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All 4 Melville hotels

Hilton Long Island - Huntington

3.5 of 5 Hotel   |   598 Broad Hollow Road, Melville, NY 11747-5002
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48%
Ranked #3 of 4 hotels in Melville
A recent review
5 of 5 stars reviewed 3 weeks ago
Bette D Fulton, Maryland
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401 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Chinese (Simplified) first
  • English first
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English first
Worthing, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The bathroom light was broken and the paint was flaking. Internet connection was poor. Gym is basic. I ordered a taxi via reception for the next day and on the day I was expecting it I asked if it would be better for them to reconfirm but they said that wouldn't be necessary. It turned out the taxi company had... More

Was this review helpful? Yes
EllenRuane, General Manager at Hilton Long Island - Huntington, responded to this review

Dear Aeroscotia: I apologize that your guest room had deficiencies and that the taxi that was pre-arranged for you was late by 40 minutes. I am sorry we caused you stress. More

Fulton, Maryland
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed over the weekend at the Hilton in Melville NY......greeted by a very friendly and efficient desk person. The room was immaculate and larger than it appeared to be in the website pictures. The only negatives were that I was a little surprised that there was no bellhop on duty (the service was available but you had to go... More

Was this review helpful? Yes
EllenRuane, General Manager at Hilton Long Island - Huntington, responded to this review

Dear Bette D: I am happy to learn you enjoyed your weekend with us and that you were happy with our staff, size of our guest rooms, and had no noise disturbances despite there being a sports group in the hotel. I do apologize that a bellman was not at the porte cochiere greeting you upon arrival. I want to... More

1 review
5 of 5 stars Reviewed 3 weeks ago

We had our daughter wedding and altogether booked over 58 rooms for 2 or more nights on Aug 2 and Aug 3, 2014. This was one of our most wonderful experience and had a good time for all family members. Vasu C Murthy

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
EllenRuane, General Manager at Hilton Long Island - Huntington, responded to this review

Dear Vasudevam2014: It was a pleasure meeting you land some members of you family when you were checking out. I am so pleased to know that you and your very large group of friends and family enjoyed your stay with us. It was a pleasure to host you all. We hope to serve you again in the future. Thank you... More

Lake Forest, California
2 reviews
3 of 5 stars Reviewed 4 weeks ago

While I greatly prefer this property to any of the three nearby Marriott properties (a Courtyard, a Towne Suites and a full service Marriott), for all of the promise this property has to offer it just doesn't get over an average rating from me because of on going nagging issues (most notably inoperative ice machines and door keys that frequently... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
EllenRuane, General Manager at Hilton Long Island - Huntington, responded to this review

Dear SoCalJack2014: I have great news. We have just replaced our entire key system. Our frequent guests are loving it. I am sorry we have inconvenienced you. I will have our chief engineer inspect our ice machines to ensure they are running. More

Rockville, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

We came to attend a wedding in Sterling and were given a group rate. The staff was very accomdating to extend our check out time, that allowed us to attend the wedding and then come back to change clothes and check out in a timely manner.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
EllenRuane, General Manager at Hilton Long Island - Huntington, responded to this review

Dear Saroj G: I am glad to know that we were able to accommodate a late check out to you. Thank you for being our guest. More

Middletown, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Don't get me wrong. The room was clean, no smell. But for the average daily rate I expected a little more. The grout and tiles in the showere were worn, and in a few places, dirty. Continental breakfast should be included for this price. Indoor pool was being worked on without any advance notice (important when traveling with kids).

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
EllenRuane, General Manager at Hilton Long Island - Huntington, responded to this review

Dear Erol A: I am so sorry that our indoor pool was being repaired when you and your family came to visit. I am sure that was very disappointing. The inclement weather was not ideal for swimming outdoors. If you return to the area and give us another opportunity, please contact me directly, and I will extend a late check... More

Virginia Beach, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The entire staff from front desk to the room service is wonderful. Each employee regardless of their role make you feel like your the most important guest. They are quick to attend to any of your needs. Another great factor is they are pet friendly. Being a weekly business traveler its nice to be able to have my dog for... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
EllenRuane, General Manager at Hilton Long Island - Huntington, responded to this review

Dear Janie: What a great review to receive from you. Thank you so much. I will be sure to share with all of our employees. I am so happy to know you give a thumbs up to our steakhouse, Masterson's. We look forward to serving you each week. More

londonderry, United States
1 review
2 of 5 stars Reviewed July 24, 2014

I found the front desk staff unhelpful when I had an issue with my bill. they charged me for an extra night but when I questioned them they said that it was just a buffer for extras I might want. Basically they did not read my bill or fix it for me until I called the manager days after I... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
EllenRuane, General Manager at Hilton Long Island - Huntington, responded to this review

Dear Christine D: I am sorry that it took us a couple of days to refund the charge on your credit card. It sometimes takes up to 72 to 120 hours or longer before a credit is put back on the card. Please accept our sincerest apology. More

Chicago, Illinois, United States
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 23, 2014

You can tell the hotel was built some time ago- but the lobby has been updated and features a bar and restaurants. After checking in- I did notice a heavy musty smell in the elevator. It appears even though the lobby looked new- the elevator carpet showed sign of age. The room on the 5th floor- executive level was spacious... More

Was this review helpful? Yes
EllenRuane, General Manager at Hilton Long Island - Huntington, responded to this review

Dear Carlos P: Thank you for your review of our hotel. We completed our guest room and public area renovation at the end of 2012. Our new design was intentional. All of our guest room sofas include a pull out couch. The ottoman is for convenience so that work and eating doesn't have to take place on the desk or... More

Mercerville, New Jersey
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 20, 2014

Stayed at the Hilton Long Island Huntington this past weekend and the hotel was really great. The check in process was very friendly and efficient. The guest room had a great décor and was spotless. My hat is off to the housekeeping associates. The lobby bar was inviting and a great place to watch the game on several large televisions.... More

Was this review helpful? Yes
EllenRuane, General Manager at Hilton Long Island - Huntington, responded to this review

Dear Richard C: Thank you for taking the time to write such a wonderful review about our hotel. The staff and I are pleased to know you enjoyed your stay and found our team to be friendly and efficient. We look forward to your return visit. More

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Additional Information about Hilton Long Island - Huntington

Address: 598 Broad Hollow Road, Melville, NY 11747-5002
Phone Number:
Location: United States > New York > Melville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Long Island - Huntington 3.5*
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Also Known As:
Hilton Long Island / Huntington Hotel Melville
Melville Hilton
Hilton Melville

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Hilton Long Island has completed a multi million dollar renovation. The lobby was completely made over and now boasts a brand new front desk and state-of-the-art business center. All guest rooms, suites and corridors were enhanced to meet the expectations of our guests. Guests can work out in a totally revamped fitness center fitted out with state-of-the-art Precor gym equipment. Both guests and locals now can enjoy fine, Mediterranean dining at the brand new basil’s BISTRO or enjoy a glass of world-class wine or cocktail at the new 45-foot bar at basil’s Lobby Bar. For those on the go, there’s basil’s EXPRESS, a fully staffed convenience store offering coffee, Danish, bagels, sandwiches, wraps and other good food ... more   less 
Number of rooms
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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