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The Paper Factory Hotel

Hotel website
37-06 36th Street, Long Island City, NY 11101
The Paper Factory Hotel
Best prices for: 1 room 1 guest
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Ranked #9 of 26 Hotels in Long Island City
A recent review
4 of 5 stars reviewed 1 week ago
Derickbo Oxford, Pennsylvania
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166 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oxford, Pennsylvania
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I don't write reviews on chain hotels and this is of course not one. I read all the reviews on this one and was in trepidation on some of them. However was pleasantly surprised. It might have been that I had a corner room on the 3rd floor. The room had an AC unit so temperature was great, heard no... More 

Was this review helpful? Yes 1
Paper F, Brand Development Manager at The Paper Factory Hotel, responded to this review

Derick, Thank you so much for your honest and positive review of our property. We want to apologize for the inconvenience you encountered with our wall lights and USB ports and assure you that we're working on this issue. After receiving similar feedback we have started replacing the outlets throughout the building with more efficient parts. The breakfast is not... More 

Brussels, Belgium
Contributor
19 reviews 19 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Spent 3 nights after seeing advertising for TPFH on a online travelagency, didn't know the place untill then due to it being fairly new. This was my 15th time visiting NY so i knew the neighboorhood was ok. Nice overall hotel, rooms (had 2 double beds) are large and clean for NY standard. Seperate shower area, bathroom, closet (only 3... More 

Was this review helpful? Yes 1
Paper F, Brand Development Manager at The Paper Factory Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to leave us a positive and thorough review. We're delighted to know we provided you with a comfortable stay. Looking forward to having you again! More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I loved staying at the Paper Factory. The location of the hotel is really the best thing. It is is Queens so out from the hustle and bustle of Manhattan but it's only two stops away from Manhattan. Also easy to travel to Brooklyn. I liked the decor, I loved the vibe and the atmosphere. Great value for money. There... More 

Was this review helpful? Yes 1
Paper F, Brand Development Manager at The Paper Factory Hotel, responded to this review

Dear Valued Guest, Thank you so much for taking the time to leave us a positive and thorough review. We're working hard to get the word out about the convenience of our location to Manhattan and for you to highlight this, we're very thankful! On top of that, we also want to thank you for referring to us as the... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We ended up here when our flight out of LaGuardia was cancelled. What a great place! Staff was friendly and helpful. Decor was hip but comfortable. Room was clean with big windows. In house restaurant had a great and innovative menu (How often do you go out for Turkish Latin American fusion??). Wish we could have stayed longer!

Was this review helpful? Yes 1
okc
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

After reading earlier reviews, I still felt comfortable "taking a chance" on staying at this property. I just finished up a week stay last week. (Monday thru Friday) I really enjoyed the overall design and décor of the Paper Factory, as this is what originally grabbed my attention. The staff was actually very friendly, and were always quick to assist... More 

Was this review helpful? Yes 4
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 16, 2015

Do not stay here. Unless you like cold rooms and hearing the people next to you having sex. Terrible service. When I went to front desk they said they knew about all the problems but had no answer or help for us.

Was this review helpful? Yes 6
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 7, 2015

The decoration is cool, the lobby is comfortable. We stayed there for six nights, the heat works very poorly in the first three nights, and the wifi went on and off every a few minutes. Need to pay $15 per person for breakfast. We got free bottle waters on th first two days and then they forgot to leave them... More 

Was this review helpful? Yes 1
Fort Lauderdale, Florida, United States
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 3, 2015

if you want different typical hotel then 100-year old paper factory is for you. its new remodel place. the décor had western feel. hotel staff very friendly. I might had smallest room yet maybe the best room. my room was located corner unit. there was no other room sharing. large window had great city view of manhattan. room was clean... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 29, 2015

I travelled to visit my daughter, who lives about 2 miles away. This hotel popped up in a search and was like a prayer answered. It has a great location, with a subway station across the street only 3 stops from 5th Avenue at Midtown and 6 stops to Times Square. On street parking if you drive in. 15 minutes/... More 

Was this review helpful? Yes 3
Paper F, Manager at The Paper Factory Hotel, responded to this review

Thank you for your positive feedback on our property. We are glad we were able to provide you with a five star experience (especially during a blizzard). Please come back to see us again soon. Happy travels! More 

Boston, Massachusetts
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 27, 2015

We stayed at this hotel for a weekend while visiting family in NYC. Upon entering the hotel (and after getting past an altercation at the front door, which involved employees, an irate guest, and the police), we were really excited about the decor and the fun vibe of the place. This hotel has tons of potential, is reasonably priced, and... More 

Was this review helpful? Yes 3
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