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Fairfield Inn & Suites New York Long Island City/Queensboro Bridge

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29-27 40th Road, Long Island City, NY 11101
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Fairfield Inn & Suites New York Long Island City\/Queensboro Bridge
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349 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites New York Long Island City/Queensboro Bridge
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Andover, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 1, 2016

The hotel staff at the Fairfield Inn Long Island City/Queensboro Bridge were great from the moment of our arrival. We bought a brand new car to NYC and the valet took great care to park it. As a Platinum Elite I was greeted and thanked for my loyalty and the hotel provided two complimentary adult beverages. Melissa the bartender really... More 

Helpful?
1 Thank Mark T
Jose R, Manager at Fairfield Inn & Suites New York Long Island City/Queensboro Bridge, responded to this review

Dear Mark, Thank you for reviewing our hotel on TripAdvisor Social media. I am glad you enjoyed your stay with us. Mainly, our goal is to exceed expectation to satisfaction of each and every guest. Our staff goes the extra mile ensuring great customer service is provided across the board. Therefore, I am sure you will be coming back to... More 

Gilbert, AZ
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed December 28, 2015

We stayed here two nights while visiting NYC because the price was right, it was close to the subway and the breakfast was free. When we first arrived, the staff was great, very helpful. We are Marriott Reward members, so we got a great goody bag with snacks and bottled water. We got up to our room, which was small,... More 

Helpful?
1 Thank az_lady08
Jose R, Manager at Fairfield Inn & Suites New York Long Island City/Queensboro Bridge, responded to this review

Happy Holidays from your friends at the Fairfield Inn & Suites New York Queens / Queensboro Bridge. We would like to say "Thank You" for taking the opportunity to share with us your recent experience at our beautiful hotel located in Long Island City. We sincerely appreciate your loyalty to the Marriott family of hotels and to the Fairfield Inn... More 

Las Vegas, Nevada
Level Contributor
106 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed December 28, 2015

Found a wonderful hotel convenient to LaGuardia AND Manhattan - only a block from the subway station. Rooms are very comfortable with every amenity and terrific maid service. Management and staff go above and beyond to make sure your stay in enjoyable and are quick to help with any problems that might occur. Included breakfast is excellent with and hot... More 

Helpful?
Thank Halrice
Jose R, Manager at Fairfield Inn & Suites New York Long Island City/Queensboro Bridge, responded to this review

Dear Halrice, Thank you for taking a time of your valued time to respond to the Marriott Guest Service Survey. We are glad that you enjoyed your stay with us and are delighted that you will consider us again in a near future. We are conveniently located to just two stops away to the heart of Midtown Manhattan where you... More 

USA
Level Contributor
185 reviews
166 hotel reviews
common_n_hotel_reviews_1bd8 300 helpful votes
4 of 5 stars Reviewed December 25, 2015

Where do I begin? Without exception, the staff here is wonderful. Friendly, pleasant, sincere and helpful. Who could ask for anything more? Me. While this hotel excels in people skills, their attention to detail is seriously lacking. Upon entering my room I discovered the in-room safe was locked. First a staff member tried in vain to open it for me.... More 

Helpful?
Thank 1NicePerson
RaviPersaud, Manager at Fairfield Inn & Suites New York Long Island City/Queensboro Bridge, responded to this review

Dear NicePerson, Thank you for taking a moment of your valued time to review our hotel on TripAdvisor. I sincerely appreciate the feedback you have provided since they will be reviewed with the staff and the appropriate action will be taken. Widely, comments like these will just make us improve the overall service we are providing. I hope these issues... More 

1 review
5 of 5 stars Reviewed December 25, 2015 via mobile

Our stay was fantastic. Everything was clean and organized in the room. We had a mistake on what we were being charged but Jose at the front desk fixed everything for us. The music choice in the lobby was good and I enjoyed the breakfast. Almond milk was available which was great with cereal. We'll be back next time when... More 

Helpful?
Thank Syed D
RaviPersaud, Manager at Fairfield Inn & Suites New York Long Island City/Queensboro Bridge, responded to this review

