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Courtyard by Marriott Middletown

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24 Crystal Run Crossing, Middletown, NY 10941
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Best prices for: 1 room 1 guest
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Courtyard by Marriott Middletown
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Courtyard by Marriott Middletown
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190 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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  • German first
  • Portuguese first
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  • All months
    (190)
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    (51)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

Wish we could have stayed longer. Only stayed overnight. Spacious clean rooms. Staff very friendly and helpful. Nice selection of restaurants within walking distance from hotel. Hotel breakfast a little pricey but was delicious.

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5 of 5 stars Reviewed 4 days ago NEW

Excellent service. Enjoyed the breakfast and Starbuck coffeeshop in house. Restaurants at walking distance. And just a 20 min drive for the outlets. Got hospital and mall nearby. Second time and don't regret it. Room are super clean. A bit pricy but you get for what you pay for there. Will go again.

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Atlanta, GA
Level Contributor
39 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here on business for one night. This hotel seemed to be a newer Courtyard, or maybe recently remodeled, which is always nice. Staff was great, room is a standard Courtyard room. The restaurant across the street was pretty good.

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Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for just one night to break up a long drive. Excellent! Staff was polite and friendly. Room was huge. Plenty big for our family of four including two teenagers. Free wifi was appreciated. Close to several restaurants so we had choices for dinner and could walk. Only downside was finding it. There's only one road going into the... More 

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Taneytown, Maryland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel exceeded expectations in every way except one: the room layout. The staff was wonderful and the new decor is very different from any other property we have stayed at, very contemporary. The layout of the room was a problem however. We had a king room which also had a sleeper sofa in it. The furniture looked new and... More 

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lfranklin, General Manager at Courtyard by Marriott Middletown, responded to this review

We are so delighted to hear that you had a great stay and that our staff and the room exceeded your expectations! We see there is room for improvement with the sleeper sofa placement and will review the placement to ensure it allows adequate space when open. The road construction is due to complete in the early fall and signage... More 

NY
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Room 242 was nice and quite. An end unit facing Hampton Inn, near exit stairs. The room was big with high ceilings and nice sized bathroom. Equipped with coffee maker, microwave and fridge. A king bed room with pullout full sofa bed, which was very lumpy. The pullout mattress needs to be replaced and was dirty. The king bed was... More 

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lfranklin, General Manager at Courtyard by Marriott Middletown, responded to this review

Thank you for sharing your recent stay experience. We are happy to hear you liked the size, quietness and amenities of the room. I am sorry the mattress and AC unit were not up to your expectations. We appreciate that you stayed with us and hope you return to our hotel should your travels bring you back to our area! More 

Saint Louis, Missouri
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I rarely stay at the Courtyard brand because they have no club or complimentary breakfast even for their Marriott platinum members. The bistro is ok for breakfast, but the chicken Caesar wrap was very fresh and tasty. The staff is extremely friendly and will assist in directions or attractions. My room was spacious, towels nice and shower worked well, but... More 

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Virginia
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 28, 2015

It's not the cheapest in the area, but, it is very nice. The lobby has plenty of seating, a Starbucks and seems very 'chick'. It is a very nice hotel sitting between a MicroTel and Hampton Inn. Due to the construction, it is hard to find, so, you'll probably have to call as GPS takes you on the wrong route... More 

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lfranklin, General Manager at Courtyard by Marriott Middletown, responded to this review

Thank you for sharing your great experience while at our hotel. One of the best compliments we can receive is when guests state that they will definitely return to our hotel when they are back in the area! The road construction in the area has made it a bit difficult but the DOT did just place signage which should assist... More 

Seattle
Level Contributor
94 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 28, 2015

Nearly all the staff I encountered were extremely gracious and guest-focused. The restaurant/bar on-site is very pleasant, with interesting food and a good wine selection. (Try the flat-bread pizzas.) I used the business center computers and a printer off the lobby - very convenient. Room was a bit noisy during the night - near mechanical room. Fitness center equipment was... More 

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Bronx, NY
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

I drive in this area extensively. I would stay there once or twice a month for business from September 2012 thru June 2014. In harsh weather conditions, I was able to get off the highway and ask for a room. It was treacherous to drive. I could only say the staff was kind and caring. They took care of me... More 

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