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Gurney's Montauk Resort & Seawater Spa

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290 Old Montauk Highway, Montauk, NY 11954
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Gurney's Montauk Resort & Seawater Spa
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454 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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  • Any
English first
  • All months
    (454)
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    (106)
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NY
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 59 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Not happy as I write this. Checked out on Thursday, 7/30 and now going through a billing nightmare, and there has been no response from Gurney's despite Jen at check out telling me I would receive a call that day. No call on Thursday, no response to a voice mail and email on Friday, and now there's a second $300+... More 

Was this review helpful? Yes 1
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Did not stay at Gurney's - stayed next door at the Panoramic. We walked to Gurney's every morning for breakfast at Tillie's and for the Lobster Bake on the beach. First, the breakfast at Tillie's was great. Fresh food - fruit, greek yogurt parfait, variety of items for omelettes. Enjoyed it all. The coffee however was so so. The wait... More 

Was this review helpful? Yes
michael_nenner, General Manager at Gurney's Montauk Resort & Seawater Spa, responded to this review

Dear peacelilly811, Thank you for the feedback regarding the resort. I will take the comments under advisement to help enhance the experience for others. We use the plastic cups, etc since it's at the beach. We've since moved it up to Tillie's. We do hope that you'll join us again in the future. Regards, Michael Nenner General Manager More 

Englewood, New Jersey
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Even though the weather was not cooperating, had the best time. My room was gorgeous- on the beach. The Forward Watch was totally renovated. Each room had its own balcony - huge porch, a personal deck with L shaped sofas or a king side bed. The spa was in need of renovation. But the treatments were superb. I had the... More 

Was this review helpful? Yes 3
michael_nenner, General Manager at Gurney's Montauk Resort & Seawater Spa, responded to this review

Dear Marion W, Thank you so much for the feedback about the property and happy belated birthday! We do hope that you'll join us again in the future. Regards, Michael Nenner General Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We booked a two bedroom suite at Gurneys. The view from the balcony was beautiful, but the condition of the room and furnishings were sub-par, particularly for the price we paid, which was Four Seasons level pricing. The room had 1980s-1990s furniture that was in poor condition, older televisions, and the set up was not very functional. And the service... More 

Was this review helpful? Yes 3
michael_nenner, General Manager at Gurney's Montauk Resort & Seawater Spa, responded to this review

Dear Maria P, I'm sorry to hear that your experience wasn't to our expectations. We do pride ourselves on providing the best service and I'm a bit miffed to hear about your stay. I will follow up with my team and I do hope that you'll join us again in the future. Regards, Michael Nenner General Manager More 

New York City, New York
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The place glows – from the first step onto the marble floors, sun shimmering through the latticework, to the beach couches perfectly white and inviting. Thanks, no doubt, to the housekeeping staff that seems to precede your every step. Great indoor seawater pool!

Was this review helpful? Yes 3
michael_nenner, General Manager at Gurney's Montauk Resort & Seawater Spa, responded to this review

Dear jsNYNY, Thank you so much for the wonderful comments regarding the property. We do hope that you'll join us again in the future. Regards, Michael Nenner General Manager More 

New York
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I didn't like the old rooms that Gurney's used to have but I did love the food , now they lost it completely, it's like leaving the City to get back to the City. Kind of sad, I wish they would only renovate the rooms. But service is pretty good, much better than 2 years ago.

Was this review helpful? Yes 1
michael_nenner, General Manager at Gurney's Montauk Resort & Seawater Spa, responded to this review

Dear NB_NYC2013, Thank you for the comments and my apologies for the room placement. We're continuing to renovate the property and will have even more rooms renovated for next season. We do hope that you'll join us again in the future. Regards, Michael Nenner General Manager More 

New York City, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at Gurney's Inn for two nights to celebrate our ninth wedding anniversary. We enjoyed a renovated room on the first floor with a HUGE deck replete with a bed to lounge on AND a couch, and we had a lovely time, despite the fact that it was, sadly, overcast and rainy for part of our... More 

Was this review helpful? Yes 4
michael_nenner, General Manager at Gurney's Montauk Resort & Seawater Spa, responded to this review

Dear Zwid, Thank you for the feedback regarding the property and the service. I will address these concerns with the Beach staff and we'll continue to look at our pricing. Gurney's is truly a very special place and will continue to improve due to your comments. Regards, Michael Nenner Gurney's Montauk More 

Boston, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

What a bad experience. A thousand dollars a night for a view of the parking lot. A restaurant that for two different meals was "out" of things listed on the menu. Despite its publicity as a place to get away, with serene pictures, we got there on a weekend of "beach events," placing 1200 people on the beach (with the... More 

Was this review helpful? Yes 4
michael_nenner, General Manager at Gurney's Montauk Resort & Seawater Spa, responded to this review

Dear rcolton101, Thank you for the comments regarding your stay with us. I'd like to speak in person if possible to address your concerns and get a bit more informations. Please contact me at the information below. Regards, Michael Nenner General Manager michaeln@gurneysmontauk.com More 

Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I never write reviews, but I wanted to recognize and give a HUGE thank-you to Anabel Collado, who helped make our stay very special. I noted when I booked the hotel that our stay was for a special occasion (surprise engagement). She took it upon herself to contact me after I booked the hotel online and set up an amazing... More 

Was this review helpful? Yes 2
michael_nenner, General Manager at Gurney's Montauk Resort & Seawater Spa, responded to this review

Dear Adam P, Thank you for the wonderful comments and Anabel is an incredible employee. I'm so pleased to hear that everything was perfect and we do hope to see you again in the future. Regards, Michael Nenner General Manager More 

Bluffton, South Carolina
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Having grown up on Long Island, and spent summers in Sag Harbor since I was 12, I was very familiar with Gurney's. My sister's daughter got married here this past weekend. The food was great! I was pleasantly surprised. Chilean Sea Bass and Braised Short Ribs were excellent. Service was nice, not very polished, but helpful. Would be nice to... More 

Was this review helpful? Yes 2
michael_nenner, General Manager at Gurney's Montauk Resort & Seawater Spa, responded to this review

Dear spagirl123, Thank you for the wonderful feedback regarding the wedding. The food is fantastic for a banquet event and please know that we have plans to redo the parking lot in the future. We do hope to see you for a hotel stay in the future, so you can experience our best rooms. Regards, Michael Nenner General Manager More 

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