Dear Syed, Thank you for sharing your experience regarding your stay with us. I am glad that you enjoyed your stay and will consider us to when you come back to New York. I wish you and your family to have great holidays this year and in many years to come. Sincerely, Jose Ramirez Asst General Manager More 

Manchester, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 21, 2015

My boyfriend and I have just returned from a 9 night stay at this hotel. It was our third visit after trips in December 2013 and December 2014 and we could really see improvements to the hotel which made our stay even better than previous experiences. The staff have improved hugely! On our first 2 trips we were never really... More 

Helpful?
Thank pixi-klf12
RaviPersaud, Manager at Fairfield Inn & Suites New York Long Island City/Queensboro Bridge, responded to this review

Dear Pixi Klf12, Thank you for being a loyal guest and for taking the time to review our hotel on your third trip. You are absolutely right regarding this time around. Real Hospitality Group took the management of our hotel and we are all thrilled to be part of this great team. That is why you were able to notice... More 

Phoenix, Arizona
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 21, 2015 via mobile

Checked and was advises by front desk about a holiday celebration on the lobby bar. They had sever pasta and pizza dishes as well as free drinks during the celebration, a nice perk after a long flight. The room while cozy was not small for NY, I was worried about the train but it was hardly noticeable through the duel... More 

Helpful?
Thank bryanshouse
RaviPersaud, Manager at Fairfield Inn & Suites New York Long Island City/Queensboro Bridge, responded to this review

Dear Bryanshouse, Thank you for sharing your experience regarding the stay on our hotel on TripAdvisor. I am glad you enjoyed your stay and had a great time during the sales event in the lobby area. I hope to see you back with us in a near future. Sincerely, Jose Ramirez Asst General Manager More 

New Delhi, India
Level Contributor
151 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
3 of 5 stars Reviewed December 21, 2015

Easy to reach Manhattan from underground nearby with good services is the best part of this hotel apart from the relatively cheaper cost. The neighbourhood is very depressing. Staff is very friendly at the reception. Breakfast is average. Rooms good size by New York standards and well done. Train passing nearby can be disturbing to a light sleeper at night.

Helpful?
Thank Arun P
RaviPersaud, Manager at Fairfield Inn & Suites New York Long Island City/Queensboro Bridge, responded to this review

Dear Aron, Thank you for taking a moment of your valued time to review our hotel on TripAdvisor. We are aware that when the New York City Transit Authority completes its work the area will be much nicer to walk around. I am glad that you enjoyed your stay with us. I hope this will not deter the chance for... More 

Davie
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 20, 2015

Came here the weekend before Thanksgiving as my 2nd visit to the hotel and it was amazing. Is the perfect location as is just one train stop away to Manhattan, and just a few minutes away from LGA airport. Ivan, was very nice, friendly and accommodating in the mornings during my stay, as well as Richard.

Helpful?
Thank guzman81
RaviPersaud, Manager at Fairfield Inn & Suites New York Long Island City/Queensboro Bridge, responded to this review

Dear Guzman81, Thank you for taking a time to review our hotel on TripAdvisor. I am happy you enjoyed your stay with us and were able to share your experience on the social media. I hope to see you back with us in the future. Happy Holidays, Sincerely, Jose Ramirez Asst General Manager More 

Richmond, Texas
2 reviews
5 of 5 stars Reviewed December 20, 2015

The location was great and the subway was nearby.The room was very clean and the staff were very friendly.Mr Mena was very friendly and he had wonderful customer service.The breakfast was also very nice.

Helpful?
Thank christopher o
RaviPersaud, Manager at Fairfield Inn & Suites New York Long Island City/Queensboro Bridge, responded to this review

Dear Christopher, Thank you for taking a time to review our hotel on TripAdvisor. We are thrilled that you had a great time during your stay. Mena is one of our wonderful staff who goes the extra mile day in and day out ensuring guests satisfactions across the board. I hope to see you again back with us in the... More 

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