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All 6 Malone hotels

Holiday Inn Express Hotel & Suites Malone

2.5 of 5 Hotel   |   3351 State Route 11, Malone, NY 12953
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92%
Ranked #1 of 6 hotels in Malone
Certificate of Excellence 2013
A recent review
  • Reviews (76)
  • Photos (26)
  • Prices
  • Amenities
  • Room tips (17)
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76 people have reviewed this hotel

Traveler rating
    50
    19
    7
    0
    0
See reviews for
28
14
2
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
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English first
Albany NY
Contributor
18 reviews 18 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I travel a lot for work, and frequently stay in hotels that accept the government rate (anyone who does so knows instantly what I mean) Having said that, this hotel was excellent and far surpassed my expectations. It appears to be new, and everything was very clean. The free breakfast was huge and ran the gamut from pancakes to cold... More

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New York City, New York
Top Contributor
71 reviews 71 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

clean nice hotel if you are visiting this town. close to all shopping and a restaurant in same parking lot. friendly staff. very nice having a pool on site fro small children because there in not much for them to do in town

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2 reviews
5 of 5 stars Reviewed March 8, 2014 via mobile

We had a great time here. Our family of 5 enjoyed staying in one of the king suites. Extremely friendly staff and rooms are clean, breakfast included was your typical Holiday Inn breakfast. Pool area is large and very clean too! We will be back again!

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Michael D, General Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thank you very Starmaster8 for your review! We are very glad to hear that you enjoyed March break Skiing & enjoying your stay at our hotel. We look forward to having you stay with us again in the future. Thanks again! Take care, Michael Doran General Manager More

Ottawa, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2014

There was absoleutly nothing to complain about. The room was nice, the pool was nice, the breakfast was good and the staff was nice. A perfect hotel for a ski weekend away. Titus was nice too, we will be back here next year.

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Michael D, General Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thank so much for your kind comments regarding our hotel! We couldn't agree more that Titus Mountain is a nice destination for skiing and we are happy that you chose us for your stay! We look forward to seeing you again soon! Take care, Michael Doran General Manager More

Malone, New York, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 19, 2014

We stayed in a king executive suit during Presidents weekend. The room was very nice, fairly clean and had a good amount of space for 5 of us who stayed. The breakfast was also really good, plenty of food, it was hot and fresh and had a good variety. However there were several issues with our stay: When we booked... More

Was this review helpful? Yes 1
Michael D, General Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thank you for taking the time in providing a TripAdvisor review of our hotel. I am sorry to see that you had a few bad experiences and appreciate the chance to address your concerns. President’s day weekend was a very busy weekend that our hotel team will definitely learn from. Unfortunately, we could not accommodate the huge demand for cots... More

Ohio
Top Contributor
102 reviews 102 reviews
73 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed January 23, 2014

What's not to like. This is a newer HIE. It's exceptionally clean and rooms were big and comfortable. The wifi was fast. We were on the 3rd floor with a room facing the back and it was very quiet thankfully. There is a restaurant in front which we received 10% off coupon at check in. They had a few good... More

Was this review helpful? Yes 1
Michael D, General Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thanks OhioJo for your review! We really appreciate your comments! Also it was very nice to hear that you enjoyed your quiet room, complimentary wifi service & time at Mo's. We look forward to seeing you in the future! Take care, -Michael Doran General Manager More

ontario
Contributor
17 reviews 17 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 4, 2014

Only place to stay in Malone, great room and friendly staff. Here skiing at Titus for three days. Had a great time and the hotel was excellent, clean and modern. We will be back. They package skiing and hotel as well the pub is great too

Was this review helpful? Yes 1
Michael D, General Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thanks OntarioSkifreak for you excellent review! We really appreciate your comments and look forward to seeing you soon. The 2013-3014 Ski season at Titus Mountain has been awesome! More

Contributor
15 reviews 15 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 1, 2014 via mobile

I stayed here for one night on business. The hot tub and pool were very welcoming - especially considering it was a frosty 9 degrees, The foyer area is open and has the breakfast area attached. The rooms were clean - and as most holiday inn's had the standard bedding. Clean linens and standard toiletries. The wi-fi could have been... More

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Michael D, General Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thank you Michael W. for your TripAdvisor review! I appreciate your thorough depiction of our hotel - it should prove extremely helpful for other readers. Also, glad that you were able to use your Apple TV while staying with us! As an added benefit, we have plans to upgrade our wireless service throughout the hotel to provide an increase in... More

bells rapids
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed December 28, 2013

This is our third year in a row that we stay at the hotel during Christmas week and we love it! Friendly staff, nice amenities - it feels like a home-away-from-home! Thanks to Michael and all the staff. To the owners - Monette family and others - I know great service starts at the top, so thank you for showing... More

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Michael D, General Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thank you Aleks G. for your Tripadvisor review! We are very happy to have hosted the Avantura Ski group and look forward to your next stay with us. Thanks for the kind words as it really means a lot to our management & ownership team to be able to share your sentiments with our staff both here and at Titus... More

Montreal, Canada
1 review
5 of 5 stars Reviewed December 26, 2013

The hotel was very central and close to Titus Mountain. It is also very well maintained & clean. Highly recommend staying at this hotel. They have a great pool and hot tub area as well. I also recommend going to the Akwesasne casino which is only 30 minutes away from the hotel.

Was this review helpful? Yes
Michael D, General Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thank you for your comments! We are glad that you enjoyed our local area attractions and Pool/Hot Tub area. In addition to our Titus Mountain Ski packages, we also have excellent golf packages for the summer. Thanks again & we look forward to seeing you on your next stay! More

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Additional Information about Holiday Inn Express Hotel & Suites Malone

Also Known As:
Holiday Inn Express Hotel And Suites Malone
Address: 3351 State Route 11, Malone, NY 12953
Phone Number:
Location: United States > New York > Malone
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Malone
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Malone 2.5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
81

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