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All 8 Massena hotels

Super 8 Massena

2.0 of 5 Motel   |   84 Grove St., Rt 37 to Grove St Extension, Massena, NY 13662
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Super 8 Massena
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55%
Ranked #2 of 8 hotels in Massena
A recent review
4 of 5 stars reviewed 3 weeks ago
Stephen J Massena
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99 people have reviewed this hotel

Traveler rating
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    10
    1
See reviews for
47
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Any
English first
Top Contributor
75 reviews 75 reviews
30 hotel reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed January 12, 2014

This hotel is in desperate need of a full makeover. From the old furniture to old fixtures, to old beds and carpeting. The room with 2 dbl. beds was very small but the bathroom especially was a joke. I had a hard time getting in and out of it. The room was pretty clean, but had a moldy smell. The... More

Was this review helpful? Yes
AKSuper8, General Manager at Super 8 Massena, responded to this review

I am Sorry to hear, your stay was less than Satisfying . We have newley Renoveted all room but T.V'S Which is getting changed shortly. Thank you for Choosing Super8. Have a great Day. More

Rochester, NY
Contributor
20 reviews 20 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 9, 2014

Stayed here two nights on a business trip. The hotel is nice and clean and the staff very friendly. The room was nice with everything you need, fridge, microwave and good size bathroom The heat worked great which was a relief since the wind chill outside was like -40. It is very close to many restaurants and has a grocery... More

Was this review helpful? Yes
AKSuper8, General Manager at Super 8 Massena, responded to this review

Thank you for positive compliments on our hotel. We will keep up the quality and standard, Hope to see you again. Thank you for choosing Super8. More

Hornell
1 review
5 of 5 stars Reviewed December 24, 2013

This was our first stay in the Massena Super 8. We have been making the trip up to Massena since this past June (our daughter moved to Massena) and usually stay at another hotel. We decided to try Super 8, so we could have options when we come to visit. We enjoyed our stay and will put the Super 8... More

Review collected in partnership with Super 8

Was this review helpful? Yes
AKSuper8, General Manager at Super 8 Massena, responded to this review

Thank you for Choosing super8, We will keep up the good work and Quality of our hotel. In future if there is anything, we can do ask for myself personally. Thank you for staying with us. More

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Additional Information about Super 8 Massena

Also Known As:
Super 8 Massena Hotel
Super 8 Massena Hotel Massena
Super Eight Massena
Massena Super 8
Massena Super Eight
Address: 84 Grove St., Rt 37 to Grove St Extension, Massena, NY 13662
Location: United States > New York > St. Lawrence County > Massena
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 8 hotels in Massena
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Massena 2*
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