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Holiday Inn Middletown

3.0 of 5 68 Crystal Run Road, Middletown, NY 10941
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Holiday Inn Middletown
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Holiday Inn Middletown
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109 reviews from our community

Traveler rating
    23
    41
    30
    10
    5
See reviews for
29
28
4
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Greensboro, North Carolina, United States
Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stopped at this HI on my way to a meeting in Westchester County. The hotel was clean, staff was very friendly, located perfect for my journey. The shower was exceptional and the room large and comfy. The bar was rockin when I arrived but it was a little too loud for me (live band) and I would have gladly enjoyed... More 

Was this review helpful? Yes 1
Winthrop, Maine
Top Contributor
88 reviews 88 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 20, 2014

What else would you expect from a Holiday Inn, they always deliver. I need a handicap room and they have the best shower set up I have ever found on the road. We had a problem with our keys, and the TV remote did not work. Someone came immediately to our room and swapped out the remote and took care... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 12, 2014

Had a great time here in Newport and the staff at the Holiday Inn were great. Nothing was a problem for them. The beds are so comfy I could have stayed in them all day. The breakfast was good and the kids loved using the pancake machine...would have got 5 stars except that the heater got a bit noisy at... More 

Was this review helpful? Yes 1
New York City, New York
Top Contributor
54 reviews 54 reviews
32 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 10, 2014

Front desk person was very friendly (Margret) Let me know all about the hotel and I got a $4 off food. The room was clean has a fridge and microwave. If you feel like a snack there are vending machines on the floor. Had Room Service and food was up in a timely manner and was good. The bed was... More 

Was this review helpful? Yes 2
Saint Louis, Missouri
Top Contributor
291 reviews 291 reviews
118 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed October 8, 2014

This property is located south of Poughkeepsie and north of the Tappan Zee Bridge. It was nice to find a place to stay that didn’t require going any place but where I wanted to be. This is an older Holiday Inn but they have done a nice job of keeping the décor fresh and clean. The bed was very comfortable... More 

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Plainville, CT
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 23, 2014

This is a good hotel for those doing the Hudson Valley Wine Trail. It is right off I-84 and Rt 17, and central to the 14 NY Wineries and vineyards in the region. Hotel is a little dated but clean and comfortable. There is a restaurant within the facility which apparently recently changed from Bavarian cuisine to American. We only... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Middletown, responded to this review

Dear Joe K, Thank you for taking the time to review our property. It's nice to hear that you liked the hotel location, facilities and breakfast option. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It is regrettable that you found the hotel a little outdated.... More 

Colebrook, New Hampshire
Top Contributor
420 reviews 420 reviews
202 hotel reviews
244 helpful votes 244 helpful votes
3 of 5 stars Reviewed September 17, 2014

Very nice hotel... New staff very slow at check in... Beware, highway and roads construction may be hectic to get in the driveway but rates are better on Priceline... Good wifi, nice comfy room... Flat screen tv, fridge (big fridge) and very clean!!! They give us $4 each discount toward restaurant...

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Middletown, responded to this review

Dear benoitleblanc, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with our clean rooms, nice amenities and the dining discount. I am sorry that you felt the check in process was slow. Please accept our... More 

Madison, Indiana
Top Contributor
93 reviews 93 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 27, 2014

For an older Holiday Inn I was very surprised by the room conditions. Updated rooms with a nostalgic bar. Very surprised! I would recommend this hotel for business travel or any other occasion. Rooms included a fridge and microwave. There are several dinning options nearby.

Was this review helpful? Yes 2
Boston, Massachusetts
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 25, 2014

Earlier reviewers called it not great and not terrible, or, just fine in providing adequate lodging. I totally agree. I would not hesitate in staying here again. We were passing through on our way back home. The room had good size, the beds were comfortable, the breakfast was good -- we had the "voucher" breakfast eggs with toast and beverage,... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Middletown, responded to this review

Dear Bruce W, First of all, thank you very much for your recent stay at our hotel. We strive to accommodate all of our guests and their needs and we are pleased to have the opportunity to do that for you during your visit with us. We pride ourselves in excellent customer service and it makes us happy to read... More 

Jersey City, New Jersey
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 22, 2014 via mobile

Hotel is an older Holiday Inn that has been updated since the 1st time I stayed there years back. Nithung special but not bad either. The beds are very comfortable and the pillows are better than average, when they say firm they are and soft was soft. Being older building the walks are solidm even having a room that has... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Middletown, responded to this review

Dear Duck0830, We appreciate that you took the time to leave a review of our property. It is good to know that our location was convenient for your needs and our bed accommodations suited your liking. I regret if the nightly entertainment was not completely at par with expectations. We take all feedback seriously and your comments are essential for... More 

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Additional Information about Holiday Inn Middletown

Address: 68 Crystal Run Road, Middletown, NY 10941
Phone Number:
Location: United States > New York > Middletown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Middletown 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Middletown Hotel Middletown
Middletown Holiday Inn

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