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Courtyard by Marriott Middletown

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24 Crystal Run Crossing, Middletown, NY 10941
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Courtyard by Marriott Middletown
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Courtyard by Marriott Middletown
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Courtyard by Marriott Middletown
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183 reviews from our community

Traveler rating
    95
    65
    9
    7
    7
See reviews for
54
37
10
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Virginia
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It's not the cheapest in the area, but, it is very nice. The lobby has plenty of seating, a Starbucks and seems very 'chick'. It is a very nice hotel sitting between a MicroTel and Hampton Inn. Due to the construction, it is hard to find, so, you'll probably have to call as GPS takes you on the wrong route... More 

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Seattle
Top Contributor
90 reviews 90 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nearly all the staff I encountered were extremely gracious and guest-focused. The restaurant/bar on-site is very pleasant, with interesting food and a good wine selection. (Try the flat-bread pizzas.) I used the business center computers and a printer off the lobby - very convenient. Room was a bit noisy during the night - near mechanical room. Fitness center equipment was... More 

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Bronx, NY
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I drive in this area extensively. I would stay there once or twice a month for business from September 2012 thru June 2014. In harsh weather conditions, I was able to get off the highway and ask for a room. It was treacherous to drive. I could only say the staff was kind and caring. They took care of me... More 

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Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for the night but the staff treated me like a old friend. Beautiful hotel, fast check in. Great rooms with a comfortable bed. The bar in the lobby was great for a nightcap. Many Restaurants with in walking distance.

Was this review helpful? Yes 2
lfranklin, General Manager at Courtyard by Marriott Middletown, responded to this review

Thank you for sharing your experience at our Courtyard by Marriott in Middletown! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations, Your feedback will be shared wih the team and we thank you for choosing our hotel! More 

Huntington, New York
Top Contributor
107 reviews 107 reviews
10 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My sisters and I were in town for a friends reunion and stayed here. This hotel was really nice, very clean and affordable. The staff was friendly and helpful. While I miss the free breakfast/coffee, there is a Starbucks and cafe and bar in the lobby, so we did not have to leave to get our morning coffee. Our room... More 

Was this review helpful? Yes 2
Brooklyn, New York
Contributor
14 reviews 14 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 21, 2015 via mobile

We stayed at the courtyard for one night only for personal family reasons. We used our reward points. Upon checkin, the woman at the desk was super courteous. We arrived a little earlier than check in time and she called the maid services to see what rooms were cleaned for us. Check in was super fast and easy. We got... More 

Was this review helpful? Yes 3
lfranklin, General Manager at Courtyard by Marriott Middletown, responded to this review

I am happy you enjoyed your stay with us and that the facilities and service were what you expected and deserve, I have passed on all of your comments to the team and they were appreciative of your warm comments. We appreciate your time in sharing with us your experience! More 

Forest Hills, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 16, 2015

We stayed at the Courtyard Middletown for 2 reasons: (1) it was a free stay, (2) it was close to Woodbury Outlet. I am not writing a postive review about this location because our stay was free. I am very particular about hotels, most especially their beds, bathroom and overall cleanliness. I inspected the room the minute we arrived and... More 

Was this review helpful? Yes 1
New York City, New York
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 15, 2015

My husband and two of our adult children stayed at the Courtyard on a short getaway. We arrived around midnight and checking in took less than 5 minutes. Our room was clean and comfortable. We didn't stay for breakfast the next morning although food was available for a fee. There was nothing wrong with the surrounding area. Several chain hotels... More 

Was this review helpful? Yes 1
Connecticut
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 12, 2015

My bad experience with this hotel started the moment I arrived there. I get there and the girl at the front desk is completely ignoring me pretending to do something in the computer. She finally checks me in, I go up to my room and find out that it's a double bed. I reserved my room couple weeks ago and... More 

Was this review helpful? Yes 2
lfranklin, General Manager at Courtyard by Marriott Middletown, responded to this review

We are very sorry to hear you experienced issues with your stay with us. We always try to provide each of our guests with an excellent experience and unfortunately we were not able to achieve this with you. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we... More 

Forest Hills, New York
Top Contributor
315 reviews 315 reviews
74 hotel reviews
304 helpful votes 304 helpful votes
4 of 5 stars Reviewed March 26, 2015

We booked this hotel to bird the bashakill. We received a good rate utilizing AARP. Great location 30 minutes from Woodbury Commons, 15 minutes to bashakill, short walk to restaurants, five minute drive to a mall, grocery store and movie theater. Check in was quick and efficient. Felt welcome the minute we walked into the well decorated lobby. It is... More 

Was this review helpful? Yes 2
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