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Howard Johnson Hotel Middletown

1.5 of 5
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551 Route 211 East/I-84, Route 17 & I-84, Middletown, NY 10940
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1 room 1 adult
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Howard Johnson Hotel Middletown
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164 Reviews from our TripAdvisor Community

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Middletown, New York
1 review
3 of 5 stars Reviewed 2 weeks ago

The price was very reasonable. The hotel was clean but in need of updating as it was run down, but the day and night staff were great. Very friendly and accommodating. Some hotels nearby were less satisfactory with higher rates.

Review collected in partnership with Howard Johnson

Helpful?
Thank Carol M
Frederick, MD
1 review
2 of 5 stars Reviewed 5 weeks ago

I was surprised to have a refrigerator and microwave, but the TV reception was poor and the bathroom counter was very stained.

Review collected in partnership with Howard Johnson

Helpful?
Thank 851kristinc
Middletown, New York
1 review
3 of 5 stars Reviewed December 31, 2015

room 113 was clean, but the bath tub was dirty, look like a motor mechanic clean the engine in the tub, dirty and cracks all over

Review collected in partnership with Howard Johnson

Helpful?
Thank 330kelvint
Middletown, New York
1 review
3 of 5 stars Reviewed October 27, 2015

I needed a room for a work assignment and my normal hotel was booked solid. Staff was friendly but the room was of moderate quality at best. Phone was disconnected, no remote for the small TV, no refrigerator or microwave, bed wasn't very comfortable, etc. In addition, someone else tried to come into our room on an active key card... More 

Review collected in partnership with Howard Johnson

Helpful?
Thank 749aldenm
MiddBanta11, General Manager at Howard Johnson Hotel Middletown, responded to this review

Dear Business Traveler: I was not happy to see that your stay was not entirely satisfactory. We will be working on a number of guestroom amenity issues that you faced and possibly some solutions to navigating the layout of the property. Please accept my apologies for things being less than stellar. Keep us in mind for a future stay, to... More 

Downsville, New York
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed October 25, 2015

The room was spacious, 2 queen beds were very comfortable - bedding was clean - bathroom was clean, good water pressure and lots of hot water. We had 2nd floor room with faux balcony w/sliding glass doors, which was perfect for my friend who likes a smoke in the morning. The TV was snowy, but we had been to a... More 

Helpful?
Thank debodell
MiddBanta11, General Manager at Howard Johnson Hotel Middletown, responded to this review

Dear Wedding Traveler: We appreciate that you took the time to provide some candid feedback on your stay with us. We have begun to update televisions, that mention did not go unnoticed. Here's hoping that your entire visit to Middletown was made a bit more pleasant by the value received in staying at our hotel. Perhaps we will see you... More 

Nykoping, Sweden
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 20, 2015

the first room i was given was horrible. it smelled like someone went to the bathroom on the floor. fortunately, the girl at the front desk was very polite and professional and gave me a different room immediately. if not, i would have asked for a refund and left.

Review collected in partnership with Howard Johnson

Helpful?
Thank leonardt456
MiddBanta11, General Manager at Howard Johnson Hotel Middletown, responded to this review

Dear Guest: As we all know, the hospitality industry depends on human interaction and hands-on service. Thank you for allowing the desk clerk to make things right when things started off less than satisfactory with your first room. I have researched your room change and have had the first room addressed to correct that situation. Again, I'd like to thank... More 

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