We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Super 8 Massena

2.0 of 5
Hotel website
Hotel deals
84 Grove St., Rt 37 to Grove St Extension, Massena, NY 13662
Special Offer
Stay 2+ Nights, Save 25%
Super 8 Massena
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #2 of 8 Hotels in Massena
A recent review
Add Photo Write a Review

158 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    41
    52
    48
    12
    5
See reviews for
73
21
13
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (158)
  • Mar-May only
    (40)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (43)
  • Dec-Feb only
    (25)
All months
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Business trip required a two night stay in Massena NY. I made reservations at this Super 8 and was pleasantly surprised. Normally stay at higher end hotels. This property is above and beyond any Super 8 I had stayed in the past. Front desk staff was friendly, room was immaculate and cool on arrival. Breakfast is served in the lobby... More 

Was this review helpful? Yes
AKSuper8, General Manager at Super 8 Massena, responded to this review

Dear HallidayGM, , Thank you for taking the time and for writing such a nice review on TripAdvisor. we are so glad to hear that you enjoyed our clean and comfortable room. we truly appreciate your kind words and recommendations for our property. we all look forward to see you back again very soon. Thank You. More 

New York City, New York
5 of 5 stars Reviewed 1 week ago

it is best to call a head if you going to be late, so they can hold the room you requested. the rooms were clean and up to stander

Review collected in partnership with Super 8

Was this review helpful? Yes
AKSuper8, General Manager at Super 8 Massena, responded to this review

Dear, StevetV24BJ. Thank you for taking the time and for writing such a nice review on TripAdvisor. we are so glad to hear that you enjoyed our clean and comfortable room and our convenient location worked really well for you. we truly appreciate your kind words and recommendations for our property. we all look forward to see you back again... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Have stayed there often over the years always top notch this time we found the staff still very friendly and helpful but management has decided that there should be coffee only during breakfast not available any other time of day also to save money half size pencil in the room not a super 8 pen I tried to write a... More 

Was this review helpful? Yes
AKSuper8, General Manager at Super 8 Massena, responded to this review

Dear, John T, Thank you for choosing to stay with us and for taking the time to share a review of your stay. we are happy to hear that we were able to make your stay an enjoyable one. i am happy to hear that you really enjoy our clean room and found value in our property. Please accept my... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Clean, comfortable rooms. Manager was very pleasant and made sure we had whatever we needed. Breakfast is excellent with fresh waffles, fruit, cereal, bagels, coffee, etc. Would highly recommend to anyone staying in or near the Massena area.

Was this review helpful? Yes
AKSuper8, General Manager at Super 8 Massena, responded to this review

Dear, Jason C, Thank you for taking the time and for writing such a nice review on TripAdvisor. we are so glad to hear that you enjoyed our clean and comfortable room and our convenient location worked really well for you. we truly appreciate your kind words and recommendations for our property. we all look forward to see you back... More 

common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We travel often for an internet mapping project and we were working in St. Laurence County, NY. We booked this hotel for 6 days and were very pleased. The rooms were clean and well maintained. The manager as well as the staff were pleasant and very helpful. I'd stay here again when traveling in the area.

Was this review helpful? Yes 1
AKSuper8, General Manager at Super 8 Massena, responded to this review

Dear, Sam O, Thank you for taking the time and for writing such a nice review on TripAdvisor. we have a very nice staff that always work hard to provide our all guest with stays like you experienced. we are so glad to hear that you enjoyed our clean and comfortable room and found value in our property. we truly... More 

Indian Head
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Parking very tight but doable for a boat. Desk person and manager were upset because they did not know I was bringing a boat.

Review collected in partnership with Super 8

Was this review helpful? Yes
AKSuper8, General Manager at Super 8 Massena, responded to this review

Dear, Scott T, Thank you for taking the time and for sharing your experience on TripAdvisor. i am glad that you enjoyed your stay with us. please accept my sincere apology for the issue you had regarding the parking spot. we will certainly use your review for our future reference so this situation will not happen again. hope to see... More 

Toronto, Canada
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Great bed, very clean - good basic hotel, and a great price. Was perfect to break up a trip and sleep for the night

Review collected in partnership with Super 8

Was this review helpful? Yes
AKSuper8, General Manager at Super 8 Massena, responded to this review

Thank you for choosing to stay with us and for taking the time to share a review of your stay. we are happy to hear that we were able to make your stay an enjoyable one. i am happy to hear that you really enjoy our clean room and found value in our property. we all look forward to see... More 

Ontario, New York
1 review
5 of 5 stars Reviewed June 20, 2015

People were friendly, we had a choice of two double beds or one Queen size for the same reasonable rate. The rooms were very clean and there was coffee and a light breakfast if you wanted. I will stay there again.

Was this review helpful? Yes
AKSuper8, General Manager at Super 8 Massena, responded to this review

Dear, Terry F. Thank you for taking the time and for writing such a nice review on TripAdvisor. we have a very nice staff that always work hard to provide our all guest with stays like you experienced. we are so glad to hear that you enjoyed our clean and comfortable room and found value in our property. we truly... More 

Questions? Get answers from hotel staff and past guests. Ask a question

10 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Room/suite (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Bathroom (1)
Viewed
Room/suite (2)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Massena
0.6 mi away
Quality Inn
Quality Inn
#5 of 8 in Massena
3.0 of 5 stars 71 reviews
2.9 mi away
Econo Lodge
Econo Lodge
#4 of 8 in Massena
3.5 of 5 stars 42 reviews
12.2 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#1 of 3 in Hogansburg
4.5 of 5 stars 88 reviews
Show Prices
Show Prices
Show Prices
9.8 mi away
BEST WESTERN PLUS Parkway Inn & Conference Centre
12.2 mi away
Akwesasne Mohawk Casino Resort
18.3 mi away
Clarkson Inn
Clarkson Inn
#1 of 4 in Potsdam
4.5 of 5 stars 167 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay