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All 5 Nanuet hotels

Candlewood Suites - Nanuet

2.0 of 5 Hotel   |   20 Overlook Boulevard, Nanuet, NY 10954
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Ranked #4 of 5 Hotels in Nanuet
A recent review
5 of 5 stars reviewed 4 days ago
James J
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76 reviews from our community

Traveler rating
    17
    31
    8
    14
    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Was a little cautious going in because of some recent reviews but it was a lot cheaper than everything else in the area so I decided to give it a shot. Everything was fine. Room was well sized and very clean. Didn't use the kitchen facilities, but I guess they are nice to have. Never been to a place that... More

Was this review helpful? Yes
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello James J, Thank you for staying with us and for taking the time to write your review. We are glad to hear that you enjoyed your stay and found our rooms to be comfortable and clean. We are also very happy to hear that you found our staff to be friendly. It's always wonderful to hear when this standard... More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

This place seems like a high volume hotel and it shows. We have stayed at Candlewood before while traveling by car. Pros--- parking was fine. Cons- our first room smelled so bad that we requested a second room. The second room was worn out. Appliances scratched. Paint problems. Marks on bath towels. No knap left of some towels. You get... More

Was this review helpful? Yes
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello Paul M, Thank you for staying with us and taking the time to write your review. We are very sorry for the issues experienced during your stay. This is surely not the type of example we want to set for any guest staying with us and I can assure you it is very unusual. We take a lot of... More

Travelers are raving about these Nanuet hotels

Guildford, United Kingdom
Top Contributor
58 reviews 58 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Daughter and I arrived at 11:45pm and reception asked “did you get here by car?”, “of course” I responded “it has taken us an hour to get from Newark Airport” there was a sense of impending doom in the air. “Well, I am afraid we are over booked and have sold your rooms but you are in the Holiday Inn... More

Was this review helpful? Yes 2
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello Chymron, Thank you for your feedback! We are very sorry about the situation that occurred when you came to stay with us. As an extended stay hotel most of our guests are here long term. As part of this, there are some times that unforeseen circumstances would lead a guest to change their departure date last minute. While extremely... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 19, 2014

Great place with a good price. Laundry was free. Room smelled a little stale when we arrived but improved with time. Employees were helpful. Room was clean and comfortable. No vending machines but their 'store' was well stocked and purchases were on the honor system. Gym facilities looked good but I didn't try.

Was this review helpful? Yes
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hey patriciaa486, Thank you for staying with us and for leaving your feedback! We are glad to hear that you found us to be a "great place with a good price." We also are happy to hear that you found our employees to be helpful and our room to be "clean and comfortable." We hope to have the opportunity to... More

Gothem City
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed October 15, 2014

1st off if you like really cheap hotels then stay here. Many problems with this hotel. Let me tell you my experience and hopefully yours will be better. Broken A/C unit never turned off the whole 7 days I was there. The smell of the room was bad and the whole 2nd floor smelled bad my entire stay. A train... More

Was this review helpful? Yes 1
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello TatooedTravelers, We very much appreciate your staying with us and for leaving your feedback. We are distressed to hear about your experience at our hotel. We are sincerely sorry about the issues with your A/C unit. Our maintenance staff is very responsive to repairs if they stop working and we will be investigating what went wrong. We take a... More

Gardner, Massachusetts
Contributor
17 reviews 17 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 16, 2014

To start let me say this low ratings not due to the fact this is an affordable lower cost hotel. It is based on what one should expect from any major brand affordable hotel... Stayed here recently for a few days in town on business. The Good - The room seemed pretty clean. I did not pull out a UV... More

Was this review helpful? Yes
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello David S, Thank you for staying with us and for leaving your feedback. We really do appreciate all comments on our hotel as it helps make us better. Due to the sensitive nature of your response we can not comment on it, but your words have been passed to the appropriate departments. All the best, Dave M. Guest Services More

New Windsor, New York
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 15, 2014

We stayed overnight for "date night" and I really cannot complain about anything at all. Check-in was smooth and fast. Customer service was great when we needed them - we called upon them twice during our stay. The vending machine system was pretty strange for a hotel - you basically choose what you want and put the money in a... More

Was this review helpful? Yes
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello Soulful403, Thank you for staying with us and for taking the time to send your feedback! We are so glad to hear that you enjoyed your time here! To hear that our staff was great when you needed them is flattering. We are also thrilled to hear that you found our kitchens to be useful and took notice of... More

Rehoboth, Massachusetts
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 4, 2014

I've been visiting this area for over 50 years I have stayed at all of the hotels in the area this hotel has clean rooms as nice as any other hotel but what they have in the other hotels don't have is the staff because at this hotel the staff is exceptional Mary welcomed us with a smile when we... More

Was this review helpful? Yes 1
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello psrees1962, Thank you for staying with us and sending your feedback! We are thrilled to hear that you found our rooms to be nice and clean, but we are even happier to hear that our staff is what puts our hotel over the top. Our entire team works hard to be personable and provide a warm, welcome feeling for... More

Harrisburg, Pennsylvania
1 review
1 of 5 stars Reviewed August 29, 2014

This is clearly one of those IHG brand hotels that have missed updating over the years... The toilet in my bathroom has a disgusting build up on the bottom (often missed by untrained housekeeping staff). The furniture is dingy. I'm in a smoking room and the hallway often smells like marijuana (relieved my daughter didn't travel with me this time).... More

Was this review helpful? Yes
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello Lakya T, Thank you for staying with us and taking the time to write your review! We are sincerely sorry to hear about the problems you encountered during your stay. Your comments have been passed along to each department. We do apologize about the issues with our fax machine while you were trying to send your document. Unfortunately, our... More

Old Lyme, Connecticut
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2014

We were moving from Connecticut to our new home in Big Canoe, Georgia and need a place to stay the first night. We wanted to be past NYC and not have to pay a lot while still being able to experience comfort and reasonable amenities. The Candlewood Suites hotel in Nanuet, NY provided all of these. It was a pleasant... More

Was this review helpful? Yes
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello ChuckH06371, Thank you for staying with us and for sending your feedback. We are glad to hear that you found your stay here pleasant, especially during your long move. It's great to know that we were able to provide you comfort on your long journey. We sure hope everything has gone and will continue to go smoothly as you... More

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Additional Information about Candlewood Suites - Nanuet

Address: 20 Overlook Boulevard, Nanuet, NY 10954
Phone Number:
Location: United States > New York > Nanuet
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites - Nanuet 2*
Number of rooms: 124
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Also Known As:
Candlewood Suites - Nanuet Hotel Nanuet
Candlewood Nanuet
Nanuet Candlewood Suites

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