residence Inn New Rochelle, responded to this review

Dear Stacey M, Thank you for sharing your feedback on TripAdvisor! I am glad to see that you enjoyed your stay with us. Our staff is consistently looking to meet and exceed guest expectations so we may deliver service that will have you wishing to come back. I see that we have achieved that here and look forward to your... More 

Attleboro, Massachusetts
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 10, 2014

Was visiting a friend in New Roc City and this hotel was nearby to where he lives. Front desk staff was very friendly and helpful at all times. Make sure you don't forget the delicious fresh baked cookie anytime you visit the front desk. Room was well equipped clean and a nice decor. I like the fact there is a... More 

Was this review helpful? Yes 1
DanielleStumpf, Manager at Residence Inn New Rochelle, responded to this review

Dear FOOT5841, Thank you for the wonderful review in regards to our hotel! Comments such as these is what keeps out team motivated to continue delivering exceptional service. As you stated we are absolutely located in the heart of New Rochelle within walking distance to many attraction. I am glad you were able to enjoy everything New Rochelle has to... More 

MD
Contributor
18 reviews 18 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 15, 2014

Good location!!!! Clean and comfortable with average breakfast buffet and rooms with nice view of the Hudson River but lots of very young people running the front desk who weren't very responsive to our requests. Very over priced too!

Was this review helpful? Yes 1
DanielleStumpf, Manager at Residence Inn New Rochelle, responded to this review

Dear NYJA44, Thank you for taking the time to share your experience. i am glad to see that you enjoyed our complimentary buffet breakfast complete with a large selection to meet every need. I do hope you were able to experience our evening social light dinner also complimentary Monday-Thursday. Our housekeeping team is also joyed to hear you enjoyed the... More 

Senior Contributor
37 reviews 37 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 10, 2014

Nice hotel, clean rooms and friendly staff. We had two separate rooms with a nice kitchen. What a beautiful hotel..comfortable bed, great bathrooms, nice privacy. So close to the amenities around. The staff was friendly and helpful. We enjoyed ourselves!

Was this review helpful? Yes 2
DanielleStumpf, General Manager at Residence Inn New Rochelle, responded to this review

Dear Sharon M, Thank you for taking the time to share your experience at our hotel. I am delighted you enjoyed your stay. I look forward to your return. Have a lovely day! Danielle Stumpf General Manager 914-636-7888 ext 4009 More 

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