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All 2 Maspeth hotels

Holiday Inn Express Maspeth, Queen New York

2.5 of 5 Hotel   |   59-40 55th Road, Maspeth, NY 11378
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Ranked #1 of 2 Hotels in Maspeth
A recent review
4 of 5 stars Reviewed July 1, 2014
aalqc New York
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153 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Express Maspeth, Queen New York
See the most recent reviews
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 14, 2014 via mobile

So my family & I came on vacation for 6 days I stayed in this hotel for 1 night & I regret so much! First the shuttle runs every hour or so & I needed them to pick me up at the airport I had to wait until 3 which was the hour the shuttle could come so I stayed... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Maspeth, Queen New York, responded to this review

Dear Michyyx3, Thank you for staying with us and providing us with your valuable feedback. It is always our goal to provide convenient and world class service to our guests. We apologize we were not able to exceed your expectations during your stay. Please be assured that these will be looked into so our team can take actions accordingly. Once... More

New York
Contributor
15 reviews 15 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 1, 2014

We stayed in this Holliday Inn Express for one night with late check in and early check out. The hotel is fine with friendly personnel. The carpet on our floor (floor C) looks like it should have been changed long ago. This created an impression that the hotel is run down. It does not seem so. Our room was clean,... More

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Atlanta, Georgia
Top Contributor
90 reviews 90 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 28, 2014 via mobile

In town for two nights, this location was perfect as our family was attending a function in Queens, then running around Manhattan and eventually catching early flights out of LGA. Very friendly staff, clean and comfortable rooms and free parking. Comp breakfast was better than most and our overall stay was very good. Would definitely recommend this hotel for family... More

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1 review
2 of 5 stars Reviewed June 27, 2014

Good hotel friendly and clean no problems wish they had more local sports channels though they should try getting direct tv dish is crappy a bit pricey for an express they charge regular rates without the ammenties from a regular holiday inn no room service, no restaurant, no bar, and no 24 hour maintenance. But at these prices they should... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Maspeth, Queen New York, responded to this review

Dear Ashton M, Thank you for staying with us and leaving feedback about our hotel. I am very pleased you liked our clean rooms and the friendliness of our staff. However, I am sorry to read that you did not enjoy your overall experience with us due to the limited channels and some aspects of our hotel service. I appreciate... More

Jackson, New Jersey, United States
Contributor
19 reviews 19 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 19, 2014

This hotel is conveniently located right off the Long Island Expressway, close to Manhattan, The accommodations were excellant, clean and comfortable. The free breakfast in the morning was better than I expected, included eggs and bacon, sausage, bagels, etc. Front desk were very friendly. Parking is free but limited, arriving very late a night might require you park on the... More

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Wasaga Beach, Canada
1 review
5 of 5 stars Reviewed May 24, 2014

Stayed here on a trip to New York for my daughters birthday as it was close to LGA. Staff were excellent in helping us get to and from Manhattan. Shuttle was very convenient, Room was very clean and comfortable and we were able to check in early. Awesome experience.

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Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 19, 2014

I travel a lot and also work in the hospitality industry. Staff is the make it or break it factor in most hotels and this hotel definitely "makes it". Jorel, at the front desk, is one of the best there is. He was friendly and not robotic all while answering my 100 questions which were probably the same 100 questions... More

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Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 16, 2014

My wife, 13 month year old son, Mother, and Brother had to fly out to the New York area for a last minute funeral. The trip was very challenging in that weather prevented us from leaving NY. Being in limbo with if the flight would leave that evening or not, and as we had already checked out of our room,... More

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Conway, South Carolina
Top Contributor
153 reviews 153 reviews
31 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed May 3, 2014

I would have given this hotel a five-star ranking if I hadn't been put in a room on the "C" level, which I determined quickly, was the cellar, or below grade level. It was a bit noisy; I could hear the traffic from the LIE. This being said, the staff was very friendly and helpful and the room was clean,... More

Was this review helpful? Yes
Milanhiex, Front Office Manager at Holiday Inn Express Maspeth, Queen New York, responded to this review

Dear RetiredBeachers29526, Thank you for leaving us a valuable review. We appreciate your comments about our facility. Please accept our apologies. We do not place our guests on the Cellar level unless the hotel is fully booked and/or the room type booked is occupied on other floors. Our Cellar level has the same type of rooms as other floors; we... More

Malaysia
Contributor
11 reviews 11 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 28, 2014

We stayed last weekend, in a double bed room as we have 2 young toddlers staying with us. Clean basic room. Clean bathroom. Large LCD TV. It was functional when we first checked in, but later when we were back to the room in the evening, the TV's sound had become "ggghhhrrrrrrr". So my son watched the TV show with... More

Was this review helpful? Yes 1
Milanhiex, Front Office Manager at Holiday Inn Express Maspeth, Queen New York, responded to this review

Dear kkmint, Thank you for a wonderful review. We apologize that you experienced a problem with the TV. The front desk staff would have surely helped you out with a quick fix to the problem. Thank you again for the kind comments about our staff and the hotel overall, we appreciate the feedback. More

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Additional Information about Holiday Inn Express Maspeth, Queen New York

Address: 59-40 55th Road, Maspeth, NY 11378
Phone Number:
Location: United States > New York > Maspeth
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Maspeth, Queen New York 2.5*
Number of rooms: 115
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Also Known As:
Holiday Inn Express Maspeth, Queen New York Hotel Maspeth
Holiday Inn Maspeth

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