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Holiday Inn Express Lynbrook

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1 Sunrise Highway, Lynbrook, NY 11563
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Holiday Inn Express Lynbrook
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121 Reviews from our TripAdvisor Community

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Traveler rating
    57
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    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greensboro, North Carolina, Usa
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The room was large and very clean. We were very pleased with the bed, came with extra pillows without having to request them. There was a refrigerator concealed in a cabinet, which is a nice touch, we could not hear the refrigerator motor at all. The bathroom had an abundance of towels and was big. The free breakfast had a... More 

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Leesport, Pennsylvania
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

If you are looking for friendly employees, a clean and spacious room, this is the place to stay. I have stayed here about a dozen times over the last few years and alwYs leave here in the morning relaxed and rested. It is relatively quiet and facilitators for travel to Manhattan, Long Island points or NYC in general.

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san francisco, ca
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I stayed in a Holiday Inn in Westchester last month, and am always happy in Courtyard by Marriotts wherever, but this was my first Holiday Inn Express, and my last. From the surly housekeeping staff to the small/poor-quality picture television, to the dinged-up furniture. The other nearby hotels for my family event were already full when I decided to make... More 

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Michael M, General Manager at Holiday Inn Express Lynbrook, responded to this review

I am sorry we failed to meet your expectations during your stay. I wish you would have contacted the manager on duty during your stay. I am sure we could have resolved the issue with your television set or provided additional housekeeping services. More 

Valley Stream, New York
1 review
5 of 5 stars Reviewed 1 week ago

The staff was friendly and helpful. Luis, the manager, would always greet us with a smile. He would check if we needed anything. We didn't have any toiletries when we arrived and Luis gave us toothbrushes and toothpaste. One less thing to worry about. It was nice to have some toiletries in the bathroom and coffee with a coffee maker.... More 

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Mercer Island, Washington
1 review
4 of 5 stars Reviewed 3 weeks ago

Holiday Inn met our needs. Best parts: Manager Luis helped me before I came to the hotel. Told him we needed extra towels- and he made sure they were in our room before we checked in late at night. Told him I would like hot water from the lobby- he made sure there was some. Way to show customer service!... More 

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pa
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 21, 2015

We tried to book here, but they were full, booked down the road, and it was a night mare. We left the other hotel, and came here, begging for a cancellation. They had one! Try to get odd nembered rooms, as they are on the back, away from the highway. The staff is pleasant, helpful and very good, the beds... More 

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Manila, Philippines
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 15, 2015

The staff here is among the friendliest and most helpful I have encountered in decades of crew layovers. Everybody seems eager to make our stays as pleasant as possible. The free breakfast buffet is simple but substantial. The food disappears quickly but is replenished promptly. There is no coffee shop for lunch or dinner, which is the only downside in... More 

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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 20, 2015

Chose this location because it was close to where I had an appointment. I was overall pleased with my stay; always appreciate Holiday Inn Express free breakfast. The breakfast area was pretty spacious and food was adequate. There unfortunately isn't a restaurant option for dinner but the front desk does provide some menus of local places that deliver. The staff... More 

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Cherry Hill, New Jersey
Level Contributor
47 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed December 31, 2014

We had to stay at the Holiday Inn Express because of a viewing and funeral within a mile of the hotel. Actually, it is more of a motel rather than hotel and is overpriced and not too good. We paid close to $250 for a so-called suite. Actually, it was one large room with a partial wall dividing the two... More 

Was this review helpful? Yes 1
Michael M, General Manager at Holiday Inn Express Lynbrook, responded to this review

First and foremost I would like to extend my apologies to the guest and his family. You never want to hear that a guest had a poor experience at your hotel – especially when they are in town mourning the loss of a loved one. I think if we had known the circumstances of the hotel stay we would been... More 

Atlanta, Georgia
Level Contributor
124 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed December 14, 2014 via mobile

Attending a family wedding at the Bridgeview Yacht Club, I picked this property because of its location any experiences with HIE. I was not disappointed as the staff was very accommodating and the rooms were very well appointed/clean. Front desk staff was very friendly and helpful in getting our various parties near each other. They were especially helpful in getting... More 

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