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Hampton Inn Nanuet

2.5 of 5
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260 West Route 59, Nanuet, NY 10954
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1 room 1 guest
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Hampton Inn Nanuet
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286 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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port st lucie, United States
5 of 5 stars Reviewed 2 days ago NEW

Have stayed here many times because of its proximity to major highways and a diverse collection of stores and restaurants. The staff are always pleasant and the hotel is very clean. Breakfast is never disappointing and parking is plentiful. Last but not least the business center makes it a breeze to use the internet and to print your boarding passes.

Review collected in partnership with Hampton

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Mays Landing, New Jersey
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Family of 4. Location convenient to shopping complex and restaurants. Beds were clean and comfortable. Pool was clean and decent size. Breakfast was ordinary but provided a good amount of choices. Check-in and check-out were fast. As a Hilton Honors member got free water bottle. Would recommend.

Review collected in partnership with Hampton

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San Antonio, Texas
2 reviews
3 of 5 stars Reviewed 1 week ago

Our room's (#305) carpeting was very dirty. The elevator floors were also dirty and smelly. The pool area was wonderful, with sparkling blue water. The bed was great, and the A/C worked well. Parking was adequate. Location very easy to find.

Review collected in partnership with Hampton

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Erik T, General Manager at Hampton Inn Nanuet, responded to this review

Thank you for your review. We did have a busy weekend with sports teams in and the public areas did take a little hit. This in itself does not make it okay and we as a hotel need to be more on top of it. I am glad however that you enjoyed the pool! More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

From the weeks before we arrived when no one at the front desk would answer the phone (rang 15 times with no answer at least 5 separate occasions...finally had to call 1-800 Hilton), to the time we checked in and had Heather tell us we had no fold-out couch for our son and no other options, this was the worst.... More 

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Erik T, General Manager at Hampton Inn Nanuet, responded to this review

Thank you for your review. I know we have already been in touch previously and apologize again for your booking error. I know you were under the impression you reserve a room with a pull out sofa but instead reserved a suite with a conference table. We did the best to our ability to help you out to accommodate you.... More 

Nanuet, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Located in Rockland county NY, right off the NYS Thruway on a main drag through Nanuet. Hotel is perfect for business travel. Hilton Garden Inn across the parking lot. Other restaurants and a shopping mall very close by. Typical Hampton Inn - Clean, indor pool, excercise room free WIFI and comfortable lobby. Usual complimentary breakfast in the AM, make your... More 

Review collected in partnership with Hampton

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Erik T, General Manager at Hampton Inn Nanuet, responded to this review

Thank you for your wonderful review! From all of us here we greatly appreciate your comments and look forward to seeing you again soon! More 

Salem, MA
Level Contributor
56 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at Hampton Nanuet because we were attending a funeral in New City. The room was excellent, the staff most helpful, the breakfast very nice. One problem (not a problem I'm sure for those more digitally skilled or having a GPS. Directions to and from hotel on Hampton website were, in a word, awful. Nothing to do with this... More 

Review collected in partnership with Hampton

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Erik T, General Manager at Hampton Inn Nanuet, responded to this review

Thank you for your excellent review! Glad that you enjoyed everything that the hotel has to offer. I will take a look at the directions on the website to see if they need to be updated as things always change and we do not want to give us wrong information. More 

Santa Clara, California
1 review
2 of 5 stars Reviewed 3 weeks ago

By far this is the worst service I've personally experienced from any Hilton property or franchise. I'm mentioning this location being a franchise, only because I was quickly informed this was a franchise and not a Hilton owned property. I expected regardless being a Hilton owned property or franchise property, for this location (or any) to represent the Hilton Brand.... More 

Review collected in partnership with Hampton

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Erik T, General Manager at Hampton Inn Nanuet, responded to this review

Thank you for your review! I certainly would like discuss your stay as I am very confused by your response. Please contact me as soon as you are able! Thank You, Erik Tallada 845-623-0900 erik.tallada@hilton.com More 

Portland, Maine
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here traveling from Maine to Maryland on our annual trip and this was a great overnight stop. It was easy to find, easy in and out to get back on the highway. Breakfast was really good, even my not to easy to please husband thought so (he said to make sure I put it in my review). We... More 

Review collected in partnership with Hampton

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Erik T, General Manager at Hampton Inn Nanuet, responded to this review

Thank you for your review. I am glad that you had a great experience and that you will now stay with us on your way through! More 

Gatineau, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed there for one night. At check out, we reported to hotel management a problem with the room that should be fixed for future guests. We did this just to be helpful and had no request. The hotel staff response exceeded all our expectations: they gave a full refund. That was an amazing and pleasant surprise.

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Erik T, General Manager at Hampton Inn Nanuet, responded to this review

Thank you for your review. We believe in having great customer service and a clean room that is fully operational. Because you mentioned something that we did not notices we failed in that regard and do not expect you to pay for our mistake. With that said it is our hope that you give us a second chance in the... More 

Nanuet, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Clean hotel, decent breakfast, and very friendly staff. I have stayed at this hotel many times and will continue to do so when traveling to the NY area on business.......Heather is always awesome and takes great care of thier guests!

Review collected in partnership with Hampton

Was this review helpful? Yes
Erik T, General Manager at Hampton Inn Nanuet, responded to this review

Thank you for your review. I am glad to hear about Heather and how well she does at taking care of our guests! Service is the number one thing for a hotel and hearing that one of our employees is doing their part and continues to do their part is a great assist to our company. More 

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