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Holiday Inn Middletown

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68 Crystal Run Road, Middletown, NY 10941
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Holiday Inn Middletown
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Holiday Inn Middletown
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118 reviews from our community

Traveler rating
    24
    45
    34
    10
    5
See reviews for
31
30
5
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Long beach, ny
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I stay at the Holiday Inn in Middletown usually about once a month or two. I have been there since they renovated. I usually stay in room 201 Positives: The staff is always friendly, the rooms have clean comfortable beds. Breakfast is pleasant. Negatives: All the clocks have different times. (microwave alarm clock etc.) the AC unit is noisy The... More 

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Seymour, Indiana
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

It is a nice hotel with clean rooms and very comfortable beds. The indoor pool and weight room are very clean (we didn't use the outdoor pool so can't comment) and there is a shower off the weight room which is useful when you are done swimming. There is no conditioner so if you need it you must bring your... More 

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Huntington, New York
Top Contributor
107 reviews 107 reviews
10 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A group of us met in town recently. I wasn't staying here, but my friend was, so I was able to see her room and a group of us hung out one night at their bar/lounge. The rooms were basic, and comfortable. The lounge was old and kind of shabby, but we had a great night with karaoke and were... More 

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HolidayInn M, General Manager at Holiday Inn Middletown, responded to this review

Thank you so much for your review. Carol also thanks you and wants you to know she had a blast with you and the Team. Alba is always a great time On your renovations remarks we are pleased to info you we have begun the process to upgrade the facility and look forward to sharing our improvements with you. See... More 

Riyadh
Top Contributor
107 reviews 107 reviews
21 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Holiday Inn MIDDLETOWN-GOSHEN is a good facility of you want to visit Woodbury Common Premium Outlets for shopping. The hotel was very well prepared to facilitate the guests with the information about shopping at Woodbury Common. The staff was very helpful and courteous

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HolidayInn M, General Manager at Holiday Inn Middletown, responded to this review

So glad to read you had a good time. think of us again when your in the area. More 

Northborough, Massachusetts
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 15, 2015

We spent one night here on Apr 11 2015, room# 134. overall is good. Room is clean, staff is friendly, check in/out was quick and easy. Location is good, 10 mins drive you can find good restaurants/super market/bar. What could be better: 1. no lights on bathroom mirror, I was looking really hard try to find the switch, then I... More 

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IHGCare, Guest Relations Manager at Holiday Inn Middletown, responded to this review

Dear Yidu L, Thank you for taking the time to complete a review on your stay. I am very pleased that you noticed the cleanliness of the room. I also appreciate and wish to thank you for the kind words intended for the staff. Hence, I am sorry that you had some issues with the bathroom lights and with sound-proofing.... More 

PORT ALLEGANY
Top Contributor
272 reviews 272 reviews
71 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed April 3, 2015

This hotel's access is compromised by road construction and we were unable to take two turns suggested by our GPS, but on the third try we arrived. It is located right off the interstate and across from a hospital, so you might find it that way. The staff is super friendly and welcoming. Our room was spacious, classic decor, comfortable... More 

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HolidayInn M, General Manager at Holiday Inn Middletown, responded to this review

Thank you so much for your kind words. we love having you and look forward to seeing you again. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2015

I spent President's weekend here which also included Valentine's Day. I was able to book the room 4 days prior so I thought this was a dump to stay at or not many people go away during President's weekend. Well it certainly was not a dump and many people were there. I arrived 2 hours early for check in. It... More 

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HolidayInn M, Manager at Holiday Inn Middletown, responded to this review

We are so glad to read your review. It was a pleasure having you and we look forward to seeing you again. More 

Chester, New York
2 reviews
4 of 5 stars Reviewed February 12, 2015 via mobile

I like to especially Thank the staff. Matthew and the Front Desk crew Also the restaurant has great tasting breakfast! Housekeeping staff very attentive ! Pool area very clean and I like the carpet setting on the pool area so kids won't slip.

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HolidayInn M, Manager at Holiday Inn Middletown, responded to this review

Thank you so much for taking the time to share your stay with us. You are always welcome. Just come on in. We are waiting for you. More 

NY
Top Contributor
155 reviews 155 reviews
29 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed February 3, 2015

A gem that was really hard to find..I with the construction going on and my GPS problems I kept ending up back on route 17 and route 84..I was just here a few months ago for an event and I had the same problem..Well check in was very fast..The front desk was very friendly..They gave me a coupon for $4.00... More 

Was this review helpful? Yes 1
HolidayInn M, Manager at Holiday Inn Middletown, responded to this review

Thank you so much for your kind words. It was a pleasure hosting you and we look forward to seeing you again in the future. More 

Greensboro, North Carolina, United States
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 1, 2015

Stopped at this HI on my way to a meeting in Westchester County. The hotel was clean, staff was very friendly, located perfect for my journey. The shower was exceptional and the room large and comfy. The bar was rockin when I arrived but it was a little too loud for me (live band) and I would have gladly enjoyed... More 

Was this review helpful? Yes 1
HolidayInn M, General Manager at Holiday Inn Middletown, responded to this review

Thank you very much. We pride ourselves on giving our guests excellent showers! More 

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