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Holiday Inn Middletown

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68 Crystal Run Road, Middletown, NY 10941
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Holiday Inn Middletown
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Holiday Inn Middletown
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115 reviews from our community

Traveler rating
    24
    45
    31
    10
    5
See reviews for
30
30
5
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Riyadh
Top Contributor
99 reviews 99 reviews
20 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Holiday Inn MIDDLETOWN-GOSHEN is a good facility of you want to visit Woodbury Common Premium Outlets for shopping. The hotel was very well prepared to facilitate the guests with the information about shopping at Woodbury Common. The staff was very helpful and courteous

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Northborough, Massachusetts
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent one night here on Apr 11 2015, room# 134. overall is good. Room is clean, staff is friendly, check in/out was quick and easy. Location is good, 10 mins drive you can find good restaurants/super market/bar. What could be better: 1. no lights on bathroom mirror, I was looking really hard try to find the switch, then I... More 

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PORT ALLEGANY
Top Contributor
262 reviews 262 reviews
70 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel's access is compromised by road construction and we were unable to take two turns suggested by our GPS, but on the third try we arrived. It is located right off the interstate and across from a hospital, so you might find it that way. The staff is super friendly and welcoming. Our room was spacious, classic decor, comfortable... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2015

I spent President's weekend here which also included Valentine's Day. I was able to book the room 4 days prior so I thought this was a dump to stay at or not many people go away during President's weekend. Well it certainly was not a dump and many people were there. I arrived 2 hours early for check in. It... More 

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HolidayInn M, Manager at Holiday Inn Middletown, responded to this review

We are so glad to read your review. It was a pleasure having you and we look forward to seeing you again. More 

Chester, New York
2 reviews
4 of 5 stars Reviewed February 12, 2015 via mobile

I like to especially Thank the staff. Matthew and the Front Desk crew Also the restaurant has great tasting breakfast! Housekeeping staff very attentive ! Pool area very clean and I like the carpet setting on the pool area so kids won't slip.

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HolidayInn M, Manager at Holiday Inn Middletown, responded to this review

Thank you so much for taking the time to share your stay with us. You are always welcome. Just come on in. We are waiting for you. More 

NY
Top Contributor
152 reviews 152 reviews
29 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed February 3, 2015

A gem that was really hard to find..I with the construction going on and my GPS problems I kept ending up back on route 17 and route 84..I was just here a few months ago for an event and I had the same problem..Well check in was very fast..The front desk was very friendly..They gave me a coupon for $4.00... More 

Was this review helpful? Yes 1
HolidayInn M, Manager at Holiday Inn Middletown, responded to this review

Thank you so much for your kind words. It was a pleasure hosting you and we look forward to seeing you again in the future. More 

Greensboro, North Carolina, United States
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 1, 2015

Stopped at this HI on my way to a meeting in Westchester County. The hotel was clean, staff was very friendly, located perfect for my journey. The shower was exceptional and the room large and comfy. The bar was rockin when I arrived but it was a little too loud for me (live band) and I would have gladly enjoyed... More 

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HolidayInn M, General Manager at Holiday Inn Middletown, responded to this review

Thank you very much. We pride ourselves on giving our guests excellent showers! More 

Winthrop, Maine
Top Contributor
120 reviews 120 reviews
28 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed December 20, 2014

What else would you expect from a Holiday Inn, they always deliver. I need a handicap room and they have the best shower set up I have ever found on the road. We had a problem with our keys, and the TV remote did not work. Someone came immediately to our room and swapped out the remote and took care... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 12, 2014

Had a great time here in Newport and the staff at the Holiday Inn were great. Nothing was a problem for them. The beds are so comfy I could have stayed in them all day. The breakfast was good and the kids loved using the pancake machine...would have got 5 stars except that the heater got a bit noisy at... More 

Was this review helpful? Yes 1
New York City, New York
Top Contributor
56 reviews 56 reviews
34 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 10, 2014

Front desk person was very friendly (Margret) Let me know all about the hotel and I got a $4 off food. The room was clean has a fridge and microwave. If you feel like a snack there are vending machines on the floor. Had Room Service and food was up in a timely manner and was good. The bed was... More 

Was this review helpful? Yes 2
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