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All 7 Middletown hotels

Courtyard by Marriott Middletown

3.0 of 5 Hotel   |   24 Crystal Run Crossing, Middletown, NY 10941
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Ranked #2 of 7 Hotels in Middletown
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed January 8, 2015
BruinsFan2014 Boston, Massachusetts
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171 reviews from our community

Traveler rating
    88
    61
    9
    7
    6
See reviews for
50
36
9
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed 1 week ago via mobile

This hotel is in a VERY unsafe area w/NO security & they take pictures of ur room when u leave & then charge ur Credit card for EVERY little thing!! Very intrusive & very unsafe property area w/NO security!!!!

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Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2015

I really enjoyed my stay. very nice amenities and the staff was fantastic. I left my wallet in the room, they called me five minutes after check out to say I left it. SUPER service. The bar staff was friendly and helpful. The breakfast crew lively and energetic at 6AM.

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lfranklin, General Manager at Courtyard by Marriott Middletown, responded to this review

It was great to receive your warm comments about our staff! We always try to provide each guest with excellent service and am pleased that we exceeded your expectations. We look forward to your next visit when you return to our area! More 

Pittsburgh, PA
Top Contributor
96 reviews 96 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 6, 2015

I have stayed at quite a few Marriott properties over the years and I have to say that this was probably the best Courtyard that I have ever stayed at. Beautiful room, friendly staff and a reasonable rate for the area. I would book here again in a second. Recommended.

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lfranklin, General Manager at Courtyard by Marriott Middletown, responded to this review

I am happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve! We appreciate your time in sharing your experience with us and I have already passed your great comments on to our staff. Thank you! More 

Montreal, Canada
Contributor
19 reviews 19 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 30, 2014

Great hotel. Aimee was terrific at check-in, provided us alternate room allocation, answered my questions about take-out dining with suggestions and menus. The rooms are spacious and well maintained. The lobby has great amenities and it is very warm and welcoming. Will definitely stay there again.

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Washington DC, District of Columbia
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 23, 2014

I'm a fan of Marriott so I stay in one of their hotels when I can. This Courtyard was updated, the room was clean and spacious, we fit 3 people easily. The lobby was large with plenty of places to hang out with friends or to sit and meet others at the lobby bar. The cafe is good and an... More 

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Milford, Connecticut
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 22, 2014

My boyfriend and I stayed here on a Saturday Night. 25 minutes away from Woodbury Commons! The location is okay, Middletown, NY is not the best town and the location around the hotel is kind of dumpy. There are plenty of restaurants in walking distance like TGIFridays, Chilis, Outback. The staff was friendly upon check in. The room was fine... More 

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lfranklin, General Manager at Courtyard by Marriott Middletown, responded to this review

Thank you for taking the time to review our hotel. Our location is close to Woodbury Commons Premium Shopping Outlet and is absolutely convenient to the four restaurants located just outside our doors. We have very high cleanliness standards and I am very sorry to hear there was a cleanliness issue in the bathtub. We take guest feedback very seriously... More 

Huntersville, North Carolina
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 15, 2014

We were invited to a wedding in NY on the weekend of October 10th. Our son is a quadriplegic, and requires special equipment and room when we travel. One of the most IMPORTANT room needs is the roll-in shower. This makes it so much easier to shower our son verses the standard ADA compliant room. When we first called to... More 

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lfranklin, General Manager at Courtyard by Marriott Middletown, responded to this review

Thank you for your wonderful review of our hotel! We always try to accomodate our guests requests and am glad we were able to address yours. Traveling under the best of circumstances can be exhausting and we are happy to do whatever we can to make it easier. Thank you as well for your kind comments about Angela. She (as... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 25, 2014

This hotel was the host hotel for my daughter's recent wedding, held at another location. Most of the guests stayed here for 2 nights. The staff was extremely accommodating and the amenities of the hotel and surrounding area were wonderful! I thank them so very much for the amazing setting, service and kindness they provided us during our stay!

Was this review helpful? Yes 2
Washingtonville
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2014

The hotel was more than I expected. Perfect location, multiple restaurants within walking distance, shopping only a three minute drive. Entry looks like it was newly renovated, rooms were clean and spacious. What really impressed me was the staff. Jamie, at the front desk was a delight. She provided directions to local attractions and suggested multiple places to dine. I'm... More 

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 19, 2014

This hotel is in a great location. A lot of hotels around it. The courtyard itself is awesome. I would stay here again. The rooms were well appointed. The bistro had great food. The lobby is designed well. I liked their pantry area.

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Additional Information about Courtyard by Marriott Middletown

Address: 24 Crystal Run Crossing, Middletown, NY 10941
Location: United States > New York > Middletown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Middletown 3*
Number of rooms: 134
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Also Known As:
Courtyard By Marriott Middletown Hotel Middletown
Courtyard Middletown
Middletown Courtyard
Middletown Marriott

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