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Holiday Inn Express Hotel & Suites Malone

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3351 State Route 11, Malone, NY 12953
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Malone
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116 Reviews from our TripAdvisor Community

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Traveler rating
    75
    30
    9
    1
    1
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42
20
3
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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ny
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I have stayed at a few 5 Star Hotels in my time... And I have to say, this place always makes me feel more Welcome and at Home then the uber pricey chain brands... The accommodations are top notch: Clean, Neat & Tidy. Terry, Toni, Kenny & the rest of the Staff always "Welcome me" with a smile and a... More 

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Schroon Lake, New York
Level Contributor
97 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 1 week ago

From the booking to check-out, the Management and staff made this a most pleasant experience. The golf package at the Malone Country Club is an outstanding value, and Mercedes,at the front desk, made all arrangements, and followed through to be sure we were completely satisfied. The building is immaculately kept, the staff anxious to make you happy, and the hot... More 

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Peterborough, Canada
1 review
5 of 5 stars Reviewed 1 week ago

As a platinum IHG member I stay in a lot of Hotels in USA and Canada every year. HIE Malone, NY has become my favourite stay because of your helpful friendly staff. In particular Shauna your very wonderful breakfast host is the absolute best of anywhere I stay. Shauna always has a big smile and welcome for everyone and can't... More 

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Ottawa, Canada
Level Contributor
184 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here on our way to Vermont and we were pleasantly surprised. Modern hotel, nice rooms with fridge, microwave, iron and free wifi. Good breakfast buffet (included) with good selection of hot and cold items. Friendly service. There is a pub right next door where you can have a meal and a drink.

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Binghamton, New York
1 review
5 of 5 stars Reviewed July 20, 2015

I would like to compliment the staff of the Holiday Inn Express in Malone, NY, especially a gentlemen by the name of Kenneth who was at the desk when we arrived. He we extremely helpful, polite, cheerful and very easy to work with. He is a great representative of the company. I would also like to compliment Shauna who works... More 

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Huntsville, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 15, 2015

I was attending the N.Y. Maple Summer Tour at the end of June 2015 and arrived the day of the capture of the second of two escaped convicts. The Holiday Inn is the best place to stay if your travels bring you to Malone N.Y. Breakfast area was roomy and tasty concerning that it was a self serve buffet style.... More 

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Saginaw, Michigan
1 review
5 of 5 stars Reviewed June 30, 2015

Our stay here was very nice. Staff was great, pleasant and helpful. The breakfast was excellent and Shauna kept everything replenished and the dinning area very clean. We had four rooms and everyone in our party had a good time in the hotel. The swimming pool was especially helpful for entertaining our four year old.

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HIEMaloneStaff, Front Desk Agent at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thank you Suzanne C for taking the time to share your thoughts with us. We are happy to hear that you enjoyed your stay and that Shauna was able to take great care of you and your family during your stay. We look forward to seeing you again. Warm Regards, Mercedes More 

Winchester, Ontario, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 28, 2015

This was my 2nd time here. The first time was with my wife for our anniversary and the 2nd was with my buddies. Both times were to enjoy the Malone golf course. The king suites are very nice and the prices for the golf packages are reasonable. Breakfast in the morning is more than promised. The hot tub and pool... More 

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HIEMaloneStaff, Front Desk Agent at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thank you Bill C for the five star review. We are very happy to hear that you enjoyed your time at the hotel and at the Malone Golf Club. You kind words have been passed along to the staff and are greatly appreciated. We hope to see you again next golf season. Warm Regards, Mercedes More 

Sleepy Hollow, New York, USA
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 24, 2015

We recently stayed at HIE for a friend's wedding. We found it comfortable and convenient. Rooms were spacious and clean. Breakfast was good...really enjoyed the pancake maker. While we cannot compare it to other hotels in Malone, we would definitely return to this one.

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HIEMaloneStaff, Front Office Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thank you Antonia S for taking the time to write us a review. We are glad to hear you enjoyed your stay with us and are looking forward to seeing you again the next time your in Malone. Best Regards, Toni Preve Front Office Manager More 

Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 2, 2015

This is a great hotel. Its a bit of a surprise to find this hotel in a smaller town like Malone. Very new hotel. Staff was excellent. Very quick check in. Room was very quiet and beds were extremely comfortable. Did not have the chance to sample the free breakfast as I was out the door very early. View out... More 

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HIEMaloneStaff, Front Office Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thank you Chris G for taking the time to share your feedback. We are happy to hear you enjoyed your stay with us and hope that you get the time to enjoy breakfast on your next visit. I will be sure to share your kind words and the great pic you took of hotel view at our next staff meeting.... More 

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