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All 2 New Rochelle hotels

Residence Inn New Rochelle

3.0 of 5 Hotel   |   35 LeCount Place, New Rochelle, NY 10801
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Residence Inn New Rochelle
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74%
Ranked #2 of 2 hotels in New Rochelle
Certificate of Excellence 2013
A recent review
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114 people have reviewed this hotel

Traveler rating
    44
    38
    12
    9
    11
See reviews for
37
15
9
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Manchester, New Hampshire
Top Contributor
109 reviews 109 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I visited the city for the weekend and we stayed here which I have done numerous times before. I used to like the free parking (now a 10 dollar charge) and how close it was to the train (which has gone up since last time I was there) the hotel itself is nice and if your trip... More

Was this review helpful? Yes
DanielleStumpf, General Manager at Residence Inn New Rochelle, responded to this review

Dear Beowulf566, Thank you for taking the time to share your experience with the Residence Inn on TripAdvisor. We are pleased that you enjoyed our accomodations and thank you for being a loyal guest to us over the years. Many of our guests travel from New Rochelle to the big apple just like you. The trip on Metro North has... More

Rowlett, Texas
Top Contributor
249 reviews 249 reviews
140 hotel reviews
219 helpful votes 219 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this Residence Inn for one night and was totally pleased with both the accommodations and service. I had a one bedroom suite, which was equivalent in size and layout to a small, one bedroom apartment. The kitchen area had full sized appliances (stove, fridge, microwave) plus the various utensils necessary for meal preparation and dining. There were... More

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DanielleStumpf, General Manager at Residence Inn New Rochelle, responded to this review

Dear Step12Dude, Thank you so very much for your review of the Residence Inn, New Rochelle. We love to deliver our guests with the best service possible, and provide you with an exceptionally clean room, with all the touches of the modern home. Our recent renovation has really added to what we are so proud of here! I look forward... More

Boston, MA
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for 2 days and I have stayed at many Marriotts across the county and I would have to say this hotel is a great value for the area. The hotel is very clean and modern. My room choice request was honored. The staff were extremely friendly and helpful including the maintenance staff, the cook, the guard and... More

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DanielleStumpf, General Manager at Residence Inn New Rochelle, responded to this review

Dear JScota, Thank you so much for your recent review of the Residence Inn, New Rochelle. We are pleased that our service and attention to detail was to your satisfaction! We understand that when you travel often it's hard to stand out above the crowd and we are thrilled to know we acheived our goal for your stay. We look... More

Sayville, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I travel 360 days a year for work, and spend that many nights a year residing at hotels. My preference has been Hilton properties, but was recently made an offer by corporate Marriott to entice me to try a Marriott facility. Let me add that I work for my state and require a government rate for stays. When I phoned... More

Was this review helpful? Yes 1
DanielleStumpf, General Manager at Residence Inn New Rochelle, responded to this review

Dear Peter, Thank you for completing this survey regarding your experience with us. I apologize if your experience was not 100% satisfactory. I have reached out to you via email in an effort to resolve any dissatisfaction you may have but have not acquired a phone number from you to discuss. As I stated in my previsous E-Mails, My Director... More

White Plains, New York
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

My church has been using the Residence Inn New Rochelle since November 2012, and apparently we enjoy our time there because we are still using their facility in 2014. The hotel originally gave us one of their conference rooms that had a floor to its self (5th floor), which was awesome. Less than a year later, the higher management team... More

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DanielleStumpf, General Manager at Residence Inn New Rochelle, responded to this review

Dear T R, Words can express how appreciative we are of your glowing review! Thank you for choosing to host your events with us, and for your loyalty to the Residence Inn, New Rochelle. We are fortutnate to have a team of people who truly care about your experience with us. Najwa has been a great addition to our team,... More

Harrisburg PA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2014

I've been staying here off and on since 2005 and 5 days a week for the last 3 years. This property recently went through an entire renovation with some very nice upgrades (including much faster wi-fi - which is very important to me). The entire staff is always friendly, courteous, and always accommodating. The rooms are always clean and their... More

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DanielleStumpf, General Manager at Residence Inn New Rochelle, responded to this review

Dear Michael, My team and i can not thank you enough for your glowing review o our service and out team! We are thrilled that you enjoy staying with us, as you are a pelasure to have as a part of our Residence Inn, New Rochelle Family. Having guests like you makes our days that much more enjoyable! See you... More

Brooklyn, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 2, 2014

As Marriott Rewards members, we used our free room to stay here on Feb. 1st. The hotel was easy to find and has parking very convenient to the hotel. It is located next to New Roc City movie and amusements. I called earlier in the day to confirm my reservation and was pleased with Jameel, front desk. When we arrived... More

Was this review helpful? Yes
DanielleStumpf, General Manager at Residence Inn New Rochelle, responded to this review

Dear Steve & Rose, What kind words you shared! My team and I can not thank you enough for your sweet review, and special mention of Jamal, our Guest Service Agent. Service is our number one priority in New Rochelle and we are so lucky to have guests like you share your experience with everyone. We pride ourselves in exceeding... More

Bronx, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 29, 2014 via mobile

I stayed here in September 2013 it wasn't what I expected I hated the breakfast the service was not in the best interest of my stat but the rooms were really spacious I'm giving it another shot for valentines day every1 deserves the benefit or doubt so I hope my lady is impressed I wonder if I can recommend certain... More

Was this review helpful? Yes 1
DanielleStumpf, General Manager at Residence Inn New Rochelle, responded to this review

Dear Sha1200, Thank you for taking the time to write a review about the New Rochelle Residence Inn. Each and everyday we strive to exceed our guests expectations; I do apologize the last time you stayed here we did not exceed them. I am happy to hear that you will be returning for Valentine’s Day. I'd be more than happy... More

New York City, New York
1 review
5 of 5 stars Reviewed January 20, 2014

We made a wedding block reservation for our wedding this past NYE. We had 20 rooms reserved which were quickly booked up within the first month of our reservation. We worked with two sales coordinator, they both responded quickly to all our emails and were always available by phone. We were upgraded to the one bedroom suite which was MASSIVE!... More

Was this review helpful? Yes
DanielleStumpf, General Manager at Residence Inn New Rochelle, responded to this review

Dear Lori, Thank you so much for your kind words on Trip Advisor! Our Sales Coordinator, Najwa was so excited to read your message, and beamed with pride with your lovely words. It was an absolute pleasure hosting your friends and family on NYE! We were privellaged to meet you all, and thank you for choosing the Residence Inn, New... More

Abingdon, MD
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 29, 2013

Overall a nice stay. Pillows are a bit uncomfortable. Flat ones were too flat and fluffy ones were too tall to sleep on. I recommend asking for a room on the side away from the post office. Trucks are loud! But the breakfast was above average and the room was spacious.

Was this review helpful? Yes
DanielleStumpf, General Manager at Residence Inn New Rochelle, responded to this review

Dear Cindy B, Thank you so much for your review on Trip Advisor! It is always nice to have our guests share their experience with our hotel and team. Our brand has high standards for a beautiful buffet breakfast. The breakfast team at this property truly cares about the set up and offerings, we take great pride in our make... More

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Additional Information about Residence Inn New Rochelle

Also Known As:
Residence Inn New Rochelle Hotel
Residence Inn New Rochelle Hotel New Rochelle
New Rochelle Residence Inn
Address: 35 LeCount Place, New Rochelle, NY 10801
Phone Number:
Location: United States > New York > Westchester County > New Rochelle
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in New Rochelle
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Residence Inn New Rochelle 3*
Reservation Options:
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