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All 8 Massena hotels

Super 8 Massena

2.0 of 5 Motel   |   84 Grove St., Rt 37 to Grove St Extension, Massena, NY 13662
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Super 8 Massena
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Ranked #2 of 8 hotels in Massena
A recent review
5 of 5 stars Reviewed June 10, 2014
David S Massena
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105 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Traveling through town around 4 am on Tueday July 1 and turned right around and left because of the horrible customer service from the woman working the front desk. Such a terrible attitude and did not feel welcomed at all. Because of how she spoke to me and treated me like I was an inconvience to her, I did not... More

Was this review helpful? Yes 2
New York City, New York
1 review
4 of 5 stars Reviewed May 31, 2014

i stayed here 4 nights, the room is clean and well maintained. the hotel is somehow quiet but some machines noise early in morning. Overall, good communication with receptionists, The service is exellent. the breakfast is good. The bathroom is very clean. I have my room was on second floor, the stair cases and hallways carpets need to be changed.

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Top Contributor
75 reviews 75 reviews
30 hotel reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed January 12, 2014

This hotel is in desperate need of a full makeover. From the old furniture to old fixtures, to old beds and carpeting. The room with 2 dbl. beds was very small but the bathroom especially was a joke. I had a hard time getting in and out of it. The room was pretty clean, but had a moldy smell. The... More

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AKSuper8, General Manager at Super 8 Massena, responded to this review

I am Sorry to hear, your stay was less than Satisfying . We have newley Renoveted all room but T.V'S Which is getting changed shortly. Thank you for Choosing Super8. Have a great Day. More

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Additional Information about Super 8 Massena

Address: 84 Grove St., Rt 37 to Grove St Extension, Massena, NY 13662
Location: United States > New York > St. Lawrence County > Massena
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Massena 2*
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Also Known As:
Super 8 Massena Hotel Massena
Super Eight Massena
Massena Super 8
Massena Super Eight

9 photos of this hotel

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Bathroom (1)
Room/suite (2)
Dining (1)
Hotel & grounds (1)
Other (1)


Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
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