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Comfort Inn & Suites

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425 E. Route 59, Nanuet, NY 10954
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Comfort Inn & Suites
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235 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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New York
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This Comfort Inn is currently undergoing some renovation. The room as nice, clean and big. Bathroom was a little dated. The bed was extremely comfortable. Comfort Inn offers a breakfast which was good (waffles, sausages, scrambled eggs (powered eggs), donuts, bagels, breads, English muffins, yogurt. The location for the breakfast was small especially for the number of people eating (Saturday... More 

Was this review helpful? Yes
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room was nice and clean, well serviced, no issues. Walls are solid, we didn't hear a peep from neighbors which is ALWAYS the most important thing to me. Plenty of parking. Breakfast is decent, but not real quality. Hotel under renovation which got annoying. Hanging wires, lights, workers all around. WiFi spotty.

Was this review helpful? Yes
Lily M, Manager at Comfort Inn & Suites, responded to this review

Dear JohnB, We apologize that your recent stay with us did not meet some of your expectations. We take all guest feedback seriously and into consideration for continuous improvements. We are happy to tell you we have changed our WiFi provider and our guests are really happy with the service. We are almost done with most of our renovations and... More 

Richmond, Virginia
Level Contributor
103 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Comfort Inn is currently undergoing some renovation, and I believe we were in a newly renovated room (ask for one). It was very tastefully done and all the furnishings looked new. The bathroom fixtures were beautiful. There is a light around the circumference of the mirror--different and interesting. And, I must tell you that it is one powerful toilet.... More 

Was this review helpful? Yes
Lily M, General Manager at Comfort Inn & Suites, responded to this review

Dear urbanguy, Thanks for your review! We're so pleased to hear that you enjoyed your stay with us, and found our location and facilities suitable to our needs. We appreciate your loyalty to our Brand, and look forward to your next visit to Nanuet ! Please let us know when you plan to return, so that we may welcome you... More 

Miami, Florida
1 review
1 of 5 stars Reviewed 4 weeks ago

My company spends thousands of dollars each month on conference accommodation at this particular property and my experience here was nothing short of horrid. Tablet was mistakenly left in room upon checkout, called hotel from airport few hours later to help locate my device after realizing it was missing and was told very promptly that nothing was returned by housekeeping.... More 

Was this review helpful? Yes
Lily M, Manager at Comfort Inn & Suites, responded to this review

Dear Chris L,Thank you for taking the time to post review for your stay.Regretfully the item mentioned on your review as being lost, has not been turned into our Lost and Found Department.I have personally checked our Lost and Found log and spoken to the housekeeper who clean your room and has assured us that nothing was left in the... More 

San Francisco, California
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 25, 2015

I enjoying staying at Comfort Suites all over the country and this one is the best. Why? Large, clean, modern rooms, many of which have been recently renovated and are in top shape. Good pillows and comfortable bed and sheets. Had dinner twice in the restaurant/bar, and the menu and chef are much better than what you'd expect, at a... More 

Was this review helpful? Yes 1
Lily M, Manager at Comfort Inn & Suites, responded to this review

Dear DeGStbsnonestdsptndm,Thank you for taking the time to post a review on your recent stay with us. We appreciate customer feedback as it only helps us to provide our guests with excellent service. Thank you again and we hope to see you again on your next visit to NYC More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2015

I absolutely recommend this hotel. I live in Pennsylvania and am originally from N.Y. I lived in the Nanuet /Pearl River area for 8 years. Whenever I go back to N.Y., this is the only place I stay. I have never been disappointed. The rooms are impeccably clean. The staff is utterly friendly and professional. I can't say enough.

Was this review helpful? Yes 1
Lily M, Manager at Comfort Inn & Suites, responded to this review

Dear Joe T, Thank you for taking the time to write a review about your recent stay with us. We are pleased you enjoyed our rooms and proud that this is your hotel whenever you are in NYC. Thank you again, and we look forward to welcoming you back! More 

Toronto, Canada
1 review
4 of 5 stars Reviewed June 21, 2015

Great, hot breakfast and big cozy beds. Rooms were great and super friendly staff helped retrieve my lost passport that I'd forgotten at the hotel after I checked out. Special thanks to Ashley, Lily & Carolina for helping me in my time of need. Excellent choice for smart travelers.

Was this review helpful? Yes
Lily M, Manager at Comfort Inn & Suites, responded to this review

Dear J K , We are delighted that your time at the Comfort Inn & Suites was such a great experience. As you have shared our team strives to provide the very best experience for all of our guests. It is great to read that you enjoyed so much of what we have to offer. We always hope to pamper... More 

Stow, Ohio
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed May 21, 2015

I stayed at the Comfort Inn in Nanuet, NY in May of 2015. I was traveling to the area on business, and my client in Blauvelt recommended the hotel as they had established a corporate rate there. The hotel is located very close to the Palisades Interstate Parkway and I-287, and is about 50 minutes from Newark International Airport. It’s... More 

Was this review helpful? Yes
Lily M, Manager at Comfort Inn & Suites, responded to this review

Dear Bob S, Thank you very much for writing such a great review about our hotel. We are truly glad you enjoyed your stay with us. Our goal is to consistently provide our guests with a perfect experience. Our team works hard so that our guests enjoy the amenities and accommodations we provide. We loved having you stay with us... More 

1 review
4 of 5 stars Reviewed May 21, 2015

Comfort Inn & Suites in Nanuet, NY was a great choice for my stay and an Excellent Venue for my wedding in the Regency Grand Ballroom. The staff was very professional and helpful. The rooms were clean and spacious. The continental breakfast was abundant and they had many items to chose from. The catering in the Regency Grand Ballroom was... More 

Was this review helpful? Yes
Lily M, Manager at Comfort Inn & Suites, responded to this review

Dear Helena, Thank you for your five star review. We are so pleased that you were happy with the accommodations at our Comfort Inn & Suites Nanuet. We feel so honor that you chose us for your venue on your special day. The Regency Grand Ballroom staff are delighted to hear how pleased you were with their service. Kudos to... More 

1 review
5 of 5 stars Reviewed May 16, 2015 via mobile

I was traveling with my family on business from Canada I arrived at ten pm I was greeted by the most friendliest woman Ashley she was smiling and eager to help the problem was my company cancelled my reservation and the hotel was sold out she apologized immediately and began to look for me a room within minutes she found... More 

Was this review helpful? Yes
Lily M, Manager at Comfort Inn & Suites, responded to this review

Dear Preachfirst, Thank you for taking the time to post your review. Happy to hear that Ashley was able to help on your lodging needs and that you stayed longer. It brings us great pleasure to hear that we can provide our guests with great service and amenities. Hope to see you soon. Kudos Ashley ! More 

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