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Howard Johnson Hotel Middletown

1.5 of 5
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551 Route 211 East/I-84, Route 17 & I-84, Middletown, NY 10940
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Howard Johnson Hotel Middletown
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Ranked #6 of 7 Hotels in Middletown
A recent review
4 of 5 stars reviewed 4 weeks ago
Rissa J Lancaster, Pennsylvania, United States
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115 reviews from our community

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41
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Italian first
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English first
  • All months
    (115)
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    (20)
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Middletown
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

We are frequent guests at the Howard Johnson's in Middletown RI. We are generally big fans of Howard Johnson's, unfortunately this particular location did not live up to our expectations. The building looks rundown from the street. Also, the lobby is tucked in the back of the property. Although the guest relations associate, Kelvin, was pleasant and helpful the overall... More 

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Lancaster, Pennsylvania, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We arrived late at night but the front desk was ready and waiting .the first room we had gone into needed some major renovations , the toilet didnt flush there was no water pressure and the tub didnt drain .thee manager moved us to another room with no problem and was very nice and apologetic about it . The second... More 

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Mabank
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 14, 2015

Night clerk was exceptional. hotel needs work. dirty rooms and noise from rooms on both sides

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 28, 2015 via mobile

The manager is cool and maintenance as well. Margie the assistant manager is a real pest she has a rude nasty attitude & took forever to check someone in otherwise my room is cold heater is broken and it's dirt in the halls!

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Middletown, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 14, 2015

where is the hotel policy followed...a guest is given the right to privacy.. if a person walks to front desk and asks if a person has a room in the hotel you dont ,,repeat dont say hold on a moment ..dial the room and say hi mr ? theres someone here looking for you shall i send him or her... More 

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Middletown, New York
2 reviews
4 of 5 stars Reviewed December 24, 2014

Apparently I arrived before my reservation. Took 20 minutes to check in, with an empty lobby. Nice clean room, with microwave as requested. Short walk from lot to entrance, but long way to room inside. Got in late, after midnight, so I needed to sleep as long as possible, yet staff was trying to get into room at 10am, 10:20,... More 

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MiddBanta11, General Manager at Howard Johnson Hotel Middletown, responded to this review

Dear 799jeffreyk, Sorry to hear that we were overzealous in checking with you on your departure. It is our intended policy to only knock on the guest's door, on departure day, at 10:30am to verify a guest's intention to go or stay - this often serves as friendly wake-up, and allows guests time to grab a quick shower before checking... More 

1 review
4 of 5 stars Reviewed December 22, 2014

Upon check-in staff was exceptionally friendly and very helpful. The room is very comfortable, with rates that are very realistic for this area. Location cannot be beat! I guess you could say I am happy about my stay. :) Thank you HoJo!! :)

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MiddBanta11, General Manager at Howard Johnson Hotel Middletown, responded to this review

Dear Grimilkin: We always appreciate hearing from guests satisfied with their stay. We do try to keep our prices realistic with the area and for the budget-conscious traveler. Please consider visiting with us again should you find yourself needing to stopover in Middletown, NY! All the Best, Lisa Wolgamuth, GM Howard Johnson - Middletown, NY More 

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