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All 7 Middletown hotels

Courtyard by Marriott Middletown

3.0 of 5 Hotel   |   24 Crystal Run Crossing, Middletown, NY 10941
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86%
Ranked #2 of 7 hotels in Middletown
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
M M State College
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152 people have reviewed this hotel

Traveler rating
    78
    53
    9
    7
    5
See reviews for
42
31
9
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
State College
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very clean, comfortable bedding, nice staff, generally just a very nice hotel. Just a little pricey for middletown ny but worth more than other hotels in area! Would highly recommend this hotel. Great location with several restaurants in same lot.

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New York City, New York
1 review
4 of 5 stars Reviewed 3 weeks ago

we love marriott, courtyards especially. staff was nice. However, they did not inform us when we made the reservation that there was going to be a biker music festival right outside blasting loud music.

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Harwich, Massachusetts
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Courtyard properly deserves its ranking as the best option in Middletown, based on our experience. The room was excellent and impeccably cleaned, the property well-maintained, and the service at the desk very good. Though slightly more expensive than the nearby hotels, it is probably worth the difference. Some costs though are a bit unexpected, such as the need to... More

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lfranklin, General Manager at Courtyard by Marriott Middletown, responded to this review

I am happy to hear you enjoyed your stay at our hotel! We take great pride in the cleanliness of our hotel and work very hard to keep it that way. Athough breakfast is not included in the rate we do offer packages that include the cost of breakfast at our Bistro Restauarnt and perhaps it would be a good... More

London
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the third time I've stay at this hotel and it certainly has changed since I last chose to stay in it. The rooms are decent and there are microwaves in every room which is useful for making baked potatoes. I felt at home in this hotel cause it's very peaceful.

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lfranklin, General Manager at Courtyard by Marriott Middletown, responded to this review

Thank you for retruning to our hotel! We have a beautiful hotel inside and out and am so happy to hear you enjoyed your stay. We look forward to your next visit! More

Sacramento
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We preferentially stay at Marriot properties when we travel. Excellent service is one of the main reasons. Every rule has its exceptions and this place is it. Our first request to have the room cleaned was 2:30 pm. From 3:00 pm onward to 4:30 there was a series of civil but increasing unpleasant conversations regarding this request. The excuse was... More

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lfranklin, General Manager at Courtyard by Marriott Middletown, responded to this review

Thank you bringing your experience to our attention. Being a very busy hotel is not an excuse for your room not getting serviced when you requested it to be done. Every room gets cleaned every day unless a guest requests otherwise and I am sorry that the room attendant did not get to your room more quickly! Our staff works... More

New York City, New York
Contributor
16 reviews 16 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I love the Marriott chain and will only stay there; usually the properties I find offer "high speed internet" for no extra cost. At the Middletown, NY Courtyard by Marriott, they offer a free version and, once you're done pulling your hair out of your head and are completely bald from lack of quality browsing capabilities you can either pay... More

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lfranklin, General Manager at Courtyard by Marriott Middletown, responded to this review

Thank you for submitting a review about your recent stay at our Courtyard by Marriott. I am so sorry that you had difficulty with our internet. We did a recent upgrade to the entire system and added the tiered service for those that require more. We will check into the issues you encountered. The exits on Route 17 are reing... More

Pennsylvania
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 26, 2014

A very nice Courtyard by Marriott looks to have been refurbished recently but really, where did they get their pillows from? Probably not the place to try to save money to say nothing of stale bagels in the morning and not breakfast included bagels but ones you had to buy. Ok it was 6:30 am on Tuesday morning but no... More

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lfranklin, General Manager at Courtyard by Marriott Middletown, responded to this review

Thank you so much for sharing your experience at our hotel. We have both foam and feather pillows and I am so sorry they were not to your satisfaction. I am glad you had the opportunity to eat at our in house Bistro restaurant. Our breakfast breads are delivered fresh daily and am sorry that the quality was lacking on... More

Babylon, New York
Contributor
11 reviews 11 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 19, 2014

As my overnight recuperation venue for a weekend of events at Bethel Woods, I stayed here for two nights, and from the moment I entered the lobby, I was thoroughly pleased with my choice. I can be a pretty harsh critic but everything about this hotel exceeded my expectations. The property is in sort of a travelers’ quadrangle of hotels... More

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NJ
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 18, 2014

I loved my stay here. The room was modern and clean. Beautifully decorated and spacious. The lobby is very relaxing and offers amenities. There is a Starbucks on premises. Located directly off the highway. Fairly priced for the area. I would definitely stay here again. The staff isnt overly friendly but they do their jobs well.

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long island ny
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 18, 2014

Very clean and updated hotel. Room and surroundings were well taken care of and spotless.pool area well maintained.The location is perfect, right off of the road and in the middle of 4 resturants so there are plenty of food choices.Did not get a chance to use the Bistro Café, but the menu looks like typical Courtyard fare.Staff very friendly and... More

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Additional Information about Courtyard by Marriott Middletown

Address: 24 Crystal Run Crossing, Middletown, NY 10941
Phone Number:
Location: United States > New York > Middletown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Middletown 3*
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Also Known As:
Courtyard By Marriott Middletown Hotel Middletown
Courtyard Middletown
Middletown Courtyard
Middletown Marriott

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
134

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