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Holiday Inn Middletown

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68 Crystal Run Road, Middletown, NY 10941
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Holiday Inn Middletown
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Holiday Inn Middletown
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112 reviews from our community

Traveler rating
    24
    43
    30
    10
    5
See reviews for
29
28
5
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (112)
  • Mar-May only
    (19)
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    (42)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (16)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2015

I spent President's weekend here which also included Valentine's Day. I was able to book the room 4 days prior so I thought this was a dump to stay at or not many people go away during President's weekend. Well it certainly was not a dump and many people were there. I arrived 2 hours early for check in. It... More 

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HolidayInn M, Manager at Holiday Inn Middletown, responded to this review

We are so glad to read your review. It was a pleasure having you and we look forward to seeing you again. More 

Chester, New York
2 reviews
4 of 5 stars Reviewed February 12, 2015 via mobile

I like to especially Thank the staff. Matthew and the Front Desk crew Also the restaurant has great tasting breakfast! Housekeeping staff very attentive ! Pool area very clean and I like the carpet setting on the pool area so kids won't slip.

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HolidayInn M, Manager at Holiday Inn Middletown, responded to this review

Thank you so much for taking the time to share your stay with us. You are always welcome. Just come on in. We are waiting for you. More 

NY
Top Contributor
144 reviews 144 reviews
27 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed February 3, 2015

A gem that was really hard to find..I with the construction going on and my GPS problems I kept ending up back on route 17 and route 84..I was just here a few months ago for an event and I had the same problem..Well check in was very fast..The front desk was very friendly..They gave me a coupon for $4.00... More 

Was this review helpful? Yes 1
HolidayInn M, Manager at Holiday Inn Middletown, responded to this review

Thank you so much for your kind words. It was a pleasure hosting you and we look forward to seeing you again in the future. More 

Greensboro, North Carolina, United States
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 1, 2015

Stopped at this HI on my way to a meeting in Westchester County. The hotel was clean, staff was very friendly, located perfect for my journey. The shower was exceptional and the room large and comfy. The bar was rockin when I arrived but it was a little too loud for me (live band) and I would have gladly enjoyed... More 

Was this review helpful? Yes 1
HolidayInn M, General Manager at Holiday Inn Middletown, responded to this review

Thank you very much. We pride ourselves on giving our guests excellent showers! More 

Winthrop, Maine
Top Contributor
103 reviews 103 reviews
25 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed December 20, 2014

What else would you expect from a Holiday Inn, they always deliver. I need a handicap room and they have the best shower set up I have ever found on the road. We had a problem with our keys, and the TV remote did not work. Someone came immediately to our room and swapped out the remote and took care... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 12, 2014

Had a great time here in Newport and the staff at the Holiday Inn were great. Nothing was a problem for them. The beds are so comfy I could have stayed in them all day. The breakfast was good and the kids loved using the pancake machine...would have got 5 stars except that the heater got a bit noisy at... More 

Was this review helpful? Yes 1
New York City, New York
Top Contributor
55 reviews 55 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 10, 2014

Front desk person was very friendly (Margret) Let me know all about the hotel and I got a $4 off food. The room was clean has a fridge and microwave. If you feel like a snack there are vending machines on the floor. Had Room Service and food was up in a timely manner and was good. The bed was... More 

Was this review helpful? Yes 2
Saint Louis, Missouri
Top Contributor
291 reviews 291 reviews
118 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed October 8, 2014

This property is located south of Poughkeepsie and north of the Tappan Zee Bridge. It was nice to find a place to stay that didn’t require going any place but where I wanted to be. This is an older Holiday Inn but they have done a nice job of keeping the décor fresh and clean. The bed was very comfortable... More 

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Plainville, CT
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 23, 2014

This is a good hotel for those doing the Hudson Valley Wine Trail. It is right off I-84 and Rt 17, and central to the 14 NY Wineries and vineyards in the region. Hotel is a little dated but clean and comfortable. There is a restaurant within the facility which apparently recently changed from Bavarian cuisine to American. We only... More 

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IHGCare, Guest Relations Manager at Holiday Inn Middletown, responded to this review

Dear Joe K, Thank you for taking the time to review our property. It's nice to hear that you liked the hotel location, facilities and breakfast option. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It is regrettable that you found the hotel a little outdated.... More 

Colebrook, New Hampshire
Top Contributor
419 reviews 419 reviews
201 hotel reviews
247 helpful votes 247 helpful votes
3 of 5 stars Reviewed September 17, 2014

Very nice hotel... New staff very slow at check in... Beware, highway and roads construction may be hectic to get in the driveway but rates are better on Priceline... Good wifi, nice comfy room... Flat screen tv, fridge (big fridge) and very clean!!! They give us $4 each discount toward restaurant...

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Middletown, responded to this review

Dear benoitleblanc, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with our clean rooms, nice amenities and the dining discount. I am sorry that you felt the check in process was slow. Please accept our... More 

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