Stayed in a two-double-bed room with my husband and an old friend when we came back to town for our reunion. The room was a bit small, but was INCREDIBLY clean. Despite what an earlier review had said, we didn't see a single bedbug -- or bug of any other kind, for that matter. New mattresses, new linens, and newly... more

We were in town for a mother's day family visit. We requested adjoining rooms and got them. The sheets were clean, beds comfy, bathroom immaculate and recently redone with new counters and ceramic tile, good temperature control, good tv, staff super friendly-everyone we encountered. Overall, I really have no complaints. Except the price. at almost $150/night per room, they could... more

New Hartford is only 75 miles from my house, but 150 miles round trip for three days of show was a bit much. I decided to stay on property for one night, and while the initial impression in the lobby was good, it was woefully lacking in some very important aspects. The business center was dark and locked, with a... more

I stayed at the Holiday Inn because of its close proximity to Utica College, as I was in town for my second MBA residency. The layout of the hotel is a little confusing, but the front desk staff was overall gracious, friendly, and accommodating. I had a room-mate who was not staying as long as I was, and they had... more

We have stayed at this hotel before many times, but it has really gone downhill and is in need of refurbishment. The whole hotel is dirty, and no one seems to take pride in the place. There was a large white stain on the carpet outside our room for two days, and lots of debris along the edge of the... more

I was a little leery from the bed bug post but my parents, sister, husband, son and I all stayed here in three different rooms and had no problems. When we initially got to our room there was a strong smell of cigarette smoke so they graciously found us another room that was okay. The room was comfortable enough and... more

There are 14 of us from the company I work for staying at this hotel for a 2 week period. We just discovered bed bugs in several of the beds. The front desk service is terrible as they lost our reservations and then were unable to put us in rooms that matched the accomadations that we had signed a contract... more

We had to take our daughter to Hamilton college again this year (for ice hockey camp) which is only several miles away in Clinton. Last year we stayed at the Ramada around the corner and I vowed never to go there again. So this year we tried the Holiday Inn and boy what a difference ! The room was clean.... more

We stayed one night at the Holiday Inn. Heading to Americade in Lake George. Very dissapointed in this Hotel. Its in a major need to be updated. The front desk staff was very kind. The restaurant was good. But the rooms and hotel itself is dirty and smokey. You can smell ciggarette smoke everywhere, Not only in the hallways, but... more