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Residence Inn New Rochelle

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35 LeCount Place, New Rochelle, NY 10801
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Residence Inn New Rochelle
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152 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (152)
  • Mar-May only
    (57)
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    (34)
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    (27)
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Charlotte, North Carolina, United States
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We found this great little gem in New Rochelle, NY. It’s comfortable and clean and dog friendly to boot. Our room was quite large with full size refrigerator and kitchenette. Very nice breakfast is included. The folks are all extremely friendly and accommodating. The neighborhood feels safe, has a college nearby and lots of little ethnic restaurants. Their website gives... More 

Was this review helpful? Yes
Debbie D, Manager at Residence Inn New Rochelle, responded to this review

Dear Allison M, Thank you for taking the time to share your experience with us on Trip Advisor. We are thrilled to see that you enjoyed your stay with us. Comments such as these are what motivates our entire team to continue delivering a memorable experience. Thank you again for providing such a wonderful review. Best Regards, Debbie Diaz Assistant... More 

Tupelo, Mississippi, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a reasonable priced hotel that has a nice filling breakfast as part of the room price, as well as onsite parking. Rooms are clean and well cared for. Do not expect luxury. It is safe and the front desk is extremely helpful. Have stayed here before and will use it again when I come to Westchester county.

Was this review helpful? Yes
Debbie D, Manager at Residence Inn New Rochelle, responded to this review

Dear Jeanb, Thank you for taking the time to share your experience with us on Trip Advisor! We are delighted to see that you enjoyed our clean and spacious suites as well as our complimentary buffet breakfast. Our entire team is always going the extra mile to exceed each of our guests expectations. Our goal is to ensure each guests... More 

Webster, New York, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Staff is among the best of any hotel I have ever stayed at. Front desk, kitchen and maintanance were great. I will stay here when in New Rochelle, whether on business or leasure. General manager has get the credit for this type of service.

Was this review helpful? Yes
Debbie D, Manager at Residence Inn New Rochelle, responded to this review

Dear ou812uuuu, Thank you for taking the time to share your experience with us on Trip Advisor! We are thrilled to be called 'One of the best' with service. Comments such as these are what motivates our team to continue delivering exceptional service. We look forward to your return in the near future! Best Regards, Debbie Diaz Assistant General Manager... More 

Charlotte, North Carolina
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Second stay while visiting our son and granddaughter. Coveniently located to their home in Pwlham, NY. Friendly staff Clean rooms Tasty breakfast Only negative is the nightly charge for parking on the property. ($10/night)

Was this review helpful? Yes
Debbie D, Manager at Residence Inn New Rochelle, responded to this review

Dear ARLATXTN, Thank you for taking time to share your experience with us on tripadvisor! I have shared your lovely comments with our team. We are delighted to see you enjoyed our clean and spacious suites as well as our complimentary buffet breakfast. As you stated parking is ten dollars plus tax per night and is conveniently connected to our... More 

Edmonton, Canada
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed May 19, 2015

Stayed here for one night on business. The staff was very friendly and helpful. They tried to help us find a store that sells Christmas decorations. Even though we stayed in April they were not to be deterred. There was an eat local type event in the hotel that evening that I didn't attend. There seemed to be an event... More 

Was this review helpful? Yes
Debbie D, Manager at Residence Inn New Rochelle, responded to this review

Dear JRobokopp, Thank you for taking the time to share your experience with us. I am pleased to see that our team was able to assist you in finding a location that sold Christmas decorations! Our evening events are complimentary and are on Monday, Tuesday and Wednesday. It is called the Residence Mix which offers light appetizers, small meals or... More 

Middletown, Connecticut
Level Contributor
5 reviews
5 of 5 stars Reviewed May 19, 2015

Great Location, easy walk to MetroNorth Train Station for 30 minute ride (every 30 minutes) to the Big Apple (Grand Central Station). Hotel parking is 10 dollars a day. Breakfast was standard Marriott fare in a nice room overlooking the nearby harbor.

Was this review helpful? Yes
Debbie D, Manager at Residence Inn New Rochelle, responded to this review

Dear AEM166, Thank you for taking the time to share your experience with us. I am pleased to see that you were able to take advantage of our hotel location. Located in the middle of downtown New Rochelle we are right next to New Roc City and as you stated within walking distance to the train station. Being located in... More 

Somers, Connecticut
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 19, 2015

Been staying here for the last 3 years. Staff is great and welcoming. Clean property in a safe location. Good breakfast included. Nice suites in a hotel environment that also is "homey" for the seasoned traveller.

Was this review helpful? Yes
Debbie D, Manager at Residence Inn New Rochelle, responded to this review

Dear Ron F, Thank you for taking the time to share your experience on Tripadvisor. We are delighted to see that you enjoyed your stay with us. Our team does an excellent job in ensuring that each stay is special to our guests. Seeing that you have stayed with us in the past three years is amazing. As you stated... More 

Lincolnshire, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 15, 2015

I stayed for two weeks at this hotel. I found the reception and catering staff to be very friendly and accomodating without exception. Parking is easy in the adjoining multi-story car park. There are choices of Bars and Restaurants in the immediate vicinty of the hotel with Applebees and Wild Wings just a stones throw away. I liked the spacious... More 

Was this review helpful? Yes
Debbie D, Manager at Residence Inn New Rochelle, responded to this review

Dear Gav B, Thank you for sharing your experience with us on Tripadvisor! We are delighted to see you enjoyed all the amenities our location has to offer. We look forward to your return. Best Regards, Debbie Diaz Assistant General Manager Residence Inn by Marriott New Rochelle 35 LeCount Place New Rochelle, NY 10801 914-636-7888 ext 4014 More 

Los Angeles, California
1 review
5 of 5 stars Reviewed May 8, 2015

I was "upgraded" to a 1 br suite with two queens. They turned out to be double beds (I was traveling alone and had reserved a King studio so I did not benefit from the upgrade). A barking dog in the early morning and no hot water served to make my first night comically bad, but all was fixed by... More 

Was this review helpful? Yes
Debbie D, Manager at Residence Inn New Rochelle, responded to this review

Dear Naychagurl, Thank you for taking the time to share your experience with us. It is unfortunate that we were unable to meet your room request. However I am thrilled that you were able to enjoy your second night with us! When a guest advises us of an dissatisfaction we take immediate action in ensuring they are beyond satisfied and... More 

New York, NY
Level Contributor
66 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed May 2, 2015 via mobile

Unique Lobby and Professional staff at a Residence Inn in New Rochelle NY. Suites are up to date and housekeeping is excellent. Only con for this all suites Marriott Property is the entertainment complex next door where the crowd can get loud late into the evening. Buffet Breakfast is included in the room rate and is above average with both... More 

Was this review helpful? Yes
Debbie D, Manager at Residence Inn New Rochelle, responded to this review

Dear NJNETSFAN, Thank you for taking the time to share your experience on Tripadvisor. Our team is thrilled that you enjoyed your stay and were able to experience all of our amenities that make this location unique! Our entire team dedicates themselves daily to ensuring each of our guests leaves with a desire to return. It seems we have achieved... More 

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