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Gurney's Montauk Resort & Seawater Spa

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290 Old Montauk Highway, Montauk, NY 11954
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Gurney's Montauk Resort & Seawater Spa
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Gurney's Montauk Resort & Seawater Spa
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418 reviews from our community

Traveler rating
    170
    111
    49
    44
    44
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Contributor
16 reviews 16 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

To paraphrase a comment by John Maynard Keynes, most (wo)men love money and security more, and creation and construction less, as they get older. So true. Friend and I shared a winning auction bid for 2 nights off-season in an oceanfront room at Gurney's Montauk Resort and Spa. We needed it. The winter was long and harsh. But in early... More 

Was this review helpful? Yes 2
michael_nenner, General Manager at Gurney's Montauk Resort & Seawater Spa, responded to this review

Dear Jodi M. Thank you for the comments regarding your stay and apologize for an disruptions. Please contact me so we can discuss the matter further. Regards, Michael Nenner General Manager michaeln@gurneysmontauk.com More 

New York
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The saving grace of this resort was the room overlooking the sea. There was constant construction from morning breakfast through the dinner at night. Complaints were met with 'I am so sorry" but nothing was done to stop the construction during serving hours at all.. The spa was wonderful in its treatment of their clients. The pool was very well... More 

Was this review helpful? Yes 1
michael_nenner, General Manager at Gurney's Montauk Resort & Seawater Spa, responded to this review

Dear jameslaurieannec, Thank you for the feedback regarding your stay with us and we hope you'll return in the future. It's unfortunate that you stayed as we were putting the finishing touches on the resort. Please contact me in the future if you plan on returning. Regards, Michael Nenner General Manager More 

New York City, New York
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

My boyfriend and I went there just for a we. At our late arrival, we discovered that the restaurant and almost all the complex is under construction/renovation. And there were no more reservation available for the sunday brunch. These 2 points were not written on their website. We booked a room with balcony on sea side view, we were on... More 

Was this review helpful? Yes 3
michael_nenner, General Manager at Gurney's Montauk Resort & Seawater Spa, responded to this review

Dear Natacha4426, I'm so sorry for the issues you experienced during your stay with us and I'm sorry about the poor notification of the construction. We will be finished with the work this coming week and we hope that you'll return in the future. Please contact me if you should have plans to return and I will make it up... More 

New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for our Babymoon moon and used the Spa Escape package. We had a wonderful time, Montauk is beautiful and it helped getting out in May before the summer prices hit. We knew the hotel was under construction, and expected we would not have access to everything. This was fine, as we knew what we... More 

Was this review helpful? Yes 2
michael_nenner, General Manager at Gurney's Montauk Resort & Seawater Spa, responded to this review

Dear Footballer36, Thank you for the feedback regarding your stay with us! I agree that the property has a ton of potential and I'm working with the team on the communication while we transition from renovation to season. Tillie's has opened since your departure and I'm sorry that you missed it. Please contact me in the future and I'd be... More 

New York, New York, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My mother, sister and I spent 2 days at Gurneys for a spa visit. We had heard good things about Gurneys and were under the impression that the resort had undergone a big renovation recently. It turned out that the renovations were in fact occurring during our visit and beyond, a detail that was not mentioned when I booked. When... More 

Was this review helpful? Yes
michael_nenner, General Manager at Gurney's Montauk Resort & Seawater Spa, responded to this review

Dear Allison C, Thank you so much for the comments and we agree that Janet is AWESOME! We hope that you'll join us again in the future after our renovations are complete. Please contact me personally for assistance. Regards, Michael Nenner General Manager More 

East Northport, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My daughter and I went to Gurney's for the night to celebrate our birthdays. We bought a spa/breakfast package. The rooms were dated but clean, and the service in the restaurant at dinner was slow. The water glasses were never refilled. The location of the resort is beautiful; I would suggest getting a waterfront room. The water view rooms were... More 

Was this review helpful? Yes 1
michael_nenner, General Manager at Gurney's Montauk Resort & Seawater Spa, responded to this review

Dear Mek55F, Thank you for staying with us and providing some valuable feedback. Your comments regarding the rooms are being addressed with our renovations. The feedback regarding the slow service will be addressed with the F&B team and we appreciate all of the comments to help us improve our services. Please let me know when you'll be back for another... More 

Albuquerque, New Mexico
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First of all, we were not told when we booked the room that Gurney's would be under renovation. That should have been explained. The light in our bathroom was on the OPPOSITE side of the wash counter from the mirror. Very stupid placement. The shower was a "rain-like" straight down shower. For anyone handicapped, we were not, there seem to... More 

Was this review helpful? Yes 4
michael_nenner, General Manager at Gurney's Montauk Resort & Seawater Spa, responded to this review

Dear Boyd M, Thank you for staying with us and we appreciate your comments regarding the resort. I'd like to speak with you further if possible to obtain more information. Thank you again for the feedback, Michael Nenner General Manager More 

Budapest
Top Contributor
55 reviews 55 reviews
39 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel five days, in one of the rooms in its older part. I am hesitant whether I would recommend this hotel. The room wasn't great, but it was balanced with excellent views of the ocean, nice spa and friendly staff. So here are details. Let me start with negatives - room, breakfast and coffee breaks food.... More 

Was this review helpful? Yes 3
michael_nenner, General Manager at Gurney's Montauk Resort & Seawater Spa, responded to this review

Dear mademmi, You are correct in saying that the staff at Gurney's is wonderful. They're a dedicated bunch that enjoys servicing the guests and once our product has been improved, that pride in service will only increase. I will address your other issues and hope that you'll return in the future. Regards, Michael Nenner General Manager More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

From beginning to end my trip to Gurney's was wonderful! My bday W/E started off with a gift from the manager Michael. Front desk staff welcoming, accommodating and lovely. Spa was a little crowded, but staff managed the flow well and all apps were on time, Spa services with Alma (facial), Emma (body scrub and seaweed wrap) and Basha (massage)... More 

Was this review helpful? Yes 2
michael_nenner, General Manager at Gurney's Montauk Resort & Seawater Spa, responded to this review

Dear Lori N, Thank you for the wonderful comments regarding the Spa and the hotel staff. We do hope you enjoyed your birthday and it sounds like Alma, Emma and Basha helped with that. We do look forward to your return in the future and hopefully all the rooms will be renovated by then! Regards, Michael Nenner General Manager More 

Long Island, NY
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The moral of this review is make your requests known with management before you go and you will have a stellar experience with no reason to complain. My mom and I just got back from a splendid two-day stay (Seawater Package), at this lovely resort. But before we set out on our destination, I emailed Michael Nenner, the new General... More 

Was this review helpful? Yes 2
michael_nenner, General Manager at Gurney's Montauk Resort & Seawater Spa, responded to this review

Dear suzeinstyle, Thank you for the wonderful comments and support. I do hope to see you and your mother back with us soon! Regards, Michael More 

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