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Manchester Inn

4078 Route 96, Manchester, NY 14504-9729 (Formerly Scottish Inns Manchester)
Hotel amenities
Manchester Inn
Best prices for: 1 room 1 guest
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36 reviews from our community

Traveler rating
    6
    5
    6
    7
    12
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20
6
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1
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
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English first
  • All months
    (36)
  • Mar-May only
    (8)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (2)
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Ohio
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

After being robbed I would never stay here again nor recommend it to anyone else! Untrustworthy staff as well as riff Raff hanging around! The pictures they post for their sight make the place look nice! What a joke! Its anything but!

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1 review
5 of 5 stars Reviewed 1 week ago

we stayed there this last weekend. Had clean rooms, decent breakfast for what you pay, good price, staff was friendly and helpful upon request. i would stay there again. Location is great as well. overall great.

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Morristown, NJ
Top Contributor
109 reviews 109 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Called at 2:55 to cancel a two night reservation expecting to lose the first night payment. Clerk refused to refund the second night even though the list a check in time of 3:00 and a 24 hr cancellation notice. Based on the reviews at least I understand why they need all the money they can get regardless of how the... More 

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Travelers are raving about these Manchester hotels

Brockport, New York
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 12, 2014

This was the WORST place I have even seen...We made reservations from out of State here, only because it was the only place left near the Reception. Our reservations were made a month in advance...I received a call while at the Wedding reception by the Owner (non English speaking, extremely rude individual ) that the 3 rooms I have reserved... More 

Was this review helpful? Yes 3
Palmyra, New York
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed September 12, 2014

For an overview of the LDS historical sites in the area, this might be the best "first stop". Friendly and knowledgeable guides will answer your questions and make suggestions depending on your time constraints. Nice exhibits, too.

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Prescott, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed September 4, 2014

We have stayed here before when the it was a Scottish Inn. It was nothing special...but it is the only place in the area. This time we were greeted with new owners and the name change. These people were awful ! The woman barley spoke English and was very rude. The man did not speak or understand English at all.... More 

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 31, 2014

I'm used to paying the same price for a Hampton or LaQuinta, but nothing like that in area. Cinderblock walls, dirty slip resistant mat in tub, and nasty caulking job around tub. Hole in baseboard where it had rotted near tub. One bed was super saggy, so we switched with the firm one to be farther from the noisy A/C... More 

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Tallahassee, FL
Top Contributor
189 reviews 189 reviews
53 hotel reviews
74 helpful votes 74 helpful votes
1 of 5 stars Reviewed August 27, 2014

We stayed 3 nights-- booked non refundable. Fortunately we were busy so we weren't in the room except to sleep. Needs a total makeover-- sheets don't quite fit bed-- lousy bathroom products. As clean as you can get a really really old place. Couldn't use wifi in room-- only good thing was modern locks on doors. No sleeping problems-- but... More 

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Greenville, North Carolina
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 10, 2014

Negative reviews were spot on! Should have avoided the motel altogether, gave them the benefit of the doubt because it was close to sites our family was visiting. I presented the manager (who spoke poor, poor English) with a list of complaints: Wi-Fi didn't work, toilet didn't flush, bed broken (literally a sagging hole in the middle of the bed),... More 

Was this review helpful? Yes 3
Niwot, Colorado
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 19, 2014

My wife is traveling and could not find a room. She called in a panic. I booked this crap shack online and through a mis-communication she found and booked a room. Of course, no refund. It's policy. That's the beauty of being along a highway and not needing to provide any real service to a transient clientele. If you are... More 

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