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Super 8 Middletown

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563 Rte 211 East, I-84 Exit 4W Rt 17 Exit 120, Middletown, NY 10940
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Super 8 Middletown
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Super 8 Middletown
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159 Reviews from our TripAdvisor Community

Traveler rating
    21
    30
    34
    34
    40
See reviews for
41
33
23
36
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (159)
  • Mar-May only
    (38)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (22)
All months
Brooklyn, New York
3 of 5 stars Reviewed 2 days ago NEW

When I checked in the Clerk wanted to make a copy of my drivers license. Had to put up a stink. She said that they had to know who was in the hotel. I found that funny, They have my credit card and rewards number. Hallways smelled of Smoke - Room was just ok. Actually thought the air conditioner was... More 

Review collected in partnership with Super 8

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Middletown, New York
1 review
5 of 5 stars Reviewed 1 week ago NEW

We have been here almost two months and the staff is great! Weekends you may smell some skunk type odor from someone smoking weed but we have a cat so we are not near that. The GM is a bit snotty but the rest of the front desk staff are awesome. They seem to really care and I can say... More 

Review collected in partnership with Super 8

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Clay, NY
1 review
2 of 5 stars Reviewed 1 week ago

It was a decent rate but my two double beds-non-smoking was changed to a King bed smoking room. Front desk reps were very unprofessional which I guess I understand...they were young. No liners in trash cans in the rooms. More work for someone! The breakfast attendant was called in because they were apparently lacking staff. She was awesome; very friendly... More 

Review collected in partnership with Super 8

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Bloomfield
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

ok for the price. Someone had smoked in the first room They were more than happy to change rooms.

Review collected in partnership with Super 8

Was this review helpful? Yes 1
Nicole W, General Manager at Super 8 Middletown, responded to this review

Thank you for taking the time to write a review about your previous stay. We strive to provide our guests with quality customer service. We are please we were able to resolve the issue immediately. We hope to serve any of your future travels. More 

Middletown, New York
1 review
3 of 5 stars Reviewed 2 weeks ago

Decent rooms but the hallways smell extremely bad. Super 8 should have hardwood floors instead of carpet. Also, the tub of the showers make a creaking noise. The employees are very kind and helpful.

Review collected in partnership with Super 8

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New York City, New York
1 review
4 of 5 stars Reviewed 4 weeks ago

I had a wonderful time. Everything was very good. I will return in the future and recommend this hotel to my family and friends.

Review collected in partnership with Super 8

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Indianapolis
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 26, 2015

Hotel lobby uninviting, rooms even worse. Door sounded as if it was coming off the hinges, towel rack coming off wall, spots on the walls, toilet looked as it had been swabbed with a mop, spots on the bed spread hate to think what that might have been, musty odor, if I could have cancelled my reservation I would have... More 

Was this review helpful? Yes
Nicole W, General Manager at Super 8 Middletown, responded to this review

Thank you for taking the time to let us know about your concerns with your previous stay. I understand how upsetting it can be to not receive the quality of service that is deserved. We assure you this kind of incident is not the way we conduct business. Our goal is to provide a level of service that requires diligent... More 

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