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Super 8 Massena

2.0 of 5
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84 Grove St., Rt 37 to Grove St Extension, Massena, NY 13662
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1 room 1 adult
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Super 8 Massena
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181 Reviews from our TripAdvisor Community

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Utica, New York
1 review
5 of 5 stars Reviewed December 25, 2015

Rooms were clean and nice! Staff were friendly and helpful! Would recommend this hotel to anyone traveling in the area of Massena NY.

Review collected in partnership with Super 8

Helpful?
Thank 132jeniferp
AKSuper8, General Manager at Super 8 Massena, responded to this review

Thank You for staying with us and for taking the time to share a great review on TripAdvisor. we are glad to hear that we were able to make your stay an enjoyable one. i am happy to hear that you found value in our property and enjoyed our clean and comfortable room. we have a such a nice team... More 

Canton
1 review
5 of 5 stars Reviewed December 23, 2015

I don't normally give reviews; Momma brought me up that if I don't have something nice to say, don't say anything at all. This was the nicest Super8 I have ever had the opportunity to spend time in, even just for 1 night. Honestly! The room was immaculate, the amenities rival the best of hotels, the pillows were softer than... More 

Review collected in partnership with Super 8

Helpful?
Thank richarddT3998UP
AKSuper8, General Manager at Super 8 Massena, responded to this review

Dear, richarddT3998UP Thank You for staying with us and for taking the time to share a great review on TripAdvisor. we are glad to hear that we were able to make your stay an enjoyable one. i am happy to hear that you found value in our property and enjoyed our clean and comfortable room. we have a such a... More 

Alburgh, Vermont
1 review
4 of 5 stars Reviewed December 15, 2015

Clean room, very friendly and engaging staff. We were pleased with the accomodations at a very reasonable price. Front desk personnel were very helpful since this was our first time in the area.

Review collected in partnership with Super 8

Helpful?
Thank T8655MZmarting
AKSuper8, General Manager at Super 8 Massena, responded to this review

Thank You very much for choosing to stay with us and for sharing such a nice review on TripAdvisor. i am glad you enjoyed our clean spacious and comfortable room. we are happy that we were able to make your stay and enjoyable one. our entire team work hard to provide the best possible stay for all our guest. so... More 

Ottawa, Ontario
1 review
3 of 5 stars Reviewed November 17, 2015

Easy check in, the room was fine, exactly what we wanted for a quick over night stay to do some shopping...no fuss, no muss.

Review collected in partnership with Super 8

Helpful?
Thank golda374
AKSuper8, General Manager at Super 8 Massena, responded to this review

Dear, golda374. Thank you for taking the time and sharing your experience on TripAdvisor. we are happy that we were able to make your stay an enjoyable one. we have a very nice staff that always work hard to provide a stays like you experienced with us. i am glad that our clean, comfortable accommodation and convenient location worked really... More 

Canastota, New York
1 review
5 of 5 stars Reviewed October 27, 2015

We were up for family weekend at Clarkson. We decided to stay at this hotel as it was closer to the school. We were pleased with the room, it was quiet, comfortable. Wi-Fi was touchy, but did not matter as we were only using it at night when in room. Only complaint is that the hotel does not have an... More 

Review collected in partnership with Super 8

Helpful?
Thank 980carolynl
AKSuper8, General Manager at Super 8 Massena, responded to this review

Dear, 980carolynl. Thank You for staying with us and for taking the time to share a nice review on TripAdvisor. we are happy to hear that you enjoyed our clean and comfortable room and our convenient location worked well for you. we have a such a nice team that always work hard to provide clean and comfortable stay to all... More 

Hartford, New York
Level Contributor
87 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed October 26, 2015

We stayed at this hotel for parents weekend at Clarkson since we were late trying to get something in Potsdam. It was about a 30 minute drive, not too bad. We arrived around midnight after spending the day in Potsdam. Check in was absolutely not a problem. We ordered some Domino's pizza since it seemed to be the easiest and... More 

Helpful?
Thank OswegoMatt
AKSuper8, General Manager at Super 8 Massena, responded to this review

Dear, oswego matt. Thank You for staying with us and for taking the time to share a great review on TripAdvisor. we are glad to hear that you enjoyed our clean and comfortable room and our convenient location worked well for you. we have a such a nice team that always work hard to provide clean and comfortable stay to... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 25, 2015 via mobile

As other reviews have commented our room overwhelming smelled like cigarettes. Fortunately the windows open wide and some fresh air alleviated most of the odor. Other than the initial smell the room was freshly painted, clean and quiet. The linens were fresh and comfortable. This motel is a good alternative to the high price chains closer to the University if... More 

Helpful?
Thank Nancy S
AKSuper8, General Manager at Super 8 Massena, responded to this review

Dear, Nancy S. Thank you for taking the time and for sharing your experience on TripAdvisor. please accept my sincere apology for the small issue you had during your stay. we are happy to know that you enjoyed our clean and comfortable room and our convenient location worked well for you. we all look forward to see you back soon.... More 

Ottawa
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 22, 2015

Massena in upstate New York is a small town by the St. Lawreance sea-way. The Super 8 is an agreeable enough place to spend a night while stopping over or passing through the region.

Review collected in partnership with Super 8

Helpful?
Thank RSA-scout
AKSuper8, General Manager at Super 8 Massena, responded to this review

Dear, RAS-scout. Thank You very much for staying with us and for sharing your review on TripAdvisor. we are happy that we were able to make your stay and enjoyable one. our entire team work hard to provide the best possible stay for all our guest. so hearing your review makes us really happy. thank you for your kind words... More 

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