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Econo Lodge

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15054 State Highway 37, Massena, NY 13662
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1 room 1 guest
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44 Reviews from our TripAdvisor Community

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Traveler rating
    9
    23
    5
    2
    5
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13
18
4
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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    (44)
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    (7)
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Binghamton, New York
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed one night at this Econo Lodge. The room was clean, the queen bed was comfortable, and the room was quiet. The AC was a little loud, but I don't think management has much control over the noise produced by an AC unit. The free breakfast was filling, the waffles were very good.

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King Ferry, New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This motel is near Massena on a well traveled state route, although I did not hear any road traffic noise in the lobby or my room. My room was quiet, spacious and very clean with a comfortable bed. The price was good and all public areas clean and cozy. The person at the desk was knowledgeable about restaurants and current... More 

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NY
Level Contributor
3 reviews
5 of 5 stars Reviewed April 28, 2015

We arrived at night. We were traveling from downstate to go to a Open House for SUNY Canton. Upon arrival we were greeted nicely. We recieved an extra card for no extra fee and all our questions regarding the area was answered. The man upfront was friendly and fun. We were given room 120 which was on the first floor... More 

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Troy, New Hampshire
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 24, 2014

Our son is attending college in Potsdam, and we have stayed at this hotel on two separate occasions now. The rooms are large and spacious. The first time we stayed, our room included a couch, along with a small table and chairs, which was unexpected and delightful. I have food allergies, and the small refrigerator and microwave are very much... More 

Was this review helpful? Yes 1
Sudbury, Canada
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 10, 2014

The rooms are a little dated but clean. Very spacious and include a fridge and microwave. Large area behind the motel for walking your dog. Only outside seating area has old plastic lawn chairs which will leave a white residue on your clothing so bring a towel. Breakfast was adequate. Pastries, waffles, cereal and yogurt. No fruit or eggs. Staff... More 

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Tonawanda, New York
Level Contributor
128 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed April 10, 2014 via mobile

I travel for business on a weekly basis. I come into the Massena/Cornwall North Country on a regular basis. I usually stay on the Canadian side, but this time I needed to leave literature and products on the American Side. So I picked the Econo Lodge on Rte 37 just outside of the Massena City limits. I was presently surprised... More 

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Econolodge-Massena, Front Office Manager at Econo Lodge, responded to this review

Thank you so much for taking the time to send us your review. We are glad to hear that you enjoyed your stay. Your response will serve as an encouragement to all our staff. Thank you. More 

1 review
1 of 5 stars Reviewed April 5, 2014

I was booked to stay in this hotel for one night. After being on the road practically all day, I was exhausted and looking forward to a nice and cozy hotel room. I wasn't expecting much, but at the very least, a place where I could sleep comfortably. Unfortunately, this hotel was not comfortable at all. It is in desperate... More 

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Econolodge-Massena, Front Office Manager at Econo Lodge, responded to this review

Thank you for sending us your feedback. On behalf of our entire team, I would like to apologize for failing to meet your expectations. Your satisfaction is important to us and we will use your feedback to make improvements. More 

Travelers are raving about these Massena hotels

Callander, Canada
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed March 18, 2014

It's ok. You get what you pay for. Dated rooms, didn't seem the cleanest - we had our dog with us and even she seemed weirded out by something. However I think it was only $70-80 for the night. My only real complaint is that the reeked very badly like cigarette smoke – we were on the first floor so... More 

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Econolodge-Massena, Front Office Manager at Econo Lodge, responded to this review

Thank you for taking time to send us your feedback. On behalf of our entire time, I would like to apolgize for failing to exceed your expectations. Your satisfaction is important to us and we will use your feedback to make improvements. I hope you consider staying with us again so that we have another chance to provide you a... More 

Syracuse, New York
2 reviews
4 of 5 stars Reviewed February 1, 2014

Stayed here many times in the past but this was the first in several years. The room was spacious, clean, warm and all the amenities needed. The staff was friendly, courteous and willing to assist. It was sub zero this night and room was warm and dry. Breakfast, although basic is all you need to start the day. It is... More 

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Pembroke, Canada
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 6, 2014

I would not hesitate, at all, to recommend the EconoLodge, Massena. Having stayed there on many, many occasions, I have always found the rooms to be most comfortable and spacious, with good amenities, and the staff to be most receptive and helpful with all questions and requests. It is quite easy to locate upon arriving in Massena, and is a... More 

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