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All 5 Nanuet hotels

Candlewood Suites - Nanuet

2.0 of 5 Hotel   |   20 Overlook Boulevard, Nanuet, NY 10954
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Ranked #4 of 5 Hotels in Nanuet
A recent review
4 of 5 stars reviewed 2 days ago
patriciaa486
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73 reviews from our community

Traveler rating
    16
    31
    8
    13
    5
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17
14
9
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Great place with a good price. Laundry was free. Room smelled a little stale when we arrived but improved with time. Employees were helpful. Room was clean and comfortable. No vending machines but their 'store' was well stocked and purchases were on the honor system. Gym facilities looked good but I didn't try.

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Gothem City
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

1st off if you like really cheap hotels then stay here. Many problems with this hotel. Let me tell you my experience and hopefully yours will be better. Broken A/C unit never turned off the whole 7 days I was there. The smell of the room was bad and the whole 2nd floor smelled bad my entire stay. A train... More

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David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello TatooedTravelers, We very much appreciate your staying with us and for leaving your feedback. We are distressed to hear about your experience at our hotel. We are sincerely sorry about the issues with your A/C unit. Our maintenance staff is very responsive to repairs if they stop working and we will be investigating what went wrong. We take a... More

Travelers are raving about these Nanuet hotels

Gardner, Massachusetts
Contributor
14 reviews 14 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 5 weeks ago

To start let me say this low ratings not due to the fact this is an affordable lower cost hotel. It is based on what one should expect from any major brand affordable hotel... Stayed here recently for a few days in town on business. The Good - The room seemed pretty clean. I did not pull out a UV... More

Was this review helpful? Yes
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello David S, Thank you for staying with us and for leaving your feedback. We really do appreciate all comments on our hotel as it helps make us better. Due to the sensitive nature of your response we can not comment on it, but your words have been passed to the appropriate departments. All the best, Dave M. Guest Services More

New Windsor, New York
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 15, 2014

We stayed overnight for "date night" and I really cannot complain about anything at all. Check-in was smooth and fast. Customer service was great when we needed them - we called upon them twice during our stay. The vending machine system was pretty strange for a hotel - you basically choose what you want and put the money in a... More

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David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello Soulful403, Thank you for staying with us and for taking the time to send your feedback! We are so glad to hear that you enjoyed your time here! To hear that our staff was great when you needed them is flattering. We are also thrilled to hear that you found our kitchens to be useful and took notice of... More

Rehoboth, Massachusetts
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 4, 2014

I've been visiting this area for over 50 years I have stayed at all of the hotels in the area this hotel has clean rooms as nice as any other hotel but what they have in the other hotels don't have is the staff because at this hotel the staff is exceptional Mary welcomed us with a smile when we... More

Was this review helpful? Yes 1
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello psrees1962, Thank you for staying with us and sending your feedback! We are thrilled to hear that you found our rooms to be nice and clean, but we are even happier to hear that our staff is what puts our hotel over the top. Our entire team works hard to be personable and provide a warm, welcome feeling for... More

Harrisburg, Pennsylvania
1 review
1 of 5 stars Reviewed August 29, 2014

This is clearly one of those IHG brand hotels that have missed updating over the years... The toilet in my bathroom has a disgusting build up on the bottom (often missed by untrained housekeeping staff). The furniture is dingy. I'm in a smoking room and the hallway often smells like marijuana (relieved my daughter didn't travel with me this time).... More

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David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello Lakya T, Thank you for staying with us and taking the time to write your review! We are sincerely sorry to hear about the problems you encountered during your stay. Your comments have been passed along to each department. We do apologize about the issues with our fax machine while you were trying to send your document. Unfortunately, our... More

Old Lyme, Connecticut
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2014

We were moving from Connecticut to our new home in Big Canoe, Georgia and need a place to stay the first night. We wanted to be past NYC and not have to pay a lot while still being able to experience comfort and reasonable amenities. The Candlewood Suites hotel in Nanuet, NY provided all of these. It was a pleasant... More

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David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello ChuckH06371, Thank you for staying with us and for sending your feedback. We are glad to hear that you found your stay here pleasant, especially during your long move. It's great to know that we were able to provide you comfort on your long journey. We sure hope everything has gone and will continue to go smoothly as you... More

Contributor
15 reviews 15 reviews
7 hotel reviews
4 of 5 stars Reviewed August 25, 2014

Had a one night stay here. It was close to restaurants which was our main concern. The hotel looks clean but carpet needs updating and cleaning both in hallways and rooms. That might explain the smell in the hallways. Our room had a patch where the carpet had been repaired. Room looked like a small apartment with refrigerator, sink, and... More

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David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello Marcarelisa, Thank you for staying with us and for taking the time to write your review! We are very happy to hear that you found our rooms to be clean and our amenities like the free washer/dryers, dvd rentals, and business center to be useful. We are glad to hear that you found some of the local restaurants in... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 7, 2014 via mobile

The room was quite big and clean. And the Staff was friendly. Location was good, it is very close to T.J Maxx if you are looking for shopping, and Cheesecake Factory famous for its delicious cheesecakes. The only thing we dont like is Air condition. It was too noisy, we had to turn it off during sleep. Generally everything was... More

Was this review helpful? Yes 3
David M, Guest Services at Candlewood Suites - Nanuet, responded to this review

Hello Gonca G, Thank you for staying with us and for taking the time to write your review! We are glad to hear that you enjoyed your stay with us and that you found our staff friendly. We work very hard to provide a welcoming environment for all guests. It's great to know that you have seen some of the... More

Sarasota, FL
Top Contributor
60 reviews 60 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 26, 2014 via mobile

Stayed at this hotel before and it has been nicely upgraded. Room was large and with all amenities for short or long stay. I would recommend this hotel and would return. It is off the beaten path but close enough to everything. My type of place. Note, no breakfast is included.

Was this review helpful? Yes 2
David M, Guest Services at Candlewood Suites - Nanuet, responded to this review

Hello Retirededward, Thank you for staying with us and for taking the time to write your review. We're very happy to know that you chose to stay with us again and that you found our room renovations to be nice. We are thrilled to know that you would recommend us and we can't wait to see you again! Best Regards,... More

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Additional Information about Candlewood Suites - Nanuet

Address: 20 Overlook Boulevard, Nanuet, NY 10954
Phone Number:
Location: United States > New York > Nanuet
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites - Nanuet 2*
Number of rooms: 124
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Also Known As:
Candlewood Suites - Nanuet Hotel Nanuet
Candlewood Nanuet
Nanuet Candlewood Suites

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