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Hilton Long Island / Huntington

3.5 of 5
598 Broad Hollow Road, Melville, NY 11747-5002
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Hilton Long Island / Huntington
Ranked #3 of 4 hotels in Melville
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204 reviews from our community

    Trip type
Traveler rating
    31
    39
    52
    42
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Date Rating
New York City, New York
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 7, 2013

The great bartenders at night and engineers who tried to fix the 78 degree two rooms i was moved to and about were the best thing about this hotel. It was a wedding haven and i guess the manager was over it. He tried to help by moving me around to another inferno room and only owned up that the... More

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Alpharetta, United States
1 review
4 of 5 stars Reviewed April 30, 2013

I've had better experiences. This hotel has just finished some remodeling and needed a little more time to get everything coordinated. Beware of internet charges in your room! Attended for conference and meeting rooms were kept clean and were comfortable for our session times.

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Review collected in partnership with Hilton Hotels & Resorts

Washington DC
Top Contributor
59 reviews 59 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 29, 2013

Okay, this is now my 6th stay in four years. Let's start with the good. Front desk staff PM 4/27 and AM 28th - wonderful and just great. SUN 28th breakfasst buffet, great! The lady doing omelts exceptional! Good food, good wait staff and nice new open area - loved it. Not so good - new re-done rooms, a very... More

Was this review helpful? Yes 1
hampshire
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 22, 2013

This Hilton is great for a business trip. They run a free shuttle to local companies which is usefull. They will also take you to the railway station (Farmingdale) that cost $8 each way into Manhattan and takes about an hour. The swimming area is very nice but overlooked by everybody in the reception/bar area. I had a room on... More

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EllenRuane, General Manager at Hilton Long Island / Huntington, responded to this review
May 2, 2013

Dear Breezerpfc: Thank you for sharing your feedback! We are thrilled that you enjoyed our service and excellent location. I will definitely be sharing your comments with the rest of our team. I am glad you found our rooms to be clean and spacious and enjoyed our offerings in our executive lounge. We look forward to your return visit. More

Woonsocket, Rhode Island
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed April 21, 2013

Executive room walls were like paper. Could hear people talking in the adjoining room (and they were not yelling) Air conditioning was not working and room was too warm. Some people were offered fans! Conference room was too small and hot and landscapers were blowing leaves etc right outside. Reversation made online was not correct when I check it. Beside... More

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EllenRuane, General Manager at Hilton Long Island / Huntington, responded to this review
May 2, 2013

Dear Dad2515: Thank you for your post. Please accept our apologies for any disappointment regarding your stay. I have shared your feedback with our chief engineer in an effort to improve our air. I am sorry that the reservation was not correct. Because I don't have your name, I can't research it to see what happened. I was happy to... More

1 review
3 of 5 stars Reviewed April 16, 2013 via mobile

Arrived in time for check-in it was a breeze. Went to the room dirty bathroom no HOT water called maintainance took 40 min for him to come. When he came he informed me that he would have to turn the boiler on an for me to wait 15 min then try again. Took about 1 hr for the water to... More

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EllenRuane, General Manager at Hilton Long Island / Huntington, responded to this review
April 29, 2013

Dear Justmyne: Thank you for taking the time to write a review on Trip Advisors. Please accept my apology that you were not able to get a hot bath for a delayed amount of time and that your room service order was not hot. Your business and opinions are very important to us, and I appreciate your feedback. More

Long Island
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 15, 2013

We chose the Hilton for my girlfriends birthday night out. We were dining and dancing at a local restaurant and chose to stay at the Hilton instead of traveling home. I had requested upon reserving an adjoining room. When the 4 of us came in dragging balloons and happy hour goodies in addition to our overnite bag we were very... More

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EllenRuane, General Manager at Hilton Long Island / Huntington, responded to this review
April 17, 2013

Dear LongIslandLee: What a pleasure to read your review! We are thrilled that you and your girlfriends enjoyed a birthday celebration. I will definitely share your comments with our team about how satisfied you were. I will also personally thank Jon, the manager, and the front desk staff. Thank you for your compliment on our new renovations. Please do not... More

Carmel, NY
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 8, 2013

Very nice lobby and bar area. Rooms are large and very clean. Concierge lounge is very well stocked for a quick snack or drink. Seems like a lot going on very busy but check in was quick and very pleasant.

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EllenRuane, General Manager at Hilton Long Island / Huntington, responded to this review
April 15, 2013

Dear Ron393: Thank you for your wonderful review. I was pleased to learn you found rooms to be very clean, and enjoyed both our bar and executive lounge. We look forward to serving you again. Regards, More

Vienna, VA
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
Reviews in 22 cities Reviews in 22 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed April 8, 2013

Stayed here recently for a wedding. The lobby was suprisingly nice given the more dated outside, but the rest of the hotel and staff were nothing to write home about. Average service, rooms were of average cleanliness, I generally expected more from a Hilton property. The grounds (particularly out back) could use some serious TLC. Our room happened to be... More

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EllenRuane, General Manager at Hilton Long Island / Huntington, responded to this review
April 17, 2013

Dear Guest: Thank you for your feedback. Please accept my sincere apologies for the inconveniences experienced during your stay. We are always looking of ways to improve our processes and procedures. I will certainly be revisiting the Hilton standards with our housekeeping department. Thank you for being our guest. More

Orlando, Florida, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 30, 2013

Female business traveller, small work group. Hotel recently renovated, but issue abound. For example, could not get the heat to turn off in my room, got up to well over 90 degrees. Took several friendly maintenance workers to correct. Lights blew out in bathroom, locks on doors finicky (for not only me but my whole group), some of the power... More

Was this review helpful? Yes 1
EllenRuane, General Manager at Hilton Long Island / Huntington, responded to this review
April 15, 2013

Dear Jennifer S, I apologize, that we did not exceed your expectations on your most recent visit. Our goal is to anticipate and accommodate our guest’s needs. I appreciate you taking the time to comment on the difficulties you experienced during your stay with us. We look forward to changing your perception of our property on your next visit. Regards, More

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Additional Information about Hilton Long Island / Huntington

Also Known As:
Hilton Long Island / Huntington Hotel Melville
Hilton Long Island / Huntington Hotel
Hilton Long Island Huntington
Hilton Long Island
Melville Hilton
Hilton Melville
Address: 598 Broad Hollow Road, Melville, NY 11747-5002
Phone Number:
Region: United States > New York > Melville
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Melville
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Hilton Long Island has completed a multi million dollar renovation. The lobby was completely made over and now boasts a brand new front desk and state-of-the-art business center. All guest rooms, suites and corridors were enhanced to meet the expectations of our guests. Guests can work out in a totally revamped fitness center fitted out with state-of-the-art Precor gym equipment. Both guests and locals now can enjoy fine, Mediterranean dining at the brand new basil’s BISTRO or enjoy a glass of world-class wine or cocktail at the new 45-foot bar at basil’s Lobby Bar. For those on the go, there’s basil’s EXPRESS, a fully staffed convenience store offering coffee, Danish, bagels, sandwiches, wraps and other good food ... more   less 
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