We stayed in the Niagara Room. It seriously needs an interior decorator. Had a nice lunch at the bar, but there is no help with your room. Cold, old, noisy(they have bands in the bar on Saturday nights right below your room), no hot water in the am. Clean sheets, but not much else. Could be a nice place, if... More

Had a great dinner and breakfast the next am. Thought the atmosphere was excellent. Yup there is a bar downstairs so one must expect bar noises. Room was large and clean,Staff was very helpfull. We enjoyed our stay would recomend it to anyone who isnt a light sleeper and doesnt mind being above a bar.

Very shabby, very dated, not terribly comfortable. The "Niagara Suite" offered a Jacuzzi tub, a poorly installed corner shower with a powerful, non-adjustable showerhead, a GFI that tripped every time you plugged something in (so until we figured this out, we didn't have a light over the bathroom sink, which was missing a lightbulb, anyway), a mini-blind that wasn't long... More

Literally a nightmare! Not only was our room filthy, the toilet did not work, A/C rattled all night & cigarette smoke circulated in our room (told us it was "impossible & must be a smoking ghost") and after switching rooms for the 2nd night our bathroom had no air (was at least 110 in the bathroom) and at 2:30 in... More

We hoped to have a relaxing and fun time in the Finger Lakes. Unfortunately, our stay at the Naples Hotel was unpleasant. Our room was dirty, and our concerns were not immediately addressed. The dining room is overpriced for this region. Service was slow and they were out of menu items, with only poor choices of substitutions available. The bar... More

This was the 4th time & no more. After having three times having dinner there & not being very good [wanted to give it a chance] we decided to give brunch a chance, Ha, no brunch but over inflated ala carte breakfast menu, very bad service . They have New york City prices, will drive to Cananaduguia from now on... More

After visiting the Naples Hotel in Early March I have to say that it was a great experience. The food in the dinning room was fantastic and I would recomend it to my friends and family. The bar was a bit noisy in the evening but we were told ahead of time about the live entertainment, which enhanced our experience.... More

My husband and I rented a cabin near Naples and went into town frequently. We stopped at the Naples Inn for lunch one day because it looked very old and quaint. and that it is! We had lunch in the bar. it is a bit of a dive, but the people were quirky and interesting and very friendly. The housekeeper... More

as i write this i am sill here it is 1230 am and the bar down stairs is having open mic nigh. so loud coudnt sleep. when i complaned they said well you knew when you made the reservation .oh no you didnt. wall paper pealing off wall full ashtrays full alover the common spaces porch etc,