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Super 8 Massena

2.0 of 5
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84 Grove St., Rt 37 to Grove St Extension, Massena, NY 13662
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Super 8 Massena
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Ranked #2 of 8 Hotels in Massena
A recent review
3 of 5 stars reviewed 4 days ago
BillMaxwell62 DeWitt, New York
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141 reviews from our community

Traveler rating
    33
    50
    43
    11
    4
See reviews for
69
17
11
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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DeWitt, New York
Top Contributor
69 reviews 69 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

You can't expect much after all it's a Super 8 and they left the light on for us. Not hard to find. It was right on the main drag. It was a clean hotel. The prices were very reasonable. But the bed was hard. Not the best night sleep. But it was only for one night. Better than sleeping in... More 

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AKSuper8, General Manager at Super 8 Massena, responded to this review

Dear BillMaxwell62, Thank you for choosing to stay with us and for taking the time to share a review of your stay. we are happy to hear that we were able to make your stay an enjoyable one. i am happy to hear that you really enjoy our clean room and found value in our property. we all look forward... More 

Travelers are raving about these Massena hotels

Williamson
2 reviews
3 of 5 stars Reviewed 1 week ago

The service rep at counter was friendly. I had no problem checking in or out. Bed was adequate. fridge was working this time, unlike previous visit. Breakfast was very carb filling. Healthier would be an upgrade

Review collected in partnership with Super 8

Was this review helpful? Yes
AKSuper8, General Manager at Super 8 Massena, responded to this review

Dear Regan D, Thank You so much for talking the time and for sharing your review on TripAdvisor. i am happy that you enjoyed your stay with us and found good value in our inn. we always work hard to make all our guests stay an enjoyable one. hope to see you back again very soon. Thank You More 

Chester, New York
1 review
4 of 5 stars Reviewed 1 week ago

Decent room. Has tv coffee fridge and microwave. Comfortable bed. Breakfast was nothing to write home about. Waffles was only hot optionn

Review collected in partnership with Super 8

Was this review helpful? Yes
AKSuper8, General Manager at Super 8 Massena, responded to this review

Thank You for staying with us and for taking the time to share your experience on TripAdvisor. we are glad to hear that our location worked well for you and that you found great value in our property. Our entire team works hard to provide this type of stay for all of our guests, we really appreciate your kind words... More 

Kingston, New York
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was looking for a reasonably priced hotel during commencement season for the area's major colleges and universities several months away. We found availability here with its convenience of being only about 30 effortless minutes from the center of Potsdam and 10 minutes or so from the border crossing into Canada. If there is any criticism, it is only that sound... More 

Was this review helpful? Yes
AKSuper8, General Manager at Super 8 Massena, responded to this review

Dear Bill C C. Thank you for choosing to stay with us and for taking the time to share a review of your stay. we are happy that we were able to make your stay an enjoyable one. I have shared your kind comments with the entire staff and they join me in saying thank you very much. i am... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I stood at this hotel for 16 nights from April 5th through the 16th. It was great. Management was very accommodating. Breakfast was good and always stocked. Staff was friendly and the room was a great size. Nice brand new TVs. Would definitely stay here again.

Was this review helpful? Yes
AKSuper8, General Manager at Super 8 Massena, responded to this review

Dear Ruben Maelo H, Thank you for taking the time and for writing such a nice review on TripAdvisor. It's wonderful to hear that you found value in our property.our staff always works hard to provide our guests with a welcoming stay and clean accommodations, so your comments were a great way to let us know we did a good... More 

Syracuse, New York
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 16, 2015

The hotel was very clean and comfortable. The proprietor was very friendly and accommodating. They answered all our questions and provided anything we needed. The breakfast was varied, and we enjoyed it. A great place to stay!

Was this review helpful? Yes
AKSuper8, General Manager at Super 8 Massena, responded to this review

Dear, Gayle923. Thank You for staying with us and for taking the time to share your experience on TripAdvisor. we are glad to hear that our location worked well for you and that you found great value in our property. Our entire team works hard to provide this type of stay for all of our guests, we really appreciate your... More 

Darien, ct
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 3, 2015

This is a good hotel for the traveller. Everything functions well in the rooms, and the breakfast is quite good. I have to come to the area several times a year and have stayed here on a few occasions.

Review collected in partnership with Super 8

Was this review helpful? Yes
AKSuper8, General Manager at Super 8 Massena, responded to this review

Dear Chris B. Thank You very much for choosing to stay with us and for sharing such a nice review on TripAdvisor. we all were excited to read that you enjoyed our clean and comfortable room. we are happy that we were able to make your stay an enjoyable one. we truly appreciate your kind words for our accommodations and... More 

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