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All 3 New Hartford hotels

Ramada - New Hartford

2.5 of 5 Hotel   |   141 New Hartford Street, New Hartford, NY 13413
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Ranked #3 of 3 hotels in New Hartford
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  • Reviews (209)
  • Photos (21)
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209 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Mclean, Virginia
2 reviews
3 of 5 stars Reviewed yesterday NEW

A full house of guests, but everyone behaved, and the staff was their usual pleasant and responsive selves. A broken chair; leaking faucet in the bath; and no Showtime TV station to be found, but all minor stuff. Not so minor was a loose carpet seam in the hallway, which I reported and could have caused injury--hope that got fixed.... More

Review collected in partnership with Ramada

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Endwell, New York
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

The hotel and it's amenities were not worth the price charged. When given a room on the second floor and asking where the elevator was located, I was told they didn't have an elevator. This fact was not revealed anywhere on the web site. I am unable to climb stairs. When I told the first person that this was not... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We were able to book a room on very short notice, used coupon we found at a rest stop to get a great price. Property is dirty and in need of maintenance. Parking lot full of holes, no elevators, stairs from front lobby were filthy,hallways were very dark, bugs in the bathtub, no towels in room, remote control for TV... More

Review collected in partnership with Ramada

Was this review helpful? Yes 2
1 review
3 of 5 stars Reviewed 1 week ago

The staff was extremely friendly and welcoming and did a good job of keeping what they had to work with clean. The property, however, needs a bit of an overhaul. The carpeting in the hallways and our room were very stained. Our door was warped to the point that we almost couldn't secure it and the bathroom fixtures were yellowed... More

Review collected in partnership with Ramada

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Hockessin, Delaware
20 reviews 20 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I will get to the criticism in a second, but it would be unfair to not highlight the one exception to my concerns. That is the front desk representative, Brad, who was most helpful in dealing with my complaints and very accommodating when asked to show me a different room and reduce the rate. Brad dealt with my unhappiness with... More

Was this review helpful? Yes 2
Denver, Colorado
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We recently stayed at the Ramada Inn in new Hartford NY, Aug 10. I am not an overly picky person, but this place is beyond repair. We should have asked for our money back and left that night. From the time you walk into the front lobby there is very stained carpet and smells. While the linens looked very clean,... More

Review collected in partnership with Ramada

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Westchester, New York, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

The dirtiest, bad smelling hotel I have ever stayed in. Mattresses like hammocks,hoping I don't get bed bugs lying here. No staff here to bring towels or blankets to our room which was short for 1 person. Bathroom sink drain doesn't work, toilet paper holder is missing, door to room doesn't close. Whoever operates this place must be a slumlord.... More

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Additional Information about Ramada - New Hartford

Address: 141 New Hartford Street, New Hartford, NY 13413
Phone Number:
Location: United States > New York > New Hartford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada - New Hartford 2.5*
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Also Known As:
Ramada - New Hartford Hotel New Hartford
New Hartford Ramada

21 photos of this hotel

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Room/suite (4)
Bathroom (2)
Hotel & grounds (1)
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Room/suite (3)
Hotel & grounds (2)
Other (6)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
We are minutes away from Utica Business Park and Downtown Utica - NEW 2013 Renovations include full service family-owned italian buffet restaurant, refurbished rooms and lobby area with new hallway lighting. We provide free Wi-Fi throughout the property. We are situated very close to restaurants and shopping districts and a short drive to the Turning Stone Casino. Pets are allowed with 20 USD non-refundable fee per pet per night. Included with the room rate is a complimentary hot breakfast buffet and free amenities. We also cater to disabled guests with easy access and disabled rooms. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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