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Holiday Inn Express Maspeth, Queen New York

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59-40 55th Road, Maspeth, NY 11378
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1 room 1 guest
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Holiday Inn Express Maspeth, Queen New York
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169 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Alexandria, Virginia
2 reviews
2 of 5 stars Reviewed 5 days ago NEW

Visited with my mom and dad while visiting family nearby and selected it because it was close to their pkaceand did not have bad reviews. Expensive for the service tgey provide. Very dirty carpets in the common areas and dirty glass doors. Noisy people at night eating pancakes at the dining room. A little bit better in cleaning the rooms... More 

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Milanhiex, Front Office Manager at Holiday Inn Express Maspeth, Queen New York, responded to this review

Thank you for your feedback. We understand and apologize for the inconvenience caused by the appearance of our facility. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. As for the pancakes,... More 

Boston, MA
Level Contributor
101 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here when our son was moving to the lower East Side so that we could help him with his move. The property is very convenient to Manhattan, just off of the highway. The neighborhood is a bit industrial and not much within view of the hotel property in terms of restaurants or any shopping. There is off street... More 

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Milanhiex, Front Office Manager at Holiday Inn Express Maspeth, Queen New York, responded to this review

Thank you for your candid review. We hope your son is settling in New York well. Its with regret to know that you had a problem with the AC. We appreciate your comments and will share these with our team so that we can continue to improve our services. we had our engineer look in the ac unit and it... More 

Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed July 14, 2015

Just what you need from a hotel. very helpful and efficient staff, check in was done with great ease and the room was very clean and fresh. The breakfast offering is better than most hotels i visit so that's a big positive. I would definitely stay here again.

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Sharpsville, Pennsylvania, United States
Level Contributor
111 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 2, 2015

I was surprised to find such a great place at such an inexpensive rate for NYC. The parking was bad, but all parking in New York is. :) At least it was included with the room and not an additional fee. The water pressure was great in the shower, but the water temp went from freezing to blistering and back.... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Maspeth, Queen New York, responded to this review

Dear Stephan C, First of all, thank you very much for your recent stay at our hotel. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are glad to hear you had an impressive stay in New York. However, we regret letting you down on some... More 

Boston, MA
Level Contributor
143 reviews
143 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
4 of 5 stars Reviewed May 28, 2015

I stayed here for one night while visiting family in Queens and this was a convenient, comfortable hotel. The rooms are still relatively new and feel fresh and clean. They're bigger than most hotel rooms in Manhattan. Wi-fi was relatively weak, and power outlets were in strange places, but the bed was comfortable and the room was quiet, which is... More 

Was this review helpful? Yes 2
Atlanta, Georgia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 26, 2015

The hotel is fairly new so the rooms still look very nice with large flat screen tvs. The shuttle to and from the airport is a major plus as NY taxis are so expensive. The shuttle also takes u to the nearest subway station. Breakfast was a bit crowded but that was my only complaint. There is a McDonalds right... More 

Was this review helpful? Yes 2
Milanhiex, Front Office Manager at Holiday Inn Express Maspeth, Queen New York, responded to this review

Dear GKC1102, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us, and we were able to exceed your expectation.We are delight you enjoyed our shuttle services and  It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Souley... More 

Newton, Massachusetts
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 26, 2015

This hotel has free parking, a good free breakfast, and quite comfortable and up-to-date rooms and bathrooms. For New York City, this is a great find and very reasonably priced. The location is close to Manhattan and not far from Brooklyn.

Was this review helpful? Yes 2
New London, Connecticut
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 5, 2015

On a social experiment, I had to break some rules while staying at this property. Monique, a desk agent, is very awesome at the desk and her voice fits the part. The manager, i forgot his name but I believe it started with an "S", is a great asset to the company. The lobby is very clean, the staffs knowledge... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 18, 2015

Their housekeepers go home at 3:00 pm. So when you get up late, or you take a nap in the afternoon, just remember to get up and go out before 3:00 pm. Otherwise, you do not get room service, that means you have to use yesterday's wet towels. This is the first time I know that a hotel can regulate... More 

Was this review helpful? Yes 2

Travelers are raving about these Maspeth hotels

Naples, Florida
Level Contributor
171 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed April 14, 2015

Spent one night here as had a meeting in Jamaica Queens. Hotel is roughly 4 miles from LaGuardia and about 7 miles (25 minutes in traffic) too Manhattan. Very convenient to the highway and getting around. Hotel check in was a breeze, front desk staff very friendly. Hotel looks like it just underwent a refurbishment as it all looked fairly... More 

Was this review helpful? Yes 1
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