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Candlewood Suites - Nanuet

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20 Overlook Boulevard, Nanuet, NY 10954
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Candlewood Suites - Nanuet
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Candlewood Suites - Nanuet
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84 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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  • English first
  • French first
  • Russian first
  • Any
English first
  • All months
    (84)
  • Mar-May only
    (15)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (20)
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Nashville, Tennessee
Level Contributor
210 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here on a work trip. The hotel is nice- good fitness room, laundry room, videos/DVDs to rent, etc. The room is a good size with a kitchenette (full size fridge, dishwasher, dishes, glasses, microwave). Interior design very nice. Big desk area which was great as I was working during my stay!

Was this review helpful? Yes
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello bucks17, Thank you for staying with us and for taking the time to leave your feedback. We are glad to hear that you enjoyed your stay with us and found our amenities to be useful. We are actually renovating our gym with some new equipment so if we have the pleasure to have you stay with us again we... More 

Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stopped here midway to vacation destination and were pleasantly surprised by the accommodations. Frankly, we chose this place because it was cheap. So, I did not expect the quality experienced. Back in my business traveling days, this would have been great. Workout room shares at least 2 washer dryer units. Our suite had a tidy little kitchen with pans, dishes,... More 

Was this review helpful? Yes
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello SVFirstEdition, Thank you for staying with us and for taking the time to send your feedback. We are so glad that you stopped in on your vacation travel and thank you for your kind words. We aim to provide the best accommodations at a great value and we hope to see you again on future travels. All the best,... More 

Shanghai Region, China
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 15, 2015

Although far from downtown, it has shops nearby . he room and the property were all very nice. The only down side is that you need to ask for at the front desk, clean towels as there is no maid service to the rooms except for 1x per week.

Was this review helpful? Yes 1
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello basu_debarshi, Thank you for staying with us and for taking the time to write your review. We are happy to hear that you found our rooms and property to be nice. Our entire team works hard to make our hotel welcoming and warm. Our weekly housekeeping is a policy that goes with our extended stay nature. Since most of... More 

New York City
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 12, 2015

I've stayed at plenty of candlewood suites and this is also another nice one. The room was super clean when we arrived...and we arrived pretty late. Parking seemed to be annoying because it gets very crowded at night. All of the kitchen utensils were clean. The fridge was clean. I did have an issue with the bed as it seemed... More 

Was this review helpful? Yes
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello Poochie167, Thank you for staying with us and for taking the time to send your feedback. We very much appreciate your loyalty to the Candlewood brand we are happy to hear we met your expectations. We would be happy to mention some local attractions the next time you are in the area. You pointed some out, we also have... More 

Albany, New York
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed March 3, 2015

If you read my other reviews, you will see that I really like Candlewood Suites. However, I was less than happy with this one. The room and the property were all very nice. The problem was with the booking and customer service. The hotel was listed in the program for a dog show that I would be attending. I made... More 

Was this review helpful? Yes
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello AugustGSPs, Thank you for staying with us and for taking the time to write your review. We hope that you had a successful trip to the dog show. We are sorry about the misunderstanding regarding the pet fees. Unfortunately, we don't have control over what is included in the dog show's program, but all of our pet fees are... More 

Waterford, Connecticut, United States
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 24, 2015

I stayed recently (weekend 2/20) and the hotel was clean and staff was accomodating. The hotel does allow for dogs, so this is good to know for the future. The only down side is that you need to ask for at the front desk, clean towels as there is no maid service to the rooms except for 1x per week.... More 

Was this review helpful? Yes
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello Nancy B, Thank you for staying with us and for taking the time to write your review. We are glad to hear that you enjoyed your time with us and thought that our "staff was accommodating." We would be more than happy for you to bring your pets on your next visit. As an extended stay hotel most of... More 

Hazlet, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 4, 2015

Over night stay was perfect, hotel was clean, employees were very kind & helpful, the rate was fair , and they also let us check in early which really made the stay perfect, definitely will stay again..

Was this review helpful? Yes 1
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello Steven D, Thank you for staying with us and for taking the time to write your review. We are so happy to hear that you found our hotel to be clean and that you found our team to be "kind & helpful." We work hard to provide the best possible stay to every guest and we are grateful to... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 24, 2014

Was a little cautious going in because of some recent reviews but it was a lot cheaper than everything else in the area so I decided to give it a shot. Everything was fine. Room was well sized and very clean. Didn't use the kitchen facilities, but I guess they are nice to have. Never been to a place that... More 

Was this review helpful? Yes 2
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello James J, Thank you for staying with us and for taking the time to write your review. We are glad to hear that you enjoyed your stay and found our rooms to be comfortable and clean. We are also very happy to hear that you found our staff to be friendly. It's always wonderful to hear when this standard... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 5, 2014

This place seems like a high volume hotel and it shows. We have stayed at Candlewood before while traveling by car. Pros--- parking was fine. Cons- our first room smelled so bad that we requested a second room. The second room was worn out. Appliances scratched. Paint problems. Marks on bath towels. No knap left of some towels. You get... More 

Was this review helpful? Yes
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello Paul M, Thank you for staying with us and taking the time to write your review. We are very sorry for the issues experienced during your stay. This is surely not the type of example we want to set for any guest staying with us and I can assure you it is very unusual. We take a lot of... More 

Travelers are raving about these Nanuet hotels

Guildford, United Kingdom
Level Contributor
67 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
1 of 5 stars Reviewed October 25, 2014

Daughter and I arrived at 11:45pm and reception asked “did you get here by car?”, “of course” I responded “it has taken us an hour to get from Newark Airport” there was a sense of impending doom in the air. “Well, I am afraid we are over booked and have sold your rooms but you are in the Holiday Inn... More 

Was this review helpful? Yes 4
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello Chymron, Thank you for your feedback! We are very sorry about the situation that occurred when you came to stay with us. As an extended stay hotel most of our guests are here long term. As part of this, there are some times that unforeseen circumstances would lead a guest to change their departure date last minute. While extremely... More 

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