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Holiday Inn Express Maspeth, Queen New York

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59-40 55th Road, Maspeth, NY 11378
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Holiday Inn Express Maspeth, Queen New York
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Holiday Inn Express Maspeth, Queen New York
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162 reviews from our community

Traveler rating
    47
    53
    31
    10
    21
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56
27
15
35
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New London, Connecticut
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

On a social experiment, I had to break some rules while staying at this property. Monique, a desk agent, is very awesome at the desk and her voice fits the part. The manager, i forgot his name but I believe it started with an "S", is a great asset to the company. The lobby is very clean, the staffs knowledge... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 18, 2015

Their housekeepers go home at 3:00 pm. So when you get up late, or you take a nap in the afternoon, just remember to get up and go out before 3:00 pm. Otherwise, you do not get room service, that means you have to use yesterday's wet towels. This is the first time I know that a hotel can regulate... More 

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Naples, Florida
Top Contributor
161 reviews 161 reviews
73 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed April 14, 2015

Spent one night here as had a meeting in Jamaica Queens. Hotel is roughly 4 miles from LaGuardia and about 7 miles (25 minutes in traffic) too Manhattan. Very convenient to the highway and getting around. Hotel check in was a breeze, front desk staff very friendly. Hotel looks like it just underwent a refurbishment as it all looked fairly... More 

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New York
2 reviews
4 of 5 stars Reviewed April 4, 2015

This hotel was nice, the staff very friendly, and both the room and bathroom was pleasantly updated. Even though it is a non-smoking hotel, some guests were obviously violating the rules one of the nights we stayed. Smoke smell from cigarettes (or something else) was felt late at night. Had to put towels at base of door to prevent smell... More 

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Abingdon, Maryland
Top Contributor
183 reviews 183 reviews
123 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed March 27, 2015

I’ve stayed at this property many times over the years while in town for business. My reviews have ranged from hit or miss regarding my stays. This visit was not a hit, but there were no major issues. Check-in was mediocre. My room was as I remembered; very clean, well-maintained and comfortable. At check-in I requested a refrigerator and one... More 

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West Chester
Top Contributor
199 reviews 199 reviews
92 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed January 6, 2015

Hotel has a nice parking lot in the back, and a very nice lobby. I felt like I was in the suburbs and not in NYC. There were several restaurants within walking distance, and I was up for a good walk. Sadly my Google Map App sent me on a wild goose chase into the badlands. But I can only... More 

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Mindanao, Philippines
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 31, 2014

Although, this hotel is near new york, you have to take a cab to and from the hotel. Thats my only issue. The staff was lovely, always with a greeting and eager to help. The ladies from the breakfast were really nice too. Service in this hotel was not bad at all, inspite of the fact that this is just... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Maspeth, Queen New York, responded to this review

Dear Stephanie D, Thank you for taking the time to share your recent experience with us. I am very delighted with your kind comments regarding the service you have received from our staff. It is always motivating on our part to know that the hard work of our people are being recognized. Your feedback is valuable to us as we... More 

Chichester, New Hampshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 6, 2014

Everything with this Holiday Inn Express was fine, except the location. It is too far to walk from the Subway (1 mile?) and it is in a weird location that cabs had a hard time finding. You would think that cabs would know a location in a city, but that was not the case. Also, everywhere we went with a... More 

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Wilmington, North Carolina
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 18, 2014

I am a platinum member of IHG and I like to try different hotels when I travel. This hotel is very nice on a variety of levels. The rooms are nice, the staff is patient and accommodating however, on one night my room was not serviced properly. Once I notified the hotel staff they made it right for me which... More 

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Kanata, Canada
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 14, 2014

This is a nice newer hotel. The room was pretty clean, except that you could see where the carpets were very dusty in the corners / areas that are not reached by the regular vacuuming. Room was a bit on the small side, especially with the king bed, but we were only there to sleep, so that wasn't an issue.... More 

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