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Extended Stay America - Long Island - Melville

Certificate of Excellence
2.0 of 5
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100 Spagnoli Road, Melville, NY 11747
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Extended Stay America - Long Island - Melville
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Ranked #3 of 4 Hotels in Melville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Debra S Scottsdale, Arizona
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62 reviews from our community

Traveler rating
    27
    14
    7
    6
    8
See reviews for
14
8
3
22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
  • All months
    (62)
  • Mar-May only
    (22)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (12)
All months
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Crappy Hotel. The room smells of cigarette smoke. We asked the front desk and they are trying to convince us that this is a non smoking hotel. But the room smells so bad. My 4 yr old son said this hotel stinks. So think twice before reserving your room here.

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Scottsdale, Arizona
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We spent 2 nights here. The front desk staff was nice. The room was clean. The Grab-n-Go breakfast was ok - I was happy to have coffee. The bed was very uncomfortable. If they get new beds, sheets and blankets I would stay there again.

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Manager_11525, General Manager at Extended Stay America - Long Island - Melville, responded to this review

I want to thank you for taking the time to post a review of your stay. While I appreciate your kind comments regarding our friendly staff and clean rooms, I apologize that our grab-and-go breakfast and beds were not to your satisfaction. We will use your comments to improve our service. Thanks to your feedback, we can continue to work... More 

Everett, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed March 19, 2015

Folks I have to say I was very impressed with this hotel. Being an extended stay I wasn't expecting much. I was surprised to say the least. The room was clean and quiet. At half the price of the Hilton next door I wouldn't hesitate to stay here again and again. My only complaint would be that the Grab-n-Go breakfast... More 

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Manager_11525, General Manager at Extended Stay America - Long Island - Melville, responded to this review

The staff and I read your review, and would like to thank you for writing such a positive review. We do try to keep our rates reasonable for the area and I am pleased you found our hotel to be a good value. As far as our grab-and-go breakfast, I will put in a suggestion to our corporate office. The... More 

Abington, Pennsylvania
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 8, 2015

My daughter and I stayed here one night and, for one night, it was tolerable. Decent price but I would not recommend it for an extended stay - despite their name. The bed was uncomfortable and the sheets were horrible! Very scratchy. I needed ice because we were traveling a distance with food that needed to be kept cool and... More 

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Manager_11525, General Manager at Extended Stay America - Long Island - Melville, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that your stay with us was not a pleasant one. Regarding the comments about the ice machine, we do not have an ice machine as each room has a freezer as well as ice cube trays but we do have vending machines for soda/snacks... More 

Long Island, New York
1 review
5 of 5 stars Reviewed February 14, 2015

Since the beginning of last November, I have enjoyed staying at this establishment on several different occasions. I feel that the overall quality, value, and service that I receive here is worth every penny. The rooms are quiet and comfortable. The prices are very competitive with other hotels in the area. Be sure to sign up for e-mail updates to... More 

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San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed December 27, 2014 via mobile

Only good thing I can say is bed was firm and hot water and wi-fi worked. This reminded me of an Eastern European hotel trying to copy an American hotel from a picture in a magazine. Cheap, small, ugly rooms. Spotlight all night long shining directly on the window that the blackout curtains failed to cover completely. Noisy fridge at... More 

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Monticello, New York
2 reviews
4 of 5 stars Reviewed October 14, 2014

After reading some negative reviews about this hotel, I found none of it to be true. It was booked at last minute as many area hotels were already sold out for the weekend...so this was our only choice under $200.00 a nite. After a 200 mile drive I was hoping it would be fine as I never stayed here before.... More 

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Manager_11525, General Manager at Extended Stay America - Long Island - Melville, responded to this review

The staff and I read your review, and would like to thank you for writing such positive comments about our hotel and staff. I am glad that you enjoyed your stay. Your suggestions regarding our grab-and-go breakfast are much appreciated and will be useful as we continue to improve our breakfast offering. Thank you again for your feedback. We hope... More 

2 reviews
2 of 5 stars Reviewed October 14, 2014

Very , very bad- that is where I ended up because all of the other hotels were booked ( Columbus Day weekend). It was not cheap $171/ night- the first room reeked of cigarettes very bad- couldn't stay there, The second room I walked into had an unmade bed, dirty sheets on the table and the trash from the previous... More 

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Manager_11525, General Manager at Extended Stay America - Long Island - Melville, responded to this review

I appreciate you taking the time to write a review of our hotel. I apologize that your first room smelled of cigarette smoke. As well, I am sorry that your second room had not been properly cleaned prior to your arrival. I will be meeting with our housekeeping staff to ensure this does not continue in the future. Thank you... More 

Okinawa, Japan
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 16, 2014

When I stayed here, I was assigned Universal room. I think this is a good chance to introduce it. Standard room and well maintained except pillows. Covers are washed but core had some stinky odor... (Scalp odor) If you feel bad, try to wash pillow with your favorite Downy Unstopables...

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Wisconsin
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 6, 2014

I stay at a lot of hotels, but this one was pretty disgusting. I originally checked in and was sent to the second floor. As I walked toward my room, the smell of cigarette smoke was getting really strong. I entered the room and could smell it in there also. I went back to the front desk and the CSR... More 

Was this review helpful? Yes 1
